RoadVitals

2015 Scion Xb

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Oct 19, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 9, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2015 Scion Xb, most frequently naming the brakes, body & structure and airbags categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 121 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes225.0%
  • Body & structure112.5%
  • Airbags112.5%
  • Electrical112.5%
  • Engine112.5%
  • Powertrain (other)112.5%
  • Driver assistance112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
1,299,448 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC

Sep 20, 2018
544 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain Toyota Racing Development (TRD) brake kits, part numbers PTR09-21111 and PTR09-52080, sold by Toyota as an optional accessory for model year 2008-2015 Scion xB, and 2011-2016 Scion tC vehicles. Over time, the brake hoses in these kits may fatigue and fail.
The risk: Failure of a brake hose will reduce braking performance and increase the risk of a crash.
The remedy: Toyota will notify all known owners of the Scion xB and Scion tC vehicles upon which an involved optional TRD Brake Kit could have been installed. If the vehicle is equipped with one of the TRD brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began November 16, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0U.
Toyota Motor Engineering & ManufacturingManufacturer number J0UView on NHTSA.gov

EQUIPMENT

Dec 30, 2014
3,958 units potentially affected
The defect: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
The risk: Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
The remedy: SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.
Southeast Toyota Distributors, LLCManufacturer number SET-14BView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Oct 19, 2021

The car is giving problems in the engine, it's consuming way too mucho oil. I found out that there was a recall this Monday oct 18, 2021, and they told me that I can not participate because my car exceeds the miles limit by 6k miles, which I know, but if I knew that, I would've taken the car to a Toyota Dealer earlier. Is it possible to have it repair by some empathy and understanding of not receiving anything on mail or alert whatsoever. Please I beg for help, it's my only vehicle, the one I go to work to. I will loose my job if this don't get fixed because I can't afford to pay an engine repair on my own at this moment! Thank you for understanding!

NHTSA ID
11437282
Incident
Oct 18, 2021
AirbagsBody & structureBrakes
Filed May 7, 2019
Crash reportedFire reported2 injuries reported

THE BRAKES FAILED

NHTSA ID
11206003
Incident
Mar 30, 2019
Mileage
30,000 mi
Brakes
Filed Dec 17, 2018
Crash reported

TL* THE CONTACT OWNS A 2015 SCION XB. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY TO DETERMINE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID
11162051
Incident
Dec 6, 2018
Mileage
40,000 mi
Electrical
Filed Oct 29, 2017

LAST NIGHT WE WENT OUT. THE CAR WAS PARKED AT AN EVENT FOR A COUPLE HOURS, THEN WE WERE HEADED FOR DINNER WHEN THE DASHBOARD LIT UP, THE POWER STEERING WENT OUT AND THE CAR SUDDENLY LOST POWER. FORTUNATELY WE WERE ON A LOW TRAVELED CITY STREET AND WERE ABLE TO PULL OFF FOR SAFETY. IF WE HAD BEEN ON THE FREEWAY, I HAVE NO DOUBT THAT, IN THE DARK, ON A SATURDAY NIGHT, THIS INCIDENT WOULD HAVE RESULTED IN INJURY OR WORSE. THE PICTURES OF THE WIRING ARE ATTACHED. SOMETHING HAD EATEN THEM - THESE WIRES, DUE TO ANOTHER INCIDENT, HAVE BEEN CONFIRMED AS BEING THE EDIBLE ONES THAT ARE CAUSING SO MANY PROBLEMS IN MANY CARS. THE CAR HAD BEEN DRIVEN REGULARLY, INCLUDING DURING THE DAY OF THE LATEST INCIDENT, WITHOUT PROBLEMS. IT APPEARS, BASED ON THE TOTAL SEPARATION OF THE WIRES FROM THE ALTERNATOR THAT SOMETHING GOT IN WHEN THE CAR WAS PARKED AT THE EVENT. ALSO, WE WERE ONLY A COUPLE MILES AWAY WHEN ALL HELL BROKE LOOSE. LAST TIME, SOMETHING ATE THE AC WIRES, SO THERE WERE NO SAFETY ISSUES. THIS TIME, THE CAR BECAME SUDDENLY UNSAFE WHILE DRIVING. AT THIS POINT, I'M AFRAID TO DRIVE IT UNLESS I DO A THOROUGH INSPECTION OF THE WIRING SYSTEM BEFORE EVERY USE, WHETHER I AM LEAVING HOME OR RESTARTING THE CAR WHILE ON AN ERRAND. AS I AM NOT A LICENSED MECHANIC, I MAY MISS SOMETHING. I UNDERSTAND THAT THESE "GREEN WIRES" ARE THE WAVE OF THE FUTURE, BUT IF THEY ATTRACT RODENTS WHO WILL CHEW THEM, POSSIBLY SUDDENLY LOSE POWER AT SPEED, ON A FREEWAY, I CAN'T SEE HOW THIS CAN BE A GOOD THING. WHATEVER ATE THE WIRES LAST NIGHT DID A PRETTY GOOD JOB OF SEVERING THEM. NEXT TIME, WHAT IF THEY ARE ONLY PARTIALLY CHEWED AND THE CONNECTION DOESN'T BREAK UNTIL I'M ON THE FREEWAY? WE HAVE HAD MANY OTHER VEHICLES AND NEVER HAD RODENT PROBLEMS. THIS IS ROUND 2 WITH THE SCION IN LESS THAN 2 YEARS.

NHTSA ID
11040922
Incident
Oct 29, 2017
Mileage
23,428 mi
Driver assistance
Filed Feb 6, 2016

TWICE MY CAR UNEXPECTEDLY ACCELERATED. THE FIRST TIME, MY CAR WAS IN REVERSE, AND MY FOOT WAS ON THE BRAKE. THE ENGINE SUDDENLY REVVED. I PUT THE CAR IN PARK AND TURNED IT OFF. THE SECOND TIME, I WAS IN DRIVE WITH MY FOOT ON THE BRAKE. THE ENGINE SUDDENLY REVVED. I PUT THE CAR IN PARK AND TURNED IT OFF. NEITHER TIME DID MY CAR MOVE. I TOOK THE CAR TO THE DEALERSHIP. THEY FOUND NOTHING WRONG. BECAUSE I NO LONGER FELT SAFE, I SOLD THE CAR BACK TO THE DEALERSHIP. THE CAR HAD APPROXIMATELY 2,200 MILES ON IT. THE CAR COST ABOUT $18,000. THE DEALER BOUGHT IT BACK FOR $12,000.

NHTSA ID
10824613
Incident
Jan 28, 2016
Mileage
2,200 mi
Powertrain (other)
Filed Jul 30, 2015

WHILE DRIVING ON A LIMITED ACCESS HIGHWAY AT HIGHWAY SPEED, THE PASSENGER BUMPED THE TRANSMISSION SHIFT CONTROL WITH HIS LEG, MOVING THE VEHICLE FROM AUTOMATIC MODE INTO MANUAL MODE, CAUSING THE VEHICLE TO SHIFT INTO 3RD GEAR, AND CAUSING A CORRESPONDING ABRUPT SLOWDOWN OF THE VEHICLE WITHOUT ACTUATION OF THE BRAKE LIGHTS TO WARN FOLLOWING VEHICLE OF THE SLOWDOWN. A FOLLOWING VEHICLE HAD TO BRAKE HARD TO AVOID A COLLISION WITH MY SCION XB, WHILE I CORRECTED THE SITUATION BY SHIFTING THE TRANSMISSION CONTROL BACK INTO AUTOMATIC MODE. I BELIEVE THERE IS AN INSUFFICIENT DETENTE MECHANISM TO RETAIN THE VEHICLE IN AUTOMATIC TRANSMISSION MODE, AND THAT ACCIDENTAL SHIFTS INTO MANUAL MODE AT HIGHWAY SPEEDS ARE NOT ADEQUATELY PREVENTED. AN UNINTENDED DOWNSHIFT CAUSED BY A PASSENGER COULD RESULT IN AN ACCIDENT CAUSING GREAT INJURY IF IT WERE TO OCCUR IN HEAVY TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE COULD ALSO BE DAMAGED BY THESE UNINTENDED/UNCOMMANDED DOWNSHIFTS, CAUSING A CATASTROPHIC FAILURE OF THE VEHICLE DURING SUBSEQUENT EXCURSIONS.

NHTSA ID
10745082
Incident
Jul 27, 2015
Mileage
4,872 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Z2G_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Z3G_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKG_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

22TE04 - Takata

AIR BAGS

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.

Takata CSP Cover

AIR BAGS

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

Support Program

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Scion Xb by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000
2015Viewing631
2014931
2013133165.6
2012454162.1
2011546158.8
2010558158.5
200914011160.9
20083399158.9
2007350
200625311054.2
2005927054.8
2004376054.7
2003120
2002010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.