2015 INFINITI Q70

Driving on the highway my car suddenly lost power and has since been stuck in first or second gear after further research online it seems that a ton of Nissan/Infiniti owners both cars and suv have or had the same problem between as early as 24k-100k miles all owners I have read online has the same check engine light on with codes P0500/P0720

NHTSA ID

11679232

Incident

Aug 5, 2025

Driver side airbag deployed as I was turning the corner leaving me with no visual of pedestrians. The deployment resulted in lacerations on my forearm and a knot on my head with a busted lip. My vehicle is technically not drivable because my seatbelts are locked. I am also afraid of driving my vehicle due to the other airbags deploying on my family out of no where. There were no prior lights or warnings to this incident.

NHTSA ID

11539592

Incident

Aug 18, 2023

During highway driving on May of 2022, the vehicle displayed an Intelligent Key Not Detected error while driving on cruise control. The accelerator was no longer responsive as the vehicle decelerated. The warning lights, infotainment center and A/C were still operational. Vehicle was maneuvered off the highway , but would not start up after power down. Vehicle battery was replaced, and the same error occurred 2 weeks later while the car was idled. Error reported to dealership with remedy of ECM reprogramming following guidelines of BULLETIN ITB13-054D.

NHTSA ID

11467452

Incident

May 22, 2022

The contact owns a 2015 Infiniti Q70. The contact stated while making a left turn, the vehicle stalled. The contact stated that an unknown yellow warning light was illuminated. The contact stated that he was able to restart the vehicle and drove to his residence at 7 MPH. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission valve assembly to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 124,931.

NHTSA ID

11459206

Incident

Mar 30, 2022

Mileage

124,931 mi

The contact owns a 2015 Infiniti Q70. The contact stated while reversing into a parking spot and turning the steering wheel, she heard an abnormal sound and the steering wheel continued to turn in a full circle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000. The VIN was not available.

NHTSA ID

11423705

Incident

Jan 1, 2019

Mileage

40,000 mi

The contact owns a 2015 Infiniti Q70. The contact stated that the vehicle failed to accelerate above 40 mph. The vehicle was taken to the dealer and diagnosed that the output sensor and transmission control module (TCM) had failed. The vehicle was not repaired and remained at the dealer since the TCM part was on back-order. The manufacturer was made aware of the failure. The contact was informed that the diagnostic report would be sent once completed. The failure mileage was 72,000.

NHTSA ID

11421047

Incident

Jun 1, 2021

Mileage

72,000 mi

CAR WILL STOP ACCELERATING WITH NO WARNINGS THEN WILL START BACK MOVE WHEN YOU LET THE SIT FOR AND HOUR. ENGINE LIGHT WILL NOT LIGHT UP WHEN THE INCIDENT HAPPENED SO THE PROBLEM CAN NOT BE DIAGNOSED UNTIL THE ENGINE COME ON. HOWEVER WHEN THE ENGINE LIGHT DOES COME YOU CAN TAKE TO DEALERSHIP AND THEY WILL TELL THAT THE TRANSMISSION SPEED SENSORS NEED TO BE REPLACED IN WHICH THE SENSOR IS LOCATED INSIDE THE TRANSMISSION AND IN CONJUNCTION TO THAT IT IS RECOMMENDED THAT THE VALVE BODY SHOULD BE REPLACED ALSO. THIS HAS BEEN A PROBLEM WITH A LOT OF THE INFINITI'S WITH YEARS RANGING FROM 2014-2019 WITH 3.7 LITER ENGINE. THIS PROBLEM SHOULD BE RESOLVED BECAUSE THE CAR CAN SUDDENLY STOP MOVE AT HIGH SPEEDS AND CAUSE AND ACCIDENT. PLEASE TAKE A GOOD LOOK AT THIS RECALL AAMCO TRANSMISSION HAVE HAD HUNDREDS OF INFINITI'S WITH THE SAME PROBLEM AND THEY CAN NOT REPAIR SO THEY WILL SEND YOU TO THE DEALERSHIP FOR REPAIRS IN WHICH IT WILL COST THE CONSUMER 3,000 PLUS TO FIX THE PROBLEM AND THEY WILL RECOMMEND THAT YOU SHOULD GET THE TRANSMISSION REPLACED INSTEAD OF REPAIRING IT AND MOST OF THE VEHICLES ARE HAVING THIS PROBLEM WITH LOW MILEAGE. SCAN CODES P0500, P0720, P1574

NHTSA ID

11387476

Incident

Jan 6, 2021

TL* THE CONTACT OWNS A 2015 INFINITI Q70. WHILE OPERATING THE VEHICLE IN THE DRIVEWAY, IT SURGED FORWARD AND CRASHED INTO THE PARKING BARRIER IN THE NEIGHBOR'S YARD. THE FAILURE OCCURRED WITHOUT WARNING THE FAILURE OCCURRED TWICE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE FRONT END AND UNDERCARRIAGE OF THE VEHICLE EXPERIENCED SEVERE DAMAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 05/16/17*LJ *AS

NHTSA ID

10959731

Incident

Jan 23, 2017

Mileage

23,000 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.