Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Scion Xb submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.
TAKATA RECALL PURCHASED THIS VEHICLE AUGUST 2017 AND WAS NOT AWARE OR TOLD ABOUT RECALL UNTIL RECEIVED THIS NOTICE IN THE MAIL THIS MONTH 2-2018
TAKATA RECALL-I HAVE RECEIVED SEVERAL RECALL NOTICES AND HAVE BEEN TO THE LOCAL TOYOTA DEALER SEVERAL TIMES. SO FAR THERE HAS BEEN NO ACTION TAKEN BY THE DEALER TO REPAIR MY VEHICLE. I HAVE REQUESTED A RENTAL CAR UNTIL MY VEHICLE IS SAFELY REPAIRED, BUT THE DEALER TELLS ME THAT WHEN A RENTAL BECOMES AVAILABLE I WILL BE NOTIFIED. IT HAS BEEN AT LEAST 6 MONTHS SINCE I STARTED THIS PROCESS WITH THE DEALER AND I HAVE NEVER BEEN CALLED ABOUT OBTAINING A RENTAL VEHICLE. I HAVE FILED A COMPLAINT ON LINE ALREADY ABOUT THIS SITUATION, AT LEAST TWO MONTHS AGO, AND STILL NO ACTION HAS BEEN TAKEN. I AM EXTREMELY WORRIED ABOUT USING MY VEHICLE, I AM THE DRIVER IN THE FAMILY AND GENERALLY HAVE PASSENGERS IN MY CAR. I CANNOT AFFORD TO RENT A VEHICLE ON MY OWN. PLEASE ADVISE ME HOW TO REMEDY THIS SITUATION AS SOON AS POSSIBLE. AT THIS POINT I CANNOT EVEN SELL MY VEHICLE KNOWING THAT A RECALL IS IN ORDER. THE DEALER WHERE I PURCHASED THE VEHICLE HAS CONTACTED MY BE MAIL INDICATING THEY WOULD BE INTERESTED IN PURCHASING MY VEHICLE BACK FROM ME. THEY MUST HAVE REPLACEMENT AIR BAGS AVAILABLE IN ORDER TO RESELL THIS VEHICLE. WHY AM I NOT BEING CONTACTED TO REPLACE MY AIRBAG? I KNOW TOYOTA CONTINUES TO MANUFACTURE AND SELL VEHICLES. TOYOTA SHOULD BE FORCED TO STOP PRODUCTION OF NEW VEHICLES UNTIL THEY HAVE SATISFACTORILY COMPLETED THIS RECALL, OR PROVIDE ME WITH A SATISFACTORY VEHICLE REPLACEMENT. PLEASE ADVISE ME HOW I CAN FORCE THE DEALERSHIP WHERE I PURCHASED MY VEHICLE TO EITHER PROVIDE ME WITH A RENTAL VEHICLE OR A REPLACEMENT VEHICLE THAT IS NOT UNDER RECALL. YOU ARE A GOVERNMENT RUN AGENCY. PLEASE STEP UP AND PROVIDE HELP IN THIS DANGEROUS SITUATION
TAKATA RECALL, I HAVE HAD A PROBLEM WITH MY TOYOTA SCION XB, THE PASSENGER SEAT AIR BAG IS DEFECTIVE AND I HAD RECEIVED A NOTICE THAT NO ONE SHOULD RIDE IN THAT SEAT UNTIL THE AIRBAG CAN BE REPLACED. THIS IS SCARY, AND NOW MY FOUR SEAT CAR, ONLY GET USED ON 3 SEATS. VERY DANGEROUS AND INCONVENIENT THAT NO ONE CAN USE THAT FRONT PASSENGER SEAT. I RECEIVED A 2ND LETTER JUST LAST WEEK THAT SAID CONTACT MY TOYOTA DEALER (WHICH I DID) FOR REPLACEMENT OF THE BAG. I JUST TRIED THAT AND THE "PARTS" ARE NOT ALL IN...WHY WOULD TOYOTA DO THAT LETTER IF ALL PARTS ARE NOT IN FOR MY MODEL. I CALLED THE DEALERSHIP (WESTON, FL 954-659-1800) AND WAS GIVEN THE RUNAROUND THAT NO DATE IS SET FOR RECEIVING THE PARTS I NEED TO REPAIR MY SCION AND IT IS UNKNOWN WHEN THAT WILL HAPPEN. MY COMPLIANT IS WHY IS TOYOTA SENDING LETTERS TO US OWNER THAT SAYS IT IS FINALLY READY TO FIX THE AIRBAG, WHEN I TRIED TO DO THAT WAS TURNED AWAY SAYING PARTS WERE NOT AVAILABLE (AND A SIDE STATEMENT THAT THEY DO NOT EVEN KNOW WHEN MY "PARTS" FOR MY SCION 2012 XB MAY NOT HAVE EVEN BEEN MADE YET. SO I AM STILL DRIVING AN UNSAFE PASSENGER SEAT CAR. WHAT CAN YOUR NHTSA CORP DO FOR ME TO HELP ME GET THIS FIXED???
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA, 74-5504 KAIWI ST, KAILUA-KONA, HI 96704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. RECEIVED NOTICE ON RECALL BUT MY PERSONAL MAILING ADDRESS HAS CHANGED. PLEASE ADVISE WHERE / WHAT I NEED TO DO TO ENSURE I AM COVERED UNDER THE PARTS RECALL I FOUND HERE ON MY CAR? I TOOK MY CAR TO TOYOTA DEALERSHIP FOR SERVICE WHILE LIVING IN CALIFORNIA BUT I NOW LIVE IN GEORGIA . ANY ASSISTANCE / INFO WILL BE GREATLY APPRECIATED. THANK YOU.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE CONICELLI TOYOTA DEALER LOCATED AT 1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428; AND TRI-COUNTY TOYOTA DEALER LOCATED AT 15 D AND L DRIVE ROYERFORD, PA 19468; WHERE BOTH INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL THERE'S BEEN A RECALL SINCE JANUARY AND WE ARE IN THE END OF AUGUST SO WOULD LIKE TO GET MY CAR FIXED AS SOON AS POSSIBLE.
"TAKATA RECALL" I WAS NOTIFIED OF THE RECALL OVER 6 MONTHS AGO AND THERE IS STILL NO REMEDY, I HAVE A 7 YEAR OLD THAT RIDES WITH ME, MY CONCERN, EVEN WITH HIM IN THE BACK IS ANYTHING THAT BECOMES A PROJECTILE IN AN ACCIDENT WILL HURT HIM, WHEN WILL THIS BE FIXED?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HAMER TOYOTA (LOCATED AT 11069 SEPULVEDA BLVD, MISSION HILL, CA 91345) AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE FOR ANY VEHICLES. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL
TAKATA RECALL - RECALL DATE JAN-9-2019. IT IS NOW AUG 20 2017. I HAVE HAD TO HAVE MY WIFE SIT IN THE BACK SEAT FOR THE LAST 8 MONTHS. SO SHE MIGHT NOT BE INJURED DO TO THIS RECALL. THEY NEED TO GET ON THE STICK AND GET THIS AIR BAG FIXED AND QUIT DRAGGING THEIR FEET ON THIS!
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA WINDWARD OF KANEOHE, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND THE CONTACT WOULD RECEIVE A SECOND LETTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL, I AM CONCERNED BECAUSE I HAVE NOT HAD ANY RESOLVE FROM THE DEALER YET ABOUT THIS VERY DANGEROUS PROBLEM. THE LETTER FROM THE DEALER SIMPLY ADVISED NOT TO LET PASSENGERS RIDE IN THE FRONT SEAT UNTIL THEY RESOLVED THE PROBLEM. SERIOUSLY?
