RoadVitals

2007 Isuzu Npr Hd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 24, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Isuzu Npr Hd, most frequently naming the fuel system and engine categories. 1 safety recall has been issued covering this model year; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system266.7%
  • Engine133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V704000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Oct 26, 2015
13,671 units potentially affected
The defect: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of AmericaView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Mar 24, 2016

TL* THE CONTACT OWNS A 2007 ISUZU NPR HD. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. AFTER TURNING THE ENGINE OFF AND BACK ON, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL TANK WAS REPLACED DUE TO RUST AND CORROSION. THE FAILURE RECURRED APPROXIMATELY 25,000 MILES LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V704000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 102,276.

NHTSA ID
10851346
Incident
Mar 1, 2013
Mileage
102,276 mi
Fuel system
Filed Oct 6, 2015

TL* THE CONTACT OWNS A 2007 ISUZU NPR HD. WHILE DRIVING 35 MPH, THE CONTACT SMELLED DIESEL FUEL AND PULLED THE VEHICLE OVER. THE CONTACT NOTICED THE DIESEL FUEL SPILLING ON THE GROUND. THE CONTACT OPENED THE CAB AND NOTICED THAT THE FUEL LINE WAS FRACTURED. THE TRUCK WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION PUMP MOUNTING PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 204,000.

NHTSA ID
10780188
Incident
Oct 1, 2015
Mileage
204,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IB13-R-001G

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

WB13-X-001B

EQUIPMENT

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

WB13-X-001A

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

IB09-X-004C

ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.

IB09-X-002B

EQUIPMENT

The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.

IB17J001

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION

Understanding drive belt noise.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Isuzu Npr Hd by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025020—
2020050—
2019050—
2018030—
2017050—
2016470—
2015150—
2014040—
2013140—
2012040—
2011020—
2010000—
2009010—
2008030—
2007Viewing210—
2006010—
2005000—
2004000—
2001000—
2000000—
1999000—
1998000—
1996000—
1995000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.