RoadVitals

2024 INFINITI QX50 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 11, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Aug 26, 2025

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2024 INFINITI QX50. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Driver assistanceElectricalExterior lighting
Filed Jun 11, 2026

Vehicle screens repeatedly rebooting over a 2 month period. Auto high beams stopped working. Chassis control error on dash occurred. Smoke smell in cabin occurred after dealer returned the vehicle from a repair attempt. Vehicle had to be towed back up . Dealer reporting they can not recreate errors and want to return it. It’s a safety hazard . Has been at the mechanics for over 20 business days. Dealer being unprofessional and swearing at the customer. Vehicle reported crash detection to emergency services in its own when sitting in a fast food drive through.

NHTSA ID
11743558
Incident
May 14, 2026
EngineFuel systemPowertrain (other)
Filed Jun 10, 2026

Engine bearing failures, sudden loss of power, stalling, or complete engine failure — creating crash risks.

NHTSA ID
11743319
Incident
May 1, 2026
Interior & seats
Filed Apr 6, 2026
Fire reported

I was driving from [XXX] to [XXX] on Saturday, March 28th. I started smelling a strong, chemical odor and my eyes started burning and watering, so I pulled off of the highway and found that my back passenger side seat heater had started burning. There was a pillow and a down jacket on the seat that also burned. It really scared me because I was in the middle of nowhere and only had a cup with ice, but luckily there was a mud puddle that I was able to get some water from and pour on the back seat. My granddaughter was riding in that seat in her booster seat the night before. I am thankful she or no one else was in the seat when it burned. There were no warning lights or messages appear - I just smelled the burning. I had to continue to drive the car with the windows down to my son's home in West Virginia, and on Monday, March 30th, we took the car and dropped it off at the nearest Infiniti dealership (Cochran Infiniti in Monroeville, PA). We spoke with the service manager and many employees came to inspect and they all said they had never seen anything like this before. They confirmed there had been no recalls on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11729452
Incident
Mar 28, 2026
Driver assistanceElectrical
Filed Aug 26, 2025

The system falsely beeps and displays collision alerts even when no vehicles or objects are present. The system has also initiated braking on the highway with no obstacle present, which is a major safety concern for me and for other drivers. Conversely, when an actual vehicle approached too closely, the system failed to alert or respond at all.

NHTSA ID
11683175
Incident
Aug 26, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .