Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 61 NHTSA owner-reported complaints for the 2003 INFINITI FX35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 61 · page 1 of 3
My airbag light came on again recently, without any incident and I am concerned that this means my car is now unsafe. This happened in 2017 and it was a repair that was made without charge. I have now been informed that it would cost over $1,000 to repair, but I think this is a malfunction that should be covered by the Dealer, as there has been an issue with the airbags before.
Ever since I bought my infiniti the air bag light flashed rapidly on the dash. I received notice a couple years ago about the air bags being recalled.I took my vehicle to Roseville Infiniti and supposedly the airbags were replaced I expected it to take a couple hours it was in and out in under 2 hours. When i left the deLership the light was still blinking and never quit blinking. My concern was to call and ask why it was still blinking ? I was told that it probably wasnt reset however the air bag was replaced . I was in an accident recently and it was a serious frontal collision and not one airbag went off . I was seriously injured my hand was fractured my left leg was hurt and I had a concussion and cervical sprain this all would have been prevented had my airbags deployed.
Gg
vehicle has too many manufacture errors
Good day! According to the VIN code of my car, there are revocable companies, the dealer refuses to replace it.
TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
SOMETHING IS WRONG WITH THEIR BCM AND DOOR LOCK ACTUATORS. THEY CONSTANTLY GO OUT, OR DO NOT FUNCTION ALL THE TIME.
AIRBAG DEFECTIVE AND MY DASH BOARD IS CRACKED
TAKARA RECALL L. PLEASE REPLACE THIS ITEM BY REVOCABLE COMPANY. I ASK YOU TO CLARIFY WHAT REVOCABLE CAMPAIGNS ARE CONDUCTED FOR MY CAR?
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE ENGINE, VDC, AND SLIP WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED LESS THAN A MILE DOWN THE ROAD. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LEFT AND RIGHT CAMSHAFT POSITION SENSORS WERE REPLACED. THE CONTACT CALLED SHEEHY INFINITI OF CHANTILLY (LOCATED AT 4145 AUTO PARK CIR, CHANTILLY, VA 20151, (703) 372-0381) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT WAS ALSO INFORMED BY PHONE THAT THE FAILURE COULD ALSO BE DUE TO A LOOSE WIRE. THE VEHICLE WAS TOWED TO THE SHEEHY DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35590467. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSAXLE AND DIFFERENTIAL WERE FRACTURED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V164000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TAKATA RECALL FOR AIRBAG TAKING TOO LONG!!!! FIRST THE DEALER SAID MY CAR WAS NOT SUBJECT TO THE RECALL. NOW YOUR SITE SAYS THE DEALER IS "WAITING ON PARTS". I THINK THE OLDEST CARS SHOULD BE FIXED FIRST.
BLOWN HEAD GASKET
MY VEHICLE IS SITTING STILL AND MY SLIP LIGHT AND MY VDC LIGHT COMES ON . READ MANUAL IT SAY SHOULD NOT COME O UNLESS VEHICLE IS MOVING . THIS MAKES 3 TO 4 TIMES IT HAS DONE THIS . CAUSING ME TO HAVE TO PAY A TOWING BILL!!!! CAN CLEAR CODES AND IT IS FINE FOR AWHILE THEN IT DOES IT AGAIN. THIS TIME LIGHTS WILL NOT GO OFF .AND SUV WILL NOT GO ANY FASTER THAN 2 TO 3 MILES PER HOUR !!!!
TAKATA RECALL - NO PERMANENT REPAIR HAS BEEN DONE ON MY INFINITI FOR THE TAKATA AIRBAG, THIS HAS BEEN IN EFFECT SINCE 2/2016 AND IS UNACCEPTABLE. PLEASE GET THIS REPAIRED ASAP
URGENT SAFETY RECALL AIR BAG
THE RECALL ON THE AIR BAGS HAS KEPT ME FROM BEING ABLE TAKE MY KIDS TO THEIR EVENTS, TAKE PROSPECTS/CLIENTS OUT AND WHEN I CALLED INFINITY OF CHARLOTTE, NC-WHERE I PURCHASED THE CAR THEY WOULD NOT OFFER ME A RENTAL UNTIL FIXED. INSTEAD THEY OFFERED TO REPLACE THE AIR BAG WITH THE EXACT SAME MODEL AIR BAG. THE SERVICE DEPARTMENT REP SAID THERE WAS ONLY A 1% CHANCE THE BAGS WOULD DEPLOY SPRAYING SHRAPNEL THROUGHOUT THE CABIN. THERE HAVE BEEN 15 DEATHS ALREADY AND I WOULD NEVER RISK SOMEONE BEING KILLED OR DISFIGURED. I UNFORTUNATELY DON'T HAVE A RENTAL CAR SO I RISK IT EVERYDAY. APPARENTLY THE OTHER MODELS ALL GOT A REPLACEMENT VEHICLE FROM ENTERPRISE RENTAL CAR BUT NOT THE 2003 FX35.
TAKATA RECALL (PREVIOUS CASE NUMBER 1039551) I HAVE BEEN FOLLOWING UP WITH INFINITI CONSUMER AFFAIRS SINCE AUGUST 2016 AND WAS ADVISED TODAY FROM [XXX], REGIONAL MANAGER THAT THE OFFICIAL (NOT TEMPORARY PIECE) WAS AVAILABLE FOR INSTALLATION. I AM CONCERNED BECAUSE THE NHTSA WEBSITE STATES THAT AS OF 12/14/2016 "RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE". THE LOCAL DEALERSHIP HAS BEEN DISHONEST WITH ME BEFORE AND I WANT TO MAKE SURE THAT THEY ARE NOT GIVING ME A TEMPORARY REPAIR WITH "LOW RISK", BUT THE ACTUAL OFFICIAL REPAIR WITH "NO RISK" AS I DRIVE OFTEN WITH A 2 YEAR OLD, AND WIFE... AND I HAVE ALSO EXPERIENCED SOMEONE LOSING THEIR LIFE DUE TO A SIMILAR RECALL ISSUE. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL THE RECALL WAS ISSUED ON THIS CAR IN MAY 2016, AND THE DEALERSHIPS STILL DO NOT HAVE PARTS AS OF TODAY, 10/21/2016. WE ARE NOW BEING TOLD THAT THE PARTS WILL NOT BE HERE BEFORE MID TO END OF NOVEMBER. CUSTOMERS ARE BEING TOLD THAT IT IS SAFE TO STILL DRIVE THE CAR, AS LONG AS WE REFRAIN FROM ANYONE BEING IN THE FRONT SEAT. HOWEVER, THIS IS NOT FEASIBLE IF YOU ONLY HAVE ONE CAR, AND MULTIPLE FAMILY MEMBERS. I AM AWARE THAT MANY CARS HAVE BEEN AFFECTED BY THIS RECALL, BUT I DO BELIEVE THAT EXTREME URGENCY MUST BE GIVEN TO THE OLDEST MODEL YEAR CARS THAT ARE MOST AT RISK, AS IN THIS CASE. I REACHED OUT TO INFINITI CUSTOMER AFFAIRS TODAY, AND AFTER MUCH PROTESTING ON MY PART, THEY AGREED TO REACH OUT TO AN INFINITI RETAILER AND CALL ME BACK IN A WEEK, IN HOPES OF GETTING A LOANER VEHICLE. I WANT TO STRESS THAT WE HAVE MADE DUE WITH ANOTHER VEHICLE UNTIL NOW, BUT AT SOME POINT THE BURDEN CANNOT BE PLACED ON THE CUSTOMER. THEY SHOULD BE GIVING LOANER VEHICLES TO THOSE CUSTOMERS THAT HAVE HIGH RISK OLDER MODEL CARS. UNFORTUNATELY, THERE WAS NEWS OF ANOTHER PERSON BEING KILLED YESTERDAY IN CALIFORNIA AS A RESULT OF THE AIRBAG ISSUE. THIS PERSON ALSO HAD AN OLDER MODEL CAR. I AM SURE THIS CUSTOMER WAS ALSO ADVISED THAT IT WAS SAFE TO DRIVE THE CAR, AS I WAS TOLD NUMEROUS TIMES PRIOR. HOWEVER, THERE MUST BE SOME ACCOUNTABILITY ON THE PART OF THE CAR MAKER TO PROVIDE CONTINGENCY PLANS FOR CUSTOMERS AT HIGH RISK, SUCH AS CAR MODELS TEN YEARS OR OLDER. I AM CERTAIN MANY PEOPLE HAVE EMAILED IN, BUT I HOPE THAT THIS REACHES SOMEONE WHO CAN UNDERSTAND THE IMPORTANCE OF SOME SORT OF CONTINGENCY PLAN TO BE GIVEN TO CUSTOMERS LIKE MYSELF WITH 2003 MODEL CAR, WITH NO PARTS IN SIGHT TILL AT LEAST END OF NEXT MONTH. WHAT OPTIONS DO WE HAVE AS CUSTOMERS? THANK YOU FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED THREE TIMES BEFORE REACHING HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V226000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
ALL DOORS WILL NOT LOCK OR UNLOCK. NISSAN / INFINITI HAS KNOWN ABOUT THIS ISSUE SINCE 2005 THERE ARE HUNDREDS IF NOT THOUSANDS OF VEHICLES AFFECTED. I'M TIRED OF GOING ROUND AND ROUND WITH THEM TO FIX THIS SAFETY ISSUE. *TR
I BOUGHT MY VEHICLE USED (2003 FX 35) IN 2010 AND HAVE EXPERIENCED WHAT SEEMS TO BE SOME VERY COMMON COMPLAINTS ASSOCIATED WITH THE VEHICLE . DEFECTS THAT THE LOCAL DEALERS (MCALLEN , TEXAS) HAVE REFUSED TO ADDRESS. 1) CRACKED DASH. SEVERAL LARGE CRACKS RUNNING THE LENGTH OF THE DASHES. 2) FAULTY CAR LOCK ACTUATORS. THIS SEEMS ABSOLUTELY RIDICULOUS THAT THE PROBLEMS CAN BE SO PREVALENT (CHECK THE WEB) , BUT YET NISSAN FAILS TO TAKE RESPONSIBILITY FOR IT. I CAN UNDERSTAND THE DASH NOT BEING A HAZARD , HOWEVER, THE LOCKS CAN BE. I CANT EVEN OPEN MY HATCH, AND THIS IS SUPPOSE TO BE A LUXURY VEHICLE? *TR
IN THE SUMMER OR FALL OF 2012, I TOOK MY VEHICLE IN FOR SERVICE OF THE HORN, WASN'T WORKING NOR WAS MY REMOTE FOE LOCKING AND UNLOCKING. A FEW DAYS LATER I SEEN A CRACK NEAR THE PASSENGER SIDE OF THE AIR VENT. NOW THE CRACKS HAVE SPREADED TO OTHER AREAS OF MY DASHBOARD. I WAS NEVER INFORMED OF ANY RECALLS IN THE PAST ABOUT REPAIRING/OR REPLACE DASHBOARD. *TR
FRONT DOOR LOCKS INTERMITTENTLY WORK. SOME TIMES THEY WILL NOT UNLOCK WITH THE KEY FOB AND MUST USE A KEY. RECENTLY THEY HAVE BEEN LOCKING BY THEMSELVES AS IF THE ACTUATOR FAILS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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