Body & structure
Filed Mar 12, 2019
OK THIS COMPLAINT IS ABOUT THE MELTING DASHBOARD ON MI VEHICLE IS NOT ONLY DANGEROUS TO DRIVE WHEN THE SUN IS IN FRONT OF YOU BECAUSE OF THE GLARE BUT COSMETICALLY LOOKS DISGUSTING, EVERY TIME SOMEONE GETS IN MY CAR ASKS ME IF MY CAR HAS SOME KIND OF DECEASED OR THEY EVEN MENTION CHICKENPOX AS A JOKE. I CONTACTED INFINITI ABOUT THE ISSUE END THEY TOLD ME THAT I JUST MISSED THE RECALL AND THEY COULDN'T DO ANYTHING ABOUT IT. WELL THE PROBLEM IS STILL THERE AND IS A FACTORY DEFECT THAT NOT ONLY ME BUT THOUSANDS HAS THE SAME PROBLEM. I ASK YOU FOR YOUR HELP TO SEE IF THIS PROBLEM COULD BE RESOLVED. I HEARD THAT MAZDA HAS RECALL ALL THEIR DEFECTIVE DASHBOARD AND I THINK THAT EVERY OTHER COMPANY SUCH AS LUXURY INFINITI SHOULD STAND BEHIND THEIR PRODUCT. I AM A FAMILY MAN WITH TWO KIDS 12 AND 7 AND I WOULD HATE TO THINK THAT SOMETHING CAN HAPPENED WHILE DRIVING WITH THIS DASHBOARD THAT MAXIMIZES THE GLARE DUE TO ITS CONDITION. I TOOK A FEW PICTURES TO SHOW YOU THE GLARE AND THE DEFECT. ALSO THIS HAPPENED IN NEW YORK WHERE I RESIDE AND EVERY SUMMER IT GETS WORST AND WORST.
- NHTSA ID
- 11186294
- Incident
- Jun 6, 2008
Body & structure
Filed Feb 26, 2019
THERE IS A RECALL NOT ISTED ON THIS SITE TO DO WITH THE MELTING/BUBBLING DASHBOARD. THERE COULD BE A HEALTH HAZARD WITH THE ADHESIVE AND INFINITI CLOSED THE RECALL AND IT IS NOT FOR THE LIFE OF THE VEHICLE
- NHTSA ID
- 11182630
- Incident
- Feb 26, 2019
Body & structure
Filed Feb 6, 2018
I OPENED THE SUNROOF WHILE DRIVING ABOUT 60-70 MPH ON THE HIGHWAY AND THE GLASS OF THE SUNROOF COMPLETELY FLEW OFF THE CAR AND WENT UP IN THE AIR ABOUT 30-40 FEET. THE BREAK OR SEPARATION OF THE GLASS FROM THE ROOF WAS CLEAN SO THERE WAS NO DAMAGE TO THE SUNROOF MOUNT/BRACKET WHICH STILL OPERATES LIKE IT SHOULD WITHOUT THE GLASS. THIS IS VARY DANGEROUS AS IT COULD KILL SOMEONE DRIVING BEHIND ME. MY INSURANCE COMPANY SAID THAT THE SUNROOF GLASS SHOULD NOT BREAK APART FROM THE MOUNT OF ANY VEHICLE, THAT I SHOULD CONTACT THE MANUFACTURE. I CALLED INFINITI CONSUMER AFFAIRS AND THEY DO NOT WANT TO DO ANYTHING FOR ME.
- NHTSA ID
- 11067257
- Incident
- Feb 5, 2018
- Mileage
- 132,000 mi
Body & structure
Filed Nov 29, 2017
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD MELTED IN HIGH TEMPERATURES OVER THE COURSE OF A YEAR. THE CONTACT STATED THAT THE AREA WHERE THE AIR BAG WAS LOCATED WAS MELTED AND THE CONTACT BELIEVED THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST INFINITI (10495 SOUTHWEST FWY, HOUSTON, TX 77074 (713) 779-2800) WHERE THE TECHNICIAN STATED THAT THE MELTING DASHBOARD WAS COMMON. THE CONTACT WAS PROVIDED AN ESTIMATE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT TAKE ACTION OR OFFER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11051255
- Incident
- Nov 1, 2016
Body & structure
Filed Sep 11, 2017
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THERE WAS SEVERE BUBBLING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO GLENDALE INFINITI (812 S BRAND BLVD, GLENDALE, CA) WHERE IT WAS CONFIRMED THAT THE DASHBOARD WAS BUBBLING; HOWEVER, THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE BECAUSE THE CONTACT DID NOT HAVE THE EXTENDED WARRANTY NOTICE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS NOT PROVIDED.
- NHTSA ID
- 11022688
- Incident
- Aug 21, 2017
Body & structure
Filed Jun 12, 2017
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHEN THE VEHICLE WAS TAKEN TO THE MANHASSET INFINITI LONG ISLAND, NEW YORK DEALER FOR MAINTENANCE, IT WAS NOTICED THAT THE DASHBOARD WAS MELTING AND BUBBLING AROUND THE RADIO AND THE AREA WHERE THE WINDSHIELD MET THE DASHBOARD. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED OF A RECALL THAT HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
- NHTSA ID
- 10994453
- Incident
- Jul 18, 2016
- Mileage
- 125,000 mi
Body & structure
Filed Jul 28, 2016
TL* THE CONTACT OWNS A 2005 INFINTI FX35. THE CONTACT STATED THAT THE EXCESSIVE SUNLIGHT CAUSED THE ENTIRE DASHBOARD TO MELT AND BLISTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 08/24/16 *BF THE CONSUMER WAS DECLINED ASSISTANCE FROM THE MANUFACTURER DUE TO WARRANTY PARAMETERS. UPDATED 09/07/2017*JS
- NHTSA ID
- 10889281
- Incident
- Jul 20, 2011
Body & structureInterior & seats
Filed Dec 22, 2015
THE DASHBOARD HAS BUBBLED AND IS VERY HOT TO THE TOUCH. I HAVE BEEN TRYING FOR YEARS TO GET THIS REPLACED. I WANT TO START A CLASS ACTION SUIT. I SEE MANY CARS WITH THE SAME ISSUE.
- NHTSA ID
- 10811675
- Incident
- Jun 1, 2014
Body & structure
Filed Sep 16, 2015
DOORS WON'T STAY LOCKED
- NHTSA ID
- 10764151
- Incident
- Sep 8, 2015
- Mileage
- 56,300 mi
Body & structure
Filed Oct 7, 2014
DASHBOARD BUBBLING AND MELTING, GLARE FROM SUN DANGEROUS. *TR
- NHTSA ID
- 10641967
- Incident
- Oct 1, 2008
- Mileage
- 45,000 mi
Body & structure
Filed May 28, 2014
THE DASHBOARD HAS EXTENSIVE BUBBLING. THE BUBBLING STARTED ABOUT 4 YEARS AFTER PURCHASING, WAS TOLD BY DEALERSHIP THAT NOTHING COULD BE DONE ABOUT PROBLEM BECAUSE CAR WAS OUT OF WARRANTY. THEN SEVERAL YEARS LATER WHEN WE TOOK THE CAR TO THE DEALERSHIP THEY MENTIONED THAT AN EXTENDED WARRANTY HAD BEEN ISSUED. DILEMMA THE CAR WAS NOW OUTSIDE THIS PERIOD AS WELL AND WE NEVER RECEIVED NOTICE OF EXTENDED WARRANTY. TRIED TO WORK WITH NISSAN/INFINITI TO NO AVAIL. NOTICED IN PAPER AN ARTICLE DATED 5/24/2014 THAT JURY ORDERS NISSAN TO PAY DAMAGES FOR FAULTY DASHBOARD ON INFINITI'S 2003-2008 MODEL FX35. CALLED NISSAN/INFINITI ABOUT THE DASHBOARD AGAIN. STILL NOTHING. PLEASE NOTE THAT THE DASHBOARD BUBBLING PROBLEM IS DUE TO INFERIOR GLUE. PLEASE NOTE AS INCIDENT DATE IS REQUIRED I PICKED A DATE NOT NECESSARILY THE FIRST DATE WE NOTICED THE PROBLEM. *TR
- NHTSA ID
- 10594636
- Incident
- May 15, 2009
Body & structureElectricalFuel system
Filed Apr 10, 2013
THE FUEL COVER LOCKING/UNLOCKING SYSTEM DOES NOT WORK. THIS HAS ALSO HAPPENED ON A 2003 NISSAN MURANO I OWNED. *TR
- NHTSA ID
- 10505883
- Incident
- Apr 10, 2013
- Mileage
- 136,000 mi
Body & structure
Filed Mar 21, 2013
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE FRONT SEAT CONSOLE ARM REST WAS EXTREMELY LOOSE AND WOULD NOT REMAIN IN A SECURED POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,300.
- NHTSA ID
- 10503879
- Incident
- Jan 18, 2012
- Mileage
- 99,300 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.