AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2012 Scion Xb
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 45 NHTSA owner-reported complaints for the 2012 Scion Xb, most frequently naming the airbags, engine and body & structure categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 145 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2013 | 1 | 1 |
| Oct 2013 | 1 | 2 |
| Nov 2015 | 1 | 3 |
| Jul 2016 | 1 | 4 |
| Dec 2016 | 1 | 5 |
| Mar 2017 | 2 | 7 |
| Apr 2017 | 3 | 10 |
| May 2017 | 3 | 13 |
| Jun 2017 | 3 | 16 |
| Aug 2017 | 7 | 23 |
| Sep 2017 | 4 | 27 |
| Oct 2017 | 1 | 28 |
| Nov 2017 | 1 | 29 |
| Feb 2018 | 1 | 30 |
| Jun 2018 | 1 | 31 |
| Oct 2018 | 1 | 32 |
| Dec 2018 | 1 | 33 |
| Mar 2019 | 1 | 34 |
| May 2019 | 4 | 38 |
| Feb 2020 | 1 | 39 |
| Aug 2020 | 1 | 40 |
| May 2022 | 1 | 41 |
| Aug 2023 | 1 | 42 |
| Nov 2023 | 1 | 43 |
| Oct 2024 | 1 | 44 |
| May 2026 | 1 | 45 |
What owners report
Complaints grouped by the component NHTSA recorded
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
SERVICE BRAKES, HYDRAULIC
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had been other vehicles, the sudden lack of visibility would likely have resulted in a crash.
- NHTSA ID
- 11739309
- Incident
- May 20, 2026
Engine is burning oil.
- NHTSA ID
- 11622475
- Incident
- Oct 29, 2019
I have to add oil every 500 to 800 miles no visible smoke from engine or exhaust when cold or hot. ???? HELP
- NHTSA ID
- 11555375
- Incident
- Apr 1, 2022
White paint is peeling exposing many of the car panels which are starting to rust (structural damage)
- NHTSA ID
- 11538522
- Incident
- Nov 11, 2022
The contact owns a 2012 Scion XB. The contact stated that the vehicle was exhibiting excessive engine oil consumption. The contact stated that the oil pressure warning light would illuminate approximately 1,000 miles prior to the next scheduled oil change. The contact stated that the oil pressure warning light recently illuminated less than a month after the previous oil change; 2,500 miles prior to the next oil change. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was consuming an excessive amount of oil. The contact stated that 4 quarts of oil was consumed prior to the next scheduled oil change and suggested that there was leak. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: SB0024-11R2. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
- NHTSA ID
- 11463548
- Incident
- Apr 5, 2021
- Mileage
- 130,000 mi
NOTICED THE OIL PRESSURE LIGHT CAME ON WHEN I TURNED A CORNER. IMMEDIATELY TOOK IT TO DEALER, WHERE I HAVE ALL SCHEDULED MAINTENANCE DONE (EXCEPT ONCE). CAR WAS FOUND TO HAVE NO OIL IN IT BEFORE SCHEDULED MAINTENANCE. THIS HAPPENED 6 MONTHS PREVIOUSLY AND WAS THOUGHT TO BE A PVC PLUG ISSUE. WAS TOLD IT WAS DUE TO A KNOWN ISSUE WITH EXCESSIVE OIL CONSUMPTION DUE TO WORN PISTON RINGS, ULTIMATELY THE FAULT OF THE REQUIREMENT OF ETHANOL IN GASOLINE. SOLUTION - KEEP CHECKING THE OIL AND ADD AS NEEDED. NOT WORTH REPAIRING THE PISTON RINGS.
- NHTSA ID
- 11342793
- Incident
- Jul 20, 2020
- Mileage
- 110,131 mi
TIRES DEFECTED ## VIN PASSED ## TOYOTA SCION XB 2012 ##
- NHTSA ID
- 11309543
- Incident
- Jul 25, 2018
- Mileage
- 90,000 mi
RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS, MY INSURANCE COMPANY GAVE ME A PAYOUT THAT WENT DIRECTLY TOWARDS THE REMAINING BALANCE OF MY CAR AND I STILL HAVE TO PAY 2,900 AFTER. I STILL HAVE NOT FINANCIALLY RECOVERED FROM THIS ACCIDENT.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
- NHTSA ID
- 11205252
- Incident
- Jan 10, 2019
- Mileage
- 164,984 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
AIR BAGS
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
AIR BAGS
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.