2013 INFINITI G37 Problems

Warning Passenger Air Bag OFF Light is lit with a passenger in the seat. Diagnostics run by ASE repair shop & with no error codes displaying. Moving passenger seat forward & back, shut the light off & on. Concerned that passenger Air Bag may not deploy when the light is on. Air bag sensor in part of the passenger seat and entire seat requires replacement, part is discontinued. Seeking a replacement seat from junkyard, if not will sell vehicle.

The contact owns a 2013 Infiniti G37. The contact stated that after starting the vehicle, the air bag warning light illuminated and remained illuminated while driving. The vehicle was taken to a local dealer where it was diagnosed and determined that the OCS needed to be replaced; however, the contact was advised that the passenger’s side front seat also needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and offered to reduce the replacement cost of the seat. The failure mileage was approximately 43,000.

Sunroof drain tube leaks water down passenger side A-pillar onto body control module above glovebox causing damage to system, electrical connections, air bag, engine light to activate, vehicle going into limp mode. Drain is functioning and not stopped up. Dealer unable to correct long term using OEM parts available for replacement. Vehicle and invoices available for inspection. When leaking, water runs down A-pillar, onto computer module above glove box, and into passenger foot well.

2013 G37 with only 58K in miles. The passenger interior was flooded after some rainstorms. The dealer has provided me an estimate of $3,000 to repair the sunroof drain and the water damage to the body control module (BCM). Infiniti Consumer Affairs has been zero help. They just gave me the run around. There are tons of videos and posts regarding the defect with the sunroof drain.

Immediately when I started driving, the sensors on my dashboard started lighting up. First the air pressure sensor, then the Tire serve sensor, and finally the key sensor. My turn signals were malfunctioning. They would go on and off without me triggering them. Then every time I came to a stop and accelerated again, my car would jerk back. I eventually pulled over and my car wouldn’t even turn off. I had to put the key fob in the key slot to get the car to turn off. Then, the car would not start back up. I had to have the car towed to the Dealership. When I arrived at the Dealership, they told me that there were two other cars there having similar issues caused by rain water getting into the electrical. Here is the diagnosis they gave me: UPON INSPECTION AND SITTING IN VEHICLE CAN SMELL AND FEEL DAMPNESS FROM CARPET. FURTHER INSPECTION FOUND WATER FROM SUNROOF DRAIN TUBES LEAKING WATER INTO THE BODY CONTROL COMPUTER AND CAUSED ELECTRICAL SHORT CIRCUIT WITH INTELLIGENT KEY SYSTEM AND IGNITION SYSTEM. PERFORMED ELECTRICAL TEST AND TRACED SOURCE OF FAILURE TO THE BODY CONTROL UNIT. (THE BODY CONTROL MODULE CONTROLS KEYS, DOOR LOCKS, VEHICLE IGNITION START, AND TURN SIGNALS), AND VEHICLE LIGHTS). INSPECTION FOUND THERE IS A SHORT IN THE BODY CONTROL UNIT COMPUTER DUE TO WATER INTRUSION. REMOVED BODY CONTROL COMPUTER UNIT AND FOUND WATER INSIDE THE CONNECTOR PLUGS. BODY CONTROL MODULE COMPUTER SHORT CIRCUIT AND IS COMPROMISED. NEED TO REPLACE SUN ROOF DRAIN TUBES TO ELIMINATE WATER INTRUSION INTO THE CABIN AREA AND ALSO TO REPLACE BODY CONTROL UNIT COMPUTER. It’s highly unlikely that there would be 3 cars with similar issues at one dealership on any given day if this was NOT a manufacturers issue. Please help me get reimbursed and start a recall for this dangerous issue. Thank you

My vehicle fuel gauge reading recently started malfunctioning. It showed 1/8 tank and 40 miles left before I needed gas. The gas warning light came on. However within a minute, it showed 1/4 tank and 80 miles left before I ran out of gas. So I thought I was OK because I was on the freeway and I was getting better mileage, so I could travel further. I drove about 10 more miles and all of a sudden the warning light came on and said I only had about 2 miles of gas left. My car started sputtering and I ran out of gas on the freeway. I was VERY lucky I was able to coast (no power) onto the emergency shoulder. I called AAA to bring me gas. I felt very unsafe being on the side of the freeway in Los Angeles, cars were passing me at 70+ mph, and several cars swerved to avoid me, even with my emergency blinkers on. I thought it might have been a glitch that only happened once, so I have been very careful about filling my gas well before I think it needs it. But then it happened again the other day. My gauge showed 1/4 tank with about 75 miles left but then a few minutes later it showed 1/2 tank with around 150 miles left. I stopped for gas and it took nearly 15 gallons (it only holds 17 gallons). This is extremely dangerous, and many other G35/G37 owners have this problem. (I have seen the exact same issues with fuel gauge readings in Infiniti G37 forums). My cluster is working (I ran the cluster diagnostic and all gauges are functioning) so I believe it must be either the fuel sensor, the float arm or possibly an AC Amp (a part that controls all the information sent to the gauge cluster, found near the radio?) I also saw that Nissan/Infiniti had a recall almost identical to this. Recall 10V074000. THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. Please advise if this can be investigated as a potential safety hazard and recall for my vehicle. Thank you!

ENGINE SHUTS OFF WHEN TOUCHING THE ACCELERATOR PEDAL, JUST AT THE BEGINNING SO FAR. DON'T KNOW IF IT'LL HAPPEN WHILE DRIVING. CAR WAS STATIONARY.

ON THE SUNNY AND DRY MORNING OF DECEMBER 9, 2020, I PROCEEDED TO ALPINE CEMETERY, PERTH AMBOY, NJ TO HONOR MY MOTHER'S GRAVE SITE AND HER ANNIVERSARY. AS I PASSED THE GATE ENTRANCE TO THE CEMETERY, I TURNED RIGHT; AS I HAVE ALWAYS DONE IN PREVIOUS YEARS. ONCE I TURNED TO THE RIGHT I NOTICED THAT THERE WAS A BURIAL PROCESSION, WITH THE FUNERAL HEARSE OBSTRUCTING THE ENTIRE VEHICLE PATH. SINCE I COULD NOT DRIVE FORWARD, THE ONLY RECOURSE I HAD WAS TO TURN AROUND AND FIND ANOTHER VEHICLE PATH. ONCE I HAD TAKEN THE NEW PATH, WHICH I BELIEVE WOULD LEAD ME TO MY MOTHER'S GRAVE SITE, I REALIZED THAT I COULD NOT REACH HER GRAVE SITE SINCE IT WAS FURTHER UP THE NEW PATH. ONCE I TURNED THE VEHICLE TO THE LEFT; THE VEHICLE WENT AUTOMATICALLY BACKWARDS THEN FORWARDS WITH THE SENSATION OF TAKING OFF THE GROUND LIKE AN AIRPLANE. I HAD NO CONTROL OF THE VEHICLE AND THE VEHICLE PROCEEDED AUTOMATICALLY HITTING NUMEROUS TOMB STONES UNTIL ONE TOMB STONE STOPPED THE VEHICLE. THIS FAILURE OCCURRED NUMEROUS TIMES UNTIL A 3FT TOMB STONE STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE CAR REPAIR SHOP, INSTRUCTED BY NJM INSURANCE; VNF AUTO BODY 732-321-6919, 20 PROSPECT STREET, METUCHEN NJ 08840.

Sunroof drain failure causing rain water from the outside of the vehicle to enter the interior flooding the passenger side going from the front seats to the back seats. Due to the sunroof drain defect, the flooding of the interior causes the water to get into the body control module impacting the electronics which can result in numerous failures in the vehicle making it dangerous to drive. There are numerous videos on YouTube and posts on online forums describing this very issue which is extremely common with the G37. Infiniti dealer confirms the issue, but takes absolutely no responsibility. The cost of the repairs to the sunroof drain and body control module are completely placed on the consumer.

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SPONTANEOUSLY EXPLODED AND SHATTERED WHILE IN THE CLOSED POSITION.

ON THE SUNNY AND DRY MORNING OF DECEMBER 9, 2020, I PROCEEDED TO ALPINE CEMETERY, PERTH AMBOY, NJ TO HONOR MY MOTHER'S GRAVE SITE AND HER ANNIVERSARY. AS I PASSED THE GATE ENTRANCE TO THE CEMETERY, I TURNED RIGHT; AS I HAVE ALWAYS DONE IN PREVIOUS YEARS. ONCE I TURNED TO THE RIGHT I NOTICED THAT THERE WAS A BURIAL PROCESSION, WITH THE FUNERAL HEARSE OBSTRUCTING THE ENTIRE VEHICLE PATH. SINCE I COULD NOT DRIVE FORWARD, THE ONLY RECOURSE I HAD WAS TO TURN AROUND AND FIND ANOTHER VEHICLE PATH. ONCE I HAD TAKEN THE NEW PATH, WHICH I BELIEVE WOULD LEAD ME TO MY MOTHER'S GRAVE SITE, I REALIZED THAT I COULD NOT REACH HER GRAVE SITE SINCE IT WAS FURTHER UP THE NEW PATH. ONCE I TURNED THE VEHICLE TO THE LEFT; THE VEHICLE WENT AUTOMATICALLY BACKWARDS THEN FORWARDS WITH THE SENSATION OF TAKING OFF THE GROUND LIKE AN AIRPLANE. I HAD NO CONTROL OF THE VEHICLE AND THE VEHICLE PROCEEDED AUTOMATICALLY HITTING NUMEROUS TOMB STONES UNTIL ONE TOMB STONE STOPPED THE VEHICLE. THIS FAILURE OCCURRED NUMEROUS TIMES UNTIL A 3FT TOMB STONE STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE CAR REPAIR SHOP, INSTRUCTED BY NJM INSURANCE; VNF AUTO BODY 732-321-6919, 20 PROSPECT STREET, METUCHEN NJ 08840.

THE PASSENGER SIDE REAR PARKING BRAKE CABLE HAS SEIZED. IT WILL NOT ALLOW THE ACTUATOR TO MOVE. IT HAS DESTROYED THE BRAKE SHOE LINING ON THAT SIDE.

WHILE PULLING INTO A PARKING SPACE AND BRAKING GOING 1 OR 2 MPH THE CAR SURGED FORWARD WITH THE ENGINE REVVING LOUDLY, CAUSING THE CAR TO CRASH THROUGH A BRICK WALL AND INTO A RESTAURANT ENDING IN THE CAR BEING TOTALED WITH OVER $15,000 OF DAMAGE JUST TO THE CAR. THE CAR ONLY HAD 20,000 MILES. A QUICK GOOGLE SEARCH FOR "G37 SURGE WHILE BRAKING" RESULTS IN NUMEROUS DIFFERENT ACCOUNTS IN WHICH THIS HAS HAPPENED AS WELL AS ON THIS WEBSITE UNDER INFINITI G37.

IT STARTED WHEN I WAS PULLING INTO THE PARKING LOT IN MY OFFICE BUILDING. WITH NO WARNING, THE CAR STARTED TO ACCELERATE AT AROUND 7-8 RPM MAKING A ROARING NOISE HEARD BY MANY WITNESSES. THIS RESULTED IN LOSING CONTROL OF THE CAR WHICH THEN WENT OFF THE SIDE OF THE LOT INTO A STEEP DECLINE WHERE I HIT A TREE. IF IT WASN'T FOR THAT TREE THERE WAS ANOTHER 60-70 FT DROP INTO A CANYON THAT I INEVITABLY WOULD HAVE FALLEN INTO. YOU MIGHT SAY, "OH I MIGHT'VE PRESSED ON THE ACCELERATION INSTEAD OF THE BRAKES", BUT THERE WERE SKID MARKS LEFT ON THE GROUND THAT WOULD INDICATE I WAS ALREADY PRESSING THE BRAKES TO COME TO A STOP, WHEN IT SUDDENLY ACCELERATED. IN ADDITION, I WOULDN'T HAVE PRESSED THE BRAKES THAT HARD, SO EVEN IF I DID ACCIDENTALLY PRESS THE ACCELERATION, THERE WOULD BE NO WAY THE CAR WOULD HIT 7-8 RPM WITHOUT VIRTUALLY FLOORING IT. THESE ARE HYPOTHETICAL SITUATIONS THAT I AM POSING TO SHOW THAT IT WAS NOT ACCIDENTAL ON MY PART, BUT A DEFECT WITHIN THE CAR. THIS CAR POSED A LIFE THREATENING INJURY THAT I WOULD LIKE FOR FUTURE CAR OWNERS TO KNOW AND TO TAKE INTO ACCOUNT. PLEASE, PLEASE, PLEASE SHARE THIS TO ANYONE YOU KNOW WHO OWNS THIS MODEL CAR AND REPORT TO EVERY VEHICLE INSTITUTION YOU GUYS KNOW OF. THANK YOU. *TR

During a routine oil check, mechanic stated that the steering rack was leaking. Upon replacement of the steering rack replacement, mechanic discovered that the steering pump was also leaking. No repairs could be done to either, rack or pump, and both steering rack and the steering pump were replaced.

AMBER KEY LIGHT CAME ON THE VEHICLE'S DASHBOARD AFTER THE POWER LOCK WINDOW LIGHTS ON THE SIDE OF THE DOORS STARTED FLICKERING AND POWERING DOWN WHILE THE CAR WAS IN MOTION. THEN I PULLED OVER TO AN EMPTY PARKING LOT IN THE MIDDLE OF THE NIGHT TO CHECK THE FRONT HOOD OF THE CAR FOR ANY ELECTRICAL FIRE OR BURNING ODORS AND THEN I I WAS UNABLE TO START THE CAR WHEN I TURNED IT OFF AND GOT STRANDED. IT WAS HORRIFYING AND VERY UPSETTING.

I RECENTLY REPLACED MY COOPER TIRE CS5 GRAND TOURING TIRES. SIZE 225/55R17 TIRES AFTER A BLOWOUT ON THE FREEWAY. I JUST LEARNED THAT THESE TIRES WERE SUBJECT TO A RECALL. MY DEALER COULD NOT PROVIDE THE DOT SERIAL NUMBERS BECAUSE THE TIRES WERE REPLACED WITH NEW ONES. I CALLED COOPER TIRE CONSUMER RELATIONS AND WAS TOLD THEY CANNOT PROVIDE A REMEDY IF I DO NOT HAVE THE TIRES WITH THE DOT NUMBERS. I BELIEVE I HAVE BEEN PENALIZED BECAUSE I HAD A SAFETY PROBLEM WITH THE TIRES THAT CAUSED ME TO REPLACE THEM AND CAN THEREFORE NOT PROVIDE THE REQUIRED DOCUMENTATION. I AM ASKING FOR YOUR HELP IN REMEDYING THE SITUATION

CPSC:I1480608A. 2013 INFINITI G37. CONSUMER STATED THE CAR CONNECTION TO PHONES IS DANGEROUS AND PERFORMED POORLY. *LN

The contact owns a 2013 Infiniti G37. The contact stated that while driving at 30 MPH, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact was able to drive the vehicle to a dealer where they replaced the transmission valve battery. Soon after the repair, the contact stated that the vehicle would hesitate without warning upon depression of the accelerator pedal. The contact took the vehicle back to dealer and was informed that the control valve assembly and the speed sensor also needed to be replaced. The contact drove the vehicle home and replaced the control valve assembly himself. After the repair, the contact stated that while driving up an incline, the vehicle would hesitate upon depression of the accelerator without warning. The vehicle had yet to be repaired. The failure mileage was approximately 66,000.

CLUTCH WOULD NOT GO BACK UP. CSC FAILED I GUESS IT'S A COMMON PROBLEM IN G37S AND 370Z THAT ARE MANUAL. HAPPENED IN THE MIDDLE OF TRAFFIC WORST TIME POSSIBLE DIDN'T KNOW WHAT TO DO SO I PUSHED MY CAR TO THE SIDE OF THE ROAD. NOT THE BEST IMAGE YOU WANT PEOPLE TO SEE WHEN YOUR DRIVING A INFINITI. *TR

AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF THE CAR. I HAVE FOUND REPEATED EVIDENCE OF THIS OCCURING OFTEN THROUGH LOOKING AT FORUMS AND WEBSITES THAT OWN THIS MODEL AND YEAR.

ON THE SUNNY AND DRY MORNING OF DECEMBER 9, 2020, I PROCEEDED TO ALPINE CEMETERY, PERTH AMBOY, NJ TO HONOR MY MOTHER'S GRAVE SITE AND HER ANNIVERSARY. AS I PASSED THE GATE ENTRANCE TO THE CEMETERY, I TURNED RIGHT; AS I HAVE ALWAYS DONE IN PREVIOUS YEARS. ONCE I TURNED TO THE RIGHT I NOTICED THAT THERE WAS A BURIAL PROCESSION, WITH THE FUNERAL HEARSE OBSTRUCTING THE ENTIRE VEHICLE PATH. SINCE I COULD NOT DRIVE FORWARD, THE ONLY RECOURSE I HAD WAS TO TURN AROUND AND FIND ANOTHER VEHICLE PATH. ONCE I HAD TAKEN THE NEW PATH, WHICH I BELIEVE WOULD LEAD ME TO MY MOTHER'S GRAVE SITE, I REALIZED THAT I COULD NOT REACH HER GRAVE SITE SINCE IT WAS FURTHER UP THE NEW PATH. ONCE I TURNED THE VEHICLE TO THE LEFT; THE VEHICLE WENT AUTOMATICALLY BACKWARDS THEN FORWARDS WITH THE SENSATION OF TAKING OFF THE GROUND LIKE AN AIRPLANE. I HAD NO CONTROL OF THE VEHICLE AND THE VEHICLE PROCEEDED AUTOMATICALLY HITTING NUMEROUS TOMB STONES UNTIL ONE TOMB STONE STOPPED THE VEHICLE. THIS FAILURE OCCURRED NUMEROUS TIMES UNTIL A 3FT TOMB STONE STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE CAR REPAIR SHOP, INSTRUCTED BY NJM INSURANCE; VNF AUTO BODY 732-321-6919, 20 PROSPECT STREET, METUCHEN NJ 08840.