RoadVitals

2001 INFINITI QX4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
73
Latest Jul 24, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 20, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
2 injuries, 0 deaths reported

Overview

Our database contains 73 NHTSA owner-reported complaints for the 2001 INFINITI QX4, most frequently naming the body & structure, electrical and suspension categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 88 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V244000

STEERING:COLUMN; SUSPENSION:FRONT

Apr 20, 2011
195,991 units potentially affected
The defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
The risk: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
The remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov
07V435000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Sep 18, 2007
372,250 units potentially affected
The defect: ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.
The risk: THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov
01V282000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Aug 30, 2001
31,000 units potentially affected
The defect: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. AT HIGH AMBIENT TEMPERATURES, THE INCREASE IN GAS PRESSURE IN THE STRUT(S) COULD CAUSE ONE OR BOTH BRACKETS TO BEND, RESULTING IN THE STRUTS DETACHING FROM THE BRACKET(S) WHEN OPENING OR CLOSING THE REAR DOOR.
The risk: IF BOTH STRUTS DETACH FROM THE BRACKETS, THE DOOR WILL RAPIDLY FALL DOWN, POSSIBLY STRIKING SOMEONE AND CAUSING SERIOUS INJURY.
The remedy: DEALERS WILL REPLACE THE STRUT BRACKETS. OWNER NOTIFICATION BEGAN SEPTEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE11004ClosedPreliminary Evaluation

Frame/Body Structure Corrosion

Opened Jan 28, 2011
Closed Jun 30, 2011

In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.The DIR states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.This could lead to the strut housing panel separating and contacting the steering column lower shaft.Contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.If the steering column lower shaft completely fractured it would result in a total loss of steering control.In some cases, the strut housing panel can contact or affect adjacent brake system components.Complainants reported experiencing either steering or brake system issues, and in some cases, both.Nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). Brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, ABS wire harness, etc.) will also be inspected.

STEERING:COLUMNLed to recall 11V244000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 73
Other / unspecified
Filed Jul 24, 2022

Its the wheel stud on the driver side left rear....it departed from the vehicke at 55 mph.

NHTSA ID
11475519
Incident
Jul 14, 2022
Suspension
Filed Mar 25, 2022

The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

NHTSA ID
11458298
Incident
Jan 15, 2020
Mileage
270,000 mi
Steering
Filed Jan 11, 2022

passenger side bottom carriage is completely rusted. steering wheel shakes car makes knocking noise. just noticed there was a recall on it. i’ve only had this vehicle 7 months with 90,000 miles on it.

NHTSA ID
11447045
Incident
Nov 1, 2021
Body & structureSuspension
Filed Jan 11, 2022

Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

NHTSA ID
11447006
Incident
Jan 8, 2022
Other / unspecifiedSuspension
Filed Jul 10, 2019

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

NHTSA ID
11230627
Incident
Apr 12, 2019
Mileage
115,000 mi
Body & structureSteeringSuspension
Filed Oct 1, 2018

THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.

NHTSA ID
11132687
Incident
Oct 1, 2018
Body & structure
Filed Jun 12, 2017

TL* THE CONTACT OWNS A 2001 INFINTI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF AKRON LOCATED AT 3332 S ARLINGTON RD AKRON, OH 44312), BUT WAS NOT REPAIRED BECAUSE THE FRAME NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO OFFER ASSISTANCE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 154,000.

NHTSA ID
10994436
Incident
Jan 1, 2016
Mileage
154,000 mi
Body & structureSuspension
Filed Aug 3, 2016

TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10892831
Incident
Aug 5, 2011
Mileage
120,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039J

STRUCTURE; VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007H

STRUCTURE; VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI QX4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000—
2008000—
2007000—
2006100—
2005000—
2004100—
2003204255.3
2002376268.2
2001Viewing734154.6
2000283151.2
1999432154.8
1998292157.2
1997452157.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.