"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT
- NHTSA ID
- 10407522
- Incident
- Jun 20, 2011
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2001 INFINITI QX4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TR
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
I JUST WANT TO SAY TO INFINITI WHY THEY DIDN'T KEEP ON BUILDING THIS CAR! I MEAN MINE HAS 111,111 AND IT STILLS RUNS LIKE NEW NO PROBLEM AT ALL! I HAVE THE INFINITI QX4 2001 GOLD PEARL 4X4 NAVIGATION SYSTEM 6 DIS CD CHANGER IN THE BACK OF THE CAR NOT THE ONE IN THE DASH AND THIS CAR STILL PERFORMS LIKE WHEN IT WAS TAKEN OUT OF THE DEALER IN 2001.I WOULD LIKE TO NOW WHY THEY DISCONTINUED THE PRODUCTION AND JUST TO SAY THE HOW MANY MORE RX300 LEXUS IS GOING TO KEEP SELLING BEFORE INFINITI COMES BACK WHICH A COMPETITION! INFINITI BRING BACK QX4 NOW! *TR
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
MY BOSE 6 DISC CHANGER HAS THE ERROR CODE ERR2. DOES NOT WORK. *JB
MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS. *JB
CLARION/BOSE 6 CD CHANGER HAS FAILED 2 TIMES. ERR2 IS DISPLAYED. CLICKING SOUND AND CD IS STUCK IN UNIT. SEARCH FIND NUMEROUS INCIDENTS OF THIS SAME PROBLEM ACROSS DIFFERENT YEARS AND NISSAN ALSO WITH THIS CLARION/BOSE UNIT. *NM
I OWN A 2001 INFINITI QX4. THE FACTORY CLARION/BOSE CD HEAD UNIT IS REGISTERING AN ERROR CODE "ERR 2" AND THE CD'S WON'T PLAY OR EJECT. THIS IS THE SECOND TIME IN 3 YEARS THIS HAS HAPPENED. THE FIRST TIME IT WAS COVERED UNDER WARRANTY. NOW, CLARION WON'T ACCEPT THE UNIT DIRECTLY FROM THE CUSTOMER AND REQUIRES A DEALER TO REPAIR/INSTALL THROUGH CLARION. I BELIEVE THIS TO BE FRAUD. IF YOU SEARCH ONLINE FOR QX4 OR PATHFINDER AND "ERR 2" YOU WILL DISCOVER THAT THIS IS A WIDESPREAD PROBLEM AMONG QX4/PATHFINDER OWNERS. THIS UNIT SHOULD BE RECALLED, BUT NISSAN AND/OR CLARION ARE TO DATE REFUSING TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT OR CORRECTING THE SOURCE PROBLEM. THIS PRACTICE IS CREATING ARTIFICIAL DEMAND FOR A REPAIR SERVICE THAT DOES NOTHING BUT GUARANTEE REPEAT REPAIR SERVICE IN THE FUTURE. MY EXISTING UNIT IS LABELED "REMANUFACTURED" IN THE REAR, AND I ASSUME IT WAS PREVIOUSLY REPAIRED FOR THE SAME REASON. I WANT A REPLACEMENT WITHOUT CHARGE. *NM
OEM BOSE CD CHANGER (MADE BY CLARION CORP>) FAILED FOR SECOND TIME. *NM
I HAVE A 2001 INFINITI QX4 WITH THE BOSE 6 DISK CD CHANGER. THE CD CHANGER STOPPED WORKING AROUND 78,000 MILES. IT WOULD READ ERROR2. I HAVE SENT NUMEROUS EMAILS TO NISSAN WITH NO REPLY. CLARION MADE THIS CD PLAYER FOR NISSAN, BUT GOT SO OVERWHELMED WITH REPAIRS THAT THEY STOPPED TAKING REPAIRS FROM CUSTOMERS. NOW THEY FORCE YOU TO GO THROUGH YOUR DEALERSHIP TO GET THE UNIT REPAIRED WHICH COSTS EVEN MORE MONEY. ONCE THE UNIT READS ERR2 YOU CANNOT RETRIEVE ANY OF YOUR CDS AND OF COURSE THE UNIT WILL NOT PLAY THE CDS EITHER. THIS WEB FORUM HTTP://FORUM.ECOUSTICS.COM/CGI-BIN/BBS/SHOW.PL?4/137782 WILL SHOW YOU THE 100'S IF NOT 1000'S OF PEOPLE WHO HAVE BEEN AFFECTED. CLARION IS HAVING A HARD TIME STOCKING THIS PART, BUT THEY NOR NISSAN ARE OFFERING TO FIX THE UNIT OR ADMIT POOR PRODUCTION. I HAD TO USE AN OUTSIDE VENDOR AND IT STILL COST ME $300. *NM
BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME RESEARCH. AFTER VIEWING THE SERVICE MANUAL AND SEEING THE FAILED PARTS, YOU CAN SEE THE PARTS ARE MADE OF PLASTIC THAT WILL EVENTUALLY GET BRITTLE AND CRACK OR STRIP OUT DURING NORMAL USAGE. *NM
PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .