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NHTSA safety investigation

NHTSA Investigation AQ12003

Audit Query · Nissan North America, Inc. · ELECTRICAL SYSTEM:SOFTWARE

ClosedAudit Query

An investigation is not a finding that a defect exists.

NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.

Model years namedModel years in our database that NHTSA associated with this inquiry. Being named in an investigation says nothing about whether an individual vehicle has any problem.
2
1 model
Opened
Oct 25, 2012
Audit Query
Closed
Dec 12, 2014
No associated recall recorded

What NHTSA is examining

The agency's own description of the inquiry, quoted as published

Gwinnett Place Nissan / Quest Recall

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.

Investigation details

Identifiers, dates and outcome as recorded by NHTSA

Action number
AQ12003
Investigation type
Audit Query (AQ)
Status
Closed
Manufacturer
Nissan North America, Inc.
Component
ELECTRICAL SYSTEM:SOFTWARE
Opened
Oct 25, 2012
Closed
Dec 12, 2014
Associated recall campaign
None recorded

Vehicles named in this investigation

2 model years across 1 model

Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.