RoadVitals

2000 INFINITI G20 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Aug 28, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
8
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 INFINITI G20, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension218.2%
  • Electrical218.2%
  • Engine218.2%
  • Seat belts19.1%
  • Airbags19.1%
  • Powertrain (other)19.1%
  • Brakes19.1%
  • Heating & air conditioning19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

AT APPROXIMATELY 11:00 PM ON JANUARY 04, 2004 I WAS HEADING EAST BOUND ON INTERSTATE 10 AND EXITED THE FREEWAY AT THE ORANGE GROVE EXIT. AS I APPROACHED THE ORANGE GROVE INTERSECTION I PROCEEDED ON A GREEN LIGHT TO MAKE A LEFT ONTO ORANGE GROVE. TRAVELING AT A REASONABLE SPEED FOR THE INTERSECTION, I NOTICED A LOUD POP IN THE FRONT END, AND CONSEQUENTLY LOST CONTROL OF THE STEERING. AT THIS TIME I WAS FORCED TO THE RIGHT AND CAME IN CONTACT PARALLEL TO A CEMENT BARRIER CAUSING MINIMAL BODY DAMAGE TO MY 2000 INFINITY G20. NO INJURIES WERE SUSTAINED. *LA

NHTSA ID 10052333 · filed Jan 4, 2004

I WAS ON THE EAST BOUND RAMP MERGING INTO TRAFFIC, A 18 WHEELER (NO LOAD) SUPPOSEDLY SWERVED TO THE RIGHT TO AVOID HITTING A CAR THAT CROSSED IN FRONT OF IT. I TRIED TO AVOID THE ACCIDENT BUT COULDN'T BECAUSE THERE WAS NO PLACE TO GO (NO MEDIAN TO THE RIGHT) WHEN I NOTICED THE TRUCK HEADING TOWARDS ME, I THOUGHT I HAD GOTTEN OUT OF HIS WAY, HOWEVER, HE STATED THAT HIS WHEELS/BRAKES LOCKED CAUSING THE FRONT END OF THE TRUCK TO HIT ME DIRECTLY ON THE DRIVER'S SIDE. WHEN HE HIT MY CAR, I WAS KNOCKED ACROSS THE HIGHWAY AND ENDED UP IN THE MEDIAN POINTING WEST, I DID A COMPLETE 180 DEGREE TURN, THE WHOLE DRIVERS SIDE WAS DAMAGED, THE GLASS SHATTERED IN ONTO ME, MY SEATBELT FAILED TO RETRACT AND MY SIDE AIRBAG DID NOT DEPLOY. I ESTIMATE THAT I WAS GOING ABOUT 45 TO MERGE ONTO THE HIGHWAY, AND HE WAS ON THE HIGHWAY DOING ABOUT 65 WHEN HE LOST CONTROL, FORTUNATELY THE TRAFFICE WAS NOT THAT HEAVY, IT WAS ABOUT 3PM ON A FRIDAY EVENING , THE WEATHER WAS CLEAR AND SUNNY, AND SINCE TRAFFIC WAS NOT TOO HEAVY ALL THE MOTORISTS WERE ABLE TO AVOID ME, AND I BELIEVE SEVERAL DIALED 911 WHEN IT HAPPENED BECAUSE THE CITY POLICE WAS THERE WITHIN MINUTES AND TOLD ME NOT TO MOVE THAT EMS AND THE STATE TROOPER WAS ON THE WAY. BOTH ARRIVED WITHIN 5 MINUTES AFTER I HAD COME TO A COMPLETE STOP. I WAS LEFT WITH RUPTURED DISCS IN MY NECK, BULGING DISCS IN MY LOWER BACK AND SOME NERVE DAMAGE. HE WAS ISSUED A CITATION BY THE STATE POLICE.*AK

NHTSA ID 763303 · filed Jun 20, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

PURCHASE A 2000 INFINITY FROM A CAR DEALER WITH OUT AIR BAGS AND WITHOUT THE DIAGNOSTIC COMPUTER/EQUIPMENT. *TR

NHTSA ID 10267845 · filed May 6, 2009

WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK

NHTSA ID 10095151 · filed Oct 5, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

CONSUMER STATES FOR THE PAST 2 YEARS THERE HAS BEEN AN ONGOING PROBLEM WITH A ROTTEN EGG/SULFUR SMELL COMING OUT OF THE EXHAUST, CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP AT LEAST 3 TIMES TO TRY AND GET THE PROBLEM RESOLVED, CONSUMER HAS BEEN TOLD THAT THE WRONG TYPE OF GAS WAS BEING USED, THAT THERE WAS NO SMELL, THAT A PARTICULAR PART IN THE VEHICLE COULD NOT BE REPLACED ONLY ADJUSTED, CONSUMER EVEN HAD AN UPDATE PERFORMED ON THE VEHICLE, HOWEVER THE PROBLEM STILL EXISTS. *JB NAR 8/22/02. *SCC *CB JB

NHTSA ID 566854 · filed Jul 24, 2002

SULFUR/EGGY SMELL COMING FROM EXHAUST SYSTEM. VEHICLE TAKEN TO DEALERSHIP ON NUMEROUS OCCASSIONS (4 TIMES) WITH NO RESOLUTION. COMPLAINTS FILED WITH BBB, AND INFINITI CUSTOMER SERVICE. I WANT THE PROBLEM FIXED OR I WANT TO USE THE LEMON LAW AND GET MY MONEY BACK. A LETTER WAS ALSO SENT TO THE NHTSA.*AK

NHTSA ID 763051 · filed Jun 13, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

BOTH REAR SEAT BELTS LOCK AROUND THE OCCUPANTS EXTREMELY TIGHT WITHIN 0-10 MINTUES, TRAPPING OCCUPANTS IN THE SEATS. THIS HAPPENS WHILE VEHICLE IS MOVING, AND WHEN THE VEHICLE IS NOT MOVING. DEALERSHIP/MANUFACTURER HAVE BEEN TOLD ABOUT THE SEAT BELT PROBLEM NUMEROUS TIMES. SOLUTION GIVEN DEFEATS THE PURPOSE OF THE SEAT BELT. *AK THE SOLUTION BY THE DEALER IS TO UNHOOKING THE SEAT BELTS, SLOWLY LEFTING THEM RETRACT AND REHOOKING THEM. *YH *SLC

NHTSA ID 868557 · filed Aug 24, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

PURCHASE A 2000 INFINITY FROM A CAR DEALER WITH OUT AIR BAGS AND WITHOUT THE DIAGNOSTIC COMPUTER/EQUIPMENT. *TR

NHTSA ID 10267845 · filed May 6, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO BE FIXED. EVANS MOTORS HAS YET TO EVEN ATTEMPT TO HELP FIX THIS ISSUE. THEY INFORMED US THAT WE BOUGHT THE VEHICLE AND IT IS NOW OUR PROBLEM NOT THEIRS. MY SON IS A COLLEGE STUDENT WITH AN INFANT 2 MONTH OLD SON AND HE NEEDS A DEPENDABLE VEHICLE TO TRANSPORT HIS SON IN, TO GO TO SCHOOL AND WORK. I WANT SOMEONE TO HELP ME WITH THE ISSUE AT HAND. *TR

NHTSA ID 10629217 · filed Aug 28, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO BE FIXED. EVANS MOTORS HAS YET TO EVEN ATTEMPT TO HELP FIX THIS ISSUE. THEY INFORMED US THAT WE BOUGHT THE VEHICLE AND IT IS NOW OUR PROBLEM NOT THEIRS. MY SON IS A COLLEGE STUDENT WITH AN INFANT 2 MONTH OLD SON AND HE NEEDS A DEPENDABLE VEHICLE TO TRANSPORT HIS SON IN, TO GO TO SCHOOL AND WORK. I WANT SOMEONE TO HELP ME WITH THE ISSUE AT HAND. *TR

NHTSA ID 10629217 · filed Aug 28, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

THIS IS A NEW CAR AND SUPPOSED TO BE UNDER WARRANTY. THE A/C WOULD NOT WORK WHEN TURNED ON THIS YR. TOOK IT TO DEALER AND WAS TOLD A ROCK HIT THE CONDENSER AND PUT A HOLE IN IT. WAS TOLD THAT THAT IS NOT COVERED BY THE WARRANTY. FIRST OF ALL, IF IT ONLY TAKES A ROCK TO PUT A HOLE IN THE CONDENSER, THAT IS DEFINANTLY A DESIGN FLAW. ROCKS ARE EVERYWHERE ON THE HIWAYS. IF THIS VEHICLE IS THIS BADLY DAMAGED BY NORMAL ROAD CONDITIONS THEN THE MANUFACTURE SHOULD HAVE PLACED SOME KIND OF SHIELD OVER THESE CRITICAL COMPONENTS.*AK

NHTSA ID 743577 · filed Apr 5, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .