RoadVitals

2011 INFINITI M Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest May 18, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 31, 2011

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2011 INFINITI M. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Powertrain (other)
Filed May 18, 2012

I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO MONTHS AGO I WENT TO ACCELERATE ON THE FREEWAY AND THE ENGINE JUST REVVED UP UNTIL I TOOK MY FOOT OFF THE GAS. MY MOM WAS IN THE CAR AND SHE AGREED THAT THIS IS NOT NORMAL! ON TWO OCCASIONS I HAVE ALSO NOTICED WHILE COMING TO A STOP MY CAR WOULD JUMP FORWARD BUT THOUGHT IT WAS ME UNTIL I SAW OTHER POSTS REGARDING THIS. AND YES I HAVE DISCUSSED THIS WITH OUR INFINITI DEALER AND THEY CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS. I HAVE DRIVEN MANY CARS AND HAVE NEVER EXPERIENCED ISSUES LIKE THESE. *TR

NHTSA ID
10458945
Incident
Apr 15, 2010
Mileage
1,000 mi
Airbags
Filed Sep 29, 2011

2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF AND STARTED IT AGAIN, THE LIGHT ILLUMINATED AND THEN WENT OUT. WITHIN A COUPLE OF MINUTES, THE LIGHT CAME BACK ON AND STAYED ON FOR 11 MINUTES. *JB

NHTSA ID
10428530
Incident
Sep 1, 2010
Powertrain (other)
Filed Sep 27, 2011

I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PULL OUT TO PASS ON THE FREEWAY OR,PASS BICYCLE ON A NARROW 2 LANE ROAD, AT RESIDENTIAL SPEEDS, THE TRANSMISSION HESITATES DRAMATICALLY(2-5 SECONDS),ACTUALLY TO THE POINT I DON'T FEEL SAFE WITH THIS VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER 4+ TIMES TO ADDRESS THIS ISSUE,CONTACTED INFINITI CONSUMER AFFAIRS, AND WAS TOLD BY ALL, THAT IT WAS "NORMAL" OPERATION.... WHICH IT IS NOT!!! *TT

NHTSA ID
10427671
Incident
Sep 15, 2010
Mileage
1,700 mi
Visibility
Filed May 26, 2011

SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR

NHTSA ID
10402797
Incident
Apr 6, 2010
Steering
Filed Jan 31, 2011

DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR

NHTSA ID
10379638
Incident
Jan 30, 2011
Mileage
1,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .