2019 INFINITI Q50 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 INFINITI Q50, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1122.4%
- Powertrain (other)612.2%
- Driver assistance612.2%
- Electrical612.2%
- Fuel system48.2%
- Suspension48.2%
- Steering48.2%
- Airbags24.1%
- Brakes24.1%
- Exterior lighting12.0%
- Interior & seats12.0%
- Body & structure12.0%
- Visibility12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.
own a 2019 Infiniti Q50 3.0t Sport with approximately 80,000 miles. The vehicle began experiencing engine knocking/ticking noises, rough idle, hesitation under acceleration, shaking, and intermittent misfire symptoms. The issue continued even after replacing spark plugs and ignition components. The dealership/mechanic reported possible internal engine damage and metal shavings in the oil, indicating potential failure of internal engine components. The vehicle has been regularly maintained with oil changes completed on schedule. This appears to be a widespread issue affecting many Infiniti and Nissan vehicles equipped with the VR30 3.0 twin-turbo engine. Numerous owners online report similar symptoms including engine knocking, turbo failure, metal contamination, loss of power, and premature engine failure at relatively low mileage. The issue creates a serious safety concern because the vehicle can lose power, hesitate during acceleration, or potentially fail while driving in traffic or on highways. I am requesting that NHTSA investigate repeated engine failures involving the VR30 engine platform used in Infiniti Q50/Q60 and related vehicles.”
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While operating the vehicle under normal driving conditions, the engine experienced a significant loss of power and reduced acceleration. The issue is believed to be related to turbocharger failure within the engine system. The loss of power created a safety concern, particularly when attempting to merge into traffic and maintain highway speeds. The vehicle did not respond as expected when acceleration was needed, which could increase the risk of an accident in certain driving situations. The problem has been confirmed by a dealership service department, and the vehicle is currently available for inspection. The diagnosis indicates that the turbochargers require replacement. Prior to the failure, there were limited warning signs. Any warning indicators were either minimal or appeared shortly before the issue became noticeable. The failure occurred at approximately 107,000 miles. Based on publicly available information, similar failures have been reported on this vehicle model, suggesting a possible pattern related to the turbocharger system.
Shortly after purchasing the vehicle, I began experiencing serious performance issues. While driving, the vehicle suddenly lost power, would not accelerate properly, and warning lights appeared on the dashboard. The vehicle eventually shut off while in operation. The vehicle was inspected by a dealership, which initially stated there were no issues. However, the problem continued and worsened. The vehicle was then inspected by an authorized Infiniti dealership, where technicians identified a consistent knocking noise coming from the engine. The dealership indicated that the noise is consistent with internal engine damage and recommended further inspection and likely engine replacement. The issue developed very shortly after purchase, and there were no prior indications that the vehicle had been damaged or misused. The sudden loss of power and engine failure created a potential safety hazard, especially while driving in traffic, as the vehicle was unable to accelerate and could have led to a dangerous situation. The vehicle is currently available for inspection, and the issue has been confirmed by a certified dealership. The cause of the failure is currently under further evaluation.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Vehicle was purchased December 2021 upon purchasing the vehicle I noticed the horn was not functioning, vehicle was taken back to dealership, they corrected the issue, then months later horn isn't functioning at all. Nor is Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning functioning on car. The automatic rain sensor isn't working at all.
I have 3 issues with the car. The braking issue presented itself last in time but is most important relative to safety. Around mid January 2022, my car, while I was driving, and without any notice, began to decelerate/brake for no reason. My car is equipped with front driver assist but there were no cars, hazards, in front of me. It was a clear, dry day and the car was warm. It was momentary and fortunately no one was behind me. The car beeped, but there was no other warning. The second time this same event happened, however, the accelerator pushed back against my foot. Again, no one was in front of me and it was a clear, dry day. The third time this happened, the car beeped and what I know now is the cruise control indicator, appeared on the display. I did not touch the cruise control to activate. The other two issues were that both display screens were blacking out and rebooting while driving, for no apparent reason. The other issue is with the Sirius XM satellite, which is not functioning properly. I have informed Sirius XM of this issue as well. Given all of these issues, possibly all electrical, I contacted my local Infiniti dealer to assess, with special concern for the random braking issue. The car was assessed and they could not duplicate any problems. They mentioned that perhaps if they had more time they may be able to duplicate the problems. The following Monday, I took the car to the dealership and left it overnight for assessment. I was called the next day and advised that they could not duplicate the issues. The dealership returned the car without making any repairs, diagnoses, or being to able to duplicate problems. Since the car has been returned to me, it has continued to have problems. The braking issue has happened twice since, with one time involving the accelerator pushing back. The screen has blacked out and gone into parking mode, while I was driving. I have contacted Infiniti corporate to advise of problems.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While operating the vehicle under normal driving conditions, the engine experienced a significant loss of power and reduced acceleration. The issue is believed to be related to turbocharger failure within the engine system. The loss of power created a safety concern, particularly when attempting to merge into traffic and maintain highway speeds. The vehicle did not respond as expected when acceleration was needed, which could increase the risk of an accident in certain driving situations. The problem has been confirmed by a dealership service department, and the vehicle is currently available for inspection. The diagnosis indicates that the turbochargers require replacement. Prior to the failure, there were limited warning signs. Any warning indicators were either minimal or appeared shortly before the issue became noticeable. The failure occurred at approximately 107,000 miles. Based on publicly available information, similar failures have been reported on this vehicle model, suggesting a possible pattern related to the turbocharger system.
