2007 Jaguar X-Type Owner Complaints

TL* THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER'S AND REAR WINDOWS FRACTURED DURING THE CRASH AND AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE FACE, HEAD AND LEFT ARM. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID

10654457

Incident

Nov 9, 2014

Mileage

74,000 mi

THE ENGINE STALLED OUT WHEN WE WERE TRAVELING IN THE PASSING LANE AT SPEED ON AN INTERSTATE HIGHWAY. WE HAD TO MOVE TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY IN FRONT OF ANOTHER VEHICLE WE HAD JUST PASSED AND OTHER TRAFFIC COMING CLOSE BEHIND. DEFINITELY A SCARY SITUATION FOR US AND THE OTHER DRIVERS. WE WERE TOWED TO THE NEAREST JAG DEALER. THE DEALER HAD OUR CAR FOR TWO WEEKS. THEY REPLACED THE FUEL PUMP. THE SERVICE TECH'S TOLD US THAT THEY HAD NEVER HEARD OF A FUEL PUMP GOING BAD IN AN X-TYPE. WHEN I QUESTIONED THE COST OF THE JOB, ABOUT $1450, I WAS TOLD THAT THE FUEL TANK HAD TO BE REMOVED TO REPLACE THE FUEL PUMP. SINCE THAT TIME, WE HAVE HAD A BATTERY REPLACED, THE SECOND FOR THIS CAR SINCE WE HAVE OWNED IT, AND HAD TO HAVE BRAKE PADS REPLACED, AT WHICH TIME, WE WERE TOLD THAT THE REAR BRAKES HAD A PROBLEM IN THE CALIPERS THAT CAUSED THE PADS TO SIT FURTHER FROM THE DISCS THAN THEY SHOULD. THIS BRAKE PROBLEM CAUSES US TO USE EXTRA PEDAL TRAVEL WHEN BRAKING THE CAR. THEN, ON DEC 9, 2013, THE REAR DIFFERENTIAL FELL OUT OF THE BOTTOM OF OUR CAR. WE WERE ONLY DOING ABOUT 20 MPH SO THERE WAS NO ACCIDENT, BUT WE HAD TO BE TOWED TO A JAG DEALER ABOUT 30 MILES AWAY. MY RESEARCH FOUND THAT WHEN THE FUEL TANK IS REMOVED, THE DIFFERENTIAL WOULD ALSO BE REMOVED. THIS WAS CONFIRMED BY THE SERVICE WRITER WHERE MY JAG WAS TOWED. ONE OF THE DIFFERENTIALS BOLTS BROKE WHERE IT APPEARED TO HAVE BEEN CRACKED, AS IF IT HAD BEEN OVER TORQUED WHEN INSTALLED! THE SERVICE WRITER ASKED TO SEE THE WORK ORDER FOR THE FUEL PUMP WORK, SO I ASKED HIM TO LOOK IT UP. HE WAS NOT ABLE TO FIND THE INFO, BECAUSE THE WORK WAS DONE OUT OF WARRANTY AND THE JAG SYSTEM DOES NOT RECORD OUT OF WARRANTY WORK! THAT IS PROBABLY WHY THE TECHS NEVER HEARD OF A FUEL PUMP GOING BAD OR A DIFFERENTIAL FALLING OUT OF A JAG CAR, EVEN THOUGH THERE HAVE BEEN EXAMPLES OF BOTH REPORTED HERE! *TR

NHTSA ID

10555415

Incident

Dec 21, 2012

Mileage

65,800 mi

PURCHASED CAR NEW FROM MONTCLAIR NJ, HAD IT SIX MONTHS TOOK IT TO DEALER THEY KEPT IT 4 WEEKS FOR PART, BOX, TRANSMISSION. 2YRS YEARS LATER TO IT JAGUAR DEALER (MONTCLAIR NJ JAGUAR NO LONGER OPEN) THEY KEPT CAR 10 DAYS GEAR BOX, 2MONTHS LATER NEEDED AND ALTERNATOR, 1WK LATER BATTERY, NOW SINCE AUGUST 2012 BRAKES REPLACED TWICE STILL SQUEAK AND THEY SAY IT IS A BRAKE BUSHING. PART $20 DOLLARS TO INSTALL 350.00 JTB00077 PART C2S46380 INFO FROM DEALER. WOULD LIKE TO START A LAW SUIT (LEMON) FROM THE BEGINNING PUT CAR IN REVERSE AND IT SOUNDS AS IF THE REAR BOTTOM OF THE CAR IS FALLING OUT. *TR

NHTSA ID

10514619

Incident

Sep 7, 2007

2007 JAGUAR X. CONSUMER WRITES IN REGARDS TO AIR BAG SENSOR IN PASSENGER SEAT WILL NOT TURN OFF THE DASHBOARD MOUNTED INDICATOR. *SMD THE CONSUMER STATED AFTER GAINING FIVE POUNDS, THE LIGHT WOULD COME ON AFTER DRIVING 5-6 MILES AND WOULD NOT GO OUT. WHEN HER FRIEND SAT IN THE PASSENGER SIT, THE LIGHT WOULD GO OUT. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. FOUR MONTHS LATER, THE DRIVERS SIDE INDICATOR LIGHT ILLUMINATED AND THE CONSUMER RETURNED TO THE DEALER. IT REGISTERED A CODE AND AN APPOINTMENT WAS MADE FOR A REPLACEMENT SENSOR. THE CONSUMER STATED SINCE THE REPLACEMENT, THE PASSENGER INDICATOR HAS SINCE ILLUMINATED AGAIN.

NHTSA ID

10509041

Incident

Apr 1, 2013

PASSENGER'S SEAT HEATER BURNED THROUGH SEAT SCORCHING LEATHER AND COAT OF PASSENGER. *TR

NHTSA ID

10493781

Incident

Jan 22, 2013

Mileage

88,000 mi

ON TWO SEPARATE OCCASIONS (1/27/12 AND 3/23/12) THE VEHICLE WAS TRAVELING 65-70 MPH ON AN INTERSTATE HIGHWAY AND THE ENGINE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO THE DEALER. FOR THE 1/27/12 EVENT, THE VEHICLE STALLED OUT IN THE PASSING LANE AND I HAD TO MAKE IT TO THE RIGHT SHOULDER. THE DEALER DID NOT DETERMINE THE CAUSE AFTER AN EXHAUSTIVE DIAGNOSIS. IT ALSO INCLUDED DRIVING THE VEHICLE OVER 400 MILES, MOST OF THEM AT A HIGH SPEED, IN AN ATTEMPT TO DUPLICATE THE PROBLEM. IT DID STALL-OUT ONCE, AND THE VEHICLE RESTARTED AFTER 30 MINUTES. THE SECOND EVENT WAS A MERGE FROM ONE INTERSTATE TO ANOTHER WITH THE VEHICLE STOPPING ON AN EXIT RAMP BRIDGE LEAVING LITTLE ROOM BETWEEN THE CAR AND BRIDGE WALL ON ONE SIDE AND THE EXIT RAMP ON THE OTHER. THIS RESULTED IN THE RECOMMENDATION TO REPLACE THE TWO FUEL PUMPS - WHICH I HAVE IN MY POSSESSION. I DO WANT TO POINT OUT THAT IN BOTH EVENTS WE WERE IN GREAT FEAR FOR OUR SAFETY. I ASSUME THIS IS NOT A COMMON PROBLEM, SINCE THERE HAS BEEN NO RECALL OF THE FUEL PUMPS. I DID WANT TO REPORT IT IN CASE THERE IS AN EMERGING PROBLEM. *TR

NHTSA ID

10486337

Incident

Jan 27, 2012

Mileage

29,737 mi

TL*THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN DRIVING IN REVERSE AT LOW SPEEDS SHE NOTICED THAT THE BRAKES WOULD SQUEAK VERY LOUD. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE PROBLEM CONTINUED TO OCCUR AND WHEN SHE NOTIFIED THEM THEY ADVISED HER THAT IT NORMAL FOR JAGUAR BRAKES TO MAKE THAT SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA ID

10404576

Incident

Jun 4, 2010

Mileage

15,000 mi

POWER TRAIN, SIX MONTHS AFTER PURCHASING MY BRAND NEW 2007 JAGUAR X-TYPE IN OCTOBER OF 2006 THE AUTO WAS PUT IN THE SHOP (DEALER MONTCLAIR JAGUAR)AND THEY HELD IT FOR 4 TO 6 WEEKS TO REPLACE THE POWER TRAIN. THE BUSHINGS HAVE ALSO BEEN PROBLEMS FROM DAY ONE AND THE BRAKES SQUEAK ALL OF THE TIME. *TR

NHTSA ID

10350499

Incident

Feb 12, 2007

TL*THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT WAS DRIVING WHEN THE VEHICLE ACCELERATED UNEXPECTEDLY. AT THE TIME OF THE FAILURE, THE RPM'S DRAMATICALLY INCREASE, BUT THE WARNING INDICATORS WERE NOT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL TO PREVENT IT FROM MOVING. THE RISK OF A SERIOUS CRASH WAS INCREASED. THE MANUFACTURER STATED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN AND THERE WAS NO CURRENT REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 32,390. UPDATED 3/19/09 *CN THE INCIDENT ALSO OCCURRED WHILE STOPPED WITH THE BRAKES APPLIED. UPDATED 03/26/09.*JB

NHTSA ID

10258326

Incident

Feb 10, 2009

Mileage

32,390 mi

TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BREAK PADS WITH FAULTY PADS TO DAMAGE ROTORS AND HAVE ME AS A CUSTOMER PAY FOR A SERVICE THAT IS NOT WARRANTED. CAR ALSO CAME BACK FROM DEALERSHIP WITH AN ENGINE TICK AND TIRE GRINDING SOUND THAT IT NEVER HAD, DEALERSHIP SERVICE MANAGER SAID IT'S NORMAL TO GET OUT OF ENGINE INSPECTION WHEN THESE SOUNDS ARE NEW SOUNDS THAT HAD NEVER EXISTED. GAS CAP FILLER CAME CRACKED AT TIME OF PURCHASE, CAR WAS TAKEN TO DEALERSHIP FOR THAT REPLACEMENT, CAR WAS BRAND NEW WITH THIS DEFECT EXISTING AT TIME OF PURCHASE. CAR LEATHER SEATS ARE DETERIORATING, FADING, PEELING, CHIPPING AND CRACKING. PASSENGER SIDE VISOR SNAPPED OFF. DRIVING TRACTION STABILITY LIGHT COMES ON AND OFF WITH OUT BEING SWITCHED ON. CAR FEELS LIKE IT HAS NO SHOCKS, CAR RIDES OVER SMALL RODE BUMP AND FEELS LIKE IT RAN INTO A BIG WHOLE IN THE RODE, WHEN PAVEMENT IS COMPLETELY SMOOTH, DEALER SAYS SHOCKS ARE FINE, BUT THE CAR DID NOT HAVE THIS EFFECT UNTIL IT CAME OUT OF SERVICE FOR THE DEFECTIVE TRANSFER CASE. *TR

NHTSA ID

10243821

Incident

Aug 26, 2008

I HAVE HAD THE CAR FOR ONLY 19 MONTHS. HAD ALL 4 TIRES BLOW OUT, REPLACED IT IN LESS THEN ONE YEAR, THEN HAD TWO MORE REPLACED FOR THREAD ISSUE. DUE TO THE TIRES AND ALIGNMENT , HAD LEFT FENDER INCIDENT AND RIGHT FENDER INCIDENT. ON THE LEFT INCIDENT WAS MAKING A LEFT TURN ON THE HIGHWAY WHEN MY CAR STARTED PUSHING ME TO THE LEFT, THE OTHER CAR SAW ME COMING IN TO HER WHEN , I COULDN'T STOP IT FROM PUSHING IT'S SELF MORE TO THE LEFT. I REPORTED THIS TO MY INSURANCE, BUT THEY TOLD ME THERE WAS NOTHING I COULD DO. SO I WAS BLAMED FOR THIS INCIDENT. AFTER THAT I WENT TO THE DEALER AND THEY GAVE ME AN ALIGNMENT. THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR THE TIRES AND THE INCIDENT THAT WAS CAUSED. THEY TOLD ME THERE NOT RESPONSIBLE FOR THE TIRES. THE RIGHT FENDER INCIDENT WAS THE SAME THING. THE DRIVER SAW THAT I WAS MAKING A RIGHT TURN WITH MY RIGHT BLINKER ON, CAR STARTED SWERVING MORE TO THE RIGHT AND WE BOTH HIT EACH OTHER. COPS CAME AND TOLD US BOTH THAT HE WOULDN'T FILE IT AS AN ACCIDENT, THAT WE BOTH HAD TO REPORT IT TO OUR INSURANCE. BOTH INCIDENTS WERE NEVER POSTED AS ACCIDENTS. I HAVE NOTICED THAT NO ONE WANTS TO HELP ME. NOT MY INSURANCE NOT THE DEALER. I HAVE BEEN SO FRUSTRATED WITH THIS CAR , IT'S A 2007 CAR . I HAVE FILED A COMPLAINT AGAINST THE DEALER, BUT THERE TELLING ME I NEED TO BE REALISTIC, HOW MORE REALISTIC CAN I GET. I'M SCARED TO DRIVE THIS CAR, BUT I HAVE NO CHOICE I NEED TO GET TO WORK. *TR

NHTSA ID

10243815

Incident

Mar 5, 2007

Mileage

3,000 mi

THE WHOLE REAR END OF THE CAR FELL ON TO THE GROUND. *TR

NHTSA ID

10212524

Incident

Dec 20, 2007

TL* THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CRUISE CONTROL AUTOMATICALLY GOES BEYOND THE NORMAL OPERATING PROCEDURES AS STATED IN THE OWNER'S MANUAL. THE CONTACT ATTEMPTED TO ADJUST THE CONTROL AND IT CONTINUED TO MALFUNCTION. WHILE DRIVING 50 MPH NEAR ANOTHER VEHICLE THE CRUISE CONTROL SPEED DECREASED, INCLUDING WHEN CHANGING LANES AND WITHOUT WARNING, IT INCREASED. JAGUAR STATED THAT THIS WAS AN OPTION FOR THE VEHICLE, AND THEY WERE UNABLE TO ASSIST HIM WITH THIS CONCERN. THE MANUFACTURER STATED THAT HE COULD HAVE THAT OPTION REMOVED. THE DEALER ADVISED THE CONTACT TO FILE A COMPLAINT. THE CURRENT AND FAILURE MILEAGE WERE 5,040. *AK

NHTSA ID

10188608

Incident

Oct 1, 2006

Mileage

5,040 mi