2008 INFINITI FX35 Airbags Problems

When there is a passenger seating the “Off Airbag Light is ON” when it should be turned off even after was sent to get fix at dealership

NHTSA ID

11638178

Incident

Jan 24, 2025

2008 INFINITI FX35. CONSUMER WRITES IN REGARD TO AIR BAG SAFETY RECALL. THE CONSUMER NOTICED THE AIR BAG DEFECT LIGHTS FLASHING ON VEHICLE'S DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL AND MULTI POINT INSPECTION DONE. DEALER STATED THE RECALL WAS REPAIRED BUT THE LIGHT CONTINUED TO FLASH AS WELL AS NO MULTI POINT INSPECTION PAPERWORK WAS PRODUCED.

NHTSA ID

11516888

Incident

Apr 6, 2023

I live 200-400 miles from any Infiniti dealer. Infiniti will not authorize the repair at my local Nissan dealership. The only option was to tow my car 200 miles to a dealer there and then tow it back. Obviously, if there were any issues following the repair...I would have to drive the 400 miles to have it resolved. This is not acceptable to me. Recently, my son needed to borrow my car and he lives close to the Murray Utah dealer so I called them to arrange the repair. They made an appt. for this weekend, denied a replacement vehicle and then said that the visit would only be to inspect and see if my airbag needed to be replaced. If it did, they would need to order the part and have the vehicle brought in when they had the part. They did not have the part in stock and could not tell me a time frame that the part would arrive. I then called the infiniti airbag replacement department from the letters I receive weekly. The representative said she had never heard of this and called the dealer directly. THey continued with this nonsense stating they had to see if I actually needed the repair. Mind you non of the communication in the last 5 years mentions anything that I might possibly have this defective airbag. The representative connected me to Infiniti corporation who stood on this same policy. I had regional manager call back and she repeated that I would have to inspect and then order...mind you that would require me to commuting 8 hours if the part doesn't come within a few weeks when I will have the car back. I asked if they could send me the replacement part and I will pay for the repair (No) Authorize my local Nissan or other dealer to inspect if I have the faulty airbag before towing my car 2 hours to a repair shop (NO) Do they care that my airbag could be triggered at any time and possibly kill someone (No).

NHTSA ID

11449089

Incident

Jan 26, 2022

TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MONTH PRIOR, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED WITH THE AIR BAG NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,804.

NHTSA ID

11413597

Incident

Apr 23, 2021

Mileage

121,804 mi

I RESPONDED TO A REQUEST TO BRING MY CAR INTO A DEALERSHIP FOR RECALL CORRECTION RELATED TO THE AIRBAGS. SINCE THEN, THE AIRBAG LIGHT INDICATOR STAYS ON PERPETUALLY. I KEEP RECEIVING NOTICES OF "URGENT AIRBAG SAFETY RECALL" FROM "INFINITI RECALL RESOLUTION TEAM" ATMT RCD 3/4/2020. I AM AFRAID TO GO TO THE PARTICULAR DEALERSHIP BECAUSE MY CAR IS NEVER RIGHT AFTER LEAVING. NOTE: I HAVE 2 COLLEAGUES THAT HAVE THE SAME SENTIMENT ABOUT THE DEALERSHIP. IT IS LOCATED IN BETHESDA, MARYLAND. - AGAIN, THE INDICATOR LIGHT NEVER GOES OFF, EVEN THOUGH THEY CLAIM TO HAVE FIXED THE ISSUE.

NHTSA ID

11317242

Incident

Mar 4, 2020

NOT SURE IF RELATED TO TAKATA AIRBAG, BUT THE PASSENGER AIRBAG SENSOR WENT OUT AND ONLY CERTAIN VINS WERE RECALLED. WHEN I STARTED MY CAR, THE AIRBAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. WHEN I SPOKE TO THE SERVICE GUY, HE SAID AS LONG AS IT'S NOT FLASHING, YOU CAN DRIVE IT. SO I TURNED CAR ON AGAIN TO GO TO WORK, AND THE AIRBAG SENSOR LIGHT BEGAN TO FLASH. SERVICE GUY SAID BRING IT IN, IT'S MORE URGENT NOW. THEY RAN THE COMPUTER SCAN AND NOTED THE PASSENGER AIRBAG SENSOR HAS FAILED. CLOSE TO $5000 TO REPLACE ENTIRE SEAT WITH SENSOR. HE SAID IT'S OKAY TO DRIVE YOU JUST DON'T HAVE PASSENGER AIRBAG PROTECTION. I'M VERY CONCERNED AND DISAPPOINTED THAT ONLY SOME VINS WITH THE SAME ISSUE HAS BEEN RECALLED AT THIS TIME.

NHTSA ID

11173365

Incident

Jan 24, 2019

Mileage

163,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO INFINITI OF LAFAYETTE (6201 JOHNSTON ST, LAFAYETTE, LA) WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE AND MODULE FOR THE DRIVER'S SIDE AIR BAGS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSUME RESPONSIBILITY DUE TO IT BEING A TAKATA ISSUE. THE CONTACT WAS PROVIDED WITH CASE NUMBER: [XXX] THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. **TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11115198

Incident

Nov 3, 2017

Mileage

120,000 mi

PROBLEM APPEARS CLOSER TO RECENT RECALL OF HUNDAI SONATA CARS W/ STEERING WHEEL BAGS. WHILE TRAVELING DOWN BUSY 4-LANE HIGHWAY, SENSOR LIGHT CAME ON ASSOCIATED WITH SEAT AND AIRBAGS. ROSWELL INFINITI , ROSWELL, GA HAD TO COMPLETELY TEAR APART STEERING WHEEL COLUMN, WORK ON AIRBAGS, SENSORS, AND OTHER ITEMS. I HAD JUST PURCHASED VEHICLE FROM ANOTHER DEALER, BUT HAS ONLY A LITTLE OVER 105,000 MILES. DID NOT EXPECT ALMOST $4,000 IN REPAIRS DUE TO THIS PROBLEM. I THINK IT IS A PROBLEM ASSOCIATED WITH OTHER JAPANESE MODELS AND SHOULD HAVE A RECALL. PLEASE INVESTIGATE AS SOON AS POSSIBLE. WHEN LIGHT CAME ON I WAS VERY SCARED BECAUSE I WASN'T SURE WHETHER I SHOULD KEEP DRIVING AND I WAS OVER 25 MILES FROM DEALERSHIP BY THAT TIME. BROUGHT IT IN NEXT DAY BUT TOOK OVER 3 DAYS TO REPAIR DUE TO PARTS, ETC.

NHTSA ID

11081902

Incident

Mar 15, 2018

Mileage

109,000 mi

TAKATA AIRBAGS! MANY MONTHS AGO I CONTACTED INFINITI IN SACRAMENTO TO SCHEDULE HAVING NEW AIRBAGS BE INSTALLED! I WAS PUT ON A "LIST" HAVE NOT HEARD AND I AM STILL WAITING.

NHTSA ID

11054389

Incident

Jul 1, 2016

AIRBAG LIGHT AS WELL AS TIRE LIGHT WILL NOT GO OUT

NHTSA ID

11045526

Incident

Sep 17, 2017

I TOOK MY CAR IN ON OCT 5TH FOR THE TAKATA AIRBAG RECALL. SOON AFTER THE INFINITI TECHNICIAN COMPLETED THE WORK MY AIRBAG LIGHT CAME ON. I CONTACTED INFINITI AND TOOK MY CAR BACK AND THEY WILL NOT REPAIR MY CAR. THEY ARE CHARGING ME $2388 TO REPAIR IT BECAUSE THEY SAID THE TWO AIRBAGS ARE NOT CONNECTED. I EXPLAINED THAT THE AIRBAG LIGHT HAD NEVER BEEN ON UNTIL THE TECHNICIAN DID THE WORK AND NOW INFINITI IS REFUSING TO TAKE RESPONSIBILITY FOR THEIR ACTIONS.

NHTSA ID

11044709

Incident

Oct 5, 2017

TAKATA RECALL DRIVER CLOCK SPRING AND AIR BAG SHOULD BE REPLACED.

