RoadVitals

2004 Ford F-550 Sd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
Latest Feb 9, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 13, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
4 injuries, 0 deaths reported

Overview

Our database contains 49 NHTSA owner-reported complaints for the 2004 Ford F-550 Sd, most frequently naming the fuel system, engine and electrical categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 129 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1725.4%
  • Transmission69.0%
  • Other / unspecified23.0%
  • Driver assistance23.0%
  • Body & structure11.5%
  • Airbags11.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS

Jul 13, 2011
26,715 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
The risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 11C18View on NHTSA.gov

EQUIPMENT:ELECTRICAL

Aug 28, 2007
175 units potentially affected
The defect: CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
The risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
The remedy: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
CEQUENT ELECTRICAL PRODUCTSView on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

Jun 10, 2005
180,104 units potentially affected
The defect: CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
The risk: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
The remedy: DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON JULY 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 05S34View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA05003ClosedEngineering Analysis

ENGINE STALLING

Opened Feb 15, 2005
Closed Nov 2, 2005

IN A JUNE 7, 2005 LETTER, FORD NOTIFIED ODI THAT IT WOULD BE CONDUCTING A SAFETY RECALL OF APPROXIMATELY 180,000 FORD F-SUPER DUTY, EXCURSION AND E-SERIES VEHICLES EQUIPPED WITH 6.0L DIESEL ENGINES TO CORRECT TWO WIRING RELATED CONDITIONS THAT COULD RESULT IN ENGINE STALL (NHTSA RECALL NO. 05V-270, FORD NO. 05S34).THE AFFECTED VEHICLES WERE BUILT BETWEEN SEPTEMBER 29, 2003 AND MAY 31, 2004.ACCORDING TO FORD, VEHICLES WITH THE CONDITIONS MAY STALL WITHOUT WARNING AND MAY OR MAY NOT RESTART.FORD WILL INSTRUCT OWNERS OF VEHICLES INCLUDED IN THE RECALL TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE FUEL INJECTOR CONTROL MODULE WIRE HARNESS UPGRADED OR REPLACED AND OR HAVE A NEW INJECTION CONTROL PRESSURE SENSOR CONNECTOR INSTALLED.DURING A MAY 2005 PRESENTATION TO ODI, FORD IDENTIFIED A NUMBER OF POTENTIAL FAILURE MECHANISMS THAT COULD AFFECT ENGINE PERFORMANCE IN VARIOUS SEGMENTS OF THE SUBJECT VEHICLE POPULATION, INCLUDING THE WIRING CONDITIONS ADDRESSED BY 05V-270.THE WIRING CONDITIONS, WHICH BOTH AFFECT ENGINE FUELING, WERE THE MOST LIKELY CONDITIONS TO RESULT IN ENGINE STALL.THE RECALLED VEHICLES COMPRISE APPROXIMATELY 43% OF THE SUBJECT VEHICLE POPULATION AND ACCOUNT FOR 75 OF THE 113 ODI REPORTS THAT HAVE A VALID VIN (66%).THE VOQ COMPLAINT RATE FOR THE RECALL POPULATION IS 45/100K WHILE THE RATE FOR VEHICLES OUTSIDE THE RECALL POPULATION IS 17/100K AND THEIR TREND (BY DATE OF RECEIPT) IS DECLINING.BASED ON THE ANALYSIS, ODI BELIEVES FORD?S ACTIONS ARE SUFFICIENT TO ADDRESS THE CURRENT SAFETY RISKS AND THE INVESTIGATION IS THUS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY RELATED DEFECT DOES NOT EXIST.FURTHER ACTION WILL BE TAKEN IF WARRANTED BY FUTURE CIRCUMSTANCES.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODLed to recall 05V270000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Feb 9, 2016

TL* THE CONTACT OWNS A 2004 FORD F-550 SD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE MILE LATER. THE VEHICLE DID NOT RESTART AND WAS TOWED TO THE CONTACT'S JOB. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 155,862.