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SERVCO TOYOTA HONOLULU (LOCATED AT 2850 PUKOLOA STREET #200, HONOLULU, HI 96819) WAS CONTACTED REGARDING PART AVAILABILITY. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD SEND A SECOND NOTIFICATION WHEN THE REMEDY PARTS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAMARA INFLATES WHAT IS A REASONABLE AMOUNT OF TIME TO EXPECT A REMEDY FOR THIS RECALL. AM I SUPPOSED TO RIDE AROUND INDEFINITELY WITHOUT ALLOWING ANYONE TO SIT IN MY PASSENGER SEAT? OR BE AFRAID THAT IF I GET INTO AN ACCIDENT MY PASSENGER AIRBAG MAY KILL ME. WHEN SIS THIS GOING TO HAVE A RESOLUTION? IT HAS BEEN FIVE MONTHS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT CALLED THE DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY PART WOULD POSSIBLY BECOME AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SERVCO HAWAII CUSTOMER SERVICE CENTER DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS
TAKATA RECALL I RECEIVED NOTICE OF RECALL REGARDING THE TAKATA AIR BAG IN MY 2012 SCION XB. I WENT TO THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2017, AT THE EARLIEST. I THEN INQUIRED ABOUT BEING PROVIDED WITH A RENTAL CAR AND I WAS TOLD THERE IS A MONTH LONG WAITING LIST FOR A RENTAL FROM THEM. I ASKED IF THEY WOULD PICK UP THE COST FOR A RENTAL CAR FROM AN OUTSIDE RENTAL COMPANY AND THEY SAID THAT I WOULD HAVE TO DEAL DIRECTLY WITH TOYOTA REGARDING MY REQUEST. THIS IS AN ENTIRELY UNACCEPTABLE SITUATION, NOT TO MENTION EXTREMELY DANGEROUS. I AM DRIVING AROUND IN A CAR THAT HAS A KNOWN, POTENTIALLY FATAL FLAW, AND THE BEST SUGGESTION TOYOTA CAN PROVIDE IS " DON'T HAVE A PASSENGER IN THE FRONT PASSENGER SIDE OF YOUR CAR". I HAVE TO HAVE MY VEHICLE AVAILABLE TO TAKE PEOPLE WITH ME AT ALL TIMES. I DO NOT HAVE ANOTHER VEHICLE IN MY HOUSEHOLD TO DRIVE. I DEMAND TOYOTA CONTACT ME REGARDING PROVIDING A RENTAL VEHICLE IMMEDIATELY. IT SEEMS THIS IS THE LEAST TOYOTA CAN DO FOR VEHICLE OWNERS WHO ARE NOT AT FAULT IN ANY WAY REGARDING THIS MATTER. TOYOTA HAS KNOWN FOR YEARS THAT THEY WERE PURCHASING AND INSTALLING DEFECTIVE DEVICES IN MANY VEHICLES, NOW THEY MUST STEP UP TO THE PLATE AND MAKE IT RIGHT FOR CONSUMERS. ADDITIONALLY, THIS RECALL HAS SEVERELY EFFECTED THE RESALE VALUE OF MY VEHICLE. I AM RELUCTANT TO CONTACT AN ATTORNEY TO ASSIST IN PURSUIT OF MY DEMAND FOR A FREE RENTAL UNTIL MY CAR HAS BEEN SATISFACTORILY REPAIRED, BUT IF TOYOTA DOES NOT DO THE RIGHT THING, THEN THAT WILL BE MY NEXT STEP
TAKATA INFLATORS - WE RECEIVED A MAILED NOTICE FROM TOYOTA MOTOR SALES, USA, INC. ON FEB. 10, 2017 WITH NO FURTHER CORRESPONDENCE SINCE THAT TIME. IS THE NHTSA APPLYING ANY PRESSURE ON TOYOTA TO PROVIDE THE DEALERS WITH THE REQUIRED PARTS NEEDED TO ACCOMPLISH THE REPAIRS?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ *AS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ *CN
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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