RoadVitals

2002 International 4800

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 24, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 International 4800. 4 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V169000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Mar 24, 2015
500 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain model year 1999-2002 International 4800 4x4 trucks manufactured June 30, 1999, through May 28, 2002, and equipped with Fabco TC-200 transfer cases. The field remedy that these vehicles received as part of Navistar recall 05501 (NHTSA recall number 03V-415), a double Cardan front driveshaft, may seize under certain conditions.
The risk: If the double Cardan joint of the driveshaft seizes, the front driveshaft may separate and under certain conditions, potentially cause a front axle lockup, increasing the risk of a crash.
The remedy: Navistar will notify owners, and dealers will install front driveshaft guards at both ends of the shaft and lockout front wheel hubs. Any drive shaft that is found with loose or binding double Cardan joints at either end will be replaced, free of charge. The recall began on June 16, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15506. Note: This recall supersedes recall 14V-520 which provided an interim-only remedy of disconnecting the front driveshaft.
Navistar, Inc.Manufacturer number 15506View on NHTSA.gov
03V415000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Oct 22, 2003
596 units potentially affected
The defect: ON CERTAIN 4X4 VEHICLES EQUIPPED WITH A FABCO TC-200 TRANSFER CASE, AN EXCESSIVE FRONT DRIVE SHAFT ANGLE MAY CAUSE ACCELERATED WEAR AND FAILURE OF THE DRIVE SHAFT AND RELATED COMPONENTS.
The risk: THIS FAILURE CAN CAUSE THE FRONT DRIVE SHAFT TO BECOME SEPARATED FROM THE VEHICLE WITHOUT WARNING AND FALL INTO THE PATH OF OTHER VEHICLES ON THE HIGHWAY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE EXISTING FRONT DRIVE SHAFT WITH A DOUBLE-CARDAN TYPE SHAFT. THE OWNERS WILL BE NOTIFIED BEGINNING ON FEBRUARY 28, 2005, CONCERNING THE FINAL REMEDY FOR THESE VEHICLES. OWNERS SHOULD CONTACT INTERNATIONAL TRUCK AT 1-800-448-7825. INTERIM NOTICES WERE MAILED TO OWNERS DURING DECEMBER 2003. AN ADDITIONAL INTERIM NOTICE WAS MAILED TO OWNERS DURING JULY 2004, ADVISING OWNERS OF THE REPAIR PROCEDURES BUT NO PARTS WILL BE AVAILABLE UNTIL DECEMBER 2004.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 05501View on NHTSA.gov
03V137000

SERVICE BRAKES, AIR

Apr 3, 2003
2,818 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
The risk: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN ON APRIL 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 02506View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Title: Service Portal iKNow Feedback Case Types Applies To: All

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 4800 by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing040—
2001010—
2000010—
1999010—
1990010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.