RoadVitals

2004 INFINITI I35 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Feb 8, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 13, 2004

What this page shows

Our database holds 35 NHTSA owner-reported complaints for the 2004 INFINITI I35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 35 · page 1 of 2

Airbags
Filed Feb 8, 2024

The red airbag light on the instrument panel IS on. I have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. It seems the airbag system should be warranted as long as the car is registered. The mfg book says if this light is on the airbag may inflate, not inflate when needed, just not work. I am concerned, I do not want the bag to inflate as I or my wife is driving. This not a very good safety system if can go out from just one sensor it seems it should have a redundant system for this.This is a safety issue that seems infinity should have to fix especially with the problem with airbags. I do not want my wife or I to be a statistic for a bad airbag system.

NHTSA ID
11570834
Incident
Feb 8, 2024
Airbags
Filed Feb 24, 2022

The steering wheel is hard to turn and it makes a weird noise when turning it. And I have gotten things sent to me about the airbags being recalled

NHTSA ID
11453888
Incident
Feb 24, 2022
Electrical
Filed Sep 3, 2020

ENGINE STOPPED RUNNING WITHOUT WARNING. LOST ALL POWER WHILE DRIVING ON THE ROAD. SERVICE ENGINE LIGHT SOON CAME ON ALONG WITH SEVERAL OTHER WARNING LIGHTS, ENGINE WOULD NOT RESTART READILY AND THEN STALLED AGAIN WITHOUT WARNING. HAD TO HAVE THE CAR TOWED FROM THE ROAD FOR REPAIR. THE CAM SHAFT SENSOR AND CRANKSHAFT SENSORS WERE REPLACED. THIS IS THE EXACT SAME REPAIR CONDUCTED UNDER THE RECALL 03V455000 FOR INFINITI I35S FOR 2002 AND 2003. OBVIOUSLY THIS PROBLEM CONTINUED IN CARS PRODUCED IN EARLY 2004.

NHTSA ID
11352968
Incident
Aug 30, 2020
Mileage
108,346 mi
Filed Feb 15, 2018

TWO MOTOR MOUNTS BROKE LOOSE FROM RUSTED FRAME. VEHICLE HAS LESS THAN 100,000 MILES ON IT. VEHICLE WAS INSPECTED AT A NISSAN DEALERSHIP AND THE DEFECT WAS FOUND. VEHICLE WAS PURCHASED IN CONNECTICUT IN JUNE OF 2017 AND DRIVEN TO LAS VEGAS NEVADA. VEHICLE HAD 89,00 ORIGINAL MILES WHEN PURCHASED.

NHTSA ID
11073094
Incident
Jan 26, 2018
Mileage
95,000 mi
Airbags
Filed Mar 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR TO HEAR FROM THE MANUFACTURER IN REGARDS TO THE PARTS BEING AVAILABLE FOR THE TAKATA RECALL. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10959183
Incident
Mar 1, 2016
Airbags
Filed Feb 24, 2017

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10956721
Incident
May 23, 2016
Airbags
Filed Jan 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10945741
Incident
May 23, 2016
Airbags
Filed Dec 13, 2016

"TAKATA RECALL" WHEN WILL THE PARTS BE AVAILABLE? I DO NOT WANT TO BE A STATISTIC. MY HUSBAND AND I DO A LOT OF HIGHWAY TRAVELING IN HUMID AREAS.

NHTSA ID
10935158
Incident
May 23, 2016
Airbags
Filed Dec 9, 2016

TAKATA RECALL STILL NOT FULFILLED.

NHTSA ID
10934097
Incident
May 23, 2016
Airbags
Filed Oct 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10915614
Incident
May 1, 2016
Airbags
Filed Sep 9, 2016

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10904943
Incident
Aug 31, 2016
Airbags
Filed Aug 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10895369
Incident
May 27, 2016
Airbags
Filed Aug 1, 2016

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10892259
Incident
May 24, 2016
Airbags
Filed Jul 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10891670
Incident
Jul 29, 2016
Electrical
Filed Apr 19, 2016

TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING 80 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SYSTEM WAS REPLACED AFTER THREE REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA ID
10860371
Incident
Sep 10, 2010
Mileage
62,000 mi
Filed Feb 6, 2015

I WAS APPROACHING TO INTERSECTION TRAFFIC LIGHT, SLOW DOWN FORM 35MPH TO STOP SAW THE GREEN SIGNAL, TRY TO MOVE BY APPLYING THE ACCELERATOR CAR DOES NOT MOVE. ON THE DASH I SAW THE LIGHTS ABS AND TCS OFF COMING UP AND GOING EVERY 3 SECONDS. TURN ON THE EMERGENCY LIGHTS HIT THE BREAK PUT THE CAR TO PARKING & PUT TO THE D GEAR IT MOVED SLOWLY AND OTHER TWO LIGHTS CAME ON SEAT BELT LIGHT EVEN THOUGH WAS WEARING IT, AND AIR BAG LIGHT CAME ON. EVEN IF I APPLY ACCELERATOR NO NOISE OF HUMMING NOTHING, WAS ABLE TO SAFELY MOVE TO THE NEAREST PLACE (GAS STATION AT THE INTERSECTION) & ABLE TO PARK. AFTER PARKING IT I TURNED OFF THE CAR AND OPEN THE HOOD TO SEE WAS EVERYTHING ALRIGHT WITH MY CAR AT THIS TIME I FELT THE STRONG SMELL OF SOME WIRE OR PLASTIC BURNED ( FELT THE SAME SMELL WHILE VEHICLE STARTED TO STALL AT THE INTERSECTION BUT WAS NOT THAT STRONG). EVERYTHING LOOKED ALRIGHT. LET IT COOL DOWN A BIT THEN CHECKED FLUIDS, ALL THE FLUIDS WERE OK. TRIED TO CRANK DID NOT START, ALL THE LIGHT STAYS ON AND AS I TRIED TO CRANK ALL THE LIGHTS ON THE DASH FLASHES BUT DOES NOT TURN ON. TRIED BY PUTTING INTO NEUTRAL AND CRANKING IT TURNED ON ABOUT TO MOVE AND ABS TCS OFF LIGHTS STARTED FLASHING EVERY 3 SECONDS. PARKED BACK AND TURNED OFF. WAITED FOR 10 TO 15 MINUTES AND TRIED TO TURN ON NO TURNING ON. ALL THE LIGHT COMES ON WHEN I PUT THE KEYS AND TURN TO READY. AS TRIED TO CRANK IT ALL THE LIGHTS FLASHES. CALLED MY BROTHER CAME GAVE ME JUMP IT CRANKED BUT TCS ABS STARTED FLASHING. TOOK OUT THE BATTERY WEN TO AUTOZONE 24HRS STORE TO CHECK IT OUT THEY SAID BATTERY IS GOOD 79% CHARGE STILL REMAIN. CAME BACK INSTALLED BATTERY TRIED TO CRANK DID NOT HAPPEN. GOT THE JUMP FROM MY BROTHER IT CRANKED, BUT AFTER FEW SECONDS LIGHTS ABS TCS OFF STARTED FLASHING. PARKED IT AND LEFT OVERNIGHT. TOWED IT TODAY TO SERVICE CENTER WAITING FOR THEM TO DIAGNOSE IT. *JS

NHTSA ID
10681701
Incident
Feb 5, 2015
Mileage
134,550 mi
Engine
Filed Feb 5, 2015

TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE BATTERY WAS RECHARGED, BUT IT FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.

NHTSA ID
10681621
Incident
Feb 5, 2015
Mileage
208,000 mi
ElectricalEngineSteering
Filed Jan 14, 2015

WHILE DRIVING ON 3 SEPARATE OCCASIONS MY VEHICLE JUST STOPPED. FIRST INCIDENT WHILE DRIVE ON HIGHWAY, MY VEHICLE SHUT OFF, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE. WHILE STOPPED, I RESTARTED THE VEHICLE. THE SECOND OCCASION , I WAS TRAVELING 30 MPH AND THE VEHICLE JUST STOPPED. I RESTARTED IT. ON THE MOST RECENT OCCASION, JANUARY 13, 2015, I WAS AT A RED LIGHT, THE CAR STOPPED RUNNING. WHEN I RESTARTED THE CAR I EXPERIENCED AN ELECTRIC SHOCK THROUGH MY CAR KEY. I AM HAVING A MECHANIC CHECK OUT WHAT IS HAPPENING. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING. *TR

NHTSA ID
10672569
Incident
Nov 19, 2014
Mileage
94,000 mi
Engine
Filed Aug 25, 2014

TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT SENSORS WERE FAULTY AND NEEDED TO BE REPLACED. THE CAM SHAFT SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER THE FAILURES OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10628152
Incident
Aug 19, 2014
Mileage
90,000 mi
ElectricalEngine
Filed Aug 21, 2014

I WAS DRIVING THE VEHICLE TODAY AND THE CAR STARTED TO STALL. SEVERAL LIGHTS CAME ON LIKE SERVICE, ENGINE LIGHT, BREAK LIGHT. THEN TOTAL SHUTDOWN. I TOOK IT TO LOCAL MECHANIC AND HE SUSPECTS THAT THERE'S A PROBLEM WITH IGNITION AND KEY TUMBLER. THIS SOUNDS A LOT LIKE THE GM PROBLEM WITH WEAK KEY TUMBLERS AND CAUSING SUDDEN STALL AND CRASH. PLEASE INVESTIGATE IF INFINITI I35 2004 HAVE SIMILAR PROBLEMS AND SHOULD BE RECALLED. *TR

NHTSA ID
10627093
Incident
Aug 21, 2014
Mileage
77,000 mi
Engine
Filed Sep 3, 2013

I HAD THE OIL CHANGED IN JUNE 2013. IN EARLY JULY MY DAUGHTER SAID THAT THE ENGINE LIGHT CAME ON AND A DAY OR TWO LATER THE CAR WAS MAKING LOUD NOISES FROM UNDER THE HOOD. WE CHECKED THE OIL AND IT WAS BONE DRY. WE CHALKED IT UP TO THE LAST OIL CHANGE AS NOT HAVING ENOUGH OIL PUT IN IT. WELL, 5 WEEKS LATER THE SAME THING HAPPENED ALONG WITH THE OIL LIGHT. I CHECKED THE OIL AND IT'S BONE DRY. ALL WARNING LIGHTS GO OFF AFTER PUTTING OIL IN. THE CAR IS BURNING OIL, A LOT OF OIL VERY QUICKLY WITH NO RESIDUE ON THE DRIVEWAY. I WENT ONLINE AND MANY PEOPLE ARE HAVING THE SAME PROBLEM, MILEAGE SHOULD NOT BE AN ISSUE. I HAVE YET TO BRING IT IN TO THE DEALER FOR FEAR THAT IT WILL NEED AN ENGINE. SOME LIGHT COLORED SMOKE COMES OUT OF THE RIGHT SIDE OF EXHAUST. THIS IS PROBABLY HAPPENING MORE THAN DOCUMENTED AS OWNERS MAY FEEL LIKE THERE'S NOT MUCH TO COMPLAIN ABOUT WITH A 9 YEAR OLD LUXURY CAR.

NHTSA ID
10541730
Incident
Jun 12, 2013
Mileage
140,000 mi
Driver assistanceFuel system
Filed Aug 23, 2013

DRIVING AT 10 MPH, THE ACCELERATOR NO LONGER REVS UP THE ENGINE. THE ENGINE STAYS AT IDLE SPEED ONLY. NO LIGHTS ON DASHBOARD. I PUT IT IN NEUTRAL, AND ENGINE REVS UP. I TURN IT OFF AND LET IT SIT FOR 15 - 30 MINUTES AND IT DRIVES FINE. *TR

NHTSA ID
10537023
Incident
Aug 23, 2013
Mileage
61,000 mi
Engine
Filed May 22, 2013

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE CAM SHAFT AND CRANK SHAFT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TR

NHTSA ID
10513155
Incident
Jul 12, 2012
Mileage
95,000 mi
Body & structure
Filed Mar 17, 2013

DURING ROUTINE OIL CHANGE, DEALER INFORMED ME THAT FRONT CROSSMEMBER THAT SUPPORTS ENGINE AND TRANSMISSION IS ROTTING/ RUSTING. "ENGINE/ TRANSMISSION MAY DROP". DEALER INFORMED THAT THEY COULD NOT PERFORM THE REPAIR, WAS TOLD TO "CONSULT A BODY SHOP". I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH (NISSAN) INFINITI I35 AND (NISSAN) MAXIMA BODIES.

NHTSA ID
10504022
Incident
Feb 5, 2013
Mileage
112,000 mi
Engine
Filed Jul 13, 2012

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSORS AND THE CAMSHAFT POSITION SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) HOWEVER HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 69,938. ...UPDATED 08-10-12 *BF UPDATED 08/14/12

NHTSA ID
10465548
Incident
Jul 11, 2012
Mileage
69,938 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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