Shortly after purchasing the vehicle, I began experiencing serious performance issues. While driving, the vehicle suddenly lost power, would not accelerate properly, and warning lights appeared on the dashboard. The vehicle eventually shut off while in operation. The vehicle was inspected by a dealership, which initially stated there were no issues. However, the problem continued and worsened. The vehicle was then inspected by an authorized Infiniti dealership, where technicians identified a consistent knocking noise coming from the engine. The dealership indicated that the noise is consistent with internal engine damage and recommended further inspection and likely engine replacement. The issue developed very shortly after purchase, and there were no prior indications that the vehicle had been damaged or misused. The sudden loss of power and engine failure created a potential safety hazard, especially while driving in traffic, as the vehicle was unable to accelerate and could have led to a dangerous situation. The vehicle is currently available for inspection, and the issue has been confirmed by a certified dealership. The cause of the failure is currently under further evaluation.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
This car has been drifting to the right since bought causing premature tire wear which has now been 5 sets of tires in 36k miles. The front right tire always seems to blow out. Alignment has always been knocked out in within weeks. Several independent shops point to defective bushings while infiniti doesn't see the issue. This same issue was recalled for the 2016 models. I've replaced the knuckle and lower control arm and now stays aligned but seems to causing premature tire wear and blowing the right front tire. I cant get more than 10k miles out of a set of tires and constant fighting with the car drifting to the right. I have several more documents. The consumer stated the reason for the drifting, the tire tears, and alignment knocking was due to a defective rack and pinion. The consumer stated that the dealerships are refusing to replace the defective part on the vehicle under the warranty that is now expired. Paying for alignments and tire replacements is a waste of money considering the root of the issue has not been fixed yet. The consumer stated that due to the multiple issues, they will not be able to do a private sell of the vehicle. The only option would be to sell it to the dealer.
The car sometimes turning - changing lanes - just various times the rear end will slide around - or skid. Just does it various times - does not matter if the road is wet or not. Infiniti Service did not find an issue - but there is definitely an issue. No certain time so hard to pinpoint what is causing it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.
This car has been drifting to the right since bought causing premature tire wear which has now been 5 sets of tires in 36k miles. The front right tire always seems to blow out. Alignment has always been knocked out in within weeks. Several independent shops point to defective bushings while infiniti doesn't see the issue. This same issue was recalled for the 2016 models. I've replaced the knuckle and lower control arm and now stays aligned but seems to causing premature tire wear and blowing the right front tire. I cant get more than 10k miles out of a set of tires and constant fighting with the car drifting to the right. I have several more documents. The consumer stated the reason for the drifting, the tire tears, and alignment knocking was due to a defective rack and pinion. The consumer stated that the dealerships are refusing to replace the defective part on the vehicle under the warranty that is now expired. Paying for alignments and tire replacements is a waste of money considering the root of the issue has not been fixed yet. The consumer stated that due to the multiple issues, they will not be able to do a private sell of the vehicle. The only option would be to sell it to the dealer.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Air bags failed. Auto has 28,000 miles and has no accidents. Warning light showed that airbags were not working June 2026. Auto brought to dealer, and it is a very costly job to fix. Auto just out of warranty in years not miles. Infiniti in previous years has had a recall on their cars, but not my VIN number for failing airbags. This is a manufacturing defect, and it should not have to cost me. Infiniti has offered a partial discount.
The car was involved in an accident, after the shop checked the vehicle it was brought to our attention that the air bags got stuck and did not deploy because of a malfunction. I was not aware of this which it could put my son in really dangerous situation. I checked for recalls and none has been open for this particular car.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2019 INFINITI Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP ABRUPTLY WITH NO OBJECT OR VEHICLE NEARBY. THE CONTACT ALSO STATED THAT THE HIGH-PRESSURE FUEL LINES WERE LEAKING CAUSING AN ODOR OF FUEL TO BE PRESENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49.*DT *TR
THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS AND STAYS SHIFTED. IT IS HARDER TO TURN LEFT THAN IT IS TO TURN RIGHT.*DT CONSUMER STATED SHE NOW HAS A BENT STRUT AND MANUFACTURER TOLD THE DEALERSHIP TO RELEASE THE CAR UNTIL CONSUMER SETTLED THE CLAIM WITH HER LAWYER.*JB*DT*DT*JB CONSUMER STATED THERE ARE MULTIPLE MANUFACTURER DEFECT.*JB*DT *DL
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Passenger front seat shakes/vibrates even at lower speeds and it makes lots of noise. Tires were checked and has nothing to do with tires. I actually googled issue on my model and there are tons of posts with this exact issue. I have an appointment for dealership to look at issue in the next couple of weeks. My concern is that other consumers who have had issue that I’ve read about online had not had the problem rendered. It was not considered part of warranty. I’m my opinion, it should because it’s an obvious defect. I should not have to pay out of pocket to have this corrected if it’s defective.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2019 INFINITI Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .