2014 Scion Xb

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

The contact owns a 2014 Scion XB. The contact stated that while driving on several occasions at various speeds, the contact observed an abnormal burning odor. The contact stated that on several occasions while inspecting the engine oil, the contact became aware that the oil level was low, and oil was added to the vehicle. The oil warning light was occasionally illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine was consuming an excessive amount of oil, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID

11660665

Incident

Jan 15, 2020

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE OIL CONSUMPTION. THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE VEHICLE WAS CONSUMING A LOT OF OIL. THE CONTACT SPOKE TO NORTH HOLLYWOOD TOYOTA (4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602) WHERE THEY ACKNOWLEDGED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WERE NO RECALLS ON THE VEHICLE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT

NHTSA ID

11343529

Incident

Aug 1, 2018

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED HOWEVER WAS LOSE. THE VEHICLE FAILED TO STOP AND CRASHED INTO A VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729(715) 834-4440) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11302995

Incident

Jan 29, 2020

Mileage

13,000 mi

AIR BAG LIGHT ILLUMINATED. DEALER IDENTIFIED PROBLEM AS "FOUND SPIRAL CABLE FAILED. INTERNAL PARTS FAILURE, SPIRAL CABLE IS BEHIND THE STEERING WHEEL AND CONTROLS THE DRIVER SIDE AIR BAG UNIT" QUOTED COST OF REPAIR: $552 ON TOP OF THE $130 ALREADY SPENT TO DISCOVER THE CAUSE .

NHTSA ID

11233432

Incident

Jul 19, 2019

Mileage

64,000 mi

CAR BURNING OIL, 128000 MILES. OIL LIGHT CAN ON BEFORE OIL CHANGE WAS NEEDED. CHECKED OIL LEVEL IT WAS REALLY LOW. NO VISIBLE LEAKS. I HAD TO ADD 1 QUART OF OIL 1 MONTH GETTING OIL CHANGED. I HAVE READ THAT SCION XB HAS HAD A PROBLEM WITH OIL CONSUMPTION BECAUSE OF THE PISTON RINGS IN PREVIOUS MODELS.WONDERING IF MY CAR IS HAVING THE SAME PROBLEM

NHTSA ID

11191190

Incident

Feb 12, 2019

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE ERDMAN TOYOTA (4650 FL-520, COCOA, FL 32926, (321) 453-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. CONSUMER STATED ALL ISSUES WERE RESOLVED.*JB

NHTSA ID

11187029

Incident

Jan 15, 2019

TAKATA RECALL, I RECEIVED THE LETTER FROM TOYOTA AIR BAGS RECALL FRO MY SCION XB 2014, I CALLED TOYOTA (410 AND BANDERA IN SAN ANTONIO TX ) AND REFUSE TO MAKE AN APPOINTMENT FOR ME

NHTSA ID

11185817

Incident

Mar 11, 2019

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE PASSENGER SIDE RUNNING BOARD WAS DETACHED AND HANGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO TOYOTA PASADENA (3600 E FOOTHILL BLVD, PASADENA, CA 91107, (626) 795-9787) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS ADVISED THAT HE WOULD BE RESPONSIBLE FOR ANY FEES. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 55,000.

NHTSA ID

11131925

Incident

Jul 27, 2018

Mileage

55,000 mi

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement