1999 INFINITI QX4 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 INFINITI QX4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension1421.5%
- Steering1421.5%
- Body & structure812.3%
- Fuel system69.2%
- Electrical57.7%
- Engine46.2%
- Powertrain (other)34.6%
- Visibility23.1%
- Brakes23.1%
- Exterior lighting23.1%
- Other / unspecified23.1%
- Airbags23.1%
- Tires & wheels11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
Unknown. Steering is rough. Sounds
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
Unknown. Steering is rough. Sounds
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT BOTH REAR EXTERIOR AND INTERIOR DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
1999 INFINITI QX4. CONSUMER STATES RAPID RUST OF VEHICLE *TGW THE CONSUMER STATED ONE YEAR AFTER THE VEHICLE WAS PURCHASED, SHE NOTICED RUSTING AROUND THE DRIVER SIDE MIRROR. SHORTLY AFTER, IT BEGAN TO RUST ON BOTH FENDERS. IN THE NEXT FEW YEARS, THE VEHICLE BEGAN TO RUST OUT RAPIDLY. BOTH FENDERS, THE REAR HATCH, RUNNERS, SIDE MIRRORS, GAS TANK, GAS TANK COVER, GAS TANK NECK AND PIPES ALL HAD RUST OUT. THE CONSUMER STATED THE VEHICLE WAS POORLY DESIGNED, BECAUSE THE FENDER WELDS HELD LEAVES, DIRT AND WATER FROM THE HOOD. ALSO, IN THE WINTER WHEN THERE WAS SNOW AND ICE ON THE ROAD, THE VEHICLE HAD TO BE PLACED IN 4-WHEEL DRIVE OR IT WOULD SLIDE OUT OF CONTROL. THE STEERING COLUMN HAD TO REPLACED AND NEEDS TO BE REPLACED AGAIN, BECAUSE IT WAS DIFFICULT TO TURN AND THE DRIVER SIDE STRUT WAS MAKING A NOISE. *JB
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
JUST BOUGHT THE CAR USED 5 MONTHS AGO AND IT'S NOT WORKING DUE TO STRUT HOUSING AND FUEL FILLER TUBE RECALLS. I'M DISABLED AND HOMELESS CURRENTLY AND WITHOUT THE ABILITY TO DRIVE MY VEHICLE.
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ODOMETER NOT OPERATING - NOT FUNCTIONING AT ALL
1. STEREO AMPLIFIER FUSE BLEW. (15 AMP) 2. FUSE REPLACED 3. WHILE DRIVING THE CAR SMELLED SMOKE. 4. ALL DASH LIGHTS AND ELECTRICAL SYSTEM WENT BLACK. 5. SMOKE STARTED COMING FROM UNDER THE DASH BOARD. 6. CAR REMAINED RUNNING, HEAD LIGHTS FUNCTIONED. 7. AFTER TURNING THE CAR OFF, LARGE AMOUNTS OF SMOKE CAME FROM BEHIND AND UNDER THE DASH BOARD. 8. CAR WOULD NOT START AND ALL ELECTRICAL SYSTEM NON RESPONSIVE. 9. INSPECTION OF DASH WIRING HARNESS REVEALED EXTREME MELTING AND DAMAGE TO INTERIOR WIRING HARNESS IN THE AREA OF THE FUSE BOX AND ALL CONNECTIONS TO ELECTRICAL SYSTEMS. 10. VEHICLE IS COMPLETELY INOPERABLE AND AT DEALER FOR INSPECTION AND POSSIBLE REPAIR. 11. COMPLICATION VEHICLE WAS MANUFACTURED FOR NISSAN NORTH AMERICA AND IS NOW REGISTERED AND DRIVEN IN THE MIDDLE EAST (MANAMA, BAHRAIN) NOT SURE IF NISSAN MIDDLE EAST WILL BE AWARE OF ANY RECALLS OR PROBLEMS WITH NORTH AMERICAN SPECIFICATIONS. I AM FROM THE USA AND THE PRESENT OWNER OF THE VEHICLE, SUBMITTED BECAUSE CAR WAS BROUGHT FROM THE USA TO MIDDLE EAST. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS
CONSUMER STATED O2 SENSOR WAS CAUSING CHECK ENGINE LIGHT TO COME ON AND STAY ON. THIS HAS BEEN GOING ON FOR THE LAST 6 MONTHS. CONSUMER TOOK THE VEHICLE TO THE MECHANIC, AND WAS SUBJECTED TO HAVING A WIRING HARNESS INSTALLED. CONSUMER HAD THAT DONE, BUT IT DID NOT SOLVE THE PROBLEM. THEY WERE TALKING ABOUT ANOTHER $1200.00 TO REPAIR SOMETHING ELSE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,380.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THIS WAS AS CLOSE TO A DISASTER AS I EVER WANT, THE PERFECT STORM IN DRIVING. I WAS DRIVING, WITH MY TWO SMALL GRANDCHILDREN IN THE BACKSEAT, AT NIGHT, IN A STORM THAT WARRANTED A SEVERE STORM WARNING. THE RAIN WAS COMING DOWN IN BUCKETS AS I MET ANOTHER CAR ON A CURVE. I HIT THE DIMMER SWITCH AND MY LIGHTS WENT OUT COMPLETELY. IN A PANIC, I HIT IT AGAIN AND THEY CAME BACK ON IN FULL BRIGHT MODE. THE POOR DRIVER I WAS MEETING GOT BRIGHT LIGHT, TOTAL BLACK DARKNESS AND BACK TO BRIGHT LIGHTS SO I REALLY OWE HIM OR HER A LOT OF GRATITUDE FOR HOLDING IT TOGETHER TOO. IN REENACTING THE SCENE LATER, I REALIZED THAT THIS HAPPENED BECAUSE OF A DESIGN THAT SHOULD NEVER, NEVER HAVE BEEN ACCEPTED. THE DIMMER SWITCH AND THE ON OFF SWITCH ARE ONE AND THE SAME. WHEN I PULLED BACK ON THE DIMMER, ALL I HAVE TO DO IS LEAN SLIGHTLY DOWN AND IT TURNS THE LIGHTS OFF. IF NO ONE HAS DIED FROM THIS, IT IS ONLY A MATTER OF TIME. AS AN ADDENDUM, I WOULD REALLY LIKE TO ENCOURAGE YOUR ORGANIZATION TO REQUIRE THAT ALL VEHICLES DRIVEN IN THE US HAVE THE SAME SWITCHED FOR LIGHTS AND WIPERS. IT IS RIDICULES TO HAVE TO SEARCH FOR THESE IN A DRIVING SITUATION. *TR
FRONT WINDSHIELD ON PASSENGER'S SIDE IS DISTORTED AT THE BOTTOM. WINDSHIELD HAS A SEPARATION IN IT WHICH CAUSES PASSENGER TO BECOME DIZZY WHEN LOOKING OUT. PLEASE GIVE ANY FURTHER DETAILS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE HEARD A RATTLING AND SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. FOUR MONTHS LATER THE BRAKE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE STRUT HOUSING TOWER DROPPED AND DAMAGED THE BRAKE LINE, CAUSING BRAKE FLUID TO DRAIN OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT) BUT THE DEALER REFUSED TO REPAIR THE VEHICLE AS THEY HAD PREVIOUSLY REPAIRED THE DRIVER'S SIDE UNDER THE SAME RECALL A YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED AND STATED THE REPAIR WOULD NOT BE COVERED BECAUSE THE BRAKE LINE WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 182,491 AND THE CURRENT MILEAGE WAS 187,257.
I WAS DRIVING AT A SLOW RATE OF SPEED WHEN I FELT AND HEARD A NOISE IN THE STEERING COLUMN AND BRAKE PEDAL. UPON FURTHER INSPECTION I SAW THE DRIVER SIDE STRUT TOWER HAD BROKEN LOOSE FROM THE WELDS ON THE FRAME CAUSING THE TOWER TO BECOME DISLODGED FROM THE FRAME ITSELF.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS
THIS WAS AS CLOSE TO A DISASTER AS I EVER WANT, THE PERFECT STORM IN DRIVING. I WAS DRIVING, WITH MY TWO SMALL GRANDCHILDREN IN THE BACKSEAT, AT NIGHT, IN A STORM THAT WARRANTED A SEVERE STORM WARNING. THE RAIN WAS COMING DOWN IN BUCKETS AS I MET ANOTHER CAR ON A CURVE. I HIT THE DIMMER SWITCH AND MY LIGHTS WENT OUT COMPLETELY. IN A PANIC, I HIT IT AGAIN AND THEY CAME BACK ON IN FULL BRIGHT MODE. THE POOR DRIVER I WAS MEETING GOT BRIGHT LIGHT, TOTAL BLACK DARKNESS AND BACK TO BRIGHT LIGHTS SO I REALLY OWE HIM OR HER A LOT OF GRATITUDE FOR HOLDING IT TOGETHER TOO. IN REENACTING THE SCENE LATER, I REALIZED THAT THIS HAPPENED BECAUSE OF A DESIGN THAT SHOULD NEVER, NEVER HAVE BEEN ACCEPTED. THE DIMMER SWITCH AND THE ON OFF SWITCH ARE ONE AND THE SAME. WHEN I PULLED BACK ON THE DIMMER, ALL I HAVE TO DO IS LEAN SLIGHTLY DOWN AND IT TURNS THE LIGHTS OFF. IF NO ONE HAS DIED FROM THIS, IT IS ONLY A MATTER OF TIME. AS AN ADDENDUM, I WOULD REALLY LIKE TO ENCOURAGE YOUR ORGANIZATION TO REQUIRE THAT ALL VEHICLES DRIVEN IN THE US HAVE THE SAME SWITCHED FOR LIGHTS AND WIPERS. IT IS RIDICULES TO HAVE TO SEARCH FOR THESE IN A DRIVING SITUATION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THIS WAS AS CLOSE TO A DISASTER AS I EVER WANT, THE PERFECT STORM IN DRIVING. I WAS DRIVING, WITH MY TWO SMALL GRANDCHILDREN IN THE BACKSEAT, AT NIGHT, IN A STORM THAT WARRANTED A SEVERE STORM WARNING. THE RAIN WAS COMING DOWN IN BUCKETS AS I MET ANOTHER CAR ON A CURVE. I HIT THE DIMMER SWITCH AND MY LIGHTS WENT OUT COMPLETELY. IN A PANIC, I HIT IT AGAIN AND THEY CAME BACK ON IN FULL BRIGHT MODE. THE POOR DRIVER I WAS MEETING GOT BRIGHT LIGHT, TOTAL BLACK DARKNESS AND BACK TO BRIGHT LIGHTS SO I REALLY OWE HIM OR HER A LOT OF GRATITUDE FOR HOLDING IT TOGETHER TOO. IN REENACTING THE SCENE LATER, I REALIZED THAT THIS HAPPENED BECAUSE OF A DESIGN THAT SHOULD NEVER, NEVER HAVE BEEN ACCEPTED. THE DIMMER SWITCH AND THE ON OFF SWITCH ARE ONE AND THE SAME. WHEN I PULLED BACK ON THE DIMMER, ALL I HAVE TO DO IS LEAN SLIGHTLY DOWN AND IT TURNS THE LIGHTS OFF. IF NO ONE HAS DIED FROM THIS, IT IS ONLY A MATTER OF TIME. AS AN ADDENDUM, I WOULD REALLY LIKE TO ENCOURAGE YOUR ORGANIZATION TO REQUIRE THAT ALL VEHICLES DRIVEN IN THE US HAVE THE SAME SWITCHED FOR LIGHTS AND WIPERS. IT IS RIDICULES TO HAVE TO SEARCH FOR THESE IN A DRIVING SITUATION. *TR
1999 INFINITY QX4 LEFT REAR WHEEL SEPARATED FROM VEHICLE. *TS THE VEHICLE'S LEFT REAR QUARTER PANEL WAS SCUFFED AND THE LEFT REAR TIRE/RIM WAS DAMAGED (OHIO TRAFFIC CRASH REPORT). *NM THE TIRES HAD BEEN ROTATED 30 DAYS PRIOR TO THE INCIDENT. THE DEALER ACCEPTED RESPONSIBILITY FOR THE INCIDENT WHEN THEY SAW PICTURES OF THE DAMAGED AREA. THE VEHICLE WAS REPAIRED AT NO CHARGE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS
VEHICLE REAR ENDED ANOTHER VEHICLE AT 15 MPH, AND FROTAL AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN CONTACTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
STEERING WHEEL SHOOK. VEHICLE HAS BEEN AT DEALER 9 TIMES FOR THIS PROBLEM, COULD NOT SOLVE PROBLEM. DEALER HAS DONE WHEEL ALIGNMENT/REPLACED TIRES AND RACK AND PINION. BUT, THIS DID NOT IMPROVE CONDITION. FACTORY REPRESENTATIVE STATED ONCE RACK AND PINION WAS REPLACED AND MOST CONSUMERS WERE SATISFIED.*AK*TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .