AirbagsFuel systemExterior lighting
Filed Sep 30, 2020
HELLO! MY NAME IS [XXX]. I OWNER OF INFINITI FX45 2003 [XXX] AND ACCORDING TO VINRCL.SAFERCAR.GOV/VIN/ I HAVE SEVERAL INCOMPLETE DEFECTS IN MY CAR. COULD YOU PLEASE CHECK THIS AND SUPPORT ME WITH PARTS REPLACEMENT? THANK YOU IN ADVANCE! I CONTACTED A DEALERSHIP IN RUSSIA, NO ACTION ON MY APPEAL HAPPENED. THEY DON'T DO ANYTHING. PLEASE HELP, I AM WORRIED ABOUT MY OWN SAFETY AND THE SAFETY OF OTHER PEOPLE.RUSSIA CANNOT BE SELECTED IN YOUR FORM. SORRY FOR THE INACCURATE INFORMATION INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11361941
- Incident
- Sep 9, 2020
AirbagsFuel systemExterior lighting
Filed Jul 24, 2020
I AM LOCATED IN RUSSIA, AND THE LOCAL INFINITI DEALER DOES NOT PERFORM RECALL COMPANIES ON MY CAR.
- NHTSA ID
- 11341361
- Incident
- Feb 20, 2020
- Mileage
- 148,000 mi
I WAS BACKING DOWN MY DRIVE WAY (ABOUT 200 FT.) AND I HEARD A POPING SOUND. THEN AS I STARTED TO DRIVE DOWN THE ROAD IS WAS LOUDER, SOUND CAME FROM THE ROOF SO I OPENED THE CURTAIN IN FRONT OF THE MOON ROOF AND IT WAS ALL SHATTERED. THE CAR HAS ALWAYS BEEN GARAGED AND THE TEMP THAT DAY WAS IN THE LOW 40 DEGREES.
- NHTSA ID
- 11290426
- Incident
- Dec 19, 2019
- Mileage
- 172,000 mi
THE 2 REAR DOOR LOCKS DON'T LOCK OR UNLOCK. DANGEROUS CONDITION.
- NHTSA ID
- 11162354
- Incident
- Apr 3, 2015
- Mileage
- 60,000 mi
AirbagsExterior lighting
Filed Nov 17, 2018
ALL THE LIGHTS ARE SWEATING, POOR VISIBILITY. ACCORDING TO: NUMBER OF REVIEWS ON HTSA: 06V-328 REVIEW DATE: ABRYCT 3 2006 NUMBER REVOCATION MANUFACTURER: R0608 SUMMARY DURING CANADIAN COMPLIANCE TESTING SOME SPECIAL VEHICLES SPORTS NOT ELIGIBLE FOR FEDERAL STANDARD SAFETY CAR. 108, “LAMPS, REFLECTED DEVICES AND RELATED EQUIPMENT” HEAD LAMP CHARGES DO NOT CORRESPOND TO THE REQUIREMENTS OF PHOTOMETRIC VALUES OF THE HEAD LAMP REQUIREMENTS OF THE STANDARD RED CARD REACT HEAT HAZE RIGHT HYRECE RIGHT HYRECE REACTOR HYRECRANIOR REACTOR HYRELECTRICANTS ONLY HYRES TO HAVE ON RIGHT HYRECTS ON RIGHT HARDWARE RIGHT HARDWARE RIGHT HYRECE HYRES, RIGHT TO HAVE RIGHT TO HAVE RIGHT TO HAVE RIGHT TO HAVE ITES, RIGHT HEATS, RIGHT HYRECTS, RIGHT HYRECE REQUIREMENTS, RIGHT HYRECTS, RIGHT HYRECTS, RIGHT HYRECTS, RIGHT HYRECE, RIGHT HYRECTS, RIGHT HYRECTS, RIGHT HYRECTS, RIGHT HYRECTS, RED CARDS, RADIATED DEVICES, 108 I DEMAND REPLACEMENT ACCORDING TO THE NON-CONFORMITY REGULATIONS.
- NHTSA ID
- 11152162
- Incident
- Nov 11, 2018
Airbags
Filed Dec 20, 2017
TAKATA RECALL: YOUR SITE INDICATES THAT MY VEHICLE HAS TAKATA AIRBAG(S). HOWEVER, INFINITI'S WEBSITE SAYS MY VEHICLE IS NOT AFFECTED BY THE TAKATA RECALL. I CONTACTED INFINITI CUSTOMER SERVICE AND WAS TOLD MY CAR WAS NOT AFFECTED (SEE ATTACHED EMAIL). I AM CONCERNED THAT INFINITI'S RECALL PROGRAM IS MISSING MY VEHICLE
- NHTSA ID
- 11055696
- Incident
- Dec 4, 2017
Powertrain (other)
Filed Jan 25, 2017
TL* THE CONTACT OWNS A 2003 INFINITI FX45. WHILE DRIVING 35 MPH, A LOUD NOISE WAS HEARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT EXITED THE VEHICLE AND NOTICED THE DRIVESHAFT ON THE GROUND. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE SHAFT BOLT SEPARATED FROM THE VEHICLE AND THE DRIVESHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
- NHTSA ID
- 10947673
- Incident
- Jan 22, 2017
- Mileage
- 160,000 mi
Airbags
Filed Jan 12, 2015
VEHICLE EXPERIENCED A MINOR GRAZING IMPACT ON BOTH RIGHT SIDE DOORS (IN THE MIDDLE OF AN INTERSECTION), WHICH DEPLOYED THE RIGHT SIDE AIRBAGS AND ALSO THE AIRBAG INSIDE THE FRONT PASSENGER LEATHER SEAT. AFTER THE ACCIDENT, THE WINDOW GLASS DIDN'T BREAK, THE DOORS OPENED AND CLOSED NORMALLY. THE SAFETY ISSUE IS THAT WHEN THE AIRBAGS DEPLOYED, THE ENGINE DIED IMMEDIATELY, AS IF FROM AN ELECTRICAL FAILURE, AND THE STEERING WHEEL PULLED TO THE RIGHT AND THE DRIVER (ME) HAD NO BRAKING. THE CAR VEERED TO THE RIGHT AND COASTED TO A STOP IN A YARD AT THE FAR END OF THE INTERSECTION. AFTERWARDS, THE CAR STARTED NORMALLY AND WAS DRIVABLE. FORTUNATELY, THERE WAS NO TRAFFIC OR PEDESTRIANS, SO NOBODY WAS INJURED. I CALLED CUSTOMER SERVICE AT INFINITI, AND THE REPRESENTATIVE CHECKED WITH THEIR TECHNICAL PEOPLE WHETHER THE AIRBAGS ARE INTENTIONALLY DESIGNED TO KILL THE ENGINE ON DEPLOYMENT, OR WHETHER THIS INDICATED A SYSTEM MALFUNCTION. THE CUSTOMER REPRESENTATIVE REPORTED BACK THAT INFINITI TECH SUPPORT COULDN'T SAY, ONE WAY OR THE OTHER, WHICH STRUCK ME AS AN EVASIVE RESPONSE. THE INFINITI CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10671910
- Incident
- Jan 2, 2015
- Mileage
- 86,000 mi
Body & structureExterior lighting
Filed Nov 13, 2014
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE DRIVERS SIDE HEADLIGHTS WOULD FAIL. IN ADDITION, THE CONTACT STATED THAT THERE WAS A CRACK ON THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
- NHTSA ID
- 10654833
- Incident
- Nov 5, 2014
- Mileage
- 124,000 mi
Body & structure
Filed Nov 9, 2014
THE DASHBOARD IS SEVERELY CRACKING AT ALL SPEAKERS. THE VEHICLE HAS BEEN GARAGE PARKED SINCE ORIGINAL PURCHASE AND WE ARE THE ORIGINAL OWNERS. POOR QUALITY MATERIALS OR CONSTRUCTION. *TR
- NHTSA ID
- 10653669
- Incident
- Apr 1, 2014
- Mileage
- 175,000 mi
Body & structure
Filed Aug 27, 2013
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
- NHTSA ID
- 10537495
- Incident
- Feb 15, 2013
- Mileage
- 113,000 mi
Fuel system
Filed Jun 2, 2011
TL*THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THE FUEL TANK SENSOR SENDING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAD TO REPAIR TWO SENDING UNITS WHICH WAS NOT UNDER RECALL OR WARRANTY. THE CONTACT HAD TO PAY FOR LABOR AND PARTS. THE MANUFACTURER STATED THERE WAS NO RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 52,045.
