2007 INFINITI QX56 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 INFINITI QX56, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes932.1%
- Suspension725.0%
- Electrical414.3%
- Other / unspecified27.1%
- Steering27.1%
- Fuel system13.6%
- Driver assistance13.6%
- Airbags13.6%
- Exterior lighting13.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN DRIVING AT SLOW SPEEDS BREAK LIGHT COMES ON, AND THE BRAKES VIBRATE. I'VE TAKEN THE CAR TO THE DEALERSHIP AND THE TECHNICIANS COULD NOT FIND THE PROBLEM. I THEN SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE AND THE BRAKES WORKED PROPERLY. THE SAME ISSUE HAS HAPPENED TWICE, ONCE AT LAX, AND THE MOST RECENT BEING TODAY 6/11/2019.
WHILE DRIVING THE SUV ON THE HIGHWAY I WENT TO BRAKE AND IT ACTED AS IF THE ABS BRA KING SYSTEM ENGAGED. THE BRAKE LIGHT CAME ON THE DASH. I PULLED OFF THE HIGHWAY AND TURNED THE CAR OFF. WHEN I STARTED THE CAR AGAIN THE BRAKE LIGHT WENT OUT AND THE BRAKES ACTED AS NORMAL AFTER THAT.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE DRIVING AND I GO OVER A BUMP THE CAR JUMPS TO THE SIDE. ALSO LIGHTS ON DASH STAY ON FOR SEATBELTS, TIRE PRESSURE.
VEHICLE FEELS AS THOUGH IT IS JUMPING SIDE BY SIDE ON THE ROAD WHILE DRIVING OVER SMALL BUMPS ON THE PAVEMENT. REQUIRES FIRM GRIP ON STEERING WHEEL TO MAINTAIN CONTROL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THERE IS AN ELECTRICAL MALFUNCTION THAT HAS CAUSED MY HORN TO WORK ONLY WHEN THE STEERING WHEEL IS SIDEWAYS AND IT ALSO AFFECTS MY ABILITY TO CONTROL MY DRIVERS SEAT POSITIONING. THIS IS VERY DANGEROUS A CAR CUT ME OFF ON THE FREEWAY AT VERY CLOSE DISTANCE. I WOULD HAVE NEVER KNOWN THAT THERE WAS AN ISSUE IF THIS DID NOT HAPPEN.
MY TRUCK COMPLETELY SHUTS OFF WHILE DRIVING LONG DISTANCES ON THE FREEWAY AT SPEEDS GREATER THAN 60 MPH AND THEN SLOWING DOWN IN STOP AND GO TRAFFIC. IT ALSO FALLS DEAD ON LOCAL ROADS AT 30-40 MPH. I CAN LITERALLY PRESS THE GAS PEDAL TO THE FLOOR AND WITH NO PRESSURE TO THE ACCELERATOR. THERE ARE NO WARNING CODES OR ALERTS WHEN THIS HAPPENS. I TOOK MY VEHICLE TO THE SOUTHWEST INFINITI PAID FOR UNNECESSARY SERVICE AND THE PROBLEM STILL REMAINS. I AM ABLE TO RESTART THE VEHICLE;BUT FROM ONLY PARK OR NEUTRAL. I THEN HAVE TO REV UP THE ENGINE FOR AT LEAST 5 MINS BEFORE I AM ABLE TO GET ANY TYPE OF ACCELERATION. THIS IS VERY DANGEROUS AND I ALMOST GOT HIT SEVERAL TIMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TOOK MY CAR TO GET NEW BREAKS AND HE SAID I NEEDED NEW CONTROL ARMS. I ASKED HOW I KNOW AND HE SAID TIRE WEAR. I HAVE GONE THRU 6 SETS ( THOUGHT IT WAS BECAUSE IT WAS A HEAVY SUV AND A MAKE A LOT OF RIGHT TURNS) HE ALSO SAID BACK END SLIPPING (THIS HAS HAPPENED A LOT AS WELL I THOUGHT IT WAS BECAUSE NOTHING WAS IN THE BACK LIKE A TRUCK) I CALLED INFINITI AND THEY SAY I HAVE TO PAY $95 AND NO GUARANTEE THEY WILL FIX IT FOR FREE. I SEE A BUNCH OF STUFF ONLINE ABOUT 2007 CONTROL ARMS SO NEED TO KNOW WHY MY CAR IS NOT INCLUDED OR AT LEAST LOOKED AT FOR FREE. *TR
I PURCHASED NEW TIRES AT INFINITI OF COCONUT CREEK SEPTEMBER 2012. THERE IS A VIBRATION AND NOISE AT LOW SPEED, BELOW 30 MPH. I TOOK IT BACK TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT IS NOT THE TIRES, IT IS THE SUSPENSION THAT IS LOOSE AND I WILL JUST HAVE TO LIVE WITH IT. PER THE DEALER, INFINITI KNOWS THERE IS A PROBLEM WITH THE SUSPENSION ON THE QX56 AND THE ARMADA AND THERE IS NO FIX. THEY WILL NOT REPLACE THE SUSPENSION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
VEHICLE FEELS AS THOUGH IT IS JUMPING SIDE BY SIDE ON THE ROAD WHILE DRIVING OVER SMALL BUMPS ON THE PAVEMENT. REQUIRES FIRM GRIP ON STEERING WHEEL TO MAINTAIN CONTROL. *TR
WHILE TRAVELING AT NORMAL HIGHWAY SPEEDS ANY ROAD IMPERFECTIONS, POT HOLES, BRIDGES, OR BUMPS WILL CAUSE THE VEHICLE TO VEER TO THE RIGHT AND FEEL AS THOUGH YOU ARE LOOSING CONTROL. TWO HANDS MUST BE USED WHILE ENCOUNTERING ANYTHING OTHER THAN A PERFECT ROAD. IT IS EXTREMELY SCARY AND UNSAFE WHEN TRAVELING AT SPEEDS GREATER THAT 50 MPH. IT FEELS AS THOUGH THE REAR OF THE VEHICLE IS GETTING READY TO PASS THE FRONT. THIS IS OUR FAMILY VEHICLE AND I FEAR FOR MY FAMILIES SAFETY WHILE DRIVING. THE SUSPENSION HAS BEEN CHECKED AND HAS BEEN FOUND TO BE IN WORKING ORDER ALTHOUGH IT IS OBVIOUS SOMETHING IS EXTREMELY WRONG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY TRUCK COMPLETELY SHUTS OFF WHILE DRIVING LONG DISTANCES ON THE FREEWAY AT SPEEDS GREATER THAN 60 MPH AND THEN SLOWING DOWN IN STOP AND GO TRAFFIC. IT ALSO FALLS DEAD ON LOCAL ROADS AT 30-40 MPH. I CAN LITERALLY PRESS THE GAS PEDAL TO THE FLOOR AND WITH NO PRESSURE TO THE ACCELERATOR. THERE ARE NO WARNING CODES OR ALERTS WHEN THIS HAPPENS. I TOOK MY VEHICLE TO THE SOUTHWEST INFINITI PAID FOR UNNECESSARY SERVICE AND THE PROBLEM STILL REMAINS. I AM ABLE TO RESTART THE VEHICLE;BUT FROM ONLY PARK OR NEUTRAL. I THEN HAVE TO REV UP THE ENGINE FOR AT LEAST 5 MINS BEFORE I AM ABLE TO GET ANY TYPE OF ACCELERATION. THIS IS VERY DANGEROUS AND I ALMOST GOT HIT SEVERAL TIMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TOOK MY CAR TO GET NEW BREAKS AND HE SAID I NEEDED NEW CONTROL ARMS. I ASKED HOW I KNOW AND HE SAID TIRE WEAR. I HAVE GONE THRU 6 SETS ( THOUGHT IT WAS BECAUSE IT WAS A HEAVY SUV AND A MAKE A LOT OF RIGHT TURNS) HE ALSO SAID BACK END SLIPPING (THIS HAS HAPPENED A LOT AS WELL I THOUGHT IT WAS BECAUSE NOTHING WAS IN THE BACK LIKE A TRUCK) I CALLED INFINITI AND THEY SAY I HAVE TO PAY $95 AND NO GUARANTEE THEY WILL FIX IT FOR FREE. I SEE A BUNCH OF STUFF ONLINE ABOUT 2007 CONTROL ARMS SO NEED TO KNOW WHY MY CAR IS NOT INCLUDED OR AT LEAST LOOKED AT FOR FREE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TAKATA RECALL MY AIRBAG LIGHT HAS BEEN FLASHING ACCOMPANIED BY SOME CLICKING SOUND OR NOISE THAT STOPS AFTER SOME SECONDS.THIS HAPPENS EACH TIME I TURN ON THE CAR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT CONDENSATION BEGAN TO BUILD IN THE HEADLIGHTS. THE HEADLIGHTS LATER FAILED AND THE CONTACT DISCOVERED THAT THERE WAS A CRACK IN THE SEAL OF THE HEADLIGHT ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THEY KEPT THE LIGHT ASSEMBLY IN STOCK BECAUSE THE FAILURE WAS COMMON. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 56,000. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .