RoadVitals

2004 Jaguar X-Type

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
67
Latest Nov 7, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 17, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
6 injuries, 0 deaths reported

Overview

Our database contains 67 NHTSA owner-reported complaints for the 2004 Jaguar X-Type, most frequently naming the brakes, driver assistance and airbags categories. 1 safety recall has been issued covering this model year; and 65 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Sep 17, 2004
1,147 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, WHEN REPLACE THE FUEL FILLER CAP TO THE VEHICLE'S FUEL TANK FILLER NECK, IT IS POSSIBLE TO OVER-TIGHTEN THE CAP INDUCING A POOR SEAL. IN THE EVENT OF A VEHICLE ROLL-OVER, IT IS POSSIBLE FOR FUEL TO LEAK PAST THE FUEL FILLER CAP.
The risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REMOVE THE FUEL CAP SEALS AND FIT BETTER QUALITY SEALS ONTO THE VEHICLE. THE RECALL BEGAN ON OCTOBER 1, 2004. CUSTOMERS MAY ALSO CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR CARS LTDManufacturer number R955View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Nov 7, 2019

IN THE JUST OVER 3 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATES AND ENGINE RACES WHEN BRAKING AT A LOW SPEED MAKING A TURN ON A SIDE STREET. I TRY TO BRING THE TO A STOP BUT IT IS VERY DIFFICULT TO DO AS THE BRAKES ARE NOT FULLY STOPPING THE CAR AND BOTH TIMES I HAD TO PUT THE CAR IN PARK QUICKLY IN OTHER TO COMPLETELY STOP IT WHICH BROUGHT IT TO A JERKING HALT. THERE IS SOME DEFECT IN THIS MODEL AS I HAVE SEEN NUMEROUS SIMILAR STORIES ON A JAGUAR PROBLEMS WEBSITE. THIS IS A VERY SERIOUS PROBLEM AND I WAS LUCKY BOTH TIMES TO BE ON SIDE STREETS AS A SERIOUS ACCIDENT WAS AVOIDED AS I IT TOOK ME A FEW SECONDS TO BRING THE CAR TO A STOP AS I DID NOT HAVE FULL CONTROL OF CAR. I TOOK THE CAR TO MY LOCAL JAGUAR IN GLEN COVE NY IN JULY AND THEY COULD NOT REPLICATE THE INCIDENT AND HAD NO IDEA WHAT THE PROBLEM WAS. LIKE I SAID AT THE BEGINNING THIS ONLY HAPPENED TWICE IN 3 YEARS BUT I ONLY DRIVE 1000 TO 2000 MILES A YEAR AND TO TELL YOU THE TRUTH I AM AFRAID TO DRIVE THE CAR TOO MUCH AS I MIGHT HIT ANOTHER CAR OR A PERSON IF IT HAPPENS AGAIN. THE 2004 JAGUAR X TYPES SHOULD BE RECALLED AS OTHERS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTIONS.

NHTSA ID
11278745
Incident
Jul 9, 2019
Mileage
100,300 mi
BrakesDriver assistancePowertrain (other)
Filed May 9, 2018

FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.

NHTSA ID
11092787
Incident
Oct 10, 2016
Mileage
99,000 mi
AirbagsSeat belts
Filed Mar 28, 2017

I HAVE A 2004 X-TYPE JAGUAR AND THE AIR BAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF. I HAD IT CHECKED OUT ONLY TO FIND OUT THAT SHOULD I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP WANTS AROUND $1500.00 TO REPAIR IT. I AM HOPING IT IS A RECALL.

NHTSA ID
10968970
Incident
Jul 15, 2016
Mileage
50,000 mi
Engine
Filed Nov 22, 2016

CAR SUDDENLY ACCELERATED ON RESIDENTIAL STREET WHY MAKING TURN AT APPROX 15 MPH. HAD TO HIT BREAK WHILE ENGINE WAS STILL ACCELERATING AND THIS SLOWED CAR A LITTLE. THEN WHILE CAR WAS STILL MOVING THREW IT INTO PARK ANDSHUT OFF CAR.IF ANY PEOPLE OR CARS WERE IN FRONT OF ME WOULD OF HAD ACCIDENT. AFTER WAITING A FEW MINUTES I RESTARTED CAR AND PROCEEDED TO MY HOUSE WHICH WAS ONLY A BLOCK AND A HALF AWAY WITHOUT INCIDENT. CAR IS NOW BEING CHECKED OUT BY LOCAL MECHANIC. VERY SCARY.

NHTSA ID
10927541
Incident
Nov 22, 2016
Mileage
98,300 mi
Electrical
Filed Nov 11, 2016

THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.

NHTSA ID
10925560
Incident
Jan 13, 2009
EnginePowertrain (other)
Filed Nov 3, 2015

OIL LEAKS ON THE MUFFER AND THE PIPES COULD COST A FIRE WHEN IT HOT.

NHTSA ID
10788011
Incident
May 8, 2013
Mileage
58,000 mi
Fuel system
Filed Jun 15, 2015

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT OBSERVED FUEL LEAKING FROM THE UNDERCARRIAGE AND THE FUEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ID
10725323
Incident
Mar 31, 2015
Mileage
77,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed May 20, 2015

MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKING IT. THESE ARE SUCH COMMON OCCURRENCES, AND IT SEEMS TO BE A MANUFACTURING MALFUNCTION. JAGUAR SHOULD RECALL ALL 2004 X-TYPES TO FIX THESE DANGEROUS AND POTENTIALLY LIFE THREATENING MACHINES. I REQUEST THAT THE NHTSA IMMEDIATELY FOLLOW UP AND REQUIRE RECALL OF THESE ROAD HAZARDS. THANK YOU.

NHTSA ID
10717544
Incident
Jan 5, 2015
Mileage
53,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar X-Type by model year
YearComplaintsRecallsInvestigationsIssue Index
2008000
2007130040.3
2006210041.7
2005250033.7
2004Viewing671043.1
2003722050.5
20021162050.3
2001110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.