2015 Fiat 500E

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

THE 2013-2017 FIAT 500E CHARGER PORT [THE PART MOUNTED ON THE VEHICLE] IS A WEAK PLASTIC PART THAT BREAKS EASILY WHILE THE VEHICLE IS PARKED & BEING PLUGGED/UNPLUGGED FROM VEHICLE CHARGERS. INDICATIONS ARE THAT MOST BREAK DUE TO THE ACTION OF PLUGGING & UNPLUGGING THE VEHICLE. IT IS ALSO BOLTED TO THE BODY IN A WAY THAT STRESSES THE MATERIAL FURTHER, CAUSING IT TO BREAK EVEN EASIER. IT IS ALSO MOUNTED IN A POORLY CONCEIVED POSITION THAT LEAVES IT SUSCEPTIBLE TO DAMAGE BY OTHER VEHICLES, PASSING PEDESTRIANS & BICYCLISTS, HARD TO PLUG/UNPLUG CHARGE UNITS, & MORE. BROKEN CONNECTORS CAUSE WIRE HARNESS DAMAGE WHICH CAN LEAD TO ELECTRICAL SHORTS, FIRES [INCLUDING BATTERY PACK FIRES], & ELECTROCUTION. WITHOUT EVEN INSPECTING THE INVOLVED VEHICLE CHRYSLER/FIAT REFUSES TO REPAIR THEM UNDER WARRANTY, & INSTEAD DEALERS ARE QUOTING $1800-$4000 [DEPENDING ON LOCATION] TO REPLACE THE ENTIRE HARNESS, NOT JUST THE BROKEN CONNECTOR BODY, WHICH AHS LED MANY OWNERS TO IGNORE THE PROBLEM OR TRY 'CREATIVE' WAYS OF GETTING BY, LIKE GLUES.

NHTSA ID

11061050

Incident

Aug 15, 2017

Mileage

25,000 mi

MY SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. AS I WAS DRIVING (WITH SUNROOF CLOSED), A LOUD "BOOM" SOUNDED. MY FIRST THOUGHT WAS SOMETHING HIT ME. BUT I QUICKLY REALIZED MY SUNROOF EXPLODED. CARS BEHIND ME SCATTERED AS GLASS FLEW ALL OVER THE FREEWAY. THIS EXPLOSION WAS QUITE JARRING, AND UNDER DIFFERENT CIRCUMSTANCES, THIS COULD HAVE CAUSED AN ACCIDENT. FORTUNATELY, THAT DIDN'T HAPPEN. I CONTACTED FIAT CHRYSLER, BUT THEY WILL NOT CLAIM FAULT. SUNROOFS DON'T EXPLODE. AND IF THEY DO, IT HAS TO BE A MANUFACTURING FLAW. FIAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE AN INCIDENT LIKE THIS CAUSES SOME ONE TO GET HURT.

NHTSA ID

10990846

Incident

Apr 28, 2017

Mileage

36,000 mi

TL* THE CONTACT OWNS A 2015 FIAT 500E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V303000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT HAVE ACCESS TO A DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10938353

Incident

Jun 23, 2016

FAULTY CHARGER (ELECTRIC CAR) CAUSING POWER OUTLET TO MELT - FIRE HAZARD. CHARGER RATED FOR 12A, OUTLET RATED FOR 20A BUT IT STILL MELTED IT. SUSPECT BAD ELECTIRICAL CONNECTION IN CHARGER PLUG RESULTING IN HEATING OF METAL CONTACT.

NHTSA ID

10937788

Incident

Dec 27, 2016

VEHICLE WILL NOT START FOLLOWING A EVENING CHARGE. 12 VOLT SYSTEM DRAINS AND CHARGING SYSTEM DOES NOT FUNCTION. FOLLOWING MORNING VEHICLE IS NOT MOVABLE AND KEY WILL NOT BE REMOVABLE. YOU CAN TRY JUMPING THE 12 VOLT SYSTEM, BUT DOES NOT ALWAYS WORK. IF VEHICLE BECOMES FUNCTIONAL YOU WILL GET A HOST OF ERROR MESSAGES INCLUDING PROPULSION SYSTEM ERROR REQUIRING A RETURN TO DEALERSHIP. CHRYSLER/FIAT IS AWARE OF THE PROBLEM AND SUGGEST TO PLUG THE VEHICLE IN AS NORMAL AND ADD A TRICKLE CHARGER UNDER THE HOOD TO THE 12 VOLT SYSTEM!!! THIS PROBLEM OCCURS AT LEAST ONCE/WEEK AND FIAT DOES NOT HAVE A SOLUTION. FILED A COMPLAINT WITH CUSTOMER CARE WHICH AGREED TO DO A SOFTWARE FIX, BUT INSTEAD CLOSED THE ORDER WITHOUT CONTACTING US AND SAID THEY DID NOT HAVE A FIX. VEHICLE IS STATIONARY AT THE TIME OF FAILURE, BUT IF IT DOES RECOVER, ERROR MESSAGES WILL SUGGEST RETURNING THE VEHICLE TO A AUTHORIZED SERVICE CENTER. WE ARE CONCERNED THAT SOMETHING WILL FAIL DURING MOTION. ATTACHED IS THE LAST SERVICE RECORD INDICATING CHRYSLER/FIAT IS AWARE OF THE PROBLEM AS WELL AS THE SUGGESTION TO ADD AN ADDITIONAL CHARGER TO MAINTAIN THE 12 VOLT SYSTEM. VEHICLE WAS TOWED AGAIN THIS MORNING DUE TO SAME FAILURE.

NHTSA ID

10871043

Incident

May 26, 2016

Mileage

10,000 mi

RECEIVED A R20 SAFETY RECALL NOTICE FOR MY 2015 FIAT 500E REGARDING A PROBLEM WITH THE EVCU (ELECTIRC VEHICLE CONTROL UNIT) THAT MAY SET A DIAGNOSTIC TROUBLE COD (DTC) THAT CAN RESULT IN A SHIFT TO NEUTRAL CONDITION. THIS COULD CAUSE A LOSS OF MOTOR POWER, INCREASING THE RISK OF A CRASH. I CALLED PREMIER FIAT OF FREMONT 7 TIMES OVER THE COURSE OF 1-2 MONTHS AND WAS NEVER ABLE TO REACH ANYONE IN THEIR SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT. I LEFT A MESSAGE EACH TIME NOTING THE SAFETY RECALL, BUT STILL NO RESPONSE. I AM DISAPPOINTED THAT A GREAT SALES EXPERIENCE WAS FOLLOWED BY A SERIOUSLY UNRELIABLE SERVICE EXPERIENCE. LOOKS LIKE I'LL HAVE TO DRIVE INTO THE DEALERSHIP UNANNOUNCED AT THIS POINT BECAUSE PHONE CALLS TO SCHEDULE AN APPOINTMENT APPARENTLY DOESN'T WORK HERE...AND SAFETY IS AT STAKE.

NHTSA ID

10819444

Incident

Sep 14, 2015

ON FEBRUARY 5, 2015 AT 8:40 A.M. WHILE DRIVING SOUTH IN THE HIGH SPEED LANE AT 55 MPH ON HIGHWAY 101 FROM SAN RAFAEL TO SAN FRANCISCO, THERE WAS A TOTAL AND CATASTROPHIC ELECTRICAL FAILURE AND RESULTING ZERO MOTOR POWER OF MY FIAT 500E. I WAS ABLE TO COAST THE CAR TO THE SHOULDER AREA CROSSING FOUR LANES OF TRAFFIC. A FIAT REPAIR TECHNICIAN COINCIDENTALLY APPEARED ON THE SCENE AND OFFERED ASSISTANCE. I INDICATED I WAS UNWILLING TO DRIVE THE CAR ANY FURTHER. HE INSTEAD DROVE THE FIAT 500E AND I DROVE HIS GASOLINE FIAT TO THE DEALER IN SAN FRANCISCO FOR REPAIR. DEALERSHIP INSPECTION AND DIAGNOSIS INDICATED DEFECTIVE EVCU. DEALER REPLACED EVCU. ON MARCH 19, 2015 - EVCU FAILURE AGAIN; UNABLE TO CHANGE GEARS FROM PARK TO DRIVE WITH "NOT READY" AND ALREADY IN DESIRED GEAR MESSAGES. DEALERSHIP DISCOVERED NO FAULT CODE USING SCAN TOOL. ON MAY 26, 2015 SERVICE PROPULSION SYSTEM WARNING LIGHT ILLUMINATED INDICATING MALFUNCTION WITH PROPULSION SYSTEM. DEALERSHIP INSPECTION REVEALED "CODE INDICATING BATTERY POSITIVE CIRCUIT HIGH RESISTANCE AT B+ TERMINAL AND POSITIVE BATTERY POST AT 0.11 V OK TEST FUSED B+ WITH TEST LIGHT; TEST PIM CASE GROUND HIGH RESISTANCE FROM PIM CASE TO BATTERY GROUND; FAULT OCCURRED ONCE IN SNAPSHOT DATA. PIM SOFTWARE UPDATE AVAILABLE AND SYMPTOM/CONDITION CAN CAUSE PROBLEM; REPROGRAM POWER INVERTER MODULE TO LATEST SOFTWARE." ON JUNE 23, 2015 R20 SAFETY RECALL" AND RED PLUGGED IN INDICATOR ILLUSTRATED MALFUNCTION/INTERRUPTION DURING VEHICLE CHARGING PROCESS VEHICLE UNABLE TO CHARGE TO PRIOR OPTIMUM LEVEL. CAR BROUGHT TO BURLINGAME FIAT DEALERSHIP FOR FLASH EVCU REPROGRAMMING/ UPDATED SOFTWARE. ON JULY 17, 2015 - SERVICE PROPULSION SYSTEM WARNING LIGHT AGAIN APPEARED; UNABLE TO CHANGE GEARS; DISPLAY INDICATED ALREADY IN DESIRED GEAR. ON AUGUST 16, 2015 - ALREADY IN DESIRED GEAR; UNABLE TO CHANGE GEARS

NHTSA ID

10759005

Incident

Feb 5, 2015

Mileage

412 mi

TL* THE CONTACT OWNS A 2015 FIAT 500E. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO GEICO COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 600.

NHTSA ID

10734871

Incident

Jun 25, 2015

Mileage

600 mi

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)