RoadVitals

2004 Isuzu Ascender Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest Jan 6, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 12, 2004

What this page shows

Our database holds 64 NHTSA owner-reported complaints for the 2004 Isuzu Ascender. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 64 · page 1 of 3

Electrical
Filed Jan 6, 2018

THE GAUGE CLUSTER IS MALFUNCTIONING

NHTSA ID
11060924
Incident
Jan 1, 2018
Exterior lighting
Filed May 5, 2017

THE LOW BEAMS ON MY HEADLIGHTS WILL GO OUT WITHOUT WARNING WHILE DRIVING AT NIGHT. MY DAYTIME RUNNING LIGHTS ALSO WILL TURN OFF WITHOUT WARNING AND TURN BACK ON BUT THIS IS NOT AS MUCH OF A SAFETY ISSUE AS WHEN IT HAPPENS DURING NIGHTTIME DRIVING. SOMETIMES MY HEADLIGHTS WILL NOT WORK FROM THE MOMENT I START MY CAR BUT MOST OF THE TIME THEY SHUT OFF DURING DRIVING. I CAN SWITCH THE HEADLIGHTS TO HIGH BEAMS AND THEY TYPICALLY WORK FINE. ONLY ONCE HAVE I HAD BOTH HIGH AND LOW BEAMS OUT AT THE SAME TIME. WHEN THAT HAPPENED I PARKED MY CAR AND LET IT SIT. WHEN I STARTED MY CAR AFTER ABOUT 30 MIN TO AN HOUR BOTH HIGH AND LOW BEAMS WERE WORKING AGAIN. MY HEADLIGHTS WILL GO OUT WHILE I'M DRIVING IN THE CITY, IN THE COUNTRYSIDE, ON THE HIGHWAY OR ON RESIDENTIAL STREETS, AFTER DRIVING FOR A WHILE OR EVEN WHEN I FIRST START MY VEHICLE AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS. THE REASON FOR MY HEADLIGHTS SPONTANEOUSLY GOING OUT IS UNKNOWN. THE PART THAT CAUSING THE PROBLEM IS UNKNOWN. IT DOES, HOWEVER, SEEM TO BE VERY SIMILAR TO ISSUES THAT HAS CAUSED GM TO DO A RECALL ON OTHER GM VEHICLES WHICH INCLUDES 2006-2009 (?) ISUZU ASCENDERS BUT DOES NOT INCLUDE MY 2004 ISUZU ASCENDER. THE FIRST TIME THAT I EXPERIENCED THIS WAS BACK IN JANUARY 2017. THE LAST TIME THAT I EXPERIENCED THIS WAS LAST NIGHT, MAY 4, 2017.

NHTSA ID
10983646
Incident
May 4, 2017
Mileage
170,000 mi
Engine
Filed Dec 16, 2016

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BANK ONE SENSOR WAS RUNNING RICH AND THE BANK TWO SENSOR WAS RUNNING LEAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID
10935917
Incident
Nov 3, 2016
Mileage
180,000 mi
Fuel system
Filed Jul 7, 2016

RECALL HAS BEEN ISSUED ON FAULTY GAS TANK. HAD CAR INSPECTED BY ISUZU FACILITY 2/4/16 AND NEW PART(S) ORDERED. CANNOT GET ANY INFORMATION AS TO WHEN PART WILL BE IN AND MY CAR REPAIRED. IN THE MEANTIME, DRIVING WITH FAULTY, GAS-LEAKING, PROBABLY DANGEROUS CAR. GM APPARENTLY NOT COMMUNICATING WITH ISUZU AND PARTS NOT GETTING PRODUCED.

NHTSA ID
10883366
Incident
Feb 4, 2016
Mileage
55,000 mi
BrakesElectrical
Filed Apr 29, 2016

WHILE DRIVING MY CARS BRAKELIGHT CAME ON AND THE CAR STARTED TO ACCELERATE FASTER AND FASTER. PULLLED OVER AS SOON AS I COULD AND STOPPED THE CAR AND TURNED THE ENGINE OFF. THE CHECK GAUGES WARNING LIGHT COMES ON EVEN WHEN THE CAR IS SITTING IDLE OR WHEN I PULL UP AND STOP AT A RED LIGHT IT COMES ON.

NHTSA ID
10862149
Incident
Apr 29, 2016
Mileage
144,455 mi
Fuel system
Filed Feb 16, 2016

FUEL TANK HAS LEAKING SEALS, WHICH IS CAUSING FUEL TO LEAK AND THE SMELL OF FUEL INTO CABIN AREA OF VEHICLE AND VEHICLE REJECTED DURING STATE INSPECTION. PART NOT AVAILABLE UNTIL AFTER MAY.TOOK IT TO REPAIR FACILITY, WAS TOLD IT WAS UNSAFE TO DRIVE THEN WAS TOLD TO COME PICK UP THE VEHICLE. ISUZU UNWILLING TO OFFER ANY ASSISTANCE

NHTSA ID
10836353
Incident
Jan 31, 2016
Mileage
99,000 mi
ElectricalPowertrain (other)
Filed Feb 5, 2016

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT GEARS AND THE IGNITION KEY FAILED TO REMOVE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10824522
Incident
Jan 8, 2013
Mileage
70,000 mi
ElectricalSteering
Filed Dec 31, 2015

HAD AUTO TOWED TO MIDAS AFTER INABILITY TO START, ATTEMPTED JUMP START, UNSUCCESSFUL. BATTERY REPLACED ON 12/28/15. DROVE AUTO NEXT SEVERAL DAYS AND ON 12/30/15 DROVE TO PICK UP MY HUSBAND, SHUT OFF CAR IN PARK. UNABLE TO START VEHICLE AGAIN, KEYS COULD NOT BE REMOVED. KEYS WERE IN LOCK POSITION IN BATTERY MODE, ABLE TO TURN TO ENGINE ON BUT NOT TURNOVER. BATTERY RUNNING ALL LIGHTS. HAD AUTO TOWED AGAIN TO MIDAS BUT UNABLE TO DIAGNOSE. SPOKE WITH AUTO SHOP AND GIVEN THIS INFO TO CHECK RECALL FOR THIS VEHICLE. VIN [XXX]. 2004 ISUZU ASCENDER. WILL REQUIRE ANOTHER TOW TO DIFFERENT FACILITY FOR DIAGNOSTICS PLUS MORE FEES FOR REPAIRS,TOWING. AUTO WAS IN PARK ON SIDE STREET 4PM 12/30/15 AFTER DRIVING VEHICLE ALL DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10817203
Incident
Dec 30, 2015
Mileage
129,998 mi
Body & structureElectrical
Filed Dec 27, 2015

CAR PAID IS PILLING OFF WE PAINT THIS CAR 3 TIMES AND A THOSES THE SAMETHING ALL CLEAR PAINT WHIT IN 3-5 MONTH START TO COME OFF CAN ANY BODY TELL ME IS GM HAD A RECAL FOR THIS

NHTSA ID
10816326
Incident
Dec 15, 2015
ElectricalEngineExterior lighting
Filed Dec 21, 2015

CLUSTER PANEL DOES NOT WORK. THE LOW BEAM LIGHTS HAVE STOPPED WORKING REGULARLY WHETHER STATIONARY OR DRIVING.. THEY WORK INTERMITTENTLY CAUSING THE USE OF HIGH BEAMS. IT HAS BECOME A NIGHT TIME DRIVING SAFETY ISSUE. CAR WILL TURN OFF IN THE MIDDLE OF DRIVING CAUSING MY DAUGHTER TO HAVE TO PULL OVER FOR SAFETY.

NHTSA ID
10811448
Incident
Dec 15, 2015
Mileage
150,000 mi
ElectricalExterior lighting
Filed Nov 6, 2015

VEHICLE HEADLIGHTS WORK VERY ERRATICALLY BOTH WHEN VEHICLE IS PARKED OR IN MOTION. LOW-BEAM LIGHTS WILL GO OFF ON A MOMENT'S NOTICE AND ONLY HIGH-BEAM LIGHTS WILL WORK. MORE RECENTLY, EVEN THE HIGH-BEAN LIGHTS HAVE BEEN ACTING UP AND TURNING OFF. HEADLIGHTS SOCKETS WERE REPLACED AT SOME POINT BUT PROBLEM PERSISTS. THIS CONDITION IS EXTREMELY DANGEROUS, ESPECIALLY WHEN DRIVING AT NIGHT AND ALL THE HEADLIGHTS GO OUT.

NHTSA ID
10788881
Incident
May 1, 2014
Mileage
180,000 mi
Fuel system
Filed Oct 8, 2015

MY TRANSMISSION HAS HAD TO BE FIX 3 TIMES 2 OF THOSE TIME ME AND MY 5 CHILDREN WHERE DRIVING ON THE FREEWAY AND MY CAR STOPPED PICKING UP SPEED AND WE HAD TO PULL TO THE SIDE OF THE RODE. MY BACK VENTS FOR MY A/C DO NOT WORK, THE BACK DOOR OPENS ALL THE TIME ONE TIME IT OPENED AND ALL OUR GROCERIES FELL OUT AND WHEN I TRY TO PUMP GAS INTO MY CAR IT WOULD TAKE FOREVER THE PUMP WOULD STOP LIKE IT WAS FULL BUT NOW IT JUST SPILLS OUT AND MY CAR SMELLS LIKE GAS SO BAD ON THE INSIDE I CAN'T EVEN DRIVE IT ANYMORE. IT'S ONE THING AFTER ANOTHER AND I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND IT'S ONE THING AFTER ANOTHER.

NHTSA ID
10780890
Incident
Oct 8, 2015
Mileage
100,000 mi
Interior & seats
Filed Aug 19, 2015

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE DOOR WOULD NOT PROPERLY LATCH AND CLOSE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH PROPERLY INTERMITTENTLY. THE CONTACT STATED THAT IT WOULD TAKE SEVERAL ATTEMPTS TO SUCCESSFULLY LATCH AND CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10749860
Incident
Sep 30, 2014
Mileage
110,000 mi
Body & structureElectricalVisibility
Filed May 26, 2015
Fire reported

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE GAUGES AND LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE CONTACT ALSO NOTICED SMOKE AND FLAMES COMING FROM THE CONTROL PANEL OF THE ARM REST ON THE FRONT DRIVER SIDE DOOR. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V035000 (VISIBILITY) EVEN THOUGH THE WINDSHIELD OF THE VEHICLE HAD SHIFTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10721513
Incident
May 25, 2015
Mileage
80,000 mi
Exterior lighting
Filed Mar 2, 2015

WHILE MY WIFE WAS DRIVING THE VEHICLE BOTH LOWBEAM HEADLIGHTS JUST WENT OUT. SHE WAS FORCED TO DRIVE WITH HIGHBEAMS TO GET HOME. AFTER REPLACING BOTH LIGHTS AND CHECKING ALL FUSES I AM AT A LOSS OF WHAT THE PROBLEM IS. WE CANNOT DRIVE THIS VEHICLE AT NIGHT DUE TO SAFETY CONCERNS. *TR

NHTSA ID
10691396
Incident
Mar 1, 2015
Mileage
122,344 mi
Electrical
Filed Oct 1, 2014

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENTIRE INSTRUMENT PANEL WENT DARK. AFTER TWENTY MINUTES, IT RESUMED NORMAL FUNCTION. THE CONTACT MENTIONED THAT THE PROBLEM HAD RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10640657
Incident
Oct 1, 2013
Mileage
100,000 mi
Electrical
Filed Mar 12, 2014

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITH THE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND RESUMED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR SEPARATE OCCASIONS WHERE THE IGNITION SWITCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

NHTSA ID
10568747
Incident
Mar 5, 2008
Mileage
30,000 mi
Fuel system
Filed Jan 29, 2014

MY CAR HAS SMELLED OF GAS AND I HAVE BEEN TOLD THERE IS A FRACTURE IN MY FUEL TANK INLET CHECK VALVE. THIS HAS BEEN A PROBLEM WITH THE 7 PASSENGER ASCENDER BUT THEY ARE DOING NOTHING WITH THE 5 PASSENGER ASCENDER THOUGH IT IS THE EXACT SAME PART THAT IS FAULTY. I HAVE CONTACTED ISUZU AND AM TAKING INTO THEIR SERVICE CENTER BUT I WANT THIS COMPLAINT ON RECORD IN CASE SOMETHING SHOULD HAPPEN SUCH AS MY CAR EXPLODING. THE FUMES INSIDE THE CAR ARE SO NOXIOUS THEY ARE MAKING ME SICK AND I HAVE TO DRIVE WITH THE WINDOWS DOWN. *TR

NHTSA ID
10562122
Incident
Dec 19, 2013
Mileage
138,000 mi
Electrical
Filed Sep 19, 2013

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CONTROL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DRIVER'S SIDE DOOR CONTROL MODULE EXHIBITED A SHORT AND AS A RESULT, WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.

NHTSA ID
10544388
Incident
Sep 18, 2013
Mileage
88,000 mi
BrakesElectrical
Filed Jun 17, 2013

ABS AND BRAKE WARNING LIGHTS AND WARNING CHIME COMES ON EVERY TIME WE DRIVE THE CAR. THE CHIME WILL GO OFF AFTER ABOUT 15 SEC. OF CHIMING. LIGHTS AND WARNING ON THE "READOUT" STAY ON. OUR MECHANIC SAID ITS THE ABS MODULE AND GM DOESN'T HAVE ANY. THEY HAVE BEEN ON BACKORDER FOR AT LEAST 8 MONTHS. HE SAID IT'S A PROBLEM WITH "LIKE" GM VEHICLES ALSO. THIS IS A SAFETY HAZARD. DON'T KNOW TO TAKE IT SERIOUSLY OR NOT. DON'T KNOW IF OUR BRAKES ARE GOING TO WORK. WE NEED THIS FIXED AND WE CAN'T EVEN GET A PART. HELP!! *TR

NHTSA ID
10520243
Incident
Jan 2, 2012
Mileage
135,000 mi
ElectricalFuel system
Filed Jun 7, 2013

HAD CHECK ENGINE LIGHT COME ON AND HAD CHECKED OUT. CODE BROUGHT UP SAID GAS CAP PROBLEM. REPLACED GAS CAP AND WENT AWAY FOR A WEEK. HAD PROBLEM COME BACK AND ASKED MECHANIC AND SAID IT WAS A COMMON PROBLEM ON THESE VEHICLES. MECHANIC ALSO SAID IT COULD BE CONNECTION TO FUEL TANK FROM GAS FILL TUBE. HAD CHECKED OUT AND WAS OK. PUT ON NEW GAS CAP AGAIN AND WENT AWAY FOR ANOTHER WEEK AND CAME BACK. DONE WITH IT. TIRED OF PUTTING MONEY INTO A PROBLEM THAT WON'T GO AWAY. *TR

NHTSA ID
10515771
Incident
Jun 24, 2009
Mileage
33,000 mi
Electrical
Filed Jun 7, 2013

SPEEDOMETER SHOWING DIFFERENT SPEED THAN ACTUAL. CAR WILL SHOW IT IS GOING 50 MPH AND WILL BE ACTUALLY GOING 60MPH. CAR WILL SHOW GOING 45MPH AND WILL BE GOING AROUND 56MPH. TOOK TO MECHANIC AND HE SAID WAS PROBABLY STEPPER MOTOR. ESTIMATED COST TO FIX IS $365.00. 2ND PROBLEM I'VE HAD WITH DASH!! *TR

NHTSA ID
10515769
Incident
May 22, 2013
Mileage
142,000 mi
ElectricalFuel system
Filed May 17, 2013

THERE HAS BEEN UNGOING ELECTRICAL ISSUES SINCE BUYING THIS VEHICLE NEW. THE HEADLIGHTS HAVE STOPPED WORKING AND THERE IS AN INTERMITTENT PROBLEM WITH THE LIGHTS AND THE INTERNAL CHIME. SOMETIMES THE LIGHTS DON'T COME ON OR THE CHIMES CAN NOT BE HEARD AND THEN IT IS WORKING PROPERLY AGAIN. THE ENGINE IN THE VEHICLE IHAD TO BE OREPALCED JUST BEFORE IT WENT TO 60000 MILES SO, IT HAS AN 2005 ENGINE. THIS ENGINE HAS A HARD REVV WHEN SHIFTING GEARS. THERE ARE GAS FUMES COMING INTO THE CABIN. THE VEHICLE HAS BEEN TAKEN TO THE MECHANIC SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE LEAK. I DON'T LIVE IN THE SALT BELT AREA. I LIVE IN NORTHERN FL AND THIS IS NOT THE ONLY PLACE THAT THE VEHICLE HAS BEEN, BUT IT HAS NOT BEEN WHERE THERE ARE SALTED ROADS LIKE THE NORT EAST AND MIDATLANTIC. REQUEST YOUR ASSISTANCE. *TR

NHTSA ID
10512477
Incident
Jan 7, 2013
Mileage
145,000 mi
Fuel system
Filed Mar 5, 2013

I HAVE A 2004 ISUZU ASCENDER. MY CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO A DEALER TO HAVE IT CHECKED OUT. I WAS TOLD THAT THE CAR HAD A FUEL THANK INLET FRACTURE. A SERVICE BULLETIN WAS RELEASED BUT NO RECALL. I BOUGHT THIS CAR BRAND NEW, IT WILL COST ME $2178.33 +TAX TO HAVE IT REPAIRED.AFTER DOING SOME RESEARCH I HAVE FOUND OTHER OWNERS WITH THE SAME PROBLEM. I THINK THAT SOMETHING SHOULD B DONE ABOUT THIS. I CONTACTED AN AUTHORIZED DEALER AND MY CAR IS NOT IN THE RECALL MODELS. I THINK THAT THIS A MANUFACTURE' PROBLEM AND IT SHOULD BE TAKEN CARE OF BEOFRE SOMETHING SERIOUS HAPPENS

NHTSA ID
10501802
Incident
Mar 4, 2013
Fuel system
Filed Jan 15, 2013

CONTINUOUS GAS SMELL IN AND AROUND AUTOMOBILE WHEN STARTING THE ENGINE. ENGINE LIGHT CAME ON IN JAN 2013 ALTHOUGH THE SMELL HAS BEEN PRESENT FOR MANY YEARS. TOOK AUTO TO REPAIR SHOP AND DISCOVERED THAT THEIR WAS A SIZEABLE CRACK AT THE OPENING OF THE GAS TANK. AROUND 1,500 DOLLARS LATER A NEW GAS TANK, NEW FUEL PUMP ASSEMBLY, I FIND IT HARD TO BELIEVE THERE IS NO RECALL ON THIS PART FROM GM, ESPECIALLY SINCE SEARCHING THE INTERNET AND DISCOVERING HOW MANY HAVE REPORTED THIS SAME EXACT ISSUE AND THE SCARY THOUGHT THAT THE CAR COULD HAVE BLOWN UP AND ANY TIME. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST GM. *TR

NHTSA ID
10493127
Incident
Jan 8, 2013
Mileage
124,000 mi

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