RoadVitals

2004 Itasca Horizon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 20, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Itasca Horizon, most frequently naming the electrical, exterior lighting and tires & wheels categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical125.0%
  • Exterior lighting125.0%
  • Tires & wheels125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V525000

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov
07V577000

STEERING:GEAR BOX:SHAFT PITMAN

Dec 12, 2007
1,972 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS EQUIPPED WITH ZF MODEL 8018 STEERING GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATION BALLS TO ESCAPE FROM THE RECIRCULATION BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
The risk: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS,OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS, WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
The remedy: WINNEBAGO IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE. OWNERS MAY CONTACT WINNEBAGO AT 641-585-3535 OR FREIGHTLINER AT 1-800-547-0712.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov
04V608000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Dec 18, 2004
6,201 units potentially affected
The defect: CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
The risk: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
The remedy: DEALERS WILL REPLACE THE BUCKLES. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR WINNEBAGO AT 1-800-537-1885.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 92View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 20, 2016

TL* THE CONTACT OWNS A 2004 ITASCA HORIZON EQUIPPED WITH SYNERGY AP400 TIRES (NA), SIZE: 295/75/R22.5 (NA). WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS OBSERVED AND THE FRONT PASSENGER SIDE TIRE TREAD BEGAN TO SEPARATE. THE TIRE WAS NOT DIAGNOSED, BUT WAS REPAIRED BY ROADSIDE ASSISTANCE. DUE TO THE FAILURE, THE BOTTOM OF THE RV WAS DAMAGED. THE MANUFACTURER OF THE TIRE WAS NOT NOTIFIED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,500 AND THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 58,500.

NHTSA ID
10875417
Incident
Jun 19, 2016
Mileage
58,500 mi
ElectricalExterior lighting
Filed Feb 7, 2012

OUR MOTORHOME HAD A HAMSAR ELECTRO-MAGNETIC FLASHER WHICH IS USED TO MAKE THE HAZARD LIGHTS AND LEFT/RIGHT SIGNAL BLINK. IT IS LOCATED IN THE FUSE BOX IN THE OUTSIDE COMPARTMENT, NEAR DRIVER'S SIDE. IT STARTED SMOKING AND SMELLED BURNED, LOTS OF SMOKE STARTED COMING INTO THE MOTORHOME. THE HAZARD WERE NOT IN USE AT THE TIME - WE WERE JUST PARKED AND IT WAS OFF. WE REMOVED THE DEVICE AND IT WAS ENTIRELY MELTED. NOT SURE WHAT CAUSED THIS, BUT IF WE WERE NOT IN THE VEHICLE AT THE TIME IT STARTED BURNING/MELTING, IT WOULD HAVE CAUSED A FIRE. I HAVE A PICTURE OF THIS IF NEEDED. *TR

NHTSA ID
10447065
Incident
Feb 3, 2012
Mileage
60,000 mi
Visibility
Filed Aug 6, 2004

SINCE DRIVEN OFF THE SHOWROOM FLOOR, ITASCA HORIZON MOTORHOME'S WIPERS HAVE WORKED TWICE (15 SECONDS EACH TIME). WERE INOPERATIVE UPON PICKUP. FIRST REPAIR ALLOWED TWO SHORT USES, SECOND REPAIR BY THE LOCAL AUTHORIZED FREIGHTLINER DEALER WAS TO NO AVAIL.*AK

NHTSA ID
10086311
Incident
Apr 8, 2004
Mileage
1,780 mi

Compare model years

Complaint and recall counts across every year of this model

Itasca Horizon by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017010—
2016010—
2015010—
2014010—
2013010—
2011010—
2010010—
2009030—
2008060—
2007250—
2006051—
2005140—
2004Viewing350—
2003140—
2002050—
2001160—
2000680—
1999020—
1998120—
1997020—
1996030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.