Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 12, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 0 deaths reported
Overview
Our database contains 13 NHTSA owner-reported complaints for the 2007 Jaguar X-Type, most frequently naming the powertrain (other), fuel system and brakes categories. 42 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in Sep 2008. Most recent month: 1.View as table
Monthly owner complaints for the 2007 Jaguar X-Type
Month
Complaints filed
Cumulative
Apr 2007
1
1
Dec 2007
1
2
Sep 2008
2
4
Feb 2009
1
5
Aug 2010
1
6
Jun 2011
1
7
Nov 2012
1
8
Jan 2013
1
9
Apr 2013
1
10
Jun 2013
1
11
Dec 2013
1
12
Nov 2014
1
13
What owners report
Complaints grouped by the component NHTSA recorded
Powertrain (other)520.8%
Fuel system312.5%
Brakes312.5%
Driver assistance312.5%
Airbags28.3%
Interior & seats28.3%
Tires & wheels14.2%
Other / unspecified14.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER'S AND REAR WINDOWS FRACTURED DURING THE CRASH AND AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE FACE, HEAD AND LEFT ARM. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 74,000.
NHTSA ID
10654457
Incident
Nov 9, 2014
Mileage
74,000 mi
BrakesFuel systemPowertrain (other)
Filed Dec 10, 2013
THE ENGINE STALLED OUT WHEN WE WERE TRAVELING IN THE PASSING LANE AT SPEED ON AN INTERSTATE HIGHWAY. WE HAD TO MOVE TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY IN FRONT OF ANOTHER VEHICLE WE HAD JUST PASSED AND OTHER TRAFFIC COMING CLOSE BEHIND. DEFINITELY A SCARY SITUATION FOR US AND THE OTHER DRIVERS. WE WERE TOWED TO THE NEAREST JAG DEALER. THE DEALER HAD OUR CAR FOR TWO WEEKS. THEY REPLACED THE FUEL PUMP. THE SERVICE TECH'S TOLD US THAT THEY HAD NEVER HEARD OF A FUEL PUMP GOING BAD IN AN X-TYPE. WHEN I QUESTIONED THE COST OF THE JOB, ABOUT $1450, I WAS TOLD THAT THE FUEL TANK HAD TO BE REMOVED TO REPLACE THE FUEL PUMP. SINCE THAT TIME, WE HAVE HAD A BATTERY REPLACED, THE SECOND FOR THIS CAR SINCE WE HAVE OWNED IT, AND HAD TO HAVE BRAKE PADS REPLACED, AT WHICH TIME, WE WERE TOLD THAT THE REAR BRAKES HAD A PROBLEM IN THE CALIPERS THAT CAUSED THE PADS TO SIT FURTHER FROM THE DISCS THAN THEY SHOULD. THIS BRAKE PROBLEM CAUSES US TO USE EXTRA PEDAL TRAVEL WHEN BRAKING THE CAR. THEN, ON DEC 9, 2013, THE REAR DIFFERENTIAL FELL OUT OF THE BOTTOM OF OUR CAR. WE WERE ONLY DOING ABOUT 20 MPH SO THERE WAS NO ACCIDENT, BUT WE HAD TO BE TOWED TO A JAG DEALER ABOUT 30 MILES AWAY. MY RESEARCH FOUND THAT WHEN THE FUEL TANK IS REMOVED, THE DIFFERENTIAL WOULD ALSO BE REMOVED. THIS WAS CONFIRMED BY THE SERVICE WRITER WHERE MY JAG WAS TOWED. ONE OF THE DIFFERENTIALS BOLTS BROKE WHERE IT APPEARED TO HAVE BEEN CRACKED, AS IF IT HAD BEEN OVER TORQUED WHEN INSTALLED! THE SERVICE WRITER ASKED TO SEE THE WORK ORDER FOR THE FUEL PUMP WORK, SO I ASKED HIM TO LOOK IT UP. HE WAS NOT ABLE TO FIND THE INFO, BECAUSE THE WORK WAS DONE OUT OF WARRANTY AND THE JAG SYSTEM DOES NOT RECORD OUT OF WARRANTY WORK! THAT IS PROBABLY WHY THE TECHS NEVER HEARD OF A FUEL PUMP GOING BAD OR A DIFFERENTIAL FALLING OUT OF A JAG CAR, EVEN THOUGH THERE HAVE BEEN EXAMPLES OF BOTH REPORTED HERE! *TR
NHTSA ID
10555415
Incident
Dec 21, 2012
Mileage
65,800 mi
BrakesElectricalPowertrain (other)
Filed Jun 1, 2013
PURCHASED CAR NEW FROM MONTCLAIR NJ, HAD IT SIX MONTHS TOOK IT TO DEALER THEY KEPT IT 4 WEEKS FOR PART, BOX, TRANSMISSION. 2YRS YEARS LATER TO IT JAGUAR DEALER (MONTCLAIR NJ JAGUAR NO LONGER OPEN) THEY KEPT CAR 10 DAYS GEAR BOX, 2MONTHS LATER NEEDED AND ALTERNATOR, 1WK LATER BATTERY, NOW SINCE AUGUST 2012 BRAKES REPLACED TWICE STILL SQUEAK AND THEY SAY IT IS A BRAKE BUSHING. PART $20 DOLLARS TO INSTALL 350.00 JTB00077 PART C2S46380 INFO FROM DEALER. WOULD LIKE TO START A LAW SUIT (LEMON) FROM THE BEGINNING PUT CAR IN REVERSE AND IT SOUNDS AS IF THE REAR BOTTOM OF THE CAR IS FALLING OUT. *TR
NHTSA ID
10514619
Incident
Sep 7, 2007
Airbags
Filed Apr 22, 2013
2007 JAGUAR X. CONSUMER WRITES IN REGARDS TO AIR BAG SENSOR IN PASSENGER SEAT WILL NOT TURN OFF THE DASHBOARD MOUNTED INDICATOR. *SMD THE CONSUMER STATED AFTER GAINING FIVE POUNDS, THE LIGHT WOULD COME ON AFTER DRIVING 5-6 MILES AND WOULD NOT GO OUT. WHEN HER FRIEND SAT IN THE PASSENGER SIT, THE LIGHT WOULD GO OUT. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. FOUR MONTHS LATER, THE DRIVERS SIDE INDICATOR LIGHT ILLUMINATED AND THE CONSUMER RETURNED TO THE DEALER. IT REGISTERED A CODE AND AN APPOINTMENT WAS MADE FOR A REPLACEMENT SENSOR. THE CONSUMER STATED SINCE THE REPLACEMENT, THE PASSENGER INDICATOR HAS SINCE ILLUMINATED AGAIN.
NHTSA ID
10509041
Incident
Apr 1, 2013
Interior & seats
Filed Jan 22, 2013
Fire reported
PASSENGER'S SEAT HEATER BURNED THROUGH SEAT SCORCHING LEATHER AND COAT OF PASSENGER. *TR
NHTSA ID
10493781
Incident
Jan 22, 2013
Mileage
88,000 mi
Fuel system
Filed Nov 28, 2012
ON TWO SEPARATE OCCASIONS (1/27/12 AND 3/23/12) THE VEHICLE WAS TRAVELING 65-70 MPH ON AN INTERSTATE HIGHWAY AND THE ENGINE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO THE DEALER. FOR THE 1/27/12 EVENT, THE VEHICLE STALLED OUT IN THE PASSING LANE AND I HAD TO MAKE IT TO THE RIGHT SHOULDER. THE DEALER DID NOT DETERMINE THE CAUSE AFTER AN EXHAUSTIVE DIAGNOSIS. IT ALSO INCLUDED DRIVING THE VEHICLE OVER 400 MILES, MOST OF THEM AT A HIGH SPEED, IN AN ATTEMPT TO DUPLICATE THE PROBLEM. IT DID STALL-OUT ONCE, AND THE VEHICLE RESTARTED AFTER 30 MINUTES. THE SECOND EVENT WAS A MERGE FROM ONE INTERSTATE TO ANOTHER WITH THE VEHICLE STOPPING ON AN EXIT RAMP BRIDGE LEAVING LITTLE ROOM BETWEEN THE CAR AND BRIDGE WALL ON ONE SIDE AND THE EXIT RAMP ON THE OTHER. THIS RESULTED IN THE RECOMMENDATION TO REPLACE THE TWO FUEL PUMPS - WHICH I HAVE IN MY POSSESSION. I DO WANT TO POINT OUT THAT IN BOTH EVENTS WE WERE IN GREAT FEAR FOR OUR SAFETY. I ASSUME THIS IS NOT A COMMON PROBLEM, SINCE THERE HAS BEEN NO RECALL OF THE FUEL PUMPS. I DID WANT TO REPORT IT IN CASE THERE IS AN EMERGING PROBLEM. *TR
NHTSA ID
10486337
Incident
Jan 27, 2012
Mileage
29,737 mi
Brakes
Filed Jun 6, 2011
TL*THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN DRIVING IN REVERSE AT LOW SPEEDS SHE NOTICED THAT THE BRAKES WOULD SQUEAK VERY LOUD. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE PROBLEM CONTINUED TO OCCUR AND WHEN SHE NOTIFIED THEM THEY ADVISED HER THAT IT NORMAL FOR JAGUAR BRAKES TO MAKE THAT SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
NHTSA ID
10404576
Incident
Jun 4, 2010
Mileage
15,000 mi
Powertrain (other)
Filed Aug 19, 2010
POWER TRAIN, SIX MONTHS AFTER PURCHASING MY BRAND NEW 2007 JAGUAR X-TYPE IN OCTOBER OF 2006 THE AUTO WAS PUT IN THE SHOP (DEALER MONTCLAIR JAGUAR)AND THEY HELD IT FOR 4 TO 6 WEEKS TO REPLACE THE POWER TRAIN. THE BUSHINGS HAVE ALSO BEEN PROBLEMS FROM DAY ONE AND THE BRAKES SQUEAK ALL OF THE TIME. *TR
NHTSA ID
10350499
Incident
Feb 12, 2007
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
ELECTRICAL SYSTEM
Attachment.
SFCC_09AUG18_REV
EQUIPMENT
InControl Touch Pro phase 4 customer letter
SFCC_09AUG18_REV
ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
SFCC_09AUG18_REV
EQUIPMENT
SIM card activation issues
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.