- NHTSA ID
- 10404226
- Incident
- Jan 2, 2011
- Mileage
- 52,045 mi
Interior & seats
Filed Apr 14, 2011
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS WITH THE REMOTE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE HAD TO UTILIZE THE KEYS TO UNLOCK THE DOOR WHICH SETS OFF THE ALARM SYSTEM. THE CONTACT STATED THAT WHEN THE ALARM WOULD ENGAGE, THE ALARM WOULD NOT SHUT OFF UNTIL THE ENGINE WAS STARTED. IN ADDITION, THE INTERIOR UNLOCK BUTTON HAD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER ADVISED THAT THE DOOR ACTUATOR WOULD NEED TO BE REPLACED ON ALL FIVE DOORS, INCLUDING THE HATCH BACK AT A COST OF $400 PER DOOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WOULD ONLY RECUR IN HOTTER TEMPERATURES. HE CALLED THE MANUFACTURER BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 5/24/11 *CN UPDATED 06/10/11
- NHTSA ID
- 10395870
- Incident
- Sep 10, 2010
- Mileage
- 70,000 mi
Body & structureSteering
Filed Oct 4, 2009
I OWN A 2003 INFINITY FX45 AWD. ABOUT JUNE 2007 THE STEERING WHEEL STARTED TO PEEL AND BREAKDOWN AND BECOME STICKY. SO I PUT A WHEEL COVER. PROBLEM COVERED UP. THOUGHT NOTHING OF IT UNTIL ABOUT A MONTH AGO I NOTICED A CRACK ON THE DASH IN THE CORNER BY THE SPEAKER IN THE CENTER OF THE DASH. THEN THE NEXT TIME I NOTICED A CRACK BY THE CORNER OF THE LEFT DASH SPEAKER, THEN THE NEXT TIME THE RIGHT DASH SPEAKER. NOW I NOTICED A CRACK BY THE FAR RIGHT AIR CONDITIONER VENT ON THE DASH. THE DASH IS CRACKING APART IN FRONT OF MY EYES. I HAVE A FRIEND THAT HAS A 2006 WITH THE SAME DASH PROBLEM. THEY MUST HAVE USED INFERIOR PRODUCTS FOR THE DASH AND STEERING WHEEL. I USE A SUN REFLECTOR WHEN PARKED AND MY WIFE PARKS UNDER A COVERED GARAGE. SO ITS NOT LIKE WE DID NOT TRY AND PREVENT A PROBLEM. I HAVE LIVED INFLORIDA OVER 30 YEARS AND HAVE NEVER HAD A DASH BOARD CRACK. IT IS A SHAME BECAUSE IT IS AN EXCELLENT RUNNING CAR. I WOULD THINK INFINITY WOULD WANT TO TAKE CARE OF WHAT MAY BE A LARGE SCALE PROBLEM IF OTHER OWNERS ARE NOTIFIED. THANK YOU *TR
- NHTSA ID
- 10286230
- Incident
- Jun 15, 2007
- Mileage
- 35,000 mi
Fuel system
Filed Jun 27, 2007
SENSOR ASSOCIATED WITH THE ELECTRONIC THROTTLE MODULE MALFUNCTIONED. CAR ALTERNATIVELY SURGED AND LIMPED ALONG.
- NHTSA ID
- 10194803
- Incident
- May 29, 2007
- Mileage
- 43,842 mi
Exterior lighting
Filed Mar 21, 2007
TL*- THE CONTACT HAS A COMPLAINT ON A 2003 INFINITY FX45. THE CONTACT STATED THAT THE TURN SIGNAL SYSTEM ON THE VEHICLE COULD CAUSE AN ACCIDENT SINCE THE BAR ALSO HAS THE HIGH BEAM/ON AND OFF HEAD LIGHT SWITCH AT THE END OF THE TURN SIGNAL BAR. THE CONTACT STATED THAT WHEN DRIVING AND MAKING A LEFT TURN OR RIGHT TURN IT IS VERY EASY TO TURN ON THE HEAD LIGHTS OFF, WHICH COULD CAUSE AN ACCIDENT SINCE THE DRIVER COULD LOSE VISIBILITY. THIS ISSUE BEGAN ON JANUARY 2007, AND HAD OCCURRED THREE TIMES WHILE DRIVING ON THE ROAD. THE CURRENT MILEAGE WAS 20,000.
