2014 Ford F-550 Sd

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

The contact owns a 2014 Thor Outlaw Motorhome built on a 2014 Ford F-550 Super Duty chassis. The contact stated she noticed that the front cap was separating from the structure. The contact took the motorhome to the local dealer, where it was diagnosed with needing the front cap to be replaced. The motorhome was not repaired. The manufacturer had been informed of the failure. The failure mileage was 64,656.

NHTSA ID

11539737

Incident

Mar 1, 2023

Mileage

64,656 mi

TL* THE CONTACT OWNS A 2014 FORD F-550. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. IT WAS UNKNOWN IF THE FIRE DEPARTMENT WAS NOTIFIED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,012.

NHTSA ID

11252912

Incident

Jul 4, 2019

Mileage

36,012 mi

TL* THE CONTACT OWNED A 2014 FORD F-550 CRANE VEHICLE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT PROVIDED BFI JOB NUMBER: 304652019, WHICH INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,242. THE VIN WAS INVALID.

NHTSA ID

11252907

Incident

Jul 4, 2019

Mileage

26,242 mi

I WAS DRIVING DOWN A WINDING COUNTRY ROAD WHEN SUDDENLY NOTICE LARGE VOLUME SMOKE COMING FROM TRUCK. IT WAS A SUDDEN CATASTROPHIC FAILURE OF A TRANSMISSION COOLANT LINE, FITTING SIMPLY CAME APART, SPEWING TRANSMISSION FLUID ON HOT EXHAUST AND UNDERNEATH VEHICLE, NEARLY CAUSING A FIRE AND DISABLING VEHICLE SUDDENLY ON SIDE OF ROADWAY UNABLE TO MOVE TO SAFETY. FLUID ON ROADWAY COULD CAUSE UPCOMING VEHICLES (TRYING TO AVOID DISABLED VEHICLE) BEING UNABLE TO STOP SAFELY, ESPECIALLY MOTORCYCLES, PART IS POORLY DESIGNED/ENGINEERED AND WOULD/SHOULD NEVER FAIL UNDER NORMAL OPERATING CONDITIONS. PART IS NOT A NORMALLY SERVICED OR "WEAR" TYPE PART. NO WARNING OF POTENTIAL OR EMINENT FAILURE. I AM 66 YEARS OLD, BEEN IN TOWING/SERVICE REPAIR BUSINESS FOR 35+ YEARS AND CANNOT RECALL SEEING A PART FAIL SUCH AS THIS. POTENTIAL FIRE HAZARD VERY REAL, IF AMBIENT TEMP AND WORK LOAD ON UNIT HAD BEEN HIGHER IT COULD HAVE CAUGHT FIRE, OIL SPRAY ON HOT EXHAUST MANIFOLD, OH YES, SEEN THAT. BEING A MECHANIC I WAS ABLE TO EFFECT A TEMPORARY REPAIR, REPLACED FLUID AND DROVE IT AWAY. I HAVE FAILED PART TO SUPPLY IF REQUESTED. *BF CONSUMER STATED THE FIRST IS LABEL OF REPLACEMENT PART, SECOND PICTURE OF NEW PART AND BROKEN PART, THEN ANOTHER VIEW OF SAME. I TRIED TO TAKE A PICTURE SHOWING THE CORROSION THAT FORMED IN THE CRACK OF FITTING THAT FORCED IT TO SPLIT APART, KEEPING IN MIND THAT THE NORMALLY WHITE CORRODED ALUMINUM HAD TRANS OIL SPRAYED ONTO IT. THERE IS ALSO A PICTURE OF THE LOCATION ON TRUCK FROM UNDERNEATH RADIATOR AREA, SHOWING MY TEMPORARY REPAIR, THE BLUE HOSE AREA IS WHERE FITTING WAS LOCATED. THE OTHER LINE IS THERE WITH THE SAME TYPE FITTING UNDER THE GRAY PLASTIC RETAINER, READY TO BREAK AT ANY MOMENT.*JB

NHTSA ID

11220902

Incident

Jun 17, 2019

Mileage

88,000 mi

FORD HAS INSTALLED SIX FUEL TANKS IN THIS TRUCK. ALL HAVE CRACKED DUE DO FAULTY FACTORY INSTALLATION. I HAVE SEVERAL PHOTO'S IF YOU WANT THEM. FORD KNOWS THEY HAVE A PROBLEM BUT WON'T FIX IT.

NHTSA ID

10881909

Incident

Jun 16, 2016

Mileage

30,000 mi

FUEL TANK DEVELOPS A LEAK AND WE HAVE REPLACE FOUR FUEL TANKS SINCE WE HAVE OWNED IT.

NHTSA ID

10860895

Incident

Aug 7, 2015

Mileage

47,937 mi

BRAKE PEDAL SEEMED SOFT WHEN DRIVING THIS RV (ON A 2014 FORD F53) TO STORAGE YARD. FOUR HOURS AFTER PARKING, I STARTED THE RV TO ADJUST ITS LOCATION AND THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR. THERE WAS NO OTHER SYMPTOM OF TROUBLE, NO WARNING MESSAGE. IMMEDIATELY AFTER THAT, THE MESSAGE CENTER ON THE DASH BOARD WARNED OF 'LOW BRAKE FLUID'. WE ARE LUCKY THIS HAPPENED IN THE STORAGE YARD AND NOT ON THE ROAD. FORD DEALER FIXED IT UNDER WARRANTY, STATING THAT THE RELIEF VALVE IN THE BRAKE MASTER CYLINDER HAD FAILED.

NHTSA ID

10837547

Incident

Feb 3, 2016

Mileage

12,600 mi

STARTING OUT FROM A CAMPGROUND THERE WAS A LOUD SQUEELING FROM THE LEFT FRONT WHEEL. I STOPPED TO SEE WHAT WAS WRONG BUT OLD SAW NO PROBLEM. THERE WAS NO CELL COVERAGE TO CALL FOR HELP SO I CONTINUED ON TO STEWAT, BC, CANADA. A MECHANIC IN STEWART JACKED UP THE MOTORHOME AND THE WHEEL WOBBLED FROM TOP TO BOTTOM. REMOVING THE WHEEL, THEY FOUND THE BEARING WAS SO BAD IT CAUSED THE BEARING NUT TO BOND TO THE SPINDLE. CHECKING THE RIGHT FRONT BEARING FOUND THE BEARING GREASE TO BE FULL OF SMALL PIECES OF METAL. CLEANING THE GREASE OFF SHOWED THAT THE BEARINGS WERE EXTREMELY PITTED. THE MECH. SAID THAT IF WE HAD DRIVEN ANY FURTHER IT WAS QUITE POSSIBLE THAT THE WHEEL COULD HAVE COME OFF

NHTSA ID

10761428

Incident

Aug 15, 2015

Mileage

8,950 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.