Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest May 19, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 8, 2007
What this page shows
Our database holds 16 NHTSA owner-reported complaints for the 2003 Isuzu Axiom. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–16 of 16
Airbags
Filed May 19, 2020
Crash reported1 injury reported
DRIVING IN A LARGE PARKING LOT, HIT A LARGE CEMENT POLE DOING 20 MILES PER HOUR.AIR BAGS DID NOT DEPLOY. HAD NOT PUT MY SEAT BELT ON YET & HIT & SHATTERED THE WINDSHIELD KNOCKING OUT ALL OF MY FRONT UPPER TEETH. FRACTURED MAXILLA .WHY DID AIR BAGS NOT DEPLOY? *TR
NHTSA ID
11325218
Incident
May 15, 2020
Mileage
180,000 mi
Fuel system
Filed Oct 2, 2017
TL* THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DRIVING APPROXIMATELY 45 MPH, A FUEL ODOR WAS PRESENT INSIDE THE CABIN AND THE VEHICLE STALLED. THE ANTI-LOCK BRAKE SYSTEM INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE RESIDENCE AND DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,716.
NHTSA ID
11030825
Incident
Sep 29, 2017
Mileage
130,716 mi
Driver assistanceFuel system
Filed Sep 30, 2017
THE FUEL PUMP STOP WORKING AND THE CHECK ENGINE LIGHT I ALSO HAD TO REPLACE THE THROTTLE SENSOR
NHTSA ID
11030628
Incident
Sep 13, 2017
Other / unspecifiedPowertrain (other)
Filed Aug 14, 2014
I HAVE A 2003 ISUZU AXIOM 4X4 AND IN MARCH, 2014 I STARTED HAVING PROBLEMS WITH THE AUTOMATIC TRANSMISSION. AND AS A RESULT I HAD TO HAVE IT REPLACED. I HAVE LESS THEN 98,000 MILES ON IT. *TR
NHTSA ID
10622425
Incident
Mar 10, 2014
Fuel system
Filed Mar 18, 2013
Fire reported
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, SMOKE EMITTED FROM THE VENTS AS FLAMES ERUPTED NEAR THE FUEL TANK. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL TANK EXHIBITED A LEAK AND CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 106,000. *TR
NHTSA ID
10503422
Incident
Mar 14, 2013
Mileage
106,000 mi
Powertrain (other)
Filed Jun 27, 2012
TRANSMISSION BAD AT 61K. SPENT $3,800 ON REBUILT TRANSMISSION AS METAL PARTICLES WERE CLOGGING THE TRANSMISSION FILTER. MECHANIC NOTED THAT TRANMISSION PUMP WAS BAD AND CAUSING METAL TO BREAK OFF AND CLOG THE FILTER. *TR
NHTSA ID
10463250
Incident
Jun 4, 2012
Mileage
61,838 mi
Body & structure
Filed May 14, 2012
TL* THE CONTACT OWNS A 2003 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN THE DEALER ADVISED THAT UNDER RUST WAS FOUND ON THE REAR PASSENGER SIDE OF THE VEHICLE, AS WELL AS THE FRAME BRACKET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
NHTSA ID
10458409
Incident
May 14, 2012
Mileage
140,000 mi
Body & structure
Filed May 14, 2012
I BROUGHT MY CAR TO TWO DIFFERENT MECHANICS IN MY AREA AND BOTH TOLD ME THE FRAME HAS SEVERE CORROSION AND IS MIGHT BE UNSAFE TO DRIVE ON. THEY SHOWED ME MULTIPLE HOLES IN THE FRAME ON THE BACK PASSENGER CORNER OF THE VEHICLE. IT LOOKS SO BAD THAT I COULD JUST BREAK THE FRAME WITH A HAMMER. THE VEHICLE PASSED INSPECTION, BUT THEY TOLD ME I SHOULD TAKE IT TO A WELDER TO GET IT REPAIRED. IS THIS SOMETHING I CAN DRIVE ON? AM I RISKING MY LIFE? IT APPEARS THAT THE FRAME WAS RECALLED ON THE 2002 MODELS, BUT NOT THE 2003 AND 2004 MODELS WHICH USE THE SAME EXACT FRAME! I HAVE NO IDEA WHY. SOUNDS PRETTY STUPID AND MIGHT RISK SOMEONE'S LIFE. *JS
NHTSA ID
10458333
Incident
May 14, 2012
Mileage
140,000 mi
Engine
Filed Aug 17, 2011
2003 ISUZU AXIOM 3.5L 6CYL ENGINE. INTAKE MANIFOLD BURNS GASKETS AND LEAKS OIL IN THE ENGINE . ISUZU CLAIMS IT MAY BE THE ENGINE BLOCK BUT HAS NO RECALLS FOR THIS PROBLEM. I HAD THE GASKETS REPLACED 4 TIMES BEFORE I REALIZED IT WAS A MORE SERIOUS PROBLEM THIS PROBLEM CAUSES SEVERE SMELL OF BURNING OIL AND CAUSES VEHICLE TO LOSE POWER. ENGINE LIGHT REMAINS ON. *KB
NHTSA ID
10419902
Incident
Jun 7, 2011
Mileage
51,200 mi
Transmission
Filed Mar 11, 2010
SPENT 2800 FOR NEW TRANSMISSION. TRANSMISSION REPLACED 2X ON 2003 ISUZU AXIOM. *TR
NHTSA ID
10318921
Incident
Mar 1, 2010
Mileage
103,000 mi
Engine
Filed Dec 31, 2009
ENGINE USES A QUART OF OIL APPROXIMATELY EVERY 1000 - 1500 MILES ESPECIALLY NOW THAT THE MILEAGE IS OVER 90,000. RESEARCHED AND ISUZU SAYS THIS IS NORMAL. *TR
NHTSA ID
10297644
Incident
Dec 1, 2009
Mileage
90,000 mi
Airbags
Filed Apr 21, 2009
Crash reported2 injuries reported
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. THE FRONT END OF HER VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR NECK, LEG, AND BACK INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND COULD POSSIBLY BE LABELED AS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 135,850 UPDATED 05/08/09 *BF THE CONSUMER STATED THE DRIVER IN FRONT OF HIM/HER PULLED HIS EMERGENCY BRAKE BECAUSE THE DRIVER IN FRONT OF HIM STOPPED SUDDENLY AND THE CONSUMER NEVER SAW THE DRIVERS BRAKE LIGHTS. UPDATED 05/12/09. *JB UPDATED 06/09/09.*JB
NHTSA ID
10266207
Incident
Apr 11, 2009
Mileage
135,850 mi
Transmission
Filed Oct 2, 2007
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. THE CONTACT EXPERIENCED EXTREME DIFFICULTY SHIFTING THE GEAR FROM PARK. THE DEALER STATED THAT THE SHIFT LEVER AND SWITCH ACCESSORY FAILED. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 115,000 AND FAILURE MILEAGE WAS 2,000.
NHTSA ID
10204732
Incident
Jan 1, 2004
Mileage
2,000 mi
Brakes
Filed Jul 3, 2007
3 injuries reported
NOT EVEN A YEAR AFTER PURCHASING MY 2003 ISUZU AXIOM, I HAVE HAD MULTIPLE ISSUES WITH THE BRAKES. ON 5 OR MORE OCCASIONS, I HAVE HAD TO COME TO A SUDDEN STOP OR HAVE PRESSED THE BRAKES LIGHTLY ON A BUMPY SERVICE AND HAVE HAD VERY POOR RESULTS. THE RESULTS INCLUDE A SENSE OF THE BRAKES NOT WORKING AT ALL. BEFORE I PURCHASED THE AXIOM, I OWED A 98 ISUZU RODEO THAT HAD VERY SIMILAR BRAKING ISSUES. I HAD A WRECK IN MY 1998 RODEO WHERE I FEEL THAT MY BRAKES FAILED WHEN I HAD TO COME TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. THAT WAS 3 YEARS AGO AND I STILL SUFFER ON A DAILY BASIS FROM THAT CAR ACCIDENT. I RECALL THAT I PRESSED MY BRAKES HARD AND I HAD TO LET OFF THE BRAKE AND THEN PRESS THEM AGAIN FOR THE BRAKES TO WORK. THIS IS THE SAME ISSUE THAT I HAVE TO NOW DEAL WITH ON MY AXIOM. THIS PROBLEM DOES NOT HAPPEN JUST WHEN YOU NEED TO BRAKE SUDDENLY. I HAVE HAD ISSUE WHEN STOPPED AT A RED LIGHT.YOU KNOW WHEN YOU LET OFF THE BRAKE SOME TO INCH FORWARD A LITTLE.....MY CAR WILL SOMETIMES LURCH AS THOUGH YOU HAVE PRESSED THE GAS. IT IS A HAZARD AND I REALLY THINK THAT THERE IS AN ISSUE WITH THE ISUZU BRAKES. MY CAR NOW HAS 34,000 MILES ON IT AND I HAVE BEEN HAVING MY BRAKES CHECKED AND REPLACED SEVERAL TIMES. MY BRAKES CONSTANTLY MAKE A NOISE AND SHUTTERING. I AM TOLD THAT THIS IS MY REAR BRAKES....IT DOES NOT GO AWAY AND I HAVE THEM REPLACED AND ADJUSTED SEVERAL TIMES, AS WELL AS REPLACING THE FRONT BRAKES. *AK
NHTSA ID
10195210
Incident
Sep 3, 2004
Brakes
Filed Apr 19, 2007
Crash reported2 injuries reported
I HAVE HAD A PROBLEM WITH THE ANTI-LOCK BRAKE SYSTEM VIRTUALLY SINCE I PURCHASED THE CAR IN NOV 2003. WHEN I BRAKE ON A BUMPY OR WET ROAD, OR WHEN I HAVE TO BRAKE HARD TO STOP IN AN EMERGENCY, THE CAR RATTLES AND MAKE S GRINDING SOUND. IT ALSO TAKE EXTRA LONG TO SLOW THE VEHICLE MUCH LESS STOP. THE LAST TIME I HAD THIS PROBLEM I WAS DRIVING IN TRAFFIC AND A VAN SEVERAL VEHICLES IN FRONT OF ME STOPPED TO MAKE AN ILLEGAL U-TURN. I TEND TO KEEP A GREATER DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME DUE TO THE BRAKE ISSUE. REGARDLESS, THE ROAD I WAS ON HAS A FEW BUMPS. AT THE POINT OF ATTEMPTING TO STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME THE BRAKES WENT INTO ANTI-LOCK AND DIDN'T STOP MY CAR BEFORE I HIT THE CAR. I HAVE ALREADY CHANGE THE BRAKE TWO OTHER TIMES AND HAD ROTORS REPLACED ONE. I WILL BE NEEDING NEW BRAKES AND ROTORS WITHIN THE NEXT 5-10K MILES. FOUR SETS OF BRAKES IN LESS THAN 70K MILES SCREAMS THAT THERE IS A PROBLEM BESIDE THE VEHICLE NOT STOPPING, OR SLOWING SIGNIFICANTLY IN AN EMERGENCY. *JB
NHTSA ID
10188399
Incident
Mar 8, 2007
Mileage
61,000 mi
Brakes
Filed Apr 8, 2007
I HAVE A 2003 ISUZU AXIOM THAT HAS A BRAKING PROBLEM. WHEN YOU COME TO A STOP YOU GET T VIBRATION IN THE BRAKE PEDAL. IF FEELS AS IF THE VEHICLE IS GOING TO JUST SHAKE COMPLETELY APART. THE VIBRATING STARTS FROM THE BACK AND MOVES TO THE FRONT OF THE VEHICLE WITH THIS ENORMOUS VIBRATING SOUND. I HAVE TAKEN THIS VEHICLE TO SEVERAL DEALERSHIPS ACROSS THE UNITED STATES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS, ALL I KEEP DOING IS GETTING THE RUN AROUND, AND THIS HAS BEEN HAPPENING FOR ABOUT FOUR YEARS. NOW AND I DON'T KNOW WHERE TO GO TO TRY AND RESOLVE THE PROBLEM. NOBODY ACTS LIKE THEY REALLY WANT TO HELP. I' HAD THE BRAKES REPLACED THREE TIMES, HAD THE ROTORS REPLACED ONCE UNDER WARRANTY.*AK
NHTSA ID
10187292
Incident
Sep 10, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.