- NHTSA ID
- 10185845
- Incident
- Jan 1, 2007
TL* - THE CONTACT CALLED REGARDING THE 2003 FX45 INFINITE. THE CONTACT STATED THAT WHEN HE DROVE OVER 60 MPH HE HAD TO KEEP PUMPING THE BRAKES IN ORDER FOR THEM TO FUNCTION. THE FAILURE MILEAGE WAS 42,000 MILES. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS HAD BEEN REPLACED TWICE. *AK
- NHTSA ID
- 10184931
- Incident
- Jun 9, 2006
- Mileage
- 42,000 mi
Transmission
Filed Apr 21, 2005
THE CHILD WAS ABLE TO MOVE THE GEAR FROM PARK WITHOUT THE CONSUMER BEING PRESENT TO STEP ON THE BRAKES OR WITHOUT THE KEY BEING IN THE VEHICLE. THE MANUFACTURE STATES THE VEHICLE IS DESIGNED AS SUCH. *NM
- NHTSA ID
- 10119008
- Incident
- Apr 20, 2005
- Mileage
- 28,500 mi
Powertrain (other)
Filed Jan 31, 2005
OWNER WAS DRIVING AT APPROXIMATELY 50 MPH AND SUDDENLY THE DRIVESHAFT FELL OUT FROM UNDER THE VEHICLE. OWNER WAS ABLE TO GET TO THE SIDE OF THE ROAD, AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. CURRENTLY THIS YEAR, MAKE, AND MODEL WAS BEING RECALLED FOR THIS DEFECT HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
- NHTSA ID
- 10109291
- Incident
- Jan 6, 2005
- Mileage
- 6,100 mi
RECALL TO TIGHTEN TORQUE OF FRONT BRAKE CALIPER MOUNTING FOLDS. *BF THE CONSUMER COMPLAINED OF A PULLING AND CATCHING NOISE IN THE FRONT BRAKES, ESPECIALLY THE RIGHT FRONT BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT NOTHING COULD BE DONE IN REGARD TO THE FRONT BRAKE CALIPER. A FRIEND OF THE CONSUMER'S INFORMED HIM OF THE CALIPER RECALL. *NM
- NHTSA ID
- 10099692
- Incident
- Nov 1, 2004
- Mileage
- 10,062 mi
Driver assistance
Filed Apr 20, 2004
WHILE STOPPING AT A RED LIGHT VEHICLE ACCELERATED IN FULL THROTTLE. CONSUMER HAD TO APPLY TWO FEET TO THE BRAKE THE SLAM THE SHIFTER IN PARK IN ORDER TO STOP THE VEHICLE. *AK THE ENGINE WOULD ALSO RACE AT WHICH POINT THE CONSUMER SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER. *NM
- NHTSA ID
- 10065401
- Incident
- Mar 29, 2004
- Mileage
- 16,000 mi
Electrical
Filed Mar 6, 2004
WAS SITTING IN TRAFFIC AND CAR CUT OFF AND WOULD NOT RESTART AT ALL, HAD TO CALL INFINITI TO HAVE IT TOWED. *JB
- NHTSA ID
- 10060555
- Incident
- Mar 6, 2004
- Mileage
- 485 mi
Visibility
Filed Jan 14, 2004
I AM REPORTING A DEFECT WITH THE FX WINDSHILEDS. THEY MAY HAVE BEEN MISINSTALLED BECAUSE TODAY I NOTICED A 12" CRACK IN MY WINDSHILED WHICH STARTED IN THE PASSENGER SIDE PILLAR. I HAVE CONTACTED INFINITI AND THEY SAID THEY ARE NOT AWARE OF ANY ISSUES WITH THE FX WINDSHILED. YET ON THE INFINITI WEBSITE - WWW.FRESHALLOY.COM, 12 FX OWNERS HAVE REPORTED SIMILAR ISSUES WITH THE FX WINDSHIELDS. I WOULD LIKE INFINITI TO REPACE THE WINDSHIELD. *AK
- NHTSA ID
- 10053167
- Incident
- Jan 7, 2004
- Mileage
- 7,000 mi
Transmission
Filed Nov 18, 2003
WHILE TRAVELING AT HIGHWAY SPEED (70) ON THE FLORIDA TPKE THE CAR DOWN SHIFTED TO LOW GEAR ON ITS OWN. THIS CAUSED A SUDDEN SLOWDOWN, AND I WAS ALMOST REARENDED BY A FOLLOWING 18 WHEELER. AFTER RETURNING UNIT TO DEALER FOR CORRECTION THIS HAPPENED AGAIN AT THE GARDENS MALL IN PALM BEACH GARDENS A FEW DAYS LATER. *LA
- NHTSA ID
- 10047096
- Incident
- Oct 8, 2003
- Mileage
- 500 mi
Interior & seats
Filed Aug 27, 2003
PROBLEMS WITH VEHICLE'S FRONT SEAT.*MR CONSUMER IS REQUESTING REPLACEMENT OR REPURCHASE VEHICLE . *CB
- NHTSA ID
- 10037743
- Incident
- Feb 1, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.