2012 INFINITI G25 Owner Complaints

This is a follow up to a compliant that I put in early this year or late last year. There is not much discussion of the failed occupancy sensor for the passenger front airbag on this website, but it does get discussed online more often. I am not sure why Infiniti says the entire seat must be replaced ($5,000 or so) rather than just replacing the sensor. Also, the seat has now been discontinued. It's unfortunate that there is no other solution that I am aware of other than finding a discontinued seat.

NHTSA ID

11649025

Incident

Oct 15, 2024

2012 Infiniti G25x: Occupancy sensor failed (diagnostic code B1018) around 132,000 miles. This is a common problem with Infiniti cars. Apparently for 2007 and 2008, there were recalls, but this problem continued into later years with no recall. The cost I was quoted to repair this (replacing the entire passenger seat) was $5,000, which is not practical for a 12 year old car. Although I haven't been able to get an exact answer, it seems that this failure not only shuts off the front passenger airbag, but the entire SRS system (all airbags and all pretensioners) - I haven't been able to get a definite answer from multiple dealers that I contacted or from the Infiniti national customer service. Otherwise, the car has been the most reliable car I ever owned, but there should be at least some compensation for this problem which has existed for a number of years.

NHTSA ID

11636239

Incident

Oct 15, 2024

Last Friday, 7/25/21, while driving home from work, my car instrument panel, speed odometer, everything went totally black, I lost steering and pulled into a 7-11 parking lot. The passenger side of the car was smoking. I was locked in as door unlock wouldn’t work, nothing would work. I was unable to turn the car off and literally felt like I could pass out from smoke inhalation quickly called 911. People in the parking lot were trying to unlock my door to get me out of the vehicle. The fire department arrived and after a few minutes were able to get me out, but the car would not turn off. They forced the hood open and had to cut the cables to the battery to turn it off. It was terrifying!!! I can’t imagine what would have happened if I had been on the Turnpike or major Highway, I’m sure I would have crashed the vehicle. I had the car towed to Shamrock Automotive who advised that the PCF module Wiring harness had literally caught on fire. Currently it would cost over $8K to fix the car and it’s not worth more than $9k.

NHTSA ID

11423261

Incident

Jun 25, 2021

TL* THE CONTACT OWNS A 2012 INFINITI G25. THE CONTACT STATED THAT AFTER REPLACING THE ENGINE, THE BATTERY AND AIR BAG WARNING LIGHTS REMAINED ILLUMINATED AND CONTINUED FLASHING WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO INFINITI OF NORWOOD LOCATED AT 866 PROVIDENCE HWY, NORWOOD, MA 02062, WHO DIAGNOSED THAT THE AIR BAG CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

NHTSA ID

11375356

Incident

May 10, 2018

Mileage

77,000 mi

VEHICLE HAS 97K MILES AND DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. HIT DOOR LOCK/UNLOCK MULTIPLE TIME WITH NO LUCK GETTING IT OPEN. HANDLES DO NOT FEEL LIKE THERE IS ANY RESISTANCE WHEN PULLING ON THEM.

NHTSA ID

11307857

Incident

Feb 8, 2020

Mileage

97,775 mi

PASSENGER AIR BAG NOT WORKING DUE TO A FAULTY PRESSURE SWITCH IN PASSENGER SEAT. THE PROBLEM OCCURRED WHEN THE VEHICLE WAS DRIVING 60 MPH DOWN A STRAIGHT SMOOTH HIGHWAY.

NHTSA ID

11281949

Incident

Nov 16, 2019

Mileage

110,000 mi

IN MAY 2018 THE AIRBAG LIGHT CAME ON.I IMMEDIATELY CALLED THE DEALERSHIP CONCERNING THIS MATTER LIKE THE CAR MANUAL STATED.THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE VEHICLE IN FOR SERVICE.WHEN I BROUGHT THE CAR TO THE DEALERSHIP,THESERVICE REPRESENTATIVE ASK TO SEE THE WARRANTY PAPERS.AFTER LOOKING AT THE WARRANTY PAPERS,HE SAID THE AIRBAG ISN'T COVER UNDER THE WARRANTY.I'M DRIVING A UNSAFE VEHICLE AND STILL MAKING MONTHLY PAYMENTS.WHAT GOOD IS IT TO HAVE A CAR WARRANTY THAT DOES NOT COVER THE AIRBAG?THIS IS A PART THAT SAVES LIVES.

NHTSA ID

11128862

Incident

May 29, 2018

PUDDLES OF WATER LEAK INTO THE CAR ON THE DRIVER AND FRONT PASSENGER SIDE DUE TO PLASTIC CLAMPS IN THE DASH THAT A FRAGILE AND BREAK. THE WATER FLOWS FROM SUNROOF DRAINAGE TUBES THAT CONTINUE TO BE BLOCKED WHEN IT RAINS. I HAD THEM REPLACED IN JUNE 2016 WHEN THE CAR WAS UNDER WARRANTY AND THEY ARE BROKEN AGAIN. THE CAR IS NO LONGER UNDER WARRANTY AND IT COST $1665 TO REPLACE PLUS I PAID $150 AT THE DEALERSHIP FOR THE INSPECTION. THE MANUFACTURER IS AWARE OF THE DEFECTIVE PARTS AND ONLY WARRANTS THEIR DEFECTIVE PARTS FOR 1 YEAR. I AM ONE MONTH PAST THE 12 MONTH PERIOD. THE SERVICE DEPARTMENT SAID THAT SOME ELECTRICALLY PARTS WILL MALFUNCTION IF THEY GET WET FROM THE DRAINAGE.

NHTSA ID

11012917

Incident

Jul 29, 2017

Mileage

119,500 mi

TL* THE CONTACT OWNS A 2012 INFINITI G25. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/02/17*LJ UPDATED 05/12/2017*JS

NHTSA ID

10957902

Incident

Feb 22, 2017

Mileage

80,000 mi

TOOK OUR CAR IN FOR INSPECTION AND MECHANIC POINTED OUT THAT ALL 4 TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED IMMEDIATELY BECAUSE IT IS DANGEROUS TO DRIVE WITH THESE TIRES. CAR IS A 2012 INFINITY GX25 AND CAR HAS ONLY 18,000 MILES ON IT. BOTH CAR DEALER AND GOODYEAR STORE SAID THEY WERE NOT RESPONSIBLE. BECAUSE OF DANGER, WE ARE HAVING THE TIRES REPLACED. *TR

NHTSA ID

10558450

Incident

Dec 27, 2013

Mileage

18,000 mi

WHILE DRIVING I-459 SOUTHBOUND, FROM GRANTS MILL RD TOWARDS HOOVER, TRAVELING IN THE CENTER LANE, A ROCK HIT MY WINDSHIELD, CAUSING A CRACK. THIS INCIDENT HAPPENED DURING THE HEIGHT OF THE RESURFACING PROJECT ON 459. I AM JUST NOW REPORTING THIS, BECAUSE I WAS NOT AWARE OF THIS SECTION OF YOUR WEBSITE. HOWEVER, I AM CERTAIN THIS HAPPENED DUE TO DEBRIS FROM THE RESURFACING PROJECT. *TR

NHTSA ID

10519576

Incident

May 23, 2013

TL* THE CONTACT OWNS A 2012 INFINITI G25. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER'S SIDE REAR TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR WHERE AN INVESTIGATION WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DUPLICATE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE. *TR

NHTSA ID

10511427

Incident

May 4, 2013

Mileage

21,000 mi