2008 INFINITI M35 Airbags Problems

The contact owned a 2008 Infiniti M35. The contact stated that while driving approximately 27 MPH, another vehicle making a left turn from the opposite direction failed to yield and crashed into the front driver's side of the vehicle by the front tire location. The contact stated that the under-hood components were pushed to the right side of the vehicle. The air bags failed to deploy. The contact did not recall whether warning lights were illuminated. The contact noticed that there was a significant amount of steam coming from under the hood, and the contact turned off the engine. A police report was filed. The contact was transported to the Emergency Room by the daughter's boyfriend. The contact sustained severe, persistent pain from the left hip through the buttock and the knee. The left big toe and three little toes were weak and numb. The contact underwent nerve testing and X-rays and was diagnosed with nerve damage. The contact sustained a swollen left hand, traumatic pain on the back shoulder, left wrist, and hand nerve damage, significant hip pain, three bulges on the disc, large bruises on the kneecap, inner thigh, and chin. The contact sustained a bruised and swollen left hand, unstable and wobbly left leg, and midback. The contact sustained other severe injuries that aggravated the contact's underlying medical condition. The vehicle was towed and totaled by the other vehicle insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 180,000.

NHTSA ID

11732732

Incident

Apr 1, 2026

Mileage

180,000 mi

"TAKATA RECALL" AIRBAG IN STEERING WHEEL IF DEPLOYED MAY CONTAIN SHRAPNEL THAT CAN BE FATAL TO OPERATOR OF VEHICLE. NOTHING HAS OCCURRED, I WAS NOTIFIED OF A CLASS ACTION SUITE AGAINST TAKATA.

NHTSA ID

11044783

Incident

Nov 7, 2017

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI M35. AFTER SLOWING THE VEHICLE DOWN, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A MOTORIST TRAVELING ON THE WRONG SIDE OF THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE APPROXIMATELY 115,000. UPDATED 10/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. *JS

NHTSA ID

11020733

Incident

Aug 24, 2017

Mileage

115,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE SECOND NOTIFICATION IN JANUARY OF 2017. THE DEALER (INFINITI OF SOUTH ATLANTA 4201 JONESBORO RD, UNION CITY, GA, 30291) STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY EXPERIENCED ISSUES WITH THE DASHBOARD FRACTURING DUE TO THE REMEDY. THE DEALER WAS WAITING ON DASHBOARDS BEFORE REPAIRING THE PASSENGER SIDE AIR BAG INFLATOR. THE MANUFACTURER WAS NOT CONTACTED. IN ADDITION, THE CONTACT STATED THAT THE FUEL TANK NOZZLE CONTINUED TO CLICK OFF WHEN THE FUEL TANK WAS HALF FULL. PER THE MANUFACTURER, THE CONTACT RECEIVED A WARRANTY LETTER FOR THE FAILURE AND A STICKER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THERE THREE TECHNICAL SERVICE BULLETINS IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11013330

Incident

Mar 1, 2017

Mileage

133,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10954237

Incident

Feb 13, 2017

TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10938726

Incident

Jan 20, 2016

TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT STATED THIS WAS DUE TO THEIR REFUSAL TO SIGN A WAIVER ABSOLVING THE TECHNICIAN OF ANY LIABILITY OF DAMAGES CAUSED BY THEM FOR ATTEMPTING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10937530

Incident

Dec 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10933841

Incident

Jul 21, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10927661

Incident

Jun 15, 2016

FAILURE TO REPAIR AIR BAG AS OF THIS DATE

NHTSA ID

10924437

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10919661

Incident

May 23, 2016

TL* THE CONTACT OWNS A 2008 INFINITY M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 12/21/16*LJ UPDATED 12/28/16.*JB

NHTSA ID

10916720

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION CONNECT.

NHTSA ID

10916540

Incident

Aug 1, 2016

THIS COMPLAINT IS RELATED TO NHTSA RECALL 16V-349 FOR PASSENGER SIDE AIRBAGS. THIS RECALL WAS INITIATED IN EARLY SUMMER OF 2016 AND I RECEIVED A LETTER FROM INFINITY ABOUT THE RECALL IN AUGUST OF 2016. I WAS GIVEN AN ORIGINAL TIME FRAME OF SEPT TO OCT 2016 FOR COMPLETION OF REPAIRS ON MY CAR. NOW INFINITY IS ESTIMATING IT WILL BE LATE NOV. 2016 OR LATER BEFORE PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE A CAR WHERE YOU CAN'T USE THE FRONT PASSENGER SEAT. AND SINCE THE POSSIBILITY OF INJURY OR DEATH IS THAT GREAT OF A RISK, HOW CAN ANYONE BE SAFE ON THE PASSENGER SIDE OF THE CAR FRONT OR BACK. ALLOWING THE MANUFACTURER (INFINITY) TO PUSH THESE REPAIRS OUT THIS LONG WITHOUT DUE CONSIDERATION AND COMPENSATION TO THE CUSTOMERS IS TOTALLY UNREASONABLE. WHY ISN'T NHTSA HOLDING INFINITY MORE ACCOUNTABLE IN THIS MATTER?

NHTSA ID

10911194

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) MORE THAN EIGHT WEEKS AGO. IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE TO CONFIRM THAT THE PARTS WERE AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10908262

Incident

Aug 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10896081

Incident

Aug 15, 2016

TAKATA RECALL INFINITI HAS NO PARTS, RECOMMENDS NOT USING CAR AND REFUSES TO PROVIDE LOANER CAR

NHTSA ID

10894941

Incident

Aug 1, 2016

Mileage

120,000 mi

THE PASSENGER SEAT OCCUPANCY SENSOR (OCS) MAT IS NOT WORKING PROPERLY (CODE B1018) AND IS CAUSING THE PASSENGER SIDE AIR BAGS TO BE TURNED OFF. INFINITI HAS QUOTED ME $3,250 TO CORRECT THE PROBLEM WHICH REQUIRES THE REPLACEMENT OF THE ENTIRE FRONT PASSENGER LOWER SEAT ASSEMBLY (1\2 OF A SEAT FOR $3,250 !!!). AFTER REPEATED ATTEMPTS TO INFINITI USA, AND THE PRESIDENT OF INFINITI WORLDWIDE - ROLAND KRGER, INFINIT HAS SAID NO TO PROVIDING ME ANY FINANCIAL ASSISTANCE TO CORRECT THIS PROBLEM. ALONG WITH THE NON FUNCTIONING AIR BAG, MY WELL CARED FOR CAR HAS RUST FORMING ON THE HEADER JUST ABOVE THE WINDSHIELD. I AM WRITING TO ADVISE ON THE FAULT DESIGN AND\OR MANUFACTURE OF THE OCS AND OF INFINITI'S UNWILLINGNESS TO PROVIDE A REASONABLY PRICED REPAIR. I WILL NEVER BUY ANOTHER INFINITI OR NISSAN PRODUCT AGAIN, AND SUGGEST YOU DO NOT.

NHTSA ID

10763503

Incident

Mar 1, 2015

Mileage

95,000 mi

THE PASSENGER DASHBOARD ON MY INFINITI IS CRACKING AND INFINITI WILL NOT WARRANTY PART. THE CRACK IS OCCURRING OVER THE PASSENGER AIRBAG AND I AM CONCERNED FOR THE SAFETY AND SECURITY OF MY FAMILY. RESOLUTION HAS BEEN UNSUCCESSFUL AND I FEEL THAT INFINITI HAS SOLD ME AN INFERIOR PRODUCE EVEN IF OUT OF WARRANTY. THE YEAR OF THE VEHICLE IS 2008, AND THERE SHOULD NOT BE THESE KINDS OF DETERIORATION OF MATERIALS. THE LACK OF CUSTOMER SATISFACTION AND CONSIDERATION OF THE SAFETY OF THE OCCUPANTS IS UNACCEPTABLE. *TR

NHTSA ID

10551340

Incident

Nov 1, 2013

Mileage

62,000 mi

SEEMS TO BE A COMMON PROBLEM WITH INFINITI M35X (JUST ALL WHEEL DRIVES) WITH TRAMLINING. CAR DANGEROUSLY JERKS AS TIRES TRACK INTO HWY GROOVES AND PAVEMENT GROOVES. THE PROBLEM GENERALLY GOES AWAY IF THE GOODYEAR RSA TIRES ARE REPLACED WITH CERTAIN OTHER BRAND TIRES. INFINITI IGNORES ALL REQUESTS TO REPAIR OR ADDRESS THE PROBLEM. IN SOME CASES, LIKE MINE, THE STEERING RACK WAS REPLACED BUT THAT ONLY SOLVED PART OF THE PROBLEM. I HAVE READ ABOUT MANY OTHERS WITH SIMILAR COMPLAINTS. THIS OCCURS EACH TIME THE CAR IS DRIVEN. *TR

NHTSA ID

10304318

Incident

Feb 3, 2010