Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Jan 9, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 27, 1996
What this page shows
Our database holds 28 NHTSA owner-reported complaints for the 1992 INFINITI Q45. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 28 · page 1 of 2
ElectricalEngineTransmission
Filed Jan 9, 2007
Crash reported
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED SEVERAL OTHER REPAIRS AS WELL. THE DEALERSHIP SOLD HER THE VEHICLE THAT WAS NOT SAFE. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS SHE WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. *AK
NHTSA ID
10178243
Incident
Dec 21, 2006
Mileage
10,500 mi
Body & structure
Filed Jun 24, 2005
Fire reported
FACTORY INSTALLED BOSE RADIO SOUND SYSTEM, RIGHT REAR SPEAKER AMPLIFIER STARTED TO SMOKE & BURN. THE INCIDENT STARTED BY A STATIC SOUND,BLACK SMOKE,FIRE,WITHIN 3 MINUTES. RADIO STATIC FOR 3 MINUTES AS IF AN ELECTRICAL STORM WAS APPROCHING. INCIDENT PROGRESSED TO FIRE. F.D.OF NY CALLED. DRIVER ESCAPED. GAS TANK LOCATED BEHIND REAR SEAT, SIMILAR TO THE PINTO WHICH CAUSED MANY FIRES AND EXPLOSIONS IN THE PAST. COMPLAINT BY NHTSA LISTS " CONDITION COULD RESULT IN SMOKE OR FLAME AND POSSIBLY THE SPEAKER CATCHING FIRE" CAMPAIGN #98V284000 NISSAN OF NORTH AMERICA CALLED ME TO SAY THE ONUS OF RESPONSIBILITY WAS NOT THERES', BEFORE BOSE INVESTIGATION WAS CONCLUDED. BOSE IS STILL IN THE PROCESS OF INVESTIGATING THE PROBLEM. THE DETERMINATION OF WHAT CAUSE THE FAILURE IS STILL UNDER INVESTIGATION AS OF JUNE 24TH. A CHILDS SAFETY SEAT INSTALLED PROPERLY WOULD PLACE THE CHILD IN HARMS WAY OR WORSE, DUE TO A DESIGN FLAW. IE.GAS TANK BEHIND REAR SEAT,WIRES RESTING ON TANK. NHTSA ID 98V28400 RECALL #. UNITS AFFECTED 28,970 NOTHING WAS DONE TO CORRECT THE FAILURE. NISSAN SAID THEY ARE NOT RESPONSIBLE ODI 10124338 REPLACED CIRCUIT BOARD RECALLED DIDN'T CORRECT THE PROBLEM. NOTHING HAS BEEN REPLACED OR REPAIRED AS OF 6/24/2005
NHTSA ID
10126437
Incident
Jun 4, 2005
Other / unspecified
Filed Jun 6, 2005
Fire reported
DT: THE CONSUMER STATES THAT THERE WAS A RECALL ON HIS VEHICLE -- NHTSA CAMPAIGN ID #98V284000. THE RECALL WAS SUPPOSE TO BEEN CORRECTED ON FEB. 17, 1999, ACCORDING TO THE SHOP FOREMAN. ON JUNE 5, 2005, CONSUMER'S REAR SPEAKERS CAUGHT ON FIRE. THE CONSUMER IS CONCERNED BECAUSE THE SPEAKERS ARE ABOVE THE FUEL TANK. *TT
NHTSA ID
10124338
Incident
Jun 5, 2005
Fuel systemSteering
Filed Jun 7, 2003
THE CAR WHILE DRIVING JUST STARTED LEAKING GAS, WITH FAMILY IN THE CAR. THE STEERING COLUMN IS DEFECTIVE. *JB
NHTSA ID
10021216
Incident
May 6, 2003
Electrical
Filed Dec 3, 2001
Fire reported
CONSUMER REPLACED REAR SPEAKERS OF SOUND SYSTEM WITH AFTER MARKET PRODUCTS IN JUNE OF 1998 DUE TO A FIRE. RECEIVED NOTIFICATION THAT VEHICLE WAS AFFECTED BY RECALL 98V284000 CONCERNING REAR SPEAKER FIRE. MANUFACTURER WAS REFUSING SERVICE OR COMPENSATION BECAUSE PRODUCT WAS REPLACED WITH AFTER MARKET PARTS EVEN THOUGH HE HAD THE ORIGINAL COMPONENTS. *AK *SLC
NHTSA ID
899774
Incident
Jun 1, 1998
Transmission
Filed Aug 29, 2000
MANUFACTURER ISSUED A RECALL REGARDING THE FILTRATION AND COOLING PERFORMANCE FOR THE AUTOMATIC TRANSMISSION, RECALL STATES THAT AN EXTERNAL FILTER AND COOLER WOULD BE INSTALLED AND THE TRANSMISSION WOULD BE INSPECTED, VEHICLE IS EXPERIENCING PROBLEMS AND CONSUMER IS BEING REFUSED RECALL. *SLC
NHTSA ID
554164
Driver assistance
Filed Aug 18, 2000
HE WAS BACKING UP FROM THE DRIVEWAY AND ENGINE STARTED TO RISE UP, AND CRUISE CONTROL WASN'T ON. VEHICLE SUDDENTLY ACCELERATED. DRIVER HAD HIS FOOT ON BRAKE TO STOP VEHICLE FROM GOING ANY FURTHER. CONSUMER STATED THAT HE HAS APPOINTMENT TO TAKE IT TO DEALERSHIP.*AK
NHTSA ID
868130
Incident
Aug 12, 2000
Engine
Filed Feb 10, 2000
PLASTIC GUIDE BROKE, CAUSING TIMING CHAIN TO JUMP, CAUSING MANY VALVES TO BEND OR BREAK, AND CAUSING CRACK IN BLOCK. REQUIRED ENGINE REPLACMENT. NOW, 5 MONTHS LATER, THE SAME PROBLEM HAS OCCURRED AGAIN, REQUIRING ANOTHER NEW ENGINE. THE FIRST INCIDENT WAS DOCUMENTED BY AN AUTHORIZED BY INFINITI DEALER. MANUFACTURER WAS CONTACTED AT INITIAL OCCURRENCE, BUT DECLINED RESPONSIBILITY AND OFFERED ONLY TO GIVE A $1000.00 DISCOUNT ON PURCHASE OF NEW INFINITI.THERE APPEARS TO BE IDENTICAL COMPLAINTS FROM OTHER OWNERS DOCUMENTED IN YOUR ARCHIVES (SEE ODI I.D. 702338 & 833873). THIS HAS BEEN AN EXPENSIVE PROCESS AND I BELIEVE THAT INFINITI SHOULD BE MORE RESPONSIVE IN RESOLVING THIS MATTER. *AK
NHTSA ID
718549
Incident
Sep 1, 1999
Transmission
Filed Jan 19, 2000
WE WERE ON EAST-BAY FREEWAY, CENTER LANE, GOING 65 MPH, NO POWER...WE WERE FORTUNATE IT WAS CHRISTMAS MORNING AND NOT MUCH TRAFFIC...
NHTSA ID
717560
Incident
Dec 25, 1999
Transmission
Filed Jan 18, 2000
TOOK VEHICLE TO NISSAN DEALERSHIP...FIRST REPLACEMENT TRANSMISSION INSTALLED WAS FAULTY SO THEY THEN HAD TO RE-ORDER ANOTHER NEW TRANSMISSION TO INSTALL...OUR VEHICLE WAS NOT RETURNED UNTIL 1/12/00. *AK
NHTSA ID
717497
Incident
Dec 25, 1999
Transmission
Filed Sep 2, 1999
VEHICLE MADE A LOUD NOISE AND THE ENGINE COMPLETELY SHUT OFF. DELAER SAID THE VEHICLE NEEDED A NEW TRANSMISSION. *YC CONSUMER STATES THERE WAS NO WARNING OR INDICATION VEHICLE WAS GOING TO CUT OFF. *SLC
NHTSA ID
837369
Transmission
Filed Aug 18, 1999
THE KEY CAME OUT OF THE IGNITION WITHOUT THE CAR BEING IN PARK. *ET
NHTSA ID
782850
Incident
Feb 14, 1999
Transmission
Filed Apr 7, 1999
TRANSMISSION FAILS AND MAKES GRINDING NOISE AND HEAVY VIBRATION WHEN BEING DRIVEN. DEALER HAS BEEN CONTACTED. *AK
NHTSA ID
833680
Incident
Dec 18, 1998
Engine
Filed Feb 18, 1999
THE PLASTIC GUIDE ON THE TIMING CHAIN FAILED, TEHREFORE, TIMONG CHAIN DID NOT OPERATE PROPERLY, WHICH CAUSED ENGINE TO CRACK.REPLACED ENTIRE ENGINE. *AK
NHTSA ID
833873
Incident
Dec 28, 1998
Fuel system
Filed Feb 1, 1999
STRONG GAS SMELL FROM LEAKING FUEL LINES UNDER AIR PLENUM
NHTSA ID
702817
Incident
Dec 1, 1998
Engine
Filed Jan 18, 1999
THE 1992 INFINITI HAS A TIMING CHAIN THAT IS KEEP IN PLACE WITH PLASTIC GUIDES. THE GUIDES ON MY CAR FAILED AND THE ENGINE WAS COMPLETELY DESTROYED. THE MANUFACTURER SAYS THAT THE PLASTIC GUIDES ARE NOT A DEFECT. YET, THEY CHANGED TO METAL GUIDES STARTING IN 1993. ANOTHER INIFINTI DEALER (NOT MY DEALER) SAID THAT THEY ADVISE THEIR CUSTOMERS TO REPLACE THE PLASTIC GUIDES AS A PREVENTATIVE MEASURE. MY DEALER DID NOT RECOMMEND THAT TO ME, SINCE THERE WAS NO FORMAL INFINITI SERVICE ADVISORY OR RECALL. IN THE 3 AND A HALF YEARS SINCE I HAVE OWNED THE CAR, I HAVE TAKEN THE CAR TO THE DEALER FOR ALL ITS MAINTENANCE, INCLUDING OIL CHANGES AND RECOMMENDED MAINTENANCE PROCEDURES. I FEEL THAT SUCH A CATASTROPHIC FAILURE ON SUCH AN EXPENSIVE CAR INDICATES THAT THE USAGE OF THE PLASTIC GUIDES ON THE TIMING CHAIN WAS A VERY BAD DESIGN. I WOULD LIKE THE GOVERNMENT TO INVESTIGATE HOW MANY INFINITI Q45S THAT HAVE THIS PLASTIC GUIDE HAVE FAILED. I BELIEVE THAT THE PERCENTAGE WILL BE HIGH, AND THEREFORE INFINITI SHOULD BE RESPONSIBLE FOR REPLACING THEM WITH THE CURRENT DESIGN WHICH IS A METAL GUIDE WITH A MUCH LOWER FAILURE RATE. THANKS.
