Transmission
Filed Jul 17, 2009
TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHENEVER THE CONTACT PARKS ON AN INCLINE, THE GEAR BECOMES STUCK IN THE PARK POSITION. IN ORDER TO MOVE THE VEHICLE, IT MUST BE PUSHED AND ROCKED BACK AND FORTH UNTIL IT POPS OUT OF GEAR. OCCASIONALLY, THE VEHICLE CAN SHIFT INTO REVERSE, WHICH CAN BE DANGEROUS FOR THOSE PUSHING THE VEHICLE IN THE REAR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THIS WAS A VERY COMMON ISSUE WITH THE 2000 S-TYPES; HOWEVER, THERE WAS NO RECALL OR REMEDY. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS RELATED TO THIS FAILURE AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 8/18/09 *CN UPDATED 0821/09.
- NHTSA ID
- 10277168
- Incident
- Jul 1, 2005
- Mileage
- 24,000 mi
Transmission
Filed Dec 15, 2008
WHEN PARKED ON A HILL I AM NOT ABLE TO GET THE CAR INTO OR OUT OF PARK AND REVERSE I HAVE TO LITERALLY HAVE SOMEONE PUSH OR ROCK THE CAR TO GET IT OUT OF GEAR, BERGEN JAGUAR IN BERGEN NEW JERSEY SAID THIS IS A COMMON QUIRK WITH THE 2000 S TYPE JAGUARS WITH AUTOMATIC TRANSMISSIONS. *TR
- NHTSA ID
- 10251882
- Incident
- Jul 4, 2006
- Mileage
- 32,000 mi
Transmission
Filed Nov 26, 2008
I FINANCED A JAGUAR IN FEBRUARY 2008 AND HAVE HAD A PROBLEM FROM ALMOST THE BEGINNING WITH THE GEARSHIFT, GETTING OUT OF PARK WHILE ON THE SLIGHTEST INCLINE I'VE HAD TO GET OUT AND ROCK THE CAR JUST TO GET IT INTO REVERSE AND THIS IS ALL THE TIME. MORE RECENTLY I REVERSED OUT OF MY DRIVEWAY WITHOUT ANY PROBLEMS BUT, WHEN I TRIED TO PUT IT IN DRIVE IT WOULD NOT MOVE FORWARD, BACKWARD, OR ANYWHERE. I HAD IT TOWED TO THE CLOSEST JAGUAR DEALER WHO INITIALLY TOLD ME IT MAY JUST BE THE GEARSHIFT CABLE NEEDING TO BE ADJUSTED A $150 JOB I SAID OK THAT SOUNDS PRETTY GOOD BEING A FOREIGN CAR AND ALL. I GOT A CALL BACK AND HE SAID IT WAS THE REAR DRIVE SHAFTERS NEEDING TO BE REPLACED OK GOOD NOT THE TRANSMISSION NEEDING TO BE REPLACED........HOW MUCH? I ASKED, ABOUT $3200....FOR ABOUT $2000 MORE I CAN GET A WHOLE NEW TRANSMISSION, RIGHT? THIS IS RIDICULOUS AND I THINK THE JAGUAR MANUFACTURER SHOULD LOOK INTO THIS PROBLEM OR ATLEAST DO A RECALL I MEAN HOW MANY COMPLAINTS DOES IT TAKE..IT SHOULD ONLY TAKE ONE TO CHECK IT OUT THIS IS NOT SOMETHING THAT JUST HAPPENED IT'S HAS BEEN ONGOING SINCE 2000 (I'VE DONE ALOT OF RESEARCH BEFORE WRITING THIS COMPLAINT) 8 YEARS LATER AND THE PROBLEM IS STILL HERE...I REALLY WISH JAGUAR WOULD OWN UP AND TRY TO ACCOMMODATE EVERYONE'S PROBLEMS AS BEST AS THEY COULD..[XXX] *TR
- NHTSA ID
- 10249971
- Incident
- Nov 11, 2008
- Mileage
- 99,000 mi
Transmission
Filed Mar 21, 2008
AFTER PARKING CAR ON AN INCLINE, PARKING WOULD NOT RELEASE SHIFTER. THE VEHICLE HAD TO BE PUSHED FORWARD TO RELIEVE PRESSURE, BUT THE SHIFTER CABLE WAS DAMAGED ANY WAY. PARKING BRAKE MUST BE ENGAGED TO HELP RELIEVE PRESSURE. SINCE, FAULTY SERVO OR HYDRAULIC PUMP MADE 5TH GEAR INOPERABLE WHILE DRIVING ON THE INTERSTATE. THIS SEEMS TO BE A RECURRING PROBLEM WITH THIS TRANSMISSION. ALSO, TWO WINDOW REGULATORS HAVE BEEN REPLACED AND ANOTHER JUST BROKE. *TR
- NHTSA ID
- 10221954
- Incident
- Nov 24, 2006
- Mileage
- 30,000 mi
Transmission
Filed Feb 15, 2008
TRANSMISSION WILL NOT SHIFT FROM PARK. NEED TO USE THE EMERGENCY BRAKE OR SHIFTER JAMS. TRANSMISSION GEARBOX LIGHT IS ON AND CAR IS NOT SHIFTING. ADVISED FROM DEALER THAT THE COMPLETE TRANSMISSION NEEDS REPLACED AT A COST OF OVER $5K. KNOWN PROBLEM WHEN SEARCHING ON INTERNET. SOMETIMES THE GEAR SHIFTER WILL NOT COME OUT OF PARK. CAR BUCKS WHILE TRYING TO SHIFT BETWEEN 50 AND 65 MPH. *TR
- NHTSA ID
- 10218124
- Incident
- Feb 14, 2008
- Mileage
- 73,300 mi
Transmission
Filed Jun 22, 2007
I OWN A 2000 JAGUAR S-TYPE WITH ONLY 42K MILES ON IT. I DRIVE IT ONLY ABOUT 6 WEEKS A YEAR AS IT IS STORED THE REST OF THE YEAR. MY TRANSMISSION IS GONE! MY CAR HAS ONLY BEEN SERVICED BY THE PIEHLER JAGUAR DEALERSHIP. WITHOUT WARNING, THE "GEARSHIFT BOX FAULT" LIGHT CAME ON; THE ENGINE WOULD BANG AND DRAG INTO GEARS. I WAS TOLD THAT THE GEAR SHIFT BOX WAS SEALED THEREFORE DISALLOWING ANYONE TO ADD TRANSMISSION FLUID. SINCE MY CAR HAS ONLY BEEN SERVICED BY JAGUAR, WHY WOULDN'T THE SERVICE MANAGER HAVE INDICATION THAT THE TRANSMISSION WAS GOING. I ASKED THE SERVICE MANAGER IF THERE HAS BEEN ANY RECALLS ON THE JAGUAR TRANSMISSION, AND HE TOLD ME NO. THAT WAS NOT TRUE AS I HAVE FOUND RECALLS CONCERNING THE JAGUAR S-TYPE TRANSMISSIONS. HOWEVER, THE JAGUAR MANAGER WANTS CUSTOMER TO PAY INSTEAD OF DEALER-PAY FOR THE REPLACEMENT OF A NEW TRANSMISSION. THE PRICE QUOTED TO ME IS $4,000 PLUS TAX. I HAD THE DELUXE EXTENDED WARRANTY AND WHEN IT RAN OUT, THIS DEALERSHIP REFUSED TO RENEW ANOTHER EXTENDED WARRANTY. A CAR OF THIS COST AND CALIBER SHOULD NOT HAVE TRANSMISSION PROBLEMS WITH MILEAGE UNDER 50,000 MILES. I WOULD LIKE THE JAGUAR /DEALERSHIP/ OR FORD TO REPLACE THE TRANSMISSION DUE TO THE DEFECTIVE DESIGN IN THE TRANSMISSION DESIGN. THE CAR'S ERROR MESSAGE INDICATED "GEAR SHIFT BOX FAULT". I'VE BEEN TOLD THAT THE JAGUAR TRANSMISSIONS WERE BUILT BY JAGUAR/BEC TRANSMISSIONS WITH A FLAW IN THE DESIGN. THE JAGUAR DEALERSHIP I HAVE MY CAR AT IS PIEHLER JAGUAR IN ROCHESTER, NY. THE SERVICE MANAGER'S NAME IS BRIAN. THE TELEPHONE NUMBER IS 585.671.7909. I WOULD LIKE TO HAVE MY CAR REPAIRED DUE TO THIS FAULT IN TRANSMISSION DESIGN AND PAID FOR BY THE DEALERSHIP OR FORD OR JAGUAR. PLEASE ADVISE. THANK YOU. [XXX] 2000 JAGUAR S-TYPE OWNER. *TR
- NHTSA ID
- 10193970
- Incident
- Jun 15, 2007
Transmission
Filed Apr 13, 2007
BOUGHT S-TYPE BACK IN OCTOBER 2006, SINCE THEN CAR HAS BEEN COSTING ME A LOT OF MONEY. TRANSMISSION GET STUCK IN PARK AT DRIVEWAY WITH LOW INCLINATION, EVEN WITH THE PARKING BRAKE ON BEFORE SHIFTING TO PARK. HAD CABLE REPLACED AND DIDN'T FIX THE PROBLEM, COST ME 350.00. I BELIEVE THAT A RECALL WAS IN ORDER FOR THE NUMBER OF AFFECTED VEHICLES THAT I HAD NOTICED COMPLAINING OF IT AT THE NHTSA WEBSITE, OR MAYBE SOMEBODY IN GOVERNMENT WAS NOT DOING HIS/HER JOB PROTECTING THE CONSUMER'S RIGHTS AGAINST GREEDY CORPORATIONS.*AK
- NHTSA ID
- 10187832
- Incident
- Nov 20, 2006
- Mileage
- 60,000 mi
Transmission
Filed Jan 10, 2007
OUR 2000 JAGUAR S-TYPE 3.0L SEDAN WAS PARKED ON A SLIGHT UPWARD INCLINE WITH ITS GEAR SELECTOR IN "PARK". WHEN THE CAR WAS RE-STARTED IT COULD NOT BE TAKEN OUT OF "PARK". AFTER NUMEROUS TRIES TO MOVE THE GEAR SHIFT OUT OF "PARK", THE SHIFT LINKAGE WAS BROKEN. THE CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR, COSTING ROUGHLY $2200, PLUS THE TOWING FEE. JAGUAR CARS LTD. INVESTIGATED AND THEN REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS FAILURE, BUT THE DEALER, CUSH JAGUAR IN SAN DIEGO, EVENTUALLY AGREED TO COVER HALF OF THE REPAIR COSTS. THIS IS APPARENTLY A COMMON OCCURRENCE WITH THIS MODEL. THE SAN DIEGO DEALER TOLD US THAT THEY HAVE HAD "20 OR 30" OCCURRENCES OF THIS SAME PROBLEM. A SEARCH OF THE NHTSA WEBSITE FOUND 15 NEARLY IDENTICAL OCCURRENCES REPORTED TO THE ODI. THIS IS A SAFETY ISSUE, NOT ONLY WITH RESPECT TO STRANDING A CAR'S OCCUPANTS, BUT ALSO WITH RESPECT TO POTENTIALLY BLOCKING ROADWAYS AND DRIVEWAYS USED FOR EMERGENCY VEHICLE ACCESS AND FOR EMERGENCY EXITS. I ASK THAT THE NHTSA AT LEAST REQUIRE JAGUAR CARS LTD. TO INFORM OWNERS OF THESE VEHICLES OF THE EXISTENCE OF THIS PROBLEM AND THE STEPS THEY RECOMMEND TO MINIMIZE ITS OCCURRENCE. BUT IT WOULD BE PREFERABLE IF THE NHTSA WERE TO ISSUE A RECALL REQUIRING JAGUAR TO MODIFY THE FAULTY PAWLS IN THESE TRANSMISSIONS. *JB
- NHTSA ID
- 10178375
- Incident
- Jan 7, 2007
- Mileage
- 66,000 mi
Other / unspecifiedTransmission
Filed Oct 17, 2006
ON MY 2000 S-TYPE 4.0 I HAVE HAD TWO TRANSMISSIONS REPLACED AND IS IN NEED OF A THIRD. JAGUAR'S POSITION (FROM CORPORATE), THAT IT IS NOT UNUSUAL FOR A TRANSMISSION TO GO UNDER 50,000 MILES, HOWEVER, THEY REFUSE TO PUT IT IN WRITING. THERE ARE PROBABLY HUNDREDS IF NOT THOUSANDS OF OWNERS GOING THROUGH THE SAME PROBLEM. ON EVERY WEBSITE THERE ARE COMPLAINTS ABOUT FAILING TRANSMISSIONS. JAGUAR DEFINITELY IS AWARE OF THE PROBLEM BUT OFFERS NO ASSISTANCE. I AM WILLING TO BET THERE IS SOME CORPORATE MEMO REGARDING HOW TO COVER THIS UP. *NM
- NHTSA ID
- 10171125
- Incident
- Nov 5, 2002
- Mileage
- 48,000 mi
Transmission
Filed Sep 11, 2006
WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. THE GEAR SHIFT WAS FRACTURED AND THE VEHICLE HAD TO BE TOWED TO A SERVICE DEALER WHO INFORMED ME THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. *NM
- NHTSA ID
- 10167902
- Incident
- May 10, 2005
Transmission
Filed Sep 11, 2006
WHILE AWAY ON A BUSINESS TRIP MY WIFE CALLED TO TELL ME THAT OUR 200 S TYPE JAGUAR WAS INOPERABLE AND THE GEAR SHIFTER WAS "FLOATING" - NOT ABLE TO SHIFT OUT OF PARK. UPON INSPECTION I FOUND THAT THE GEAR SHIFT LEVER WAS BROKEN. I CALLED THE DEALER IN HARRISBURG PA AND TOLD THEM ABOUT THE PROBLEM AND THE SERVICE ADVISOR TOLD ME THAT SINCE IT WAS ON AN INCLINE WE SHOULD HAVE USED THE EMERGENCY BRAKE PRIOR TO SHIFTING IN TO PARK. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED THAT I WOULD HAVE TO GET USED TO USING THE EMERGENCY BRAKE WITH THIS VEHICLE AND THAT IT WAS A DEFECT IN THE MANUFACTURER OF THE TRANSMISSION. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED - YES. I ASKED FOR A BALLPARK QUOTE OF WHAT THE REPAIR WOULD BE AND WAS TOLD $400 FOR REPLACEMENT OF THE SHIFTER AND $1200 FOR THE TRANSMISSION TO REPLACE A PIN. I ORDERED THE SHIFTER PART FROM THE DEALER AND REPLACED AND HAVE USED THE EMERGENCY BRAKE AT ALL TIMES - OCCASIONALLY WE STILL HAVE SHIFTER LOCK UP AND HAVE TO PUSH ON THE REAR OF THE VEHICLE TO UN JAM THE SHIFTER. *JB
- NHTSA ID
- 10167838
- Incident
- Mar 26, 2006
- Mileage
- 49,000 mi
Transmission
Filed Sep 9, 2006
I HAVE HAD 4 TRANMISSION REPLACED IN MY 200 JAGUAR IN THE LAST 2 1/2 YEARS AND THE LIGHT IN OWN AT THIS MOMENT REGARDING THE TRANSMISSION LIGHT. I NEED SOME ONE TO CONTACT ME REGARDING THIS. *NM
- NHTSA ID
- 10167759
- Incident
- Sep 6, 2006
Transmission
Filed Aug 28, 2006
DT*: THE CONTACT STATED WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. A SERVICE DEALER WAS CONSULTED, WHO NOTIFIED THE CONTACT THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. HOWEVER, THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. UPDATED 09/11/06. *JB
- NHTSA ID
- 10166778
- Incident
- Aug 18, 2006
- Mileage
- 24,000 mi
Transmission
Filed Aug 24, 2006
I PURCHASED A 2000 S TYPE JAGUAR 6/10/06, AT THE CAL WHOLESALE DEALERSHIP IN RIO LINDA CA AND JUST THE FOLLOWING DAY ALREADY HAD PROBLEM WITH GEAR SHIFT LINKAGE. DEALERSHIP HAD IT REPAIRED AT SAM'S AUTO REPAIR HOWEVER IT CONTINUED TO HAVE RESISTANCE UPON SHIFTING. REPORTED PROBLEM ADVISED TO BRING CAR IN, AND WAS TOLD IT WAS FINE. 8/22/06 COMPLETELY UNABLE TO SHIFT FROM PARK TO DRIVE. CALLED DEALERSHIP, WHO IN TURN CALLED SAM'S AUTO REPAIR, CONTACTED ME BUT I'M STILL WAITING FOR THEM TO TOW IT. I HOPE YOU CAN INVESTIGATE AND FIND OUT MORE WHY JAGUAR HASN'T REVEALED THESE PROBLEMS? *JB
- NHTSA ID
- 10166398
- Incident
- Jun 10, 2006
- Mileage
- 56,151 mi
Transmission
Filed Aug 9, 2006
DT*: THE CONTACT STATED THE GEARSHIFT WAS DIFFICULT TO SHIFT INTO DRIVE OR REVERSE FROM THE PARK POSITION. THE GEAR SHIFT FRACTURED WHILE THE CONTACT ATTEMPTED TO SHIFT THE GEAR INTO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.
- NHTSA ID
- 10165066
- Incident
- Aug 5, 2006
- Mileage
- 189,000 mi
Exterior lightingTransmission
Filed Jul 28, 2006
DT*: THE CONTACT STATED, THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION WHEN PARKED ON AN INCLINE. THE MANUFACTURER SUGGESTED ROCKING THE VEHICLE TO RELEASE THE VEHICLE FROM PARK. THE CONTACT WAS INJURED, ON ONE OCCASION, WHILE ROCKING THE VEHICLE AS INSTRUCTED. THE MANUFACTURER SUGGESTED USING THE HAND BRAKE BEFORE PLACING THE VEHICLE INTO PARK. WHEN ACCELERATING THE AUTOMATIC TRANSMISSION SLIPPED FROM 1ST GEAR INTO NEUTRAL AND WOULD NOT SHIFT INTO 2ND GEAR. THE TRANSMISSION FUNCTIONED PROPERLY WHEN THE VEHICLE WAS RESTARTED. A SERVICE DEALER INSPECTED THE VEHICLE, AND COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE COULD NOT PASS EMISSIONS TESTING DUE TO PROBLEMS WITH THE VEHICLE. THE CONSUMER WAS HAS BEEN TREATED FOR MUSCLES STRAINS FROM DEALING WITH THE VEHICLE. THE LEFT FRONT LIGHT LENS WAS BROKEN. UPDATED 09/11/06. *JB
- NHTSA ID
- 10163774
- Incident
- Dec 22, 2004
Transmission
Filed Jul 7, 2006
ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKET REPLACED AT THE DEALERSHIP. NOW ITS BACK IN THE SHOP AWAITING A NEW TRANSMISSION. JAGUAR IS NOT TAKING ANY RESPONSIBILITY OF THESE PROBLEMS. SEVERAL OTHER JAGUAR OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS. THANK YOU FOR YOUR TIME. [XXX]. *NM
- NHTSA ID
- 10161751
- Incident
- Jul 6, 2006
- Mileage
- 68,200 mi
Transmission
Filed Jul 7, 2006
ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKET REPLACED AT THE DEALERSHIP. KNOW ITS BACK IN THE SHOP AWAITING A NEW TRANSMISSION. JAGUAR IS NOT TAKING ANY RESPONSIBILITY OF THESE PROBLEMS. SEVERAL OTHER JAGUAR OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS. THANK YOU FOR YOUR TIME. [XXX]. *NM
- NHTSA ID
- 10161749
- Incident
- Jul 6, 2006
- Mileage
- 68,200 mi
Transmission
Filed Feb 27, 2006
THIS IS THE THIRD TIME I'VE HAD A PROBLEM WITH MY 2000 JAGUAR S. 1ST WAS IN MAY 2005 WHILE PARKED ON A SLIGHT INCLINE IN MY DRIVEWAY THE CAR WOULD NOT SHIFT OUT OF PARK. AFTER IT SET FOR A WHILE, IT SHIFTED INTO DRIVE. THE SAME THING HAD HAPPENED A FEW MONTHS EARLIER WHEN THE CAR WAS BEING INSPECTED. THIS TIME IT WAS NOT ON AN INCLINE, BUT THE SERVICE TECHNICIAN HAD A HARD TIME BACKING IT OUT OF THE SERVICE BAY. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE HAND SELECTOR LEVER, GEARS, CABLE GEAR ASSEMBLY. IN AUGUST 2005 SAME PROBLEM HAPPENED AGAIN IN MY DRIVEWAY. THIS TIME WHEN TAKING IT TO THE DEALERSHIP, THEY REPLACED A MISSING BOLT WHERE TRANSMISSION SHIFT CABLE BOLTS TO TRANSMISSION. NOW THAT THE CAR IS NO LONGER UNDER WARRANTY, THE SAME THING HAPPENED AGAIN ON 2/25/06 IN MY DRIVEWAY. "SHAKING" THE CAR BACK AND FORTH DID SOMETHING AND I WAS ABLE TO GET IT OUT OF PARK, BUT THE ONLY GEAR IT WOULD GO IN WAS A "MANUAL 2ND" AND REVERSE. I'VE CALLED JAGUAR CUSTOMER COMPLAINT LINE AND THE DEALERSHIP. I WAS TOLD BY CUSTOMER SERVICE THAT THE ORIGINAL REPAIR FROM MAY '05 HAS A ONE YEAR WARRANTY SO IT SHOULD BE COVERED. HOWEVER, I DON'T KNOW IF I'LL BE ABLE TO DRIVE THE CAR TO THE DEALERSHIP AND SHE COULD NOT AUTHORIZE TOWING. I REALLY BELIEVE ODI SHOULD LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.*JB
- NHTSA ID
- 10151300
- Incident
- May 1, 2005
- Mileage
- 81,000 mi
Transmission
Filed Feb 18, 2006
WOW, IT IS REASSURING TO KNOW THAT I AM NOT ALONE IN MY COMPLAINT ABOUT A FAULTY PARK PAWL ALTHOUGH YOU WOULD NEVER KNOW IT BY THE WAY I HAVE BEEN TREATED BY THE DEALERSHIP AND THE MANUFACTURER! BASICALLY, I'VE BEEN TOLD THAT SINCE THE CAR IS NO LONGER UNDER THE ORIGINAL WARRANTY, A MANUFACTURING MALFUNCTION/FLAW IS MY PROBLEM EVEN THOUGH I HAVE AN EXTENDED WARRANTY PLAN AND AN INVOICE FROM A PRIOR SERVICE INDICATING THAT THE PARK PAWL IS FAULTY. THE PROBLEM WAS SUPPOSED TO HAVE BEEN TAKEN CARE OF AT THAT JUNE 16, 2005, SERVICE. HOWEVER, THE SAME PROBLEM RECURRED IN JANUARY 2006, COSTING ME $1577 TO HAVE IT FIXED. THE LAST TIME I HAD A PROBLEM WAS WHEN I PARKED MY CAR ON THE UPSLOPE OF A DRIVEWAY. WHEN I ATTEMPTED TO TAKE THE CAR OUT OF PARK, THE PARK PAWL WOULD NOT RELEASE NO MATTER WHAT I DID. AFTER TRYING UNSUCCESSFULLY SEVERAL TIMES TO MOVE THE LEVER, IT BROKE. AAA WAS UNABLE TO DO ANYTHING AND I HAD TO WAIT UNTIL THE FOLLOWING DAY FOR A MECHANIC AND FLATBED TOW TRUCK TO COME OUT FROM THE DEALERSHIP TO REMOVE THE CONSOLE AND RELEASE THE PARK PAWL. IT HAS SINCE BEEN REPLACED..............AT MY EXPENSE. I HAVE WRITTEN LETTERS TO THE PRESIDENT OF JAGUAR CARS, THE CHIEF EXECUTIVE OFFICER AND CHAIRMAN OF THE BOARD OF FORD MOTOR COMPANY AS WELL AS ITS BOARD OF DIRECTORS AND TO THE GENERAL MANAGER OF THE DEALERSHIP. NO ONE IS WILLING TO ACCEPT RESPONSIBILITY FOR THE REPLACEMENT/REPAIR. IS THERE NO RECOURSE FOR THE CONSUMER EVEN THOUGH IT IS UNDER AN EXTENDED WARRANTY AND THE MANUFACTURER IS AWARE THAT THERE SEEMS TO BE AN ONGOING PROBLEM WITH THIS SPECIFIC PART ESPECIALLY SINCE IT WAS BROUGHT TO THEIR ATTENTION SEVERAL YEARS AGO AS NOTED ON THE NHTSA WEBSITE? HOW DO I RECOUP AN EXPENSE THAT I FEEL I SHOULD NOT BE RESPONSIBLE FOR? *JB
- NHTSA ID
- 10150599
- Incident
- Jan 12, 2006
- Mileage
- 88,663 mi
Transmission
Filed Oct 5, 2005
2000 JAGUAR S-TYPE HAS A DEFECT IN THE TRANSMISSION. IF THE VEHICLE IS PARKED ON A HILL WITHOUT THE EMERGENCY BRAKE ON, THE GEARS WILL GET STUCK AND THE VEHICLE EITHER HAS TO BE DRUG DOWN THE HILL TO LEVEL GROUND FOR THE GEAR TO SHIFT OUT OR IT HAS TO BE TOWED. THE JAGUAR DEALER HAS ATTEMPTED TO REPAIR IT TWICE UNSUCCESSFULLY. *NM
- NHTSA ID
- 10138657
- Incident
- Jul 20, 2005
Transmission
Filed Sep 29, 2005
I BROUGHT THE VEHICLE ABOUT 6 WEEKS AGO AND THE AUTOMATIC TRANSMISSION SLIPS TERRIBLY AND IT'S UNSAFE TO OPERATE ON THE ROAD. I CONTACTED A COUPLE JAGUAR DEALERSHIPS AND WAS TOLD THAT IT WOULD COST FROM $90.00-$110.00 TO PROGRAM A MODULE THAT IS LISTED ON THE SERVICE BULLETIN. WHY SHOULD THE OWNERS HAVE TO PAY FOR JAGUAR'S FLAWED EQUIPMENT TO BE REPAIRED? *JB
- NHTSA ID
- 10138146
- Incident
- Sep 4, 2005
- Mileage
- 87,250 mi
Transmission
Filed Aug 12, 2005
DT: WHEN PARKING ON A HILL THE TRANSMISSION LOCKED AND CALLER COULD NOT GET VEHICLE OUT OF PARK. CALLER BROKE THE SHIFT LEVER AND HAD IT REPLACED, BUT PROBLEM RECURRED. DEALER SAID THAT WAS NORMAL, AND HE WOULD HAVE TO PUT EMERGENCY BRAKE ON BEFORE PUTTING IT IN PARK. BUT SOMETIMES THE PROBLEM HAPPENED EVEN WHEN HE PUT ON THE EMERGENCY BRAKE. MANUFACTURER CLAIMED THE SAME THING AS DEALER SAID.*AK
- NHTSA ID
- 10132628
- Incident
- Jul 6, 2003
- Mileage
- 24,000 mi
Transmission
Filed Aug 12, 2005
WHILE PARKED ON A SLIGHT INCLINE THE VEHICLE GEAR SHIFT LEVER BECAME STUCK. TOWED VEHICLE TO DEALER, AND CONSUMER WAS INFORMED RIGHT AWAY WHAT THE PROBLEM WAS.*AK *NM
- NHTSA ID
- 10119118
- Incident
- Mar 16, 2005
- Mileage
- 60,000 mi
Transmission
Filed Jan 17, 2005
THROUGH TALKING WITH JAGUAR AND LOOKING THROUGH THIS WEBSITE, THERE HAVE BEEN MANY TROUBLED BY A DESIGN DEFECT THAT HAS BEEN UNDER REPORTED IN THIS CAR. WHEN PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE AS MANY DO, I COULD NOT PUT THE CAR BACK INTO GEAR. TRYING TO SHIFT INTO GEAR CAUSED THE PIN ON THE HAND SELECTOR LEVER TO BREAK. IT COULD NOT BE TAKEN OUT OF PARK. HAD TO TOW THE CAR TO THE DEALER WHICH IS 40 MILES AWAY. I LOST 1/2 DAY OF WORK AND MISSED APPOINTMENTS. I ALSO HAD TO RENT MY OWN CAR FOR 2 DAYS UNTIL THE DEALER COULD FIX IT. DEALER MADE IT SOUND LIKE IT WAS MY FAULT FOR NOT PUTTING ON THE PARKING BRAKE BEFORE I SHIFTED INTO PARK. I READ THROUGH ALL THE OWNERS MANUAL AND THERE IS NO INDICATION OR WARNING TO DO SO. I HAVE NEVER BEEN INFORMED OTHERWISE. I ASKED THE DEALER WHO ALSO SAID THERE WAS NO MENTION OF IT. I HAVE HAD SEVERAL OTHER CARS PARKED IN THIS DRIVEWAY OVER MANY YEARS WITH NO PROBLEMS SUCH AS THIS. THE 2000 S TYPE HAS A DESIGN FLAW WHICH IS NOT BEING HANDLED PROPERLY BY JAGUAR. I WAS JUST FORTUNATE IT WAS IN MY OWN DRIVEWAY WHEN IT HAPPENED. HOPE I CAN ALWAYS REMEMBER THE UNWRITTEN SEQUENCE, APPLY FOOT BRAKE, APPLY HAND BRAKE, SHIFT TO PARK, LIFT OFF FOOT BRAKE AND THEN CROSS YOUR FINGERS.*JB
- NHTSA ID
- 10106501
- Incident
- Dec 29, 2004
- Mileage
- 52,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.