2015 Ford F-550 Sd

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

My f-550 super duty diesel dump truck lost power on the highway because of a known fuel injector pump defect. The pump exploded into metal pieces that clogged all fuel lines leading to a loss of power on a highway putting everybody at risk of a collision. This fuel injector problem is known to ford and is subject to class action lawsuits. The dealer confirms that this is the problem. Apparently for the last decade, this pump has been known to fail because it was designed for European diesel not American diesel which because of the low sulfur content makes the pump cavitate because of lack of lubrication and explode. There was no indication of failure prior to the incident.

NHTSA ID

11667670

Incident

Jun 11, 2025

Operator was driving the vehicle when it experienced a fire in the engine compartment.

NHTSA ID

11632424

Incident

Dec 25, 2024

This submission is more related to a brand-new fuel line that was purchased from the Ford dealer for this vehicle upon failure of the existing line. When the new line was removed from the packaging, the mechanic inspected the clip that secures the line to the secondary fuel filter housing. It was observed that the brand-new clip was defective and that even the slightest touch of the clip would unlock the line. It is believed that if this line were installed in the vehicle, the vibration of the engine could potentially unclip the line causing fuel to spray in the hot engine compartment. The line was retained and can be provided for examination.

NHTSA ID

11618778

Incident

Oct 1, 2024

The truck was traveling west on [XXX] towards Stockton when the instrument panel illuminated with a “Low Fuel Pressure” warning and the coworker (CW) immediately pulled over. Once on the side of the road, the CW confirmed the truck was leaking fuel and the local garage was contacted. It was found that a line running to the secondary fuel filter had come loose and was leaking from the fitting. The securement clip on the line was inspected, and it is believed the clip on the line is defective. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11617603

Incident

Sep 30, 2024

I'M REPORTING A SERIOUS PROBLEM THAT MY 2015 FORD F550 WAS JUST DIAGNOSED WIT. THE DEALER IS ASKING $15,800 TO REPAIR IT. THE FUEL SYSTEM, IS CONTAMINATED, IS HAS A LOT OF OXIDATION, THE FIX INCLUDES REPLACING THE ENTIRE FUEL SYSTEM.

NHTSA ID

11398024

Incident

Feb 10, 2020

2015 FORD F550 V10 GAS MOTOR, THE ENGINE BLOCK HEATER SHORTED OUT AND CAUGHT FIRE. LUCKILY ONLY THE LICENSE PLATE AND AN EXTENSION CORD WERE DAMAGED AS WELL AS THE BLOCK HEATER ITSELF. CONTACTED THE TRUCK DEALER AND FORD FLEET, AND NO ONE CARES. VEHICLE WAS PARKED. I JUST HAPPENED TO WALK PAST AND HEARD THE CRACKLING NOISE. SUPER HOT, VERY LUCKY TO JUST BE THERE AT THAT MOMENT.

NHTSA ID

11395312

Incident

Jan 9, 2021

Mileage

19,700 mi

GOOD DAY ON JUNE 11TH 2018 MY BUS #1611 VIN#(XXXXXX) DURING MY DAILY VEHICLE INSPECTION AT THE LAWRENCE BERKELEY NATIONAL LABORATORY SHUTTLE SERVICES IN 1 CYCLOTRON ROAD BERKELEY CALIFORNIA. *DT AT THE BUS STAGING AREA NEAR BLDG 67 BEHIND BLDG 33 AT APPROXIMATELY 6:30AM A MECHANICAL MALFUNCTION INVOLVING THE PARKING BRAKE IT WOULD NOT HOLD AT 1100 RPM IN PARK THE PARKING BRAKE CABLE CONNECTOR CLIP REULTING IN THE VEHICLE MOVING WHILE ON PARK WHICH RESULTED IN A COLLISION WHERE I WAS CRUSHED BY THE BUS SHUTTLE #1611 WHILE I CONDUCTED THE DVI DAILY VEHICLE INSPECTION MY HEAD WAS CRUSHED BOTH SIDES NEAR ABOVE EARS MY LEFT SHOULDER, LEFT ANKLE AND LEFT KNEE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6) CONSUMER STATED REPAIRS AND INSPECTION THE VEHICLE IS AUTOMATIC TRANSMISSION AND THE BUS WAS ON AND THE PARK POSITION THE EMERGENCY BRAKE WAS NOT APPLIED. CONSUMER ALSO ATTAINED THE INFORMATION IN REGARDS TO MECHANICAL MALFUNCTION FROM THE FORD WEBSITE.*JB

NHTSA ID

11210435

Incident

Jun 11, 2018

Mileage

68,896 mi

MY V10 ENGINE ON MY MOTORHOME STALLS WHEN ACCELERATING FROM A STOP. THIS IS DANGEROUS. THE ENGINE REMAINS RUNNING BUT WON'T ACCELERATE. PUMPING THE GAS PEDAL WILL FINALLY MAKE IT GO

NHTSA ID

11210323

Incident

May 1, 2019

Mileage

28,000 mi

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.