NHTSA ID
10825172
Incident
Feb 1, 2016
Mileage
155,862 mi
Body & structure
Filed Oct 13, 2015
Crash reported4 injuries reported

TL* THE CONTACT OWNS A 2004 FORD F-550 SUPER DUTY. WHILE THE LINK WAS IN THE AIR WITH A WORKER LOCATED IN THE BUCKET, THE LINK FRACTURED WITHOUT WARNING. THE WORKER'S BUCKET CAME DOWN WITH FORCE CAUSING INJURY TO HIS HEAD, BACK, AND PELVIC AREA. THE WORKER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN AN EQUIPMENT MANUFACTURER RECALL FOR A LINK FAILURE, BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND RECALL NUMBER WERE NOT AVAILABLE.

NHTSA ID
10781529
Incident
Sep 7, 2015
EngineFuel system
Filed Feb 25, 2013

THE TRUCK IN QUESTION IS A 2004 FORD F-550 DIESEL. UPON DEPRESSING GAS PEDAL, TRUCK STALLED AND NO LONGER WORKED PROPERLY. TRUCK WAS TOWED TO LOCAL FORD DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK WAS SUFFERING FROM RUST INSIDE THE TANK. BASED ON THE WORK DONE, RUST PARTICLES THAT FORMED INSIDE THE TANK WERE FORCED THROUGH THE FUEL PUMP AND FILTER DAMAGING BOTH AND CAUSING AN ISSUE WITH THE FUEL INJECTORS. I CALLED FORD DIRECTLY TO ASK ABOUT ANY RECALLS FOR THIS ISSUE AND THEY TOLD ME THERE WAS NO RECALL CURRENTLY FOR THIS PROBLEM. THEY SAID THE TRUCK WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO ABOUT THE $3000 BILL FROM THEIR INDEPENDENT DEALER. I FIND IT HARD TO BELIEVE THAT A TRUCK THAT IS NOT USED FOR PLOWING AND ONLY HAS 36,000 MILES WOULD SUFFER SUCH A CATASTROPHIC FAILURE. THE REPLACEMENT TANK WAS MADE OF SOME TYPE OF PLASTIC NOT THE OEM METAL TANK THAT WAS ORIGINALLY USED ON THE TRUCK WHICH MADE ME QUESTION THE DEALER. THEY SAID THEY HAD SEEN THIS HAPPEN ON TANKS OF THIS MODEL QUITE OFTEN SO THEY REPLACED THEM WITH A PVC MODEL. UPON FURTHER DISCUSSIONS THROUGH BLOGS AND OTHER ONLINE RESOURCES I WAS ABLE TO FIND A FEW OWNERS OF THE SAME TRUCKS THAT HAD SIMILAR PROBLEMS. THESE DISCUSSIONS PROMPTED ME TO FILE THIS CLAIM. *TR

NHTSA ID
10499917
Incident
Feb 13, 2013
Mileage
36,000 mi
Fuel system
Filed Aug 10, 2012

TL* THE CONTACT OWNS A 2004 FORD F-550 SD. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TURBO CHARGER WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE THE FUEL PUMP WAS REPLACED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE LAMINATION OF THE FUEL TANK WAS PEELING AND ENTERING THE FUEL SYSTEM AND THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ID
10470140
Incident
May 15, 2009
Mileage
45,000 mi
Engine
Filed Jul 12, 2012

2004 F550 DIESEL. CONSUMER STATES VEHICLE HAS A FAULTY HEAD-GASKET *TGW THE CONSUMER STATED THE TRUCK WOULD ONLY RUN FOR 20 MINUTES BEFORE IT OVERHEATED. THE CONSUMER WAS INFORMED IT COST CLOSE TO 10,000 TO FIX THE TRUCK. *JB

NHTSA ID
10466085
Incident
Jul 2, 2012
Engine
Filed Jun 1, 2012

TL* THE CONTACT OWNS A 2004 FORD F-550 SD. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND IT WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS CONTRIBUTED TO THE HIGH PRESSURE OIL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/8/12 *CN UPDATED 08/15/2012 *JS

NHTSA ID
10460223
Incident
May 30, 2012
Mileage
30,000 mi
Fuel system
Filed Apr 9, 2012

2004 F550 TRUCKS HAVE THE INSIDE GAS TANKS PAIN OR LINEN, PEELING OR DELAMINATING. THIS CAUSE THE MOTOR TO STALL. BECAUSE ALL THE LITTLE PIECES OF PAINT GOING TO THE INJECTORS.FOR 3 YEARS (2009-2010 AND 2011) IN A ROW, WE NEED TO FIX THE PROBLEM OURSELVES COSTING US $3,500 EVERY TIME -THIS YEAR IS THE SAME PROBLEM. LAST YEAR I CALL FORD MOTOR CO, AND THEY TOLD ME THAT WERE NOT ENOUGH COMPLAINTS TO MAKE A RECALL. BUT IF YOU CHECK GOGGLE.COM AND GO TO 2004 F550 COMPLAINT'S PAGE YOU WILL SEE HUNDREDS AND HUNDREDS OF COMPLAINTS. WE BOUGHT THE TRUCK ON DEC 2004 AND PAID FOR IT $56,000- DOLLARS, WAS NOT A CHEAP TRUCK. ALSO, I WERE TALKING TO A LOT OF F550'S OWNERS ( MOST OF THEM LANDSCAPERS)AND THEY HAD OR HAVE THE SAME PROBLEM. SO..........FORD CO IS WASHING THE HANDS, AND NOT DOING A RECALL ON THIS. *TR

NHTSA ID
10454588
Incident
Apr 10, 2009
Fuel system
Filed Apr 9, 2012

TL-THE CONTACT OWNS 2004 FORD F550 SUPER DUTY. THE CONTACT STATED THAT THE FUEL TANK LINING FAILED AND WAS REPLACED TWICE. THE FAILURE WAS NOT CORRECTED HOWEVER AND THE FUEL TANK LINING REPEATEDLY FAILED, CONTAMINATING THE FUEL SYSTEM UPON EACH RECURRENCE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURE ADVISED THE CONTACT THAT THE FUEL LINING FAILURE WAS NOT A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 117,000. KMJ

NHTSA ID
10454492
Incident
Jul 27, 2004
Mileage
47,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 51909

POWER TRAIN:AUTOMATIC TRANSMISSION

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

RFI20210210_624-

POWER TRAIN

This SKU is a Transmission Line. The customer communication requested return of unsold inventory to inspect the connector. The transmission line connector may have an incorrect thread size, which will prevent it from being installed.

DOR-C2C6H-02

EQUIPMENT

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.

DOR-U2J7Y-02

EQUIPMENT

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.

SSM 48157

ELECTRICAL SYSTEM

Some 2002-2008 F-Super Duty, F-150 and Mark LT vehicles may exhibit concern during or after programing the VSM. The programming may fail or vehicle symptoms such as inoperative door locks, dome lamps, door ajar indicators or auto lamps may occur after successful programing. To ensure the VSM is configured correctly, use the Integrated Diagnostic System (IDS) scan tool and select the blue ball and socket icon in the upper left corner. Select the utility knife in the bottom left corner. Select Update/Special Function and enter 53061 in the blue box then press the tick mark. The screen will go back to the system utilities page. Navigate to the toolbox tab and run the Programmable Module Installation (PMI) on the VSM. The procedure will prompt you to manually enter the as-built into the VSM. Obtain the as-built data from PTS > OASIS > As-Built.

ASI-44534

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: WHEN SHIFTING BETWEEN PARK, REVERSE AND/OR DURING 2-3 SHIFT, AN INTERMITTENT CLUNK OCCURS WITH A TORQSHIFT TRANSMISSION. MODEL 2003-2014 F-SUPER DUTY, E SERIES, EXCURSION, F-53 MOTORHOME CHASSIS, LOW CAB FORWARD. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-550 Sd by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120
2025130
2024220
2023190
20229120
2021119175.3
2020482
2019451
2018031
2017281
2016331
2015113260.9
2014961
2013291
20126102
20113121
2010170
2009150
2008264048.1
2007232045.5
2006442044.5
2005325043.2
2004Viewing493155.7
2003335363.3
2002225360.0
2001297761.7
2000726461.8
1999619457.1
1998022
1997231
1996021
1995021
1994021
1993010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.