RoadVitals

2020 International Hv

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 19, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Feb 23, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 International Hv, most frequently naming the interior & seats category. 9 safety recalls have been issued covering this model year; and 189 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V119000

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; PARKING BRAKE

Feb 23, 2023
4,199 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
The risk: A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
The remedy: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
Navistar, Inc.Manufacturer number 23503View on NHTSA.gov
22V691000

ENGINE

Sep 15, 2022
7,918 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
The risk: Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
The remedy: Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.
Navistar, Inc.Manufacturer number 22518View on NHTSA.gov
21V366000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

May 19, 2021
1,780 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.
Navistar, Inc.Manufacturer number NoneView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Dec 19, 2023

Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" inches of this perimeter is left open for a tongue and groove style of fitting of the base inside the base plate which has substantially reduced the strenght of the seat at its base.

NHTSA ID
11560836
Incident
Dec 1, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK1900198

ELECTRICAL SYSTEM

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).

IK0800560

ELECTRICAL SYSTEM

This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.

26101

ELECTRICAL SYSTEM

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

26101

ELECTRICAL SYSTEM

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

IK0800684

ELECTRICAL SYSTEM

This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Hv by model year
YearComplaintsRecallsInvestigationsIssue Index
2027040—
2026050—
2025070—
2024060—
20230110—
2022060—
2021090—
2020Viewing190—
20190110—
2018050—
2017000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.