2011 INFINITI G25 Problems

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and that this is a known issue for sure with the 2011 Infiniti G25 and Nissan vehicles. They informed me that the cost would be well over $1500; this is funds that I do not have. I have been stranded while driving stranded on the road multiple times. This is unacceptable for sure.

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and that this is a known issue for sure with the 2011 Infiniti G25 and Nissan vehicles. They informed me that the cost would be well over $1500; this is funds that I do not have. I have been stranded while driving stranded on the road multiple times. This is unacceptable for sure.

The supplemental air bag warning light came on the dashboard. My local mechanic coded it at B1018, occupant sensor failure. At his suggestion, I brought it to a Nissan dealership (Infiniti is over an hour away from where I live.). They indicated I need to replace both seat sensor and OCS module. They say the seat must be replaced. Checking the Internet, there is a recent recall for Infiniti air bag problems. I contend that if that same system was used in 2011, a recall of that year should exist. In addition, there are many similar issues reported on the Internet.

TL* THE CONTACT OWNS A 2011 INFINITY G25. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELTS ALSO FAILED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED AND WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 25,400. UPDATED 3/24/15*CN

STICKY, MELTED AND CRACKING DASH, PROBLEM BEGINNING 2 YEARS AGO...SOME PIECES ARE OFF AND YOU CAN SEE THE "YELLOW" INTERIOR (FOAM)...THE ACTUAL MILEAGE IS 53,000 MILES.

I WAS TURNING LEFT AT AN INTERSECTION. THE OTHER DRIVER RAN THE LIGHT AND HIT ME IN THE FRONT QUARTER PANEL AT AN ESTIMATED SPEED OF 40 MPH. HE ALSO LEFT THE SCENE OF THE ACCIDENT WITH 2 FLAT TIRES AND A BROKEN RADIATOR. MY CAR WAS SPUN INTO THE OPPOSITE DIRECTION ABOUT 200 FEET. THE AIRBAGS DID NOT DEPLOY. I WAS SMASHED INTO MY DRIVER SIDE DOOR AND WINDOW. I HAVE MULTIPLE BROKEN BONES. I DO NOT PLAN TO PUT MY CHILD IN THIS CAR ONCE IT IS REPAIRED. MY INSURANCE WOULD NOT TOTAL THE VEHICLE. DO WE KNOW IF TAKATA AIRBAGS WERE USED IN THE G25 MODELS?

I WAS TURNING LEFT AT AN INTERSECTION. THE OTHER DRIVER RAN THE LIGHT AND HIT ME IN THE FRONT QUARTER PANEL AT AN ESTIMATED SPEED OF 40 MPH. HE ALSO LEFT THE SCENE OF THE ACCIDENT WITH 2 FLAT TIRES AND A BROKEN RADIATOR. MY CAR WAS SPUN INTO THE OPPOSITE DIRECTION ABOUT 200 FEET. THE AIRBAGS DID NOT DEPLOY. I WAS SMASHED INTO MY DRIVER SIDE DOOR AND WINDOW. I HAVE MULTIPLE BROKEN BONES. I DO NOT PLAN TO PUT MY CHILD IN THIS CAR ONCE IT IS REPAIRED. MY INSURANCE WOULD NOT TOTAL THE VEHICLE. DO WE KNOW IF TAKATA AIRBAGS WERE USED IN THE G25 MODELS?

NOTE: MODEL IS NEW FOR 2011...G25 (NOT IN YOUR DATABASE). WHEN AN IPHONE IS CONNECTED TO THE IPOD INTERFACE IN THE VEHICLE THE PLAYBACK SKIPS AND IS INTERMITTENT. IT OCCURS EVERY TIME THE IPHONE IS CONNECTED AND IS CONTINUOUSLY INTERMITTENT THROUGHOUT THE PLAY TIME. THIS PROBLEM CAUSES UNDUE ATTENTION TO BE PAID TO THE PROBLEM SITED AND NOT THE TASK OF DRIVING SAFELY. THE MANUFACTURER HAS NOT CORRECTED THE PROBLEM. THIS IS A NEW VEHICLE (<600 MILES). *TR

TL* THE CONTACT OWNS A 2011 INFINITI G25. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD WHILE ACCELERATING AT 25 MPH. THE FAILURE RECURRED A FEW DAYS LATER WHILE PARKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2011 INFINITI G25. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS SHE WOULD FEEL AN ABRUPT JERKING IN THE REAR OF VEHICLE AS IF SOMEONE HAD CONTINUOUSLY CRASHED INTO THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS WHETHER THE CONTACT WAS DECELERATING OR ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. AFTER DRIVING THE VEHICLE, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PERFORMING AS NORMAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 298.

I WAS TURNING LEFT AT AN INTERSECTION. THE OTHER DRIVER RAN THE LIGHT AND HIT ME IN THE FRONT QUARTER PANEL AT AN ESTIMATED SPEED OF 40 MPH. HE ALSO LEFT THE SCENE OF THE ACCIDENT WITH 2 FLAT TIRES AND A BROKEN RADIATOR. MY CAR WAS SPUN INTO THE OPPOSITE DIRECTION ABOUT 200 FEET. THE AIRBAGS DID NOT DEPLOY. I WAS SMASHED INTO MY DRIVER SIDE DOOR AND WINDOW. I HAVE MULTIPLE BROKEN BONES. I DO NOT PLAN TO PUT MY CHILD IN THIS CAR ONCE IT IS REPAIRED. MY INSURANCE WOULD NOT TOTAL THE VEHICLE. DO WE KNOW IF TAKATA AIRBAGS WERE USED IN THE G25 MODELS?

TL* THE CONTACT OWNS A 2011 G25 INFINITY. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED AN INSPECTION WHICH LOCATED THE FRONT DRIVER'S SIDE STRUT WHEEL HOUSE KNUCKLE AS FRACTURED. THE STRUT WHEEL HOUSE KNUCKLE WAS WELDED TWICE. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL LIGHT FLICKERED. THE DEALER REPLACED THE BRAKE SWITCH. THE FAILURE MILEAGE WAS 1,751.

TL* THE CONTACT OWNS A 2011 G25 INFINITY. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED AN INSPECTION WHICH LOCATED THE FRONT DRIVER'S SIDE STRUT WHEEL HOUSE KNUCKLE AS FRACTURED. THE STRUT WHEEL HOUSE KNUCKLE WAS WELDED TWICE. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL LIGHT FLICKERED. THE DEALER REPLACED THE BRAKE SWITCH. THE FAILURE MILEAGE WAS 1,751.

I was having gas mileage issues and had an engine light come on one day. I checked it for it to come up with mass air flow sensor code. I had them replaced. Once I replaced them I noticed I still had the light and mileage issues. I did some research and found out you need to reprogram the sensors at a dealership after replacement. I scheduled an appointment at Infiniti of Akron and they reprogrammed them. I left and a couple hours of driving later the acceleration is worse and mileage is bad. The engine light comes back on. I call back they check my ECU and said I was missing an update. They couldn’t do the update due to their systems being down at the time and told me they would call me when they were ready. I left to head home. I hopped on the highway towards my house. After about 10 minutes of driving my car begins to slow down to a complete halt and stalls right in rush hour traffic. I had no where to safely pull over. There was no shoulder available due to construction. I immediately called 911 to assist me to get an emergency tow. I eventually ended up being rear ended by a car. A fire lieutenant stayed with me for about 2 hours to ensure I was safe until the tow showed. This was a terrifying incident and should be noted. People need to be warned their is an intake volume learn problem with the ECU of these vehicle. People could be killed. I was lucky.

VEHICLE HAS BEEN IN THE SHOP OVER 12 TIMES AND HAS HAD 2 ECM REPLACEMENTS, 3 MASS AIRFLOW SENSORS, 2 THROTTLE BODIES, 3 COMPUTER REPROGRAMS, MULTIPLE AIR FILTER REPLACEMENTS AND TWO FUEL INJECTION CLEANINGS. VEHICLE'S CHECK ENGINE LIGHT IS ON AGAIN AND WAS TOLD VEHICLE HAS ANOTHER CORRUPT MASS AIR FLOW SENSOR. INFINITI IS UNWILLING TO FIX THE VEHICLES WARRANTIED PARTS. WAS INVOLVED IN AN ACCIDENT 06/2016 AND WAS T-BONED THE OTHER DRIVER WAS GOING 40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. WHEN ONE OF THE MASS AIR FLOW SENSORS FAILED THE VEHICLE ROLLED DOWN THE HIGHWAY. INFINITI WANTS ME TO TRADE THE VEHICLE IN AT THE LOWEST DEPRECIATED AMOUNT WITH AN OVERHEAD AMOUNT OF 8K ON THE LOAN.

TL* THE CONTACT OWNS A 2011 INFINITY G25. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELTS ALSO FAILED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED AND WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 25,400. UPDATED 3/24/15*CN