RoadVitals

2007 International 9400I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 21, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2007 International 9400I, most frequently naming the brakes, electrical and suspension categories. 5 safety recalls have been issued covering this model year; and 86 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes250.0%
  • Electrical125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BACK UP LIGHTS

May 18, 2023
32,880 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
The remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc.Manufacturer number 23514View on NHTSA.gov

ENGINE AND ENGINE COOLING

Oct 5, 2009
9,527 units potentially affected
The defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2008 HEAVY TRUCKS MANUFACTURED BETWEEN APRIL 1, 2003 AND DECEMBER 21, 2007, EQUIPPED WITH CATERPILLAR C15 ENGINES. THE VARIABLE VALVE ACTUATION (VVA) OIL LINE MAY WEAR AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
The risk: AN OIL LEAK COULD RESULT IN A FIRE.
The remedy: NAVISTAR IS WORKING WITH CATERPILLAR TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE 09E-020. THE SAFETY RECALL BEGAN ON OCTOBER 23, 2009. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.
NAVISTAR, INCView on NHTSA.gov

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jun 5, 2007
12 units potentially affected
The defect: ON CERTAIN TRUCKS, THE DIESEL ENGINE/GENERATOR UNIT CAN BE STARTED REMOTELY BY A PERSON IN THE TRUCK CAB WHILE ITS PROTECTIVE COVER IS REMOVED; AND UNDER CERTAIN CONDITIONS THE ENGINE MAY RE-START AFTER THE EMERGENCY FUEL CUTOFF IS USED TO SHUT DOWN THE UNIT.
The risk: AN UNEXPECTED STARTING OF THE DIESEL ENGINE/GENERATOR UNIT, WHEN THE PROTECTIVE COVER IS REMOVED AND MAINTENANCE IS BEING PERFORMED, MAY RESULT IN PERSONAL INJURY.
The remedy: DEALERS WILL UPDATE THE AUXILIARY POWER SYSTEM WITH A NEW ELECTRONIC CONTROL UNIT CONTAINING PROGRAMMING TO PREVENT DIESEL ENGINE/GENERATOR OPERATION WHILE ITS PROTECTIVE COVER IS REMOVED. NEW WARNING LABELS WILL BE INSTALLED ON THE DIESEL ENGINE/GENERATOR UNIT AND COVER. ORANGE CONDUIT WILL BE INSTALLED ON ALL HIGH VOLTAGE POWER CABLES. THE RECALL BEGAN ON JUNE 29, 2007. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 07507View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesSuspension
Filed Jan 21, 2011
Fire reported

TL*THE CONTACT OWNS A 2007 INTERNATIONAL 9400I SEMI TRUCK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED SMOKE COMING FROM OUTSIDE OF THE VEHICLE. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED WITH FORCE. THE CONTACT EXIT THE VEHICLE AND NOTICED FLAMES COMING FROM THE REAR OF IT NEAR THE DRIVE AXLE. THERE WAS ALSO AN EXCESSIVE AMOUNT OF ENGINE OIL ON THE GROUND. THE CONTACT ATTEMPTED TO EXTINGUISH THE MASSIVE FLAMES. THE FIRE DEPARTMENT ARRIVED AND COMPLETELY EXTINGUISHED THE FIRE. THE CONTACT HEARD THE SOUND OF AN AIR LEAK FROM OUTSIDE OF THE VEHICLE TWO WEEKS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE REPAIRS CONSISTED OF THE REPLACEMENT OF BOTH FIRST DRIVE AXLES, TIRES, BOTH BRAKE DRUMS AND SHOES. IN ADDITION, THE TECHNICIAN DETECTED A SMALL AIR LEAK IN THE QUICK RELEASE VALVES. THE FAILURE MILEAGE WAS 461,785.

NHTSA ID
10378200
Incident
Nov 2, 2010
Mileage
461,785 mi
Electrical
Filed Nov 25, 2008
Fire reported

I BOUGHT A 2007 INTERNATIONAL 9400I EAGLE TRACTOR, SINCE I HAVE OWNED IT BEEN IN AND OUT OF THE SHOP, WITH ELECTRICAL ISSUES, TURBO COOLING SYSTEM TRANNY REAR END PROBLEMS, I HAVE 33 REPAIR ORDERS AND 52 PROBLEMS 7 ELECTRICAL. A WEEK AND HALF B4 MY TRUCK CAUGHT FIRE A CODE CAME UP ON THE DASH TOOK IT TO DEALER TOLD ME TO STOP WORRYING ABOUT THE SMALL STUFF AND DRIVE THE '!@#$% THING. ON JULY 23 2008 IT CAUGHT FIRE, BURNT TO GROUND HAD AN INVESTIGATION DONE PUT NAVISTAR AND LIBBERTY INTERNATIONAL ON NOTICE. TRUCK ONLY HAD 93,888. *TR

NHTSA ID
10249866
Incident
Jul 23, 2008
Mileage
93,888 mi
Brakes
Filed Aug 28, 2008
Fire reported

2007 INTERNATIONAL 9400I HAD HEATED A BRAKE DRUM WHICH BLEW A TIRE AND THE TIRE CAUGHT FIRE. *NJ (OHIO TRAFFIC CRASH REPORT # 10-0470-90)*JB UPDATED02/24/10 *BF

NHTSA ID
10240449
Incident
Jun 26, 2008

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK2600159

ELECTRICAL SYSTEM

There are two ways to program 5000 and 9000 odometer. You can use Intune or Instrument Cluster Program also known as IPC to correctly set the mileage for the odometer.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 9400I by model year
YearComplaintsRecallsInvestigationsIssue Index
2008030
2007Viewing350
2006040
2005230
2004060
2003180
2002040
2001010
1995010
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.