RoadVitals

2012 INFINITI M56

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 4, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 21, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2012 INFINITI M56, most frequently naming the engine, electrical and fuel system categories. 3 safety recalls have been issued covering this model year; and 95 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine240.0%
  • Electrical120.0%
  • Fuel system120.0%
  • Steering120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V470000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Jun 21, 2024
7,222 units potentially affected
The defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
The risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
The remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Nissan North America, Inc.Manufacturer number R24A5, R24A7View on NHTSA.gov
20V755000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Dec 7, 2020
2,708 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
The risk: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
The remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Nissan North America, Inc.View on NHTSA.gov
14V683000

FUEL SYSTEM, GASOLINE

Nov 28, 2014
133,592 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
The risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.
The remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineFuel system
Filed Aug 4, 2022

My 2012 Infiniti M56 is having the same issues as the recall number 11V592000 My car is currently at an Infiniti dealership. It was noted that it was low on oil and the fusible link was destroyed to prevent the engine from seizing up. My life was put endanger as my car shut off at the red light intersection. I received no warning lamps or messages of symptoms prior to the failure. Failure 1st appeared July 17th, 2022 Summary NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK. Recall 11V592000 Consequence IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH. Car

NHTSA ID
11477571
Incident
Jul 17, 2022
Steering
Filed Nov 20, 2019

TL* THE CONTACT OWNS A 2012 INFINITI M56. WHEN THE STEERING WHEEL WAS LOWERED TO BE ADJUSTED AT A CERTAIN DEGREE, IT SEIZED OR BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA ID
11281394
Incident
Sep 1, 2019
Mileage
64,000 mi
Engine
Filed Apr 23, 2015

I WAS AT A COMPLETE STOP AT A INTERSECTION IN MY 2012 INFINITI M56X. UPON ACCELERATION THE CAR STARTED TO HESITATE AND JERK FORWARD (THE CHECK ENGINE LIGHT CAME ON) AS I WAS PUSHING ON THE GAS PEDAL. THE CAR BARELY CREPT THROUGH THE INTERSECTION AND I MADE IT TO A PARKING LOT. I PUT THE CAR IN PARK AND PUSHED ON THE ACCELERATOR THE ENGINE WAS LOOSING POWER AND SKIPPING REAL BAD. I HAD TO HAVE THE CAR TOWED TO THE DEALER BECAUSE IT WAS NOT DRIVABLE. THE DEALER SAID THAT THE CAM SENSORS WERE BAD. THE SENSORS WERE ALL REPLACED BUT THE PROBLEM CONTINUED. AFTER 4 MONTHS IN THE SHOP TRYING TO FIGURE OUT THE PROBLEM AND REPLACING NUMEROUS OF PARTS THE PROBLEM SEEMED TO HAVE GOTTEN BETTER HOWEVER, NOW AFTER THE REPAIRS THE CAR NOW HESITATES FROM A FULL STOP AND JERKS FORWARD AFTER INITIAL ACCELERATION. THE ENGINE SEEMS TO LOOSE POWER SOMETIMES WHILE ACCELERATING WHILE DRIVING. *TR

NHTSA ID
10712370
Incident
Oct 28, 2014
Mileage
97,988 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-029C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI M56 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013230—
2012Viewing330—
2011132037.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.