RoadVitals

2004 INFINITI M45 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Oct 19, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 INFINITI M45, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine816.7%
  • Electrical510.4%
  • Interior & seats36.3%
  • Airbags24.2%
  • Brakes12.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

29
reports

From owner reports, verbatim

THIS VEHICLE'S YEAR, MAKE AND MODEL HAS A KNOWN FUEL GAUGE ISSUE THAT NISSAN/INFINITI CHOSE TO IGNORE FOR THE LONGEST TIME. I THOUGHT I WAS ONE OF THE LUCKY ONES BECAUSE MY CAR DIDN'T HAVE THE ISSUE BUT IT HAPPENED BACK IN SEPTEMBER OF 2011 WHILE DRIVING HOME FROM WORK. LUCKILY, IT WAS ONLY ME IN THE CAR AND I WAS ABLE TO COAST ONTO THE SHOULDER AND CALL MY WIFE TO BRING GAS FOR ME. *TR

NHTSA ID 10451633 · filed Mar 14, 2012

THIS CAR HAS A WELL-KNOWN ISSUE WITH THE FUEL GAUGE WHERE IT NO LONGER WORKS CORRECTLY. THIS RESULTED IN MY CAR RUNNING OUT OF FUEL AS THE INSTRUMENT WAS NOT WORKING CORRECTLY TO NOTIFY ME OF MY CORRECT FUEL AMOUNT, LEAVING ME STRANDED ON THE HIGHWAY. I BELIEVE THIS ISSUE IS ALREADY UNDER INVESTIGATION BY THE NHTSA. A RECALL SHOULD HAVE BEEN ISSUED FOR THIS AS IT IS A MANUFACTURER DEFECT. *TR

NHTSA ID 10449635 · filed Feb 28, 2012
All 29 reports naming fuel system

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED, AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

NHTSA ID 10783209 · filed Oct 19, 2015

TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE, WHERE IT WAS DETERMINED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.

NHTSA ID 10773839 · filed Sep 23, 2015
All 8 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER AN HOUR AND WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES OVER THE SPAN OF A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000...UPDATED 02-13-13 *BF UPDATED 02/14/13

NHTSA ID 10494564 · filed Jan 24, 2013

TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT THE OIL INDICATOR LAMP FAILED TO ILLUMINATE, INDICATING THAT THE OIL LEVEL WAS LOW. AS A RESULT, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE AND THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.

NHTSA ID 10463517 · filed Jun 29, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

FRAME ON DRIVERS SEAT BROKEN CAUSING SEAT TO LIST TO THE LEFT SIDE. PREVIOUSLY REPAIRED BY DEALER WHO INFORMED US AT THE TIME THAT IT COULD NOT BE REPAIRED AGAIN, IT WOULD NEED TO BE REPLACED AT AT COST OF APPROX $1800.00. SEAT CURRENTLY NOW NEEDS REPLACEMENT. THIS IS A ONE OWNER VEHICLE AND HAS BEEN MAINTAINED BY THE DEALERSHIP.

NHTSA ID 10544826 · filed Sep 22, 2013

WENT TO SIT IN CAR AND HEARD A LOUD POP AS I SAT. SEAT WAS THEN SHAKY AND UNSTABLE. FURTHER INSPECTION REVEALED THE SEAT WAS LOOSE OR BROKEN ON THE LEFT SIDE. TOOK CAR TO INFINITI WHERE I WAS TOLD THE SEAT CAME OUT OF THE TRACK AND THE SEAT TRACK NEEDED TO BE REPLACED AT A COST OF $1200. *TR

NHTSA ID 10502616 · filed Mar 13, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THE SIDE CURTAIN AIRBAG REMAINED ILLUMINATED ON THE WARNING PANEL. THE DEALER CONFIRMED THE AIR BAGS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED AT THE EXPENSE OF THE OWNER. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD INFORM THE CONTACT AT A LATER DATE IF THEY WERE ABLE TO ASSIST WITH REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 83,999.

NHTSA ID 10327196 · filed Apr 23, 2010

TL*THE CONTACT OWNS A 2004 INFINITI M45. HE TOOK THE VEHICLE TO DEALER FOR THE AIR BAG RECALL CONNECTOR IN 2009 AND HE NOTICED THAT AIR BAG LIGHT REMAINED ILLUMINATED. HE TOOK THE VEHICLE TO A DIFFERENT DEALER WHO CONFIRMED THAT THE RECALL REPAIR WAS NOT PERFORMED. HE CONTACTED THE MANUFACTURER WHO STATED THAT IT WAS A MINOR ERROR BY THE PREVIOUS DEALER. THE CONTACT STATED THAT THE MINOR ERROR COULD HAVE CAUSED A FATALITY IF HE WAS INVOLVED IN A CRASH WHILE DRIVING WITH A DEFECTED AIR BAG. THE FAILURE WAS CORRECTED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 80,200.

NHTSA ID 10316712 · filed Mar 4, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHT DID NOT ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V497000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 155,924.

NHTSA ID 10693943 · filed Mar 12, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .