2011 INFINITI M37 Powertrain (other) Problems

im the dealer sold my the car or maker uncertain problem

NHTSA ID

11706492

Incident

Dec 16, 2025

VEHICLE HAS HESITATION DURING ACCELERATION, IT LAGS AND TRANSMISSION IS UNRESPONSIVE MOST OF THE TIMES. THERE ARE OTHER TIMES THAT THE VEHICLES TRANSMISSION WILL DOWNSHIFT AND REV UP WHILE COASTING DOWN HILL WHILE FOOT IS OFF ACCELERATOR. VEHICLE ONLY HAS 59K MILES ON IT AND SHOULD NOT BE HAVING THIS ISSUE. IT'S LIKE THE TRANSMISSION JUST DOESN'T KNOW WHAT GEAR IT SHOULD BE IN. INFINITI NEEDS TO FIX A CLEAR DESIGN PROBLEM!

NHTSA ID

11378150

Incident

Oct 3, 2020

THE CAR HESTITATES, JERKS, REVS AT LOW SPEED, ROUGH IDLING, AND SLOW ACCELERATION. I REPLACED THE MAF SENSOR B 4 MONTHS AGO AFTER MY CAR ENGINE LIGTH CAME ON WHILE ON THE HIGHWAY AND I COULDNT ACCELERATE PASS 30 MILES PER HOUR.I HAD TO PRAY AND DRIVE TO THE NEAREST PLACE FOR THEM TO FIX IT.

NHTSA ID

11353083

Incident

Apr 14, 2020

Mileage

63,000 mi

HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER WAS DRIVING ON A CITY MAIN RD AND THE FRONT PASSENGER SIDE AXLE SLIPPED OUT FO SOCKET AND AND CAUSED MY CAR TO BE INOPERABLE

NHTSA ID

11129723

Incident

Sep 10, 2018

Mileage

100,750 mi

I HAVE BEEN NOTICING THAT MY CAR IS TAKING A VERY LONG TIME TO SPEED UP WHEN I'M STEPPING ON THE GAS. THE CAR JERKS AS WELL IT IS VERY UNSAFE. I WAS TRYING TO PASS THROUGH A GREEN LIGHT WHEN I NOTICE THE CAR IS MAKING A REALLY LOUD SOUND LIKE IM DRIVING FAST BUT THE CAR WAS NOT GOING PASS 20 MILES.

NHTSA ID

11065789

Incident

Jan 29, 2018

Mileage

84,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 10/06/16*LJ *TR

NHTSA ID

10894472

Incident

Aug 9, 2015

Mileage

35,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE VEHICLE WAS UNRESPONSIVE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED AND JERKED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING MORE THAN 200 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

NHTSA ID

10820473

Incident

May 1, 2015

Mileage

29,000 mi

WHEN YOU START THE CAR STALLS. AND HESITATES. THE TRANSMISSION DOES NOT DOWNSHIFT PROPERLY AND IS A SERIOUS SAFETY HAZARD. I WENT TO GET IN TRAFFIC AND THE CAR HESITATED AND ALMOST GOT ME HIT. IT APPEARS THAT ALL OVER THE BLOGS THIS IS A COMMON PROBLEM. THEY TRY TO CORRECT WITH A SOFTWARE UPDATE BUT TO NO AVAIL.

NHTSA ID

10744921

Incident

Jul 30, 2015

Mileage

52,000 mi

THE TRANSMISSION IN THE M37'S ARE REALLY BAD. THE 7 SPEED TRANSMISSION HAS A VERY DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP OR EVEN AFTER A RED LIGHT THERE IS A MAJOR DELAY BECAUSE THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. IT GOES THREW THE FIRST 3 GEARS WAY TO FAST AND SLOWS YOU DOWN TREMENDOUSLY. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR JUST WONT GO UNLESS YOU MASH THE PEDAL. WHEN YOU ARE CLIMBING A HILL AT 30 MILES AN HOUR, THE TRANSMISSION WILL BE IN 6TH OR 7TH GEAR. THIS IS VERY UNSAFE. I'VE RESEARCHED ONLINE ABOUT THIS TRANSMISSION ISSUE, THERE ARE A LOT OF COMPLAINT FROM CONSUMERS THAT OWN A 2011 2012 M37. PLEASE DO SOMETHING ABOUT THIS INFINITI! THANKYOU *TR

NHTSA ID

10628579

Incident

Aug 16, 2014

Mileage

44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INCIDENTS WHEN PROBLEM OCCURS ON HIGH-SPEED ROADWAY WITHOUT WARNING. *TR

NHTSA ID

10573299

Incident

Feb 5, 2014

Mileage

44,000 mi

THE AUTOMATIC TRANSMISSION IN THE INFINITI M37 SPORT HESITATES AND STRUGGLES TO FIND THE APPROPRIATE GEAR. EVEN UPON SOFT ACCELERATION, THE TRANSMISSION SHIFTS BETWEEN THE FIRST 3 GEARS BEFORE REACHING 20MPH AND ALL BETWEEN 1500-2000RPM. THIS CAN CREATE A HAZARDOUS SITUATION WHEN TURNING LEFT ACROSS A MULTI-LANE, DIVIDED ROAD--ESPECIALLY FROM A STOP. THE CAR SIMPLY WON'T ACCELERATE QUICKLY ENOUGH. SAME IS TRUE WHEN ENTERING A HIGHWAY ON-RAMP AT SPEEDS ABOVE 40MPH. THE CAR SIMPLY DOES NOT DOWNSHIFT QUICKLY ENOUGH TO PROVIDE ADEQUATE POWER FOR ACCELERATION. FOR A "SPORT" SEDAN, THIS IS UNACCEPTABLE AND DANGEROUS. *TR

NHTSA ID

10568960

Incident

Feb 17, 2014

Mileage

41,500 mi

MY INFINITI M37X HESITATES ON TAKE OFF. WHEN COMING TO A STOP THE TRANSMISSION SEEM TO BE DOWN SHIFTING AFTER COMING TO A STOP. IT SHIFTS AT RANDOM TIMES THROUGHOUT THE DRIVING CYCLE. THIS HAS BEEN HAPPENING FOR A LONG TIME. I'M TAKING THE CAR INTO THE DEALER THIS WEEK TO GET THE SOFTWARE UPDATED. THIS IS RIDICULOUS INFINITI. I'M HOPING THERE'S A PERMANENT FIX FOR THIS VERY SOON. *TR

NHTSA ID

10543962

Incident

Sep 2, 2013

Mileage

60,000 mi

I WAS TRYING TO ACCELERATE FROM OFF AN ON RAMP ONTO A HIGHWAY AND THE CAR COMPLETELY HESITATED. THE TRANSMISSION TOOK A GOOD TWO SECONDS TO ACCELERATE AND GET INTO A SAFE POSITION TO PASS, WHEN I WAS STRUCK FROM BEHIND BY A CAR IN THE SLOW LANE. I HAVE MADE A COMPLAINT BEFORE ABOUT THIS SAME ISSUE AND SOMETHING NEEDS TO BE DONE. I HAVE ALREADY SENT MY CAR TO THE DEALERSHIP AND THEY RESET THE TCM, BUT IT DID NOTHING. PLEASE GET BACK TO ME AT [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). THANKS *TR

NHTSA ID

10488826

Incident

Dec 14, 2012

Mileage

33,250 mi

THE TRANSMISSION IN THE M37'S HAVE A MAJOR FLAW. IT IS A 7 SPEED AND HAS A DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP THERE IS A MAJOR DELAY AND THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR WON'T GO. WHEN YOU SLOW DOWN THE TRANSMISSION WILL GEAR DOWN SPORADICALLY. WHEN YOU ARE CLIMBING A HILL AT 30 MILES AN HOUR, THE TRANSMISSION WILL BE IN 6TH OR 7TH GEAR. A SOFTWARE UPDATE WAS DONE TO THIS TRANSMISSION IN SEPTEMBER 2012 AND HELPED A LITTLE BUT IS STILL UNSAFE. BY RESEARCHING ONLINE ABOUT THIS TRANSMISSION ISSUE, THERE ARE A LOT OF COMPLAINT FROM CONSUMERS THAT OWN A 2011 2012 M37. THANK YOU. *TR

NHTSA ID

10480192

Incident

Mar 5, 2012

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND ALMOST HIT THE PERSON IN FRONT OF ME. ITS EXTREMELY SCARY AND INFINITI HAS NOTHING TO SAY ABOUT THIS? IT NOT ONLY DOES THAT BUT WHEN BREAKING IT DOWNSHIFTS BAD AND BUMPS AT TIMES. WITH THE AC ON I NOTICED IT DOES ALL OF THIS MORE FREQUENTLY, ALTHOUGH THE ISSUES ARE ALWAYS THERE. NOW IT RANDOMLY DROPS RPM'S ALMOST DOWN TO STALLING THEN KICKS IT BACK UP (CATCHES IT SELF - LARGE RPM SWINGS) WHILE AT A COMPLETE STOP. I'VE DONE THE ECU FLASHES AND OTHER TRICKS THAT HAVE DONE ABSOLUTELY NOTHING. SAD THING IS THIS CAR HAS ONE OF THE BEST DESIGNS AND MOST AMAZING INTERIORS, JUST ONE OF THE WORST ENGINE SET UPS EVER...VERY DANGEROUS AND THERE HAS BEEN A NUMBER OF TIMES MY CAR ALMOST JUMPED FORWARD WHILE BRAKING AND HIT THE PERSON IN FRONT OF ME. I AM REALLY UPSET, CAN SOMEONE PLEASE LOOK INTO THIS, THERE ARE A TON OF COMPLAINTS ONLINE AND NO ONE IS BEING HELD ACCOUNTABLE FOR A FIX. PLEASE SEE THIS LINK TO SEE SOME OF THE ISSUES, I THOUGHT I WAS THE ONLY ONE, BUT THAT'S NOT THE CASE. PLEASE HELP! *TR

NHTSA ID

10460603

Incident

Jul 1, 2010

Mileage

25 mi