NHTSA ID

11039252

Incident

Oct 20, 2017

TAKATA AIRBAG ISSUE. MY 2008 INFINITI FX35 WAS RECALLED DUE TO THE TAKATA RECALL PASSANGER SIDE AIRBAG. AFTER IT WAS REPAIRED BY AN INFINITI DEALERSHIP MY AIRBAG LIGHT CAME ON THE DASH WITHIN THE FIRST DAY. DEALERSHIP NOW CLAIMS THE DRIVERS AIRBAG ALL OF THE SUDDEN NEEDS TO BE REPLACED AT A COST OF $1900. RECALL REPLACEMENT IS CAUSING THIS, NO WAY IT IS "ALL OF THE SUDDEN" NEEDING TOM BE REPLACED.

NHTSA ID

10953940

Incident

Feb 9, 2017

Mileage

94,000 mi

TAKATA RECALL...RECALL NUMBER 16V-349 STILL AWAITING REPLACEMENT PARTS SINCE THE FIRST NOTICE ARRIVED IN THE MAIL LAST SUMMER AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND REFUSE TO OFFER A LOANER. THIS CAR NEEDS TO BE USED FOR WORK WITH OCCUPANTS SITTING IN THE FRONT SEAT.

NHTSA ID

10944622

Incident

May 23, 2016

I HAVE RECEIVED THE NOTICE OF THE MARCH 2016 RECALL, NOTICE ON 10/3/2016. I HAVE CONTACTED THE 800 ~ ON THE LETTER AND ALSO MY CLOSEST INFINITY DEALERSHIP. BOTH HAVE SAID THEY DO NOT HAVE AIR BAGS AT THIS TIME. TWO PEOPLE IN MY AREA OF HOUSTON, TX HAVE DIED RECENTLY DUE TO THEIR AIR BAGS EXPLODING AND SHARP PIECES IT THEM ON THE HEAD, NECK & UPPER BODY. I USE THIS CAR EVERYDAY AND WANT IT FIXED NOW!! TRAFFIC IN HOUSTON IS DANGEROUS AND I DO NOT WANT TO DIE BECAUSE INFINITY WILL NOT REPLACE MY AIRBAGS. I AM SURE THE DEALERSHIP HAS AIR BAGS. THEY REPAIR CARS DAMAGED IN WRECKS EVERYDAY AND REPLACE THEIR AIR BAGS. I THINK THIS IS TERRIBLE THAT PEOPLE ARE DYING AND INFINITY DOES NOTHING. HOPEFULLY YOU CAN HELP ME. ALSO WHEN I CALLED THE DEALERSHIP, THEY TRANSFERRED ME TO A SALESPERSON. HE TRIED TO TALK ME INTO TRADING IN THIS CAR. I AM RETIRED AND THE CAR IS JUST ABOUT PAID FOR AND I HOPE TO KEEP IT FOR MANY YEARS TO COME. HELP!!!

NHTSA ID

10925487

Incident

Oct 3, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10923791

Incident

May 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10905816

Incident

Jul 23, 2016

IN FEB 2016 WHEN I SAW THE RECALL ON THE NEWS FOR AIRBAGS, I CALLED TO SEE IF THE INFINITI FX35 2008 WAS RECALLED. I WAS TOLD NO RECALL THE TRUCK IS FINE. NOW IN JULY 2016 I RECEIVE A LETTER FOR A PASSENGER AIRBAG RECALL. DO YOU KNOW IF THE DRIVER AIRBAG IS BEING INVESTIGATED? I'M CURIOUS TO KNOW, BECAUSE MY MOM WAS KILLED IN AN AUTO ACCIDENT, WHILE SHE WAS DRIVING THE TRUCK IN DEC. 2015. SHE HAD INJURY TO HER FACE, NECK AND MORE. WHAT MAKES THE PASSENGER AIRBAG INFLATE? IS IT NORMAL FOR THE DRIVER SEAT TO COME OFF THE TRACK? THANK YOU FOR YOU ATTENTION TO THIS MATTER. *TR UPDATED 12/04/17*BF *TR

NHTSA ID

10895090

Incident

Dec 11, 2015

Mileage

148,000 mi

TAKATA RECALL IS THERE A REASONABLE TIME FRAME FOR SERVICE THAT THE MANUFACTURER MUST ADHERE TO?

NHTSA ID

10891576

Incident

Jul 26, 2016