NHTSA ID
702338
Incident
Dec 28, 1998
Electrical
Filed Jan 11, 1999
RECALL 98V284000. FRONT SPEAKERS LOCATED IN THE FRONT DOORS HAVE THE SAME AMPLIFIER BOARD AS SPEAKERS LOCATED IN THE REAR, THAT COULD CAUSE A FIRE BECAUSE THEY DEVELOP THE SAME PROBLEM AS THE FRONT. MANUFACTURER CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
833280
Incident
Jan 11, 1998
Electrical
Filed Jan 9, 1999
Fire reported2 injuries reported
REAR STEREO SPEAKER INTEGRAL AMPLIFIER SHORT-CIRCUITED, CAUSING VEHICLE TO CATCH ON FIRE.
NHTSA ID
781800
Incident
Nov 14, 1998
AirbagsSteering
Filed Jan 8, 1999
Crash reported1 injury reported
CONSUMER WAS DRIVING WHEN SHE HIT A WATER OIL SPOT IN THE ROAD, VEHICLE BEGAN TO SPIN, FRONT OF VEHICLE HIT A WALL AND CONTINUED TO SPIN, THE SHIFTING WAS OFF LINE. AS CONSUMER TRIED TO TURN WHEEL SHE COULD NOT, VEHICLE STILL CONTINUED TO SPIN. THE VEHICLE HIT THE WALL ON THE PASSENGER'S SIDE, AND AIR BAGS DID NOT DEPLOY. *AK
NHTSA ID
833239
Incident
Jan 3, 1999
TransmissionVisibility
Filed Nov 18, 1998
ON MAY 6, 1992 CONSUMER PURCHASED VEHICLE NEW. WAS DRIVING UP STEEP HILL WHEN FELT TRANSMISSION SLIPPING. ALL OF A SUDDEN VEHICLE STOPPED. CONSUMER CALLED AAA WHO TOLD HIM THAT THERE WAS A MAJOR PROBLEM, AND CONSUMER TOOK VEHICLE TO JOE MACPHERSON INFINITI--33 AUTO CENTER DRIVE TUSTIN, CA. PHONE #92780---717-832-6111, CONTACT # FOR SCOTT LARRICK, SERVICE CONSULTANT. DEALERSHIP INDICATED THERE ALSO WAS HEATER CORE PROBLEMS, CONSUMER NEEDED TO CONTACT INFINITI, INFINITI #--800=-662-6200 CASE #--2728-651. *AK
NHTSA ID
829410
Incident
Oct 20, 1998
Electrical
Filed Oct 27, 1998
Fire reported1 injury reported
FACTORY BOSE AUDIO SYSTEM - SPEAKER IN THE TRUNK DIRECTLY ABOVE THE GAS TANK BURST INTO FLAMES. SPEAKER PARTS IN FLAMES FELL ON THE GAS TANK. CORRECTION TO REPORT ODI 700148 FOR MAKE AS INFINITI RATHER THAN INFINITY.
NHTSA ID
700149
Incident
Sep 4, 1998
Filed Aug 11, 1998
UNSPECIFIED.
NHTSA ID
539772
Engine
Filed Jul 1, 1997
WHEN DRIVING THE PISTON WHICH IS CONNECTING THE ROD BROKE, CAUSING THE ENGINE TO STALL AND CUT OFF WITH OUT PRIOR WARNING. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE FURTHER DETAILS. *AK
NHTSA ID
813678
Incident
Jun 8, 1997
Electrical
Filed Mar 17, 1997
Fire reported
WHILE DRIVING VEHICLE, SMELLED SMOKE AND PULLED VEHICLE OVER, AT THAT TIME DRIVER DISCOVERED THAT THERE WAS A FIRE IN THE ENGINE. FIRE DEPARTMENT STATED THAT THE FIRE WAS ELECTRICAL. THE VEHICLE WAS TOTALLED. *AK
NHTSA ID
810053
Incident
Mar 3, 1997
Body & structure
Filed Jan 7, 1997
HOOD HYDRALIC RISERS/HINGES STICKS, THIS CAUSED DAMAGE TO HOOD (CREASED WHEN CLOSING).
NHTSA ID
513531
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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