RoadVitals

2007 Chevrolet C6500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 2, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 19, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2007 Chevrolet C6500, most frequently naming the brakes, driver assistance and engine categories. 1 safety recall has been issued covering this model year; and 135 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes120.0%
  • Driver assistance120.0%
  • Engine120.0%
  • Fuel system120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V456000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Nov 19, 2009
269 units potentially affected
The defect: CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
The risk: THIS DEFECT COULD RESULT IN A FIRE.
The remedy: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
CUES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngineFuel system
Filed Jul 2, 2015

THE TRUCK BEGAN TO MISFIRE, AND WHITE SMOKE NEGATIVE TO FLOW AS I LOST POWER ON THE INTERSTATE. THE TRUCK GAVE NO WARRANTY JUST SHUT OFF. THIS SAME ISSUE HAS HAPPENED TO ME FOUR TIMES LAST TWO YEARS, EACH TIME INJECTORS HAS BEEN REPLACED BUT ISSUE REMAINS. I HAVE BROUGHT ALL INJECTORS ALL FOUR TIMES FROM DEALER BUT ISSUE STILL COMES. THIS REPAIR EACH HAS BEEN INJECTORS, MY RESEARCH SHOWS GM AND BOSCHAVE KNOWS OF ISSUE BUT HAS REFUSED TO CORRECT THIS ISSUE.

NHTSA ID
10731637
Incident
Apr 1, 2013
Mileage
32,097 mi
Brakes
Filed Apr 9, 2009
Crash reported

VEHICLE WAS PARKED ON A DOWNHILL GRADE. ENTERED VEHICLE, POSITIONED IN DRIVER SEAT. WHEN REACHING OVER TO UNLOCK PASSENGER DOOR SOME PART OF MY BODY OR COAT CONTACTED THE PARKING BRAKE LEVER, DISENGAGING IT AND CAUSING THE VEHICLE TO ROLL DOWNHILL AND INTO A BACKHOLE, CAUSING CONSIDERABLE DAMAGE TO THE VEHICLE. *TR

NHTSA ID
10264831
Incident
Apr 8, 2009
Mileage
3,000 mi
Visibility
Filed Dec 31, 2007

WE HAVE A CHEVY CONVERSION VAN (1500), BOUGHT BRAND NEW (27 MILES APPROX), WE JUST LOVE IT. HOWEVER, WHAT HAS BEEN HAPPENING IS CRAPPY-AND THIS IS AN EXPENSIVE VAN! PROBLEM-THE HEATER WILL NOT STAY ON-IF YOU HAVE ON HIGH AND TURN IT DOWN YOU DO NOT KNOW IF THE HEAT AND/OR THE BLOWER WILL COME BACK ON AND THIS HAPPENS OFF AND ON. WE TOOK A TRIP ON THIS DATE MENTIONED AND THIS WAS THE WORSE...IT IS A COLD AREA IN WHICH WE TRAVELED FOR OUR FAMILY AND THE TEMP WAS IN THE TEENS--NO HEAT OUT OF 5 HOURS ON THE 6 HOUR TRIP IF IT WASN'T FOR A SLEEPING BAG, I WOULD HAVE BEEN FROZEN (MY HUSBAND WAS DRIVING). SHORT STORY, INSIDE THE CHEVY DEALERSHIP NOW 3 TIMES--AND THEY STILL SAY NOTHING IS WRONG...EVEN WHEN WE DROPPED OFF THE VAN AND WE SHOWED THEM THAT IT WAS NOT WORKING AND THEY SAW THIS FOR THEMSELVES. COME ON CHEVY GET WITH THE PROGRAM AND GET THE HEATER/VENTS OR WHATEVER CHANGED OUT AND WORKING PROPERLY. I AM NOT HAPPY AND I WANT TO KEEP THE VAN BUT NOT UNDER THESE CONDITIONS. IF ANYONE ELSE IS HAVING THIS SAME PROBLEM-WRITE IT UP HERE! WE CANNOT BE EXPECTED TO DRIVE A BRAND NEW MACHINE AROUND WITHOUT ANY HEAT. *TR

NHTSA ID
10213303
Incident
Nov 25, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

04-06-04-051J

ENGINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet C6500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000—
2008000—
2007Viewing310—
2006200—
2005000—
2004000—
2003000—
2002010—
2001020—
2000030—
1999140—
1998120—
1997000—
1974010—
1973010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.