RoadVitals

2004 Itasca Sunrise

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 27, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Itasca Sunrise, most frequently naming the body & structure, brakes and electrical categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Brakes125.0%
  • Electrical125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Apr 8, 2009
2,331 units potentially affected
The defect: WINNEBAGO IS RECALLING 2,331 MY 2002-2004 BRAVE AND ITASCA SUNRISE MY 2005 2006 WINNEBAGO VOYAGE, ADVENTURER, ITASCA SUNRISE AND SUNCRUISER MOTOR HOMES. THE PROPANE TANK MOUNTING BRACKET MAY HAVE AN INCOMPLETE OR IMPROPER WELD.
The risk: SHOULD THE WELD FAIL, THE PROPANE TANK CAN TIP OR FALL, POSSIBLY RELEASING PROPANE WHICH HAS THE POTENTIAL TO IGNITEA FIRE, RESULTING IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
The remedy: DEALERS WILL INSPECT AND PROPERLY WELD THE BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT WINNEBAGO AT 800-537-1885.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 112View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Dec 22, 2004
3,538 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON A 20,700 GVWR OR GREATER WORKHORSE CHASSIS, THERE MAY NOT BE SUFFICIENT CLEARANCE IN THE AREA WHERE THE FUEL LINE CROSSES THE FRAME CROSS MEMBER.
The risk: WITHOUT CLEARANCE, A CONDITION COULD DEVELOP WHERE THE CROSS MEMBER MAY WEAR INTO THE FUEL LINE AND A FUEL LEAK MAY DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPAIR THESE MOTOR HOMES BY PROVIDING CLEARANCE BETWEEN THE FUEL LINE AND FRAME CROSS MEMBER. THE FUEL LINE WILL BE INSPECTED AND, IF NECESSARY, REPLACED. THE RECALL BEGAN JANUARY 7, 2005. OWNERS SHOULD CONTACT WINNEBAGO AT 1-800-537-1885.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 93View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureVisibility
Filed Jun 27, 2022

The windshield Carrier (frame) that the windshield sits in rusts out causing the windshield to NOT remain secure the carrier. This can be inspected upon request. I have found online, Many complaints about this issue. The safety factor is, the windshield could become loose or crack while traveling. I am not aware if this has been confirmed by a dealer. At this point, I have not had it inspected but I did have this issue fixed twice to the tune of about $1500.00. Each time this was fixed, it only lasted several years. Last time I had it addressed, I was told that it wouldn't last and that I would need to replace the Carrier or at least the rusted out sections. The warning signs were the water from the rain leaking from above the windshield to the inside of my dash.

NHTSA ID
11471092
Incident
Jun 26, 2022
Brakes
Filed Sep 28, 2010

TL*THE CONTACT OWNS A 2004 ITASCA SUNRISE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES SUDDENLY LOCKED UP AND THE VEHICLE WOULD ONLY MOVE AT A VERY LOW SPEED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WHEN HE ATTEMPTED TO CALL THE MANUFACTURER, HE WAS UNABLE TO REACH A REPRESENTATIVE. THE CONTACT CALLED THE AUTHORIZED DEALER WHO STATED THAT THE PARTS FOR REPAIR WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

NHTSA ID
10358029
Incident
Sep 24, 2010
Mileage
14,000 mi
Electrical
Filed Oct 6, 2005

FUEL GAUGE WAS NOT WORKING WHEN WE TEST DROVE THE VEHICLE. FOUND OUT AFTER PURCHASE THAT THE WIRING HARNESS AND FUEL LINES WERE CRUSHED WHEN THE VEHICLE WAS MANUFACTURED. THE VEHICLE HAS BEEN IN FOR FIVE MORE REPAIR ATTEMPTS TO CORRECT ELECTRICAL FAILURES IN THE VEHICLE AND AT THIS TIME IT IS NOT CORRECTED. AT THIS TIME, WHILE WE ARE DRIVING DOWN THE ROAD THE VEHICLE'S ELECTRONICS STARTS SHUTTING DOWN. WE HAVE OTHER ELECTRICAL FAILURES THROUGHOUT THE COACH AS WELL. ORIGINALLY THE WIRING HARNESS WAS BEING SPLICED WHEN THEY FOUND SECTIONS THAT HAD MELTED TOGETHER. THE LAST REPAIR THERE WAS A NEW WIRING HARNESS INSTALLED, BUT IT HAD TO BE SPLICED AS WELL BECAUSE THE SERVICE TECHNICIAN COULD NOT REACH THE ENTIRE WIRING DUE TO IT BEING COVERED. THE FUEL LINES HAD A RECALL AND THEY WERE FIXED. THE SECOND SAFETY ITEM THAT HAS NOT BEEN ABLE TO BE REPAIRED IS THE ENGINE COVER INSIDE THE VEHICLE. IT COMES LOOSE WHEN YOU HIT A SOUTHERN WIND FLOW AND SHIFTS TOWARDS THE DRIVER. THE PASSENGER HAS TO SIT SIDEWAYS IN THERE SEAT AND HOLD THE COVER IN PLACE WITH THERE FEET OR FIND SOMETHING SMALL AND HEAVY TO PLACE ON THIS COVER TO PREVENT IT FROM COMING LOOSE. WINNEBAGO AND WORKHORSE WANTS TO KEEP REPAIRING THIS VEHICLE INSTEAD OF TAKING IT OFF THE ROAD. *JB

NHTSA ID
10138911
Incident
May 15, 2004
Mileage
1,885 mi

Compare model years

Complaint and recall counts across every year of this model

Itasca Sunrise by model year
YearComplaintsRecallsInvestigationsIssue Index
2011010
2010010
2009010
2008030
2007120
2006241
2005150
2004Viewing350
2003360
2002150
2001160
2000060
1999110
1998010
1997010
1996020
1995120
1994020
1993010
1992010
1991010
1990010
1989010
1988020
1987020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.