2012 Scion Xb Owner Complaints

Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had been other vehicles, the sudden lack of visibility would likely have resulted in a crash.

NHTSA ID

11739309

Incident

May 20, 2026

Engine is burning oil.

NHTSA ID

11622475

Incident

Oct 29, 2019

I have to add oil every 500 to 800 miles no visible smoke from engine or exhaust when cold or hot. ???? HELP

NHTSA ID

11555375

Incident

Apr 1, 2022

White paint is peeling exposing many of the car panels which are starting to rust (structural damage)

NHTSA ID

11538522

Incident

Nov 11, 2022

The contact owns a 2012 Scion XB. The contact stated that the vehicle was exhibiting excessive engine oil consumption. The contact stated that the oil pressure warning light would illuminate approximately 1,000 miles prior to the next scheduled oil change. The contact stated that the oil pressure warning light recently illuminated less than a month after the previous oil change; 2,500 miles prior to the next oil change. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was consuming an excessive amount of oil. The contact stated that 4 quarts of oil was consumed prior to the next scheduled oil change and suggested that there was leak. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: SB0024-11R2. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

NHTSA ID

11463548

Incident

Apr 5, 2021

Mileage

130,000 mi

NOTICED THE OIL PRESSURE LIGHT CAME ON WHEN I TURNED A CORNER. IMMEDIATELY TOOK IT TO DEALER, WHERE I HAVE ALL SCHEDULED MAINTENANCE DONE (EXCEPT ONCE). CAR WAS FOUND TO HAVE NO OIL IN IT BEFORE SCHEDULED MAINTENANCE. THIS HAPPENED 6 MONTHS PREVIOUSLY AND WAS THOUGHT TO BE A PVC PLUG ISSUE. WAS TOLD IT WAS DUE TO A KNOWN ISSUE WITH EXCESSIVE OIL CONSUMPTION DUE TO WORN PISTON RINGS, ULTIMATELY THE FAULT OF THE REQUIREMENT OF ETHANOL IN GASOLINE. SOLUTION - KEEP CHECKING THE OIL AND ADD AS NEEDED. NOT WORTH REPAIRING THE PISTON RINGS.

NHTSA ID

11342793

Incident

Jul 20, 2020

Mileage

110,131 mi

TIRES DEFECTED ## VIN PASSED ## TOYOTA SCION XB 2012 ##

NHTSA ID

11309543

Incident

Jul 25, 2018

Mileage

90,000 mi

RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS, MY INSURANCE COMPANY GAVE ME A PAYOUT THAT WENT DIRECTLY TOWARDS THE REMAINING BALANCE OF MY CAR AND I STILL HAVE TO PAY 2,900 AFTER. I STILL HAVE NOT FINANCIALLY RECOVERED FROM THIS ACCIDENT.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA ID

11205252

Incident

Jan 10, 2019

Mileage

164,984 mi

RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO COMPENSATE ME FOR MY LOSS. THEY HAVE TRIED TO RELOCATE MY CAR FOR INSPECTION BUT THE INSURANCE COMPANY WHO HAS POSSESSION OF MY CAR AFTER THE ACCIDENT, NO LONGER HAS IT. I HAVE NOT FULLY RECOVERED FROM THIS ACCIDENTLY FINICALLY AND I WAS LOOKING TO HAVE TOYOTA TO HELP ME COMPENSATE ME FOR MY LOSS. THE MONEY I DID GET FROM THE INSURANCE COMPANY WENT TOWARDS THE REMAINING BALANCE OF MY LOAN AND I WAS NOT ABLE TO USE IT TOWARDS ANOTHER VEHICLE. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS.

NHTSA ID

11205232

Incident

Jan 10, 2019

Mileage

164,978 mi

RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO COMPENSATE ME FOR MY LOSS. THEY HAVE TRIED TO RELOCATE MY CAR FOR INSPECTION BUT THE INSURANCE COMPANY WHO HAS POSSESSION OF MY CAR AFTER THE ACCIDENT, NO LONGER HAS IT. I HAVE NOT FULLY RECOVERED FROM THIS ACCIDENTLY FINICALLY AND I WAS LOOKING TO HAVE TOYOTA TO HELP ME COMPENSATE ME FOR MY LOSS. THE MONEY I DID GET FROM THE INSURANCE COMPANY WENT TOWARDS THE REMAINING BALANCE OF MY LOAN AND I WAS NOT ABLE TO USE IT TOWARDS ANOTHER VEHICLE. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS.

NHTSA ID

11205231

Incident

Jan 10, 2019

Mileage

164,978 mi

RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOULD LIKE FOR TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS ACCIDENT. I HAVE NOT FULLY RECOVERED FROM LOSING MY VEHICLE FINANCIALLY AND I DO BELIEVE 100% THAT THIS RECALL WAS THE CAUSE OF THE ACCIDENT. ATTACHED IS THE DOCUMENTS FROM MY INSURANCE COMPANY AND PICTURES OF THE VEHICLE.

NHTSA ID

11205215

Incident

Jan 10, 2019

Mileage

160,000 mi

WHITE PAINT. THE PAINT STARTING FLAKING OFF IN LARGE SHEETS ON IT'S OWN, NO CONNECTION TO VEHICLE DAMAGE, WEATHER, ETC. PAINT IS NOW GONE FROM MY ENTIRE ROOF, HALF THE HOOD, MULTIPLE OTHER PLACES. CONTINUES CHIPPING AND FLAKING, CAR IS ONLY 8 YEARS OLD AND THIS IS AN OBVIOUS DEFECT. BEEN HAPPENING FOR OVER A YEAR, ABOUT 1/3 OF THE PAINT ON MY CAR IS NOW GONE. CAN PROVIDE LOTS OF PICTURES.

NHTSA ID

11191194

Incident

Mar 1, 2018

Mileage

90,000 mi

THE PAINT IS PEELING OFF FROM ENTIRE ROOF AND OTHER PARTS OF THE CAR. IT STARTED WITH JUST A FEW SMALL SPOTS AND THEN QUICKLY PROGRESSED TO LARGE SHEETS OF PAINT FALLING OFF. I CONTACTED LOCAL BODY SHOP AND I WAS TOLD THAT IT WAS UNUSUAL PAINT PROBLEM AND, THEY SUGGESTED CONTACTING TOYOTA DEALER. SO I DID. TOYOTA SERVICE REP TOLD ME THAT THEY WERE VERY AWARE OF THE ISSUE WITH THE PAINT HOWEVER, SINCE THE CAR IS OUT OF WARRANTY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP. THEY GAVE ME PHONE NUMBER, 1-800-331-4331 AND SUGGESTED I CONTACT TOYOTA CUSTOMER SERVICE. SUSAN, TOYOTA SERVICE REPRESENTATIVE, VERY NICELY TOLD ME THAT SHE WAS NOT AWARE OF ANY PROBLEMS RELATED TO PAINT PEELING OFF. SHE LOGGED IN MY COMPLAINT, GAVE ME MY COMPLAINT NUMBER AND WISHED ME MERRY CHRISTMAS. THAT'S IT! WHAT?!?!?! THEY ARE NOT AWARE OF THE PROBLEM? INTERNET IS FULL OF PISSED OFF SCION AND TOYOTA OWNERS COMPLAINING ABOUT THE SAME ISSUE. LOCAL DEALERSHIPS ALSO KNOW ABOUT IT. MANY ALREADY REPORTED THE PROBLEM TO TOYOTA AND THEY ARE NOT AWARE OF THE PROBLEM? I DON'T BELIEVE IT FOR A SECOND. THEY SIMPLY IGNORE IT TILL SOMEBODY DOES SOMETHING ABOUT IT.

NHTSA ID

11163044

Incident

Nov 15, 2017

ON 9/20/18 DRIVING EXITING A HIGHWAY TO MAKE A RIGHT TURN ON A CITY STREET AS I WAS DECREASING SPEED THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED. ON 9/24/18 AGAIN DRIVING ON THE HIGHWAY STUCK IN TRAFFIC THE CAR SHUT OFF AGAIN HAD TO PUT IN PARK AND TURN THE KEY TO GET IT TO START AGAIN. 9/28/18 WOULDNT START WHEN PARKED HAD TO REPEATEDLY TURN THE KEY TO GET THE IGNITION TO START. THEN ON 10/5/18 DRIVING 50MPH ON A CITY STREET TURNING ON THE HEADLIGHTS THE IGNITION COMPLETELY SHUT OFF, TURNED THE HEADLIGHTS BACK OFF THE CAR TURNED ON AGAIN, TRIED AGAIN TO TURN THE HEADLIGHTS ON AND THE CAR SHUT OFF AGAIN, TURNED OFF THE HEADLIGHTS THE CAR TURNED ON AGAIN THEN PULLED OVER PLACED THE CAR IN PARK TURNED ON THE HEADLIGHTS PUT CAR IN DRIVE AND THE CAR STAYED ON. THERE ARE NO CHECK ENGINE LIGHTS THAT COME ON PRIOR TO THIS HAPPENING AND NO TYPE OF WARNINGS TO INFORM THAT THE CAR IS ABOUT TO SHUT OFF WHILE DRIVING.

NHTSA ID

11133632

Incident

Sep 20, 2018

Mileage

99,000 mi

NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.

NHTSA ID

11099273

Incident

Sep 28, 2016

Mileage

63,684 mi

TAKATA RECALL PURCHASED THIS VEHICLE AUGUST 2017 AND WAS NOT AWARE OR TOLD ABOUT RECALL UNTIL RECEIVED THIS NOTICE IN THE MAIL THIS MONTH 2-2018

NHTSA ID

11067357

Incident

Feb 3, 2018

TAKATA RECALL-I HAVE RECEIVED SEVERAL RECALL NOTICES AND HAVE BEEN TO THE LOCAL TOYOTA DEALER SEVERAL TIMES. SO FAR THERE HAS BEEN NO ACTION TAKEN BY THE DEALER TO REPAIR MY VEHICLE. I HAVE REQUESTED A RENTAL CAR UNTIL MY VEHICLE IS SAFELY REPAIRED, BUT THE DEALER TELLS ME THAT WHEN A RENTAL BECOMES AVAILABLE I WILL BE NOTIFIED. IT HAS BEEN AT LEAST 6 MONTHS SINCE I STARTED THIS PROCESS WITH THE DEALER AND I HAVE NEVER BEEN CALLED ABOUT OBTAINING A RENTAL VEHICLE. I HAVE FILED A COMPLAINT ON LINE ALREADY ABOUT THIS SITUATION, AT LEAST TWO MONTHS AGO, AND STILL NO ACTION HAS BEEN TAKEN. I AM EXTREMELY WORRIED ABOUT USING MY VEHICLE, I AM THE DRIVER IN THE FAMILY AND GENERALLY HAVE PASSENGERS IN MY CAR. I CANNOT AFFORD TO RENT A VEHICLE ON MY OWN. PLEASE ADVISE ME HOW TO REMEDY THIS SITUATION AS SOON AS POSSIBLE. AT THIS POINT I CANNOT EVEN SELL MY VEHICLE KNOWING THAT A RECALL IS IN ORDER. THE DEALER WHERE I PURCHASED THE VEHICLE HAS CONTACTED MY BE MAIL INDICATING THEY WOULD BE INTERESTED IN PURCHASING MY VEHICLE BACK FROM ME. THEY MUST HAVE REPLACEMENT AIR BAGS AVAILABLE IN ORDER TO RESELL THIS VEHICLE. WHY AM I NOT BEING CONTACTED TO REPLACE MY AIRBAG? I KNOW TOYOTA CONTINUES TO MANUFACTURE AND SELL VEHICLES. TOYOTA SHOULD BE FORCED TO STOP PRODUCTION OF NEW VEHICLES UNTIL THEY HAVE SATISFACTORILY COMPLETED THIS RECALL, OR PROVIDE ME WITH A SATISFACTORY VEHICLE REPLACEMENT. PLEASE ADVISE ME HOW I CAN FORCE THE DEALERSHIP WHERE I PURCHASED MY VEHICLE TO EITHER PROVIDE ME WITH A RENTAL VEHICLE OR A REPLACEMENT VEHICLE THAT IS NOT UNDER RECALL. YOU ARE A GOVERNMENT RUN AGENCY. PLEASE STEP UP AND PROVIDE HELP IN THIS DANGEROUS SITUATION

NHTSA ID

11044448

Incident

Mar 1, 2017

Mileage

75,000 mi

TAKATA RECALL, I HAVE HAD A PROBLEM WITH MY TOYOTA SCION XB, THE PASSENGER SEAT AIR BAG IS DEFECTIVE AND I HAD RECEIVED A NOTICE THAT NO ONE SHOULD RIDE IN THAT SEAT UNTIL THE AIRBAG CAN BE REPLACED. THIS IS SCARY, AND NOW MY FOUR SEAT CAR, ONLY GET USED ON 3 SEATS. VERY DANGEROUS AND INCONVENIENT THAT NO ONE CAN USE THAT FRONT PASSENGER SEAT. I RECEIVED A 2ND LETTER JUST LAST WEEK THAT SAID CONTACT MY TOYOTA DEALER (WHICH I DID) FOR REPLACEMENT OF THE BAG. I JUST TRIED THAT AND THE "PARTS" ARE NOT ALL IN...WHY WOULD TOYOTA DO THAT LETTER IF ALL PARTS ARE NOT IN FOR MY MODEL. I CALLED THE DEALERSHIP (WESTON, FL 954-659-1800) AND WAS GIVEN THE RUNAROUND THAT NO DATE IS SET FOR RECEIVING THE PARTS I NEED TO REPAIR MY SCION AND IT IS UNKNOWN WHEN THAT WILL HAPPEN. MY COMPLIANT IS WHY IS TOYOTA SENDING LETTERS TO US OWNER THAT SAYS IT IS FINALLY READY TO FIX THE AIRBAG, WHEN I TRIED TO DO THAT WAS TURNED AWAY SAYING PARTS WERE NOT AVAILABLE (AND A SIDE STATEMENT THAT THEY DO NOT EVEN KNOW WHEN MY "PARTS" FOR MY SCION 2012 XB MAY NOT HAVE EVEN BEEN MADE YET. SO I AM STILL DRIVING AN UNSAFE PASSENGER SEAT CAR. WHAT CAN YOUR NHTSA CORP DO FOR ME TO HELP ME GET THIS FIXED???

NHTSA ID

11032838

Incident

Sep 10, 2017

TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA, 74-5504 KAIWI ST, KAILUA-KONA, HI 96704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11030039

Incident

Jan 9, 2017

TAKATA RECALL. RECEIVED NOTICE ON RECALL BUT MY PERSONAL MAILING ADDRESS HAS CHANGED. PLEASE ADVISE WHERE / WHAT I NEED TO DO TO ENSURE I AM COVERED UNDER THE PARTS RECALL I FOUND HERE ON MY CAR? I TOOK MY CAR TO TOYOTA DEALERSHIP FOR SERVICE WHILE LIVING IN CALIFORNIA BUT I NOW LIVE IN GEORGIA . ANY ASSISTANCE / INFO WILL BE GREATLY APPRECIATED. THANK YOU.

NHTSA ID

11023690

Incident

Aug 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11023027

Incident

Sep 6, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE CONICELLI TOYOTA DEALER LOCATED AT 1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428; AND TRI-COUNTY TOYOTA DEALER LOCATED AT 15 D AND L DRIVE ROYERFORD, PA 19468; WHERE BOTH INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11021761

Incident

Sep 6, 2017

TAKATA RECALL THERE'S BEEN A RECALL SINCE JANUARY AND WE ARE IN THE END OF AUGUST SO WOULD LIKE TO GET MY CAR FIXED AS SOON AS POSSIBLE.

NHTSA ID

11020250

Incident

Jan 16, 2017

Mileage

80,000 mi

"TAKATA RECALL" I WAS NOTIFIED OF THE RECALL OVER 6 MONTHS AGO AND THERE IS STILL NO REMEDY, I HAVE A 7 YEAR OLD THAT RIDES WITH ME, MY CONCERN, EVEN WITH HIM IN THE BACK IS ANYTHING THAT BECOMES A PROJECTILE IN AN ACCIDENT WILL HURT HIM, WHEN WILL THIS BE FIXED?

NHTSA ID

11020232

Incident

Jan 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HAMER TOYOTA (LOCATED AT 11069 SEPULVEDA BLVD, MISSION HILL, CA 91345) AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE FOR ANY VEHICLES. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11018932

Incident

Aug 22, 2017