RoadVitals

2019 INFINITI Q60 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jul 4, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 19, 2019

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2019 INFINITI Q60. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Electrical
Filed Jul 4, 2025

I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer. Both cameras needed replacement at a cost of $4,359.27. Infinity denied liability for camera failures despite Internet confirmation that such camera failures on Q60's are "not uncommon" (Google AI search result, attached) and that recalls of both Nissan and Infinity automobiles due to camera issues are ongoing.

NHTSA ID
11671224
Incident
Jul 2, 2025
Exterior lighting
Filed Sep 3, 2024

Driving at night head light went out.

NHTSA ID
11612222
Incident
Sep 1, 2024
Driver assistanceElectrical
Filed Jan 20, 2021

SCREEN IN VEHICLE GOES BLACK WHICH DISABLES REAR CAMERA VISIBILITY, WHICH IS A SAFETY HAZARD. THIS HAPPENS IN MOTION OR WHEN AT A STOP. THIS IS KNOWN ISSUE GOING BACK TO 2017 WITH INFINITI AND THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE. I AM TOLD BY THE DEALERSHIP THEY CAN'T REPLICATE THE ISSUE. THEY DON'T NEED TO REPLICATE IT, IT IS A KNOWN ISSUE THAT HAS BEEN IGNORED BY INFINITI.

NHTSA ID
11389071
Incident
Oct 6, 2020
Mileage
10,000 mi
Driver assistance
Filed Nov 19, 2019

TL* THE CONTACT'S SIBLING OWNS A 2019 INFINITI Q60 COUPE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO OTHER VEHICLE IN THE IMMEDIATE VICINITY. THE VEHICLE WAS TAKEN TO FETTE INFINITI (1137 US-46, CLIFTON, NJ 07013, (973) 320-7508) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ID
11281035
Incident
Mar 12, 2019
Mileage
100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .