Suspension
Filed Mar 6, 2024
The contact owns a 2005 Jaguar X-Type. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the front end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front-end suspension and wheel bearings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
- NHTSA ID
- 11575752
- Incident
- Feb 18, 2024
- Mileage
- 61,000 mi
Exterior lighting
Filed Apr 23, 2018
HEADLIGHT ADJUSTERS BROKEN. THIS CAUSES THE HEADLIGHTS TO POINT DOWNWARD AT THE ROAD AND REDUCED VISIBILITY FOR NIGHT DRIVING. IT WAS NEARLY IMPOSSIBLE TO SEE THE LINES ON THE ROAD AND OPERATE THE VEHICLE. THE LOCAL JAGUAR DEALERSHIP ACKNOWLEDGES THAT THESE PLASTIC ADJUSTERS ARE PRONE TO BREAKING IF ADJUSTED AND REFUSED TO WORK ON THE LIGHTS OR PROVIDE A VIABLE SOLUTION. THEIR FIRST CLAIM WAS THAT THESE LIGHTS COULD NOT BE ADJUSTED AND SENT ME AWAY TWICE WITHOUT SERVICING THE VEHICLE. THEIR SOLUTION WAS TO TELL ME TO SEARCH THE INTERNET. UPON SEARCHING THE INTERNET IT WAS CLEAR THAT THIS WAS A PROBLEM WITH OTHER DRIVERS AS WELL. THE SAFETY CONCERN IS THAT THIS IS EXTREMELY BRITTLE PLASTIC THAT HOLDS/ADJUSTS THE LIGHTS AND IF BROKEN DO NOT ALLOW FOR SAFE DRIVING.
- NHTSA ID
- 11089589
- Incident
- Apr 21, 2018
- Mileage
- 75,400 mi
Airbags
Filed Oct 26, 2017
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
- NHTSA ID
- 11039996
- Incident
- Oct 4, 2017
- Mileage
- 43,000 mi
Exterior lighting
Filed May 5, 2016
MY VEHICLE HAS THE SAME PROBLEM AS NHTSA ID NUMBER: 10766521 FILED 9/21/2015. THE HEADLIGHTS ARE ANGLED TOO LOW AND THE MECHANIC SAYS THAT A PLASTIC PIECE IS BROKEN AND THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. I KEEP THE FOG LIGHTS ON TO COMPENSATE FOR THE LIMITED VIEW OF THE LOW BEAMS. I ALSO USE THE HIGH BEAMS AT NIGHT WHENEVER I CAN. THE HEADLIGHTS NOT PROPERLY ILLUMINATING THE ROAD IN FRONT OF ME IS AN OBVIOUS SAFETY ISSUE.
- NHTSA ID
- 10863426
- Incident
- Nov 21, 2013
- Mileage
- 42,847 mi
Exterior lighting
Filed Sep 21, 2015
DRIVING AT NIGHT I NOTICED THAT THE HEADLIGHTS LOOK OUT OF ALIGNMENT. THE RIGHT LIGHT WAS ABOUT NORMAL, BUT THE LEFT LIGHT WAS AIMED DOWN AND TO THE LEFT OF THE ROAD AHEAD. IT WAS DIFFICULT TO SEE THE HIGHWAY. I PURCHASED THE CAR NEW. IT'S NEVER BEEN IN AN ACCIDENT OR HIT ON THE FRONT END. IT'S A LONG WAY TO A DEALER, SO I WENT TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE IS A PLASTIC PART BROKEN ON THE BACK SIDE OF THE LIGHTS. REPLACEMENT COST FOR PARTS (HAVE TO BUY THE WHOLE ASSEMBLY) AND LABOR (BUMPER HAS TO BE REMOVED TO GET TO THE LIGHT ASSEMBLY) WAS ALMOST $1500. I THINK THIS SHOULD BE A RECALL ITEM SINCE I BELIEVE ITS A DEFECT. IT'S ALSO STRANGE THAT THE NC INSPECTION DOES NOT INCLUDE HEADLIGHT ALIGNMENT. IF IT LIGHTS, IT PASSES. DID NOT GET IT FIXED, WE JUST DON'T DRIVE IT AT NIGHT.
- NHTSA ID
- 10766521
- Incident
- Jan 8, 2015
- Mileage
- 51,543 mi
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS OR TURN SIGNALS WERE ACTIVATED, THE BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
- NHTSA ID
- 10640913
- Incident
- Sep 11, 2014
- Mileage
- 127,000 mi
WE HAVE A 2003 JAGUAR X-TYPE 2.5 LITER WE HAD TOWED TO HENNESSEY, 3040 PIEDMONT RD. , ATLANTA, GEORGIA 30305, JAGUAR SERVICE. ITS ONLY 69122 IN MILEAGE. WE CHECK IN AT 13:34 AND CHECK OUT AT 16:47 AND WE PAID 129.64 FOR LABOR. INFORMATION ON INVOICE A. 129.64. INVOICE STATED: CUST SAYS TO PROGRAM CUST PROVIDED KEYS , QUOTED $130.00. CUSTOMER REQUESTED SUPPLIED KEYS TO BE PROGRAMMED. SCAN WITH ADD AND RAN KEY PROGRAMMING SESSION / FUNCTION . KEY CAN NOT BE PROGRAMMED AT THIS TIME DUE TO NETWORK COMMUNICATION FAILURE. COMMUNICATION WITH CLUSTER WILL HAVE TO BE RESTORED BEFORE KEYS CAN BE PROGRAMMED. THE X-TYPE PRODUCTION STOPPED IN 2009.WE BELIEVED JAGUAR DOES NOT HAVE THE SOFTWARE TO SERVICE THIS PARTICULAR SERVICE ISSUE WITH RE -PROGRAMMING KEYS SINCE PRODUCTIONS STOP IN 2009 AND NOW OWN'S BY A COMPANY IN INDIA. WE DID NOT RECEIVED A COPY OF THE TEST PERFORM , ONLY A INVOICE. JAGUAR STATED THEY DID NOT KNOW WHAT WAS WRONG SEVERAL OCCASIONS. THEY WANTED TO KEEP THE CARS FOR ANOTHER 3 HOURS AT 130.00 WITHOUT A GUARANTEE IF THERE SOFTWARE WAS UPDATED FOR THE X -TYPE MODEL ITS WOULD HAVE A PRINTOUT OF THE TEST, NOT GUESSING. NETWORK CANNOT COMMUNICATE BECAUSE THERE SCAN TOOL OR PROGRAMMED TOOL DOES NOT RECOGNIZE X- TYPE SOFTWARE. ANY IT PROGRAMMER KNOWS THEIR HAVE TO BE SOMETHING TO COMMUNICATE WITH . WE PAID JAGUAR FOR A OUTDATED SOFTWARE TEST . WE BELIEVED X-TYPE IS A SAFETY HAZARD ON OUR COUNTRY ROAD WITHOUT TECHNICAL SUPPORT. WE DID CALLED JAGUAR NORTH AMERICA. WE HAD THE CAR TOWED BACK HOME .SUPPOSEDLY JAGUAR IS THE ONLY ONE WITH THE TECHNOLOGY TO RESOLVE THESE TYPE OF ISSUE'S. PLEASE HELP! *TR ## VIN PASSED ## JAGUAR X-TYPE 2.5 2003 ##
- NHTSA ID
- 10584755
- Incident
- Apr 24, 2014
- Mileage
- 69,122 mi
Body & structure
Filed Mar 24, 2014
TL* THE CONTACT OWNS A 2005 JAGUAR X TYPE. THE CONTACT STATED THE DOORS COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. RECALL THE FAILURE AND CURRENT MILEAGE WAS 21,000.
- NHTSA ID
- 10574422
- Incident
- Mar 21, 2014
- Mileage
- 21,000 mi