RoadVitals

2013 INFINITI FX37

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 13, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 5 NHTSA owner-reported complaints for the 2013 INFINITI FX37, most frequently naming the airbags, fuel system and electrical categories. 70 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags233.3%
  • Fuel system233.3%
  • Electrical116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Sep 13, 2021

just bought this car, no warranty, noticed the ? passenger air bag alert flashing on the dash, dealer where I bought the car tried to reset it, but was unable to, suggested to take it to dealership and get it checked. But looking on a forum, noted several similar complaints, states the seat needs to be replaced for possible 8K, due to the sensor in the bottom of the seat, stated was unsure if the bag would deploy or not if in an accident. Most are hoping for a RECALL ! to get this taken care of and resolve the possible SAFTEY issue. Thank You.

NHTSA ID
11432708
Incident
Sep 1, 2021
Fuel system
Filed Jul 1, 2020

I WAS DRIVING ON THE HIGHWAY AND I RAN OUT OF FUEL AND HAD TO MANEUVER TO THE SIDE OF THE ROAD SAFELY. THE FUEL GAUGE READ THAT THERE WAS STILL ONE QUARTER OF A TANK OF FUEL REMAINING AND THERE ACTUALLY WASN'T. I SPENT ABOUT $350 TO REPLACE BOTH SENDING UNITS AND THAT DID NOT WORK. THEN I REPLACED THE FUEL PUMP FOR $450 AND THAT DIDN'T WORK EITHER. *TR

NHTSA ID
11331898
Incident
Jun 21, 2020
Mileage
58,500 mi
AirbagsElectrical
Filed Mar 3, 2018

ENGINE LIGHT ON AND TRANSMISSION FLUID IS AT A HIGH TEMPERATURE WITH ERROR CODE P0710.

NHTSA ID
11076110
Incident
Feb 20, 2018
Mileage
62,000 mi
Fuel system
Filed Mar 3, 2018

FUEL GAUGE STUCK ON EMPTY. WARNING LIGHT ON.

NHTSA ID
11076029
Incident
Sep 10, 2017
Mileage
40,000 mi
Powertrain (other)
Filed Oct 31, 2016

TL* THE CONTACT OWNS A 2013 INFINITI FX37. WHILE DRIVING AT ANY SPEED AND WHEN ACCELERATING FROM A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THE FAILURE AS GEAR SEARCHING AND/OR SURFING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ID
10920361
Incident
Aug 20, 2016
Mileage
42,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-029C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI FX37 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013Viewing500—
2012000—
2011000—
2010000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.