RoadVitals

2010 INFINITI FX35 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest May 29, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 INFINITI FX35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical430.8%
  • Body & structure17.7%
  • Brakes17.7%
  • Driver assistance17.7%
  • Engine17.7%
  • Exterior lighting17.7%
  • Powertrain (other)17.7%
  • Suspension17.7%
  • Airbags17.7%
  • Visibility17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

My vehicle gas fuel door opens electronically/automatically. Once motor is turned off, then you can push the door open and proceed to unscrew the gas cap and fuel the car. I recently found out that this simple process malfunctioned and I had to pay Infiniti to unlock the door, so I can fuel my car! To my "Disappointment" I was advised by Infiniti, that a little, tiny part {actuators that power mechanical devices (windows, sunroofs, seats, etc.)} is what's needed to resolve this issue, only it will cost me, out of pocket approximately $800, because the extended warranty, which I had at the time {car shield} does not cover it; even though, that may present a safety hazard for me should someone decides to put sugar, water or other substance into my gas tank, because I am now exposed and unprotected! Having a premium car with all the wonderful features, never bought me to focus upon a fuel door release, but now, I realized that Infiniti did not install and inside option to open the gas fuel door, in case of an emergency like this! In contacting Infiniti, I asked why didn't they install the same inside release for the fuel door, as with most cars and their feedback was "my car was built without an installed backup {inside fuel door release capability} and that's just the way it was built!" No further explanation, accommodations, customer satisfaction, discounts; just no more conversation from Infiniti! To date, I feel very unprotected, hoping that no one will mess with my car and push the fuel door open for malicious reasons. I've already spent over $100 with Infiniti to get the fuel release door opened, but paying another $800 is too steep, when Infiniti should have provided this extra safety for my vehicle. Why was this model chosen to be left without additional protection and backup to protect our fuel door access? I hope you will create a "RECALL" on this fuel door power actuators for at least this 2010 FX35 model, because it does in fact present a safety hazard.

NHTSA ID 11439080 · filed Nov 2, 2021

THE CAR LOCK AND IT WAS NOT ABLE TO GO IN GEAR BECAUSE THE AUTOMATIC STARTER MALFUNCTION. THE CAR WAS STIONARY.

NHTSA ID 11030144 · filed Sep 27, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

THE DASHBOARD OF THE CAR HAS STARTED CRACKING AND IS CRACKING RAPIDLY.

NHTSA ID 11103746 · filed Jun 25, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

I PROCEEDED TO PULL INTO A PARKING SPACE AND MY BRAKES FAILED TO STOP THE CAR. I WENT APPROXIMATELY 3 FEET BEFORE THE CAR STOPPED AFTER I PRESSED THE BRAKES. I WAS GOING APPROXIMATELY 3-5 MILES PER HOUR, SINCE I WAS ABOUT TO PULL IN A PARKING SPACE. I NEARLY CRASHED INTO A VEHICLE IN FRONT OF ME. *TR

NHTSA ID 10439913 · filed Dec 14, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.

NHTSA ID 10724646 · filed Jun 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

CAR ACCELERATES WHILE COASTING AS IN DRIVING AT LOW SPEEDS AND IT STALLS AS WELL CAR SHUT OFF ON ME 10 TIMES ALREADY. TOOK IT TO INFINITI DEALER I WAS TOLD IT HAS A P0024 SOFT CODE RELATED TO THE MAGNETIC RETARDERS PROBLEM IS THIS ISSUE HARDLY THROWS A CODE WITH THIS ISSUE MY CAR CHECK ENGINE LIGHT IS OFF BUT YET THE CAR MALFUNCTIONS. I HAVE READ NUMEROUS REPORTS IN CAR FORUMS LOOKS LIKE THIS IS A REALLY BIG ISSUE WITH THIS CAR THAT HAS GONE UNDER THE RADAR WITH THIS PARTICULAR CAR MAKE AND MODEL.

NHTSA ID 11084879 · filed Apr 13, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM. *TR

NHTSA ID 10664827 · filed Dec 17, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT LUNGED FORWARD WITH A STRONG JERK. ALTHOUGH I THOUGHT THIS WAS ODD, I HEADED TO COSTCO IN STERLING VA AND HAD NO FURTHER PROBLEMS FOR THE TIME BEING. AFTER SHOPPING AT COSTCO, I STARTED THE VEHICLE AT AROUND 11:15AM AND HEADED HOME ON ROUTE 7 IN STERLING VIRGINIA. WHILE APPROACHING THE RED TRAFFIC LIGHT IN FRONT OF THE NOVA CAMPUS, I APPLIED THE BRAKE. THERE WERE AUTOS IN ALL FOUR LANES, SEVERAL DEEP, IN FRONT OF THE VEHICLE. AS I WAS PERHAPS 10 CAR LENGTHS AWAY AND DECELERATING, THE VEHICLE ENGINE BEGAN TO INCREASE IN RPM. I HAD TO USE MY LEFT FOOT AND RIGHT FOOT TO APPLY MAXIMUM PRESSURE TO THE BRAKE PEDAL AND EVEN THEN, THE VEHICLE WAS NOT BEGINNING TO SLOW DOWN. WITH LESS THAN 3 CAR LENGTHS LEFT TO GO, I HAD THE GOOD SENSE TO PUT THE GEAR SHIFTER INTO NEUTRAL. AT THAT POINT THE TACHOMETER RACED TO 9,000 WHILE THE VEHICLE CAME TO AN ABRUPT STOP, WITH ABOUT 5 FEET TO GO BEHIND THE CAR IN FRONT. I PUNCHED THE ACCELERATOR PEDAL WHILE STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING. I THOUGHT TO PROCEED HOME ANYWAY. I PUT THE TRANSMISSION INTO DRIVE AND PROCEEDED SLOWLY WITH THE VEHICLE DOWN A BUSY ROUTE 7 TOWARD MCLEAN. A MILE AND A HALF LATER, WHILE COMING INTO ANOTHER INTERSECTION, I EXPERIENCED THE SAME UNINTENDED VEHICLE ACCELERATION. AGAIN I PUT THE TRANSMISSION INTO NEUTRAL TO AVOID THE LIKELIHOOD OF AN ACCIDENT. AGAIN, I PUNCHED THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS STILL IN NEUTRAL, AND THIS STOPPED THE ENGINE RACING.

NHTSA ID 10724646 · filed Jun 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.

NHTSA ID 11436079 · filed Oct 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.

NHTSA ID 11386590 · filed Jan 5, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM. *TR

NHTSA ID 10664827 · filed Dec 17, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .