Body & structureOther / unspecified
Filed Jan 12, 2018
THERE WAS CONSTRUCTION DONE ON MY ST 15 NINTH STREET LAST WEEK CONES WERE PUT ON THE STREET AND THEN RECENTLY REMOVED AFTER. AFTER WORK I PULLED UP TO PARK MY CAR AND IT SUNK IN A HUGE HOLE WHERE THE CONSTRUCTION WAS DONE MY CAR IS NOW STUCK AND CAN NOT MOVE AT ALL IT NEEDS TO BE TOWED IN ORDER TO MOVE THERE IS SIGNIFICANT DAMAGE DONE TO MY VEHICLE AND NO TELLING WHAT OTHER DAMAGES WILL OCCUR WHEN PULLING MY VEHICLE FROM HOLE, I FEEL MORE COMFORTABLE WITH WAITING FOR CITY TO COME AND INSPECT AND PULL MY VEHICLE OUT DUE TO THE FACT IAM NOT AT FAULT AND I WILL NOT BE RELIABLE FOR ANY DAMAGES THAT OCCUR WHEN PULLING MY VEHICLE FROM HOLE.
- NHTSA ID
- 11062519
- Incident
- Jan 12, 2018
- Mileage
- 39,000 mi
ElectricalOther / unspecifiedVisibility
Filed Aug 15, 2010
I HAVE A 2004 INFINITI G35 SEDAN. MY AUDIO FAILED AND A/C STUCK . . . THE SAME PROBLEM THEY VOLUNTARILY REPAIRED IN 2003. (SERVICE BULLETIN #03007A AND NHTSA ITEM #10001253) IT IS CAUSED BY A FAILURE OF THE AUDIO FINISHER CIRCUIT BOARD. BECAUSE OF THIS, I AM UNABLE TO TURN ON THE WINDOW DEFROSTER AND HAVE DIFFICULTY SEEING THROUGH THE WINDSHIELD WHEN THERE IS CONDENSATION DUE TO CERTAIN WEATHER CONDITIONS. WHEN I BROUGHT MY CAR TO THE DEALERSHIP IN ROSEVILLE WHERE I BOUGHT IT, THEY SAID THEY WOULD CHECK ON IT BUT KNOWING THERE WAS ONLY 10 DAYS UNTIL MY EXTENDED WARRANTY WAS UP, THEY NEVER FOLLOWED UP. I HAVE SEEN MANY 2004 OWNERS ON LINE WITH THE SAME PROBLEM BUT NISSAN/INFINITI DON'T SEEM TO CARE. THIS IS DEFINITELY A SAFETY ISSUE AS MY WINDSHIELD FOGS UP WHEN I DRIVE TO WORK, WHICH IS ALWAYS EARLY SINCE I AM A NURSE AND AF RESERVIST. *TR
- NHTSA ID
- 10349388
- Incident
- May 22, 2009
- Mileage
- 83,200 mi
ElectricalOther / unspecified
Filed Sep 24, 2009
I BOUGHT MY 2004 INFINITI G35 IN JAN 2009 IT HAD ABOUT 135000 MILES. ABOUT A MONTH LATER MY CD PLAYER SAID CHECK CD. THE RADIO AND CASSETTE PLAYER WORKS FINE. I TRIED NEW CDS AND CLEAN THE CD PLAYER BUT STILL DIDN'T WORK. I CALL INFINITI THEY SAID I MAY HAVE TO GET A REFURBISHED UNIT. I TOLD THEM THAT THE CD PLAYER SHOULD LAST LONGER THAN 5 YEARS AND THAT I HAD A 96 PONTIAC UNIT THAT STILL WORK. A WEEK LATER I TRIED IT AND IT WAS WORKING FINE UNTIL ABOUT A MONTH AGO IT STOP WORKING AND IT STILL NOT WORKING. I WOULD LIKE TO KNOW IF INFINITI COULD HELP ME. *TR
- NHTSA ID
- 10285147
- Incident
- Feb 20, 2009
- Mileage
- 136,000 mi
Other / unspecifiedSteering
Filed Jul 10, 2008
2004 INFINITI G35 WITH ONLY 47000 REQUIRES 1 1/2 QUARTS OF OIL BETWEEN 3000 MILE OIL CHANGES AND INFINITI STATES THAT THIS IS NORMAL. ALSO RACK AND PINION STEERING HAD TO BE REPLACED. CAR STILL UNDER WARRANTY, BUT INFINITI REFUSES TO CHECK OIL USAGE. *TR
- NHTSA ID
- 10233787
- Incident
- Jun 16, 2008
- Mileage
- 45,000 mi
Exterior lightingOther / unspecified
Filed Oct 16, 2007
THE HEADLIGHT HOUSING THAT SEPARATES THE LOW BEAM FROM THE HIGH BEAM IS CURRENTLY CRACKED, HAVE SEEN 20 OTHER CARS WITH THE SAME PROBLEM ON THE 03-05 COUPE'S IT IS A QUALITY PROBLEM AND NEEDS TO BE RESOLVED BY DEALER WEATHER WITHIN OR OUT OF THE WARRANTY, NOTHING HAS BEEN DONE TO FIX THIS MATTER THE DEALERSHIPS THAT I HAVE WENT TO AND I EVEN CALLED THE CORPORATE OF INFINITI ON THIS MATTER AND THEY DO NOT WANT TO FESS UP ON THEIR POOR QUALITY HEADLIGHTS. I WOULD LIKE TO SEE ALL OF OUR LIGHTS GET REPLACED WITH THE NEW PROJECTOR LIGHTS SINCE THEY ARE OBVIOUSLY A BETTER QUALITY THEN THE NON PROJECTOR LIGHTS THAT THE 03-05 COUPES CAME WITH. *JB
- NHTSA ID
- 10205842
- Incident
- Oct 16, 2007
BrakesOther / unspecified
Filed May 1, 2007
WE HAVE HAD ON GOING BRAKE PROBLEMS WITH THIS VEHICLE. IT STARTED IMMEDIATELY. GRINDING NOISE IN REAR BRAKES. WE HAD TO REPLACE AFTER JUST ONE MONTH. SINCE THEN WE HAVE REPLACED THE FRONT BRAKES AND ROTORS TWICE AND REAR BRAKES ONE OTHER TIME. THIS IS RIDICULOUS WHEN YOU CONSIDER THIS CAR IS ONLY BARELY THREE YEARS OLD AND HAS JUST 29,000 MILES ON IT. *TR
- NHTSA ID
- 10189324
- Incident
- Apr 30, 2007
- Mileage
- 102 mi
BrakesOther / unspecified
Filed Aug 22, 2006
I LEASED A 2004 INFINITI G-35 COUPE AND AFTER APPROXIMATELY 36,000 MILES, THE CAR STARTED SMELLING HOT AND WOULD VIOLENTLY VIBRATE WHEN DRIVING. THE CLOSEST INFINITI DEALER IS APPROXIMATELY 40 MILES AWAY SO I TOOK THE CAR TO GOODYEAR AND THEY INSTALLED NEW BRAKE PADS ON THE FRONT TIRES. LESS THAN 30 DAYS LATER, THE PROBLEMS STILL PERSISTED AND I TOOK THE CAR BACK TO GOODYEAR AND THEY INSTALLED NEW ROTORS AND BRAKE PADS ON THE REAR WHEELS. THIS DID NOT FIX THE PROBLEMS AND 30 DAYS LATER, I TOOK THE CAR BACK TO GOODYEAR AND BOTH THE FRONT AND REAR BRAKE PADS WERE TOTALLY WORN DOWN. THEY SAID I HAD A PROBLEM WITH THE BRAKE SYSTEM, POSSIBLY THE CALIPERS, AND SUGGESTED I TAKE THE CAR TO THE INFINITI DEALER. I TOOK THE CAR TO CREST INFINITI IN PLANO, TEXAS AND THEY SAID THE BRAKE FLUID HAD BEEN CONTAMINATED. THEY SENT A SAMPLE TO A TESTING LAB BUT NO TEST WAS DONE BECAUSE THE ALLEGED CONTAMINANT WAS SO SMALL IT COULD NOT BE MEASURED. CREST INFINITY REFUSED TO REPAIR THE BRAKES UNDER WARRANTY. I IMMEDIATELY TOO THE CAR TO GRUBBS INFINITI IN EULESS, TEXAS AND THEY ALSO DECIDED TO TEST THE BRAKE FLUID. AFTER THREE WEEKS THE TEST REVEALED NO CONTAMINATE IN THE BRAKE FLUID BUT GRUBBS SAID THAT SINCE THE BRAKES HAD BEEN WORKED ON BY GOODYEAR, THE WARRANTY WAS VOIDED. I HAVE CHECKED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS ABOUT BRAKES ON THE INFINITI G-35. CLASS ACTION LAWSUIT'S HAVE BEEN FILED IN BOTH CALIFORNIA AND FLORIDA. I FOUND MANY POSTINGS WITH THE EXACT SAME PROBLEMS THAT I AM EXPERIENCING. INFINITI REFUSES TO ADMIT THAT A PROBLEM EXISTS AND REFUSES TO REPAIR VEHICLES, INCLUDING MINE, UNDER WARRANTY. THE PROBLEM HAS NOTHING TO DO WITH BRAKE PADS. THERE IS A PROBLEM IN THE BRAKING SYSTEM THAT CAUSES THE BRAKES TO BE APPLIED WHEN DRIVING THE CAR RESULTING IN EXCESSIVE HEAT AND EXCESSIVE WEAR. THIS IS A SERIOUS PROBLEM AND INFINITI IS DUCKING THE ISSUE AND REFUSING TO ISSUE A RECALL TO REPAIR THIS SERIOUS DEFECT UNDER WARRANTY. *NM
- NHTSA ID
- 10166193
- Incident
- Jun 1, 2006
- Mileage
- 36,000 mi
BrakesOther / unspecified
Filed Nov 7, 2005
ONGOING REPAIR ISSUES WITH INFINITY QX56 REGARDING NUMEROUS ISSUES, PRIMARILY BRAKES. UNSAFE VEHICLE, WANT TO GET RID OF IT. OVER 30 DAYS OF VISITS TO INFINITY TO TRY TO RECONCILE ALL ISSUES, SOME OF WHICH ARE STILL PENDING. AFTER REPAIRS TO BRAKES, WE WERE TOLD THAT WHEN MANUFACTURER SENT LETTER REGARDING NEED FOR BRAKES TO BE REPAIRED, THEY KNEW THAT THIS WOULD NOT IN FACT REPAIR THE PROBLEM. *JB
- NHTSA ID
- 10141961
- Incident
- Mar 16, 2005
- Mileage
- 18,483 mi
Other / unspecifiedTransmission
Filed Nov 11, 2004
TRANSMISSION MAKES CHATTERING NOISE AS THE ENGINE SHUTS DOWN (ONLY ABLE TO HEAR WHEN THE TRANSMISSION IS WARMED UP AND ONLY ABLE TO HEAR IT FROM OUTSIDE OR WITH THE DOOR OPEN.). TRANSMISSION WAS REPLACED BUT THE CHATTERING NOISE STILL EXISTS. I WAS TOLD THAT THE PROBLEM EXISTS INTERNALLY IN ALL 6 SPEED TRANNYS' AND THE PROBLEM CAN NOT BE ATTENDED TO UNLESS MORE PEOPLE COMPLAIN. *JB
- NHTSA ID
- 10098647
- Incident
- Sep 24, 2004
Other / unspecifiedTransmission
Filed Sep 23, 2004
2004 WITH APPROX. 7,200 MILES. RATTLING NOISE HEARD IN 1ST AND 2ND GEAR. DEALER SAID IT NEEDED NEW TRANNY. REPLACED TRANNY. PICKED UP CAR AND WHILE DRIVING HOME, COULD NOT GET IT INTO 5TH OR 6TH GEAR. BACK TO DEALER. WAS TOLD THAT TRANNY WAS BAD AND HAD TO BE REPLACED AGAIN. PICKED UP CAR AND WITHIN A WEEK HEARD A KNOCKING NOISE IN 5TH GEAR, VIBRATION IN STICK SHIFT AND A CLANKING NOISE WHEN APPLYING THE BRAKES FOR THE FIRST TIME AFTER CAR SITTING FOR A BIT. LATER FOUND OUT THAT DEALER LIED ABOUT INSTALLING THE 2ND TRANSMISSION. DEALER REFUSES TO TELL ME OR GIVE ME PAPER WORK STATING WHAT WAS DONE ON CAR THE 2ND TIME THEY HAD. INFINITI CONSUMER AFFAIRS AND REGIONAL MANAGER HAVE NOT PROVEN TO BE OUT FOR CONSUMERS INTEREST. IN FACT, THEY CALL LYING ABOUT THE 2ND TRANNY A "MISTAKE". SOUNDS LIKE FRAUD TO ME, ESPECIALLY WHEN I WAS TOLD SEVERAL TIMES THAT THEY DON'T REPAIR TRANNYS ...THEY ONLY REPLACE THEM. THEY ALSO GAVE ME A WORK ORDER/PAPERWORK STATING THAT NEW TRANNY WAS INSTALLED TWICE. *JB
- NHTSA ID
- 10093125
- Incident
- Jul 13, 2004
- Mileage
